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Class action lawsuit claims Siri doesn't work as advertised - Page 3

post #81 of 157
Quote:
Originally Posted by mausz View Post

I guess Barry Kripke will join this lawsuit as well !

you know what happened?

i don't understand westawaunt not westawaunt bawwy, i have found fwee wawyers near you bawwy would you wike to sue?

fwee wawyers? why fwuck yes iwe sue!
post #82 of 157
Quote:
Originally Posted by PaulMJohnson View Post

I actually don't like the idea that customers need to know that.

In very simple terms, beta means, "not finished". I don't like that companies want to push unfinished products for their consumers to do their testing for them.

I could accept it from time to time, but it seems to just be the done thing now, and I don't really agree with it.

The huge benefit on such a large scale public beta is meaningful test data.

In the lab you could put together a test suite and have the device pass this narrow band testing, but the only way to make such meaningful improvements is to have failures, and drive improvements precisely because it doesn't work. customers should be thanking for the opportunity to "get it right" for them, rather than presume that it should just work.
post #83 of 157
Fazio: "Siri, Where can I get some pizza?"

Siri: "Sorry, I'm just not that into you."
post #84 of 157
Quote:
Originally Posted by JBFromOZ View Post

The huge benefit on such a large scale public beta is meaningful test data.

In the lab you could put together a test suite and have the device pass this narrow band testing, but the only way to make such meaningful improvements is to have failures, and drive improvements precisely because it doesn't work. customers should be thanking for the opportunity to "get it right" for them, rather than presume that it should just work.

Yeah, and I totally accept that in some situations its absolutely the way to go (and there is a strong argument that says Siri is one of them).

My point is, it just seems to have become the norm.

To Google, beta seems to mean, "trying to figure out where a revenue stream might come from".
post #85 of 157
Quote:
Originally Posted by Maverik234 View Post

If this guy wins then the flood gates will be open ... Especially in Scotland

http://www.youtube.com/watch?v=sAz_U...e_gdata_player

Brilliant! Thank you ...
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post #86 of 157
Apple should be able to fight this one and sue them for the hassle. IT IS FREAKING BETA. BETA MEANS THAT IT ISN'T FULLY FINISHED AND THAT IT IS STILL IN TESTNG PHASE.

Whomever the attorneys are on this lawsuit should be stripped of their license to practice the law and then put in public view at Apple Corporate HQ stripped naked and everyone at Apple and anyone else can urinate on them.

These guys deserve a public urination for this negligence of a lawsuit.

BETA MEANS BETA!!!!!!!!
post #87 of 157
Quote:
Originally Posted by AppleZilla View Post

BETA means BETA!

When was the last time you saw a "beta" used on TV ads to sell a product?
post #88 of 157
Quote:
Originally Posted by drblank View Post

Apple should be able to fight this one and sue them for the hassle. IT IS FREAKING BETA. BETA MEANS THAT IT ISN'T FULLY FINISHED AND THAT IT IS STILL IN TESTNG PHASE.

Whomever the attorneys are on this lawsuit should be stripped of their license to practice the law and then put in public view at Apple Corporate HQ stripped naked and everyone at Apple and anyone else can urinate on them.

These guys deserve a public urination for this negligence of a lawsuit.

BETA MEANS BETA!!!!!!!!

Having just read through the complaint, there is reference to "Beta" but complains that it is in the small print, or appropriately posted on the wall in the disused lavatory in the basement behind the sign on the door saying beware of the leopard.

A quick google of fwank fazio and it is however possible to determine that he has a related false advertisement class action suit filed against apple for representing that Santa is real. This case of course is less newsworthy as clearly apple is in the wrong.
post #89 of 157
Quote:
Originally Posted by JBFromOZ View Post

Having just read through the complaint, there is reference to "Beta" but complains that it is in the small print, or appropriately posted on the wall in the disused lavatory in the basement behind the sign on the door saying beware of the leopard.

A quick google of fwank fazio and it is however possible to determine that he has a related false advertisement class action suit filed against apple for representing that Santa is real. This case of course is less newsworthy as clearly apple is in the wrong.

Santa isn't real???
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post #90 of 157
Quote:
Originally Posted by PaulMJohnson View Post

That's the same for me. For some reason, English Siri is completely useless, whereas American Siri is merely useless!

I'd say American Siri understands my English accent about 50% of the time, with English Siri way less than that.

With that said, I didn't really test English Siri that much. I switched it over to see it did better than American Siri, tried for about 10 minutes and switched back.

For me Siri is very accurate, she understands me almost perfectly. Better than my American wife. Must be that Northern RP..
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post #91 of 157
Quote:
Originally Posted by digitalclips View Post

Santa isn't real???

If santas not real then I'm suing my parents! ... And that old guy wearing the red suit that smelt of gin when I was five.
post #92 of 157
Quote:
Originally Posted by Maverik234 View Post

If santas not real then I'm suing my parents! ... And that old guy wearing the red suit that smelt of gin when I was five.

Ouch ...
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post #93 of 157
Quote:
Originally Posted by digitalclips View Post

For me Siri is very accurate, she understands me almost perfectly. Better than my American wife. Must be that Northern RP..

Sorry your wife doesn't understand you. My dogs understand me better than my wife, it's something to do with being married.
post #94 of 157
Quote:
Originally Posted by Maverik234 View Post

Sorry your wife doesn't understand you. My dogs understand me better than my wife, it's something to do with being married.

How come when I come rolling in from the pub drunk my wife is furious, but the dog is always delighted?
post #95 of 157
Quote:
Originally Posted by PaulMJohnson View Post

How come when I come rolling in from the pub drunk my wife is furious, but the dog is always delighted?

Dogs love vomit, wife's don't.
post #96 of 157
Quote:
Originally Posted by AppleZilla View Post

BETA means BETA!

I don't have a 4S and haven't used Siri so I can't speak to how well it works.

That being said, the fact that it is in beta is irrelevant. Apple doesn't have a disclaimer in its ad that Siri is in beta and what is being advertised is how the final product is suppose to work and it is not at that level yet.

The ONLY consideration is if Apple is misrepresenting the product as advertised. As I mentioned, I have no experience with Siri so I can't say anything in that regard. However, if it is as bad as that guy says it is for a lot of users, then Apple should be sued....and they should loose.

-kpluck

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post #97 of 157
I agree Suri is a Beta program but Apple has been pushing it pretty hard and it really doesn't work!! It has too be the worse product in the Apple line up next to the actual phone part of the iPhone!!
post #98 of 157
Well, after reading about this lawsuit I can skip my nightly dose of a "Seinfeld" episode.
post #99 of 157
Quote:
Originally Posted by AppleZilla View Post

BETA means BETA!

It this case, someone is trying to act ALPHA over the BETA.

Quote:
Originally Posted by MacCanuck View Post

Maybe Siri doesn't understand "stupid", "greedy", sleazy", etc ?

Oh, oh! I know... those are three of the seven dwarves.

Quote:
Originally Posted by Apple ][ View Post

hehe.

Well, the last time I tested out speech control on a Mac was about 10 years under OS 9, and even though I didn't find much use for it, it did understand me pretty good and I was opening and closing windows using speech, and doing other functions.

I would obviously assume that SIRI is way more advanced than what I tried back then.

Yeah, for sure. Back then Siri would have sounded like Bullwinkle the Moose.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #100 of 157
Quote:
Originally Posted by justflybob View Post

Wow.
As Bob Uecker might say, "JUST a bit outside!"

Here's a suggestion. Print out all of your comments in this thread, then lock them up in a safe deposit box for about ten years. When you open it up ten years later and read them, you should be thoroughly embarrassed that you ever had such self absorbed and ignorant thoughts.

If you don't, then by all means run for political office.

Early 20s would be a good time for Apple ][ to take up where Andrew Breitbart left off.

Siri works well for a beta. I hope the judge tosses this out as a frivolous lawsuit. I don't see any merit in this lawsuit and the guy probably agreed to a EULA he didn't even bother to read.
post #101 of 157
i hope it's just because the complaint is being published in scribd that there are so many errors, but my favorite part of the complaint alleges

Quote:
The iPhone 4S is the latest version of the iPhone and is distinguished by Defendant from its other iPhone devices, including the iPhone 4, predominantly based on the inclusion and touted benefits of a feature styled "Sin."

consider me living in sin ...

the complaint is at best, a work-in-progress and the lawyers should be flogged accordingly.
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post #102 of 157
Quote:
Originally Posted by Dave K. View Post

Generally public has no idea what that means...

Nonsense!
post #103 of 157
Quote:
Originally Posted by fredaroony View Post

Do you actually realise you wrote that comment? Were you drunk or are you just a bigot?

Apple sells products internationally, correct?

He's a bigot...he's been called out many times by many people...I can't tell if he's 15 and seeking attention or 75 and stuck in his ways...
post #104 of 157
Quote:
Originally Posted by drblank View Post

Apple should be able to fight this one and sue them for the hassle. IT IS FREAKING BETA. BETA MEANS THAT IT ISN'T FULLY FINISHED AND THAT IT IS STILL IN TESTNG PHASE.

Whomever the attorneys are on this lawsuit should be stripped of their license to practice the law and then put in public view at Apple Corporate HQ stripped naked and everyone at Apple and anyone else can urinate on them.

These guys deserve a public urination for this negligence of a lawsuit.

BETA MEANS BETA!!!!!!!!

That's not quite true. There is an implied warranty of merchantability that comes into effect. If the product doesn't do what it's supposed to do, then the purchaser has grounds for a suit.

HOWEVER:
1. It's up to the purchaser to prove that Apple was in the wrong. Apple can show that 98% of users have no problems (or whatever the number is) as a defense.

2. More importantly, Apple offers an exchange period. If the phone didn't work, the guy could have brought it back for a refund. His total damages would be the restocking fee (if any) and that's all he could sue for. The fact that he didn't do so means that he is not likely to win any significant damages - much like antenna gate where users got a free bumper. When you have the ability to return your phone and choose not to, then you can't claim massive damages.

Quote:
Originally Posted by Maverik234 View Post

Sorry your wife doesn't understand you. My dogs understand me better than my wife, it's something to do with being married.

Wrong. Wives understand their husbands just fine. They just refuse to accept that husbands have any rights to an opinion in any matter that concerns them.
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post #105 of 157
Ok, it took me some time to put it all together, but I remember now. I've had dealings with this Fazio guy before.

It was about a year ago, when I still had phone service with AT&T, and I was having some serious dropped call problems, so I called AT&T customer service. You might think an American company would have American customer service people at the phones.

That's when I got Mr. Fazio on the line. He wouldn't admit it but he was sitting in a Bombay sweat shop at the time. He said, "Hello," and that was the last word he said that I understood. I continued to try and describe my problem and he continued to talk like Gunga Dihin. Finally, At loss for words, and knowing that anything rude I said to him wasn't going to cross the American English to Bombay English, I told him I had to go put some steaks on the grill. Beef steaks, from big tan cows with a hump on their backs. THIS he did understand and began to scream at me in some local dialect which I could understand as well as his English.

I know now why he has a problem with Siri. It's called Karma.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #106 of 157
Quote:
Originally Posted by Suddenly Newton View Post

First world problems.

my thoughts exactly. lol


IMO Siri works surprisingly well...yes when my cousin uses it it does miss some things....some easy things...but for the most part it works very very well...

I really hope this case gets tossed out as this sets a horrible precedent for software.
post #107 of 157
maybe he sounds arabic...
post #108 of 157
It is not clear if this dude is root of the problem. Siri doesn't work well in

1) environments with noisy backgrounds
2) user has a funky accent that is too hard for even the AI to understand
3) you must ask questions that makes sense, it can not be baby-talk...

This is why it's effing hard to run a successful business in America...you can get sue by some random idiot for no good reasons. Siri doesn't work as advertised? Go get an Android buddy!
post #109 of 157
Works for me.

Even when I ask it to plot that road trip from the ad.
post #110 of 157
Fazio probably sounds like Rosie Perez.
post #111 of 157
Quote:
Originally Posted by Dave K. View Post

Generally public has no idea what that means...

Who cares that the Public doesn't know what it means. It's well defined in IP Law.
post #112 of 157
Siri works EXACTLY as fucking advertised. I've replicated every single command on every ad I've seen and got the same responses. What the hell is the problem?
post #113 of 157
Quote:
Originally Posted by Slurpy View Post

Siri works EXACTLY as fucking advertised. I've replicated every single command on every ad I've seen and got the same responses. What the hell is the problem?

People refuse to enunciate. They're too lazy to do so.

It's a logical step down from ignoring real social interaction in favor of Facebook, et. al. and sending 160 character messages to people instead of talking to them.
post #114 of 157
I think Siri works amazingly well. If it isn't responding to commands he must have a speech impediment or be deliberately holding it at arm's length in a crowded restaurant.

If anybody at Apple needs me to give a deposition about how great Siri is here I am.
post #115 of 157
Quote:
The suit filed on Monday by Frank M. Fazio, who is seeking damages as an individual and on behalf

Is that teckstud?!
post #116 of 157
I love apple, I'd never sue apple, but the siri software sux balz. Steve jobs would be disappointed, and I wonder why the ceo od siri quit promptly after the 4s release? just sayin.
post #117 of 157
I am going to sue my car manufacturer because my car doesn't look like its going as fast while I am driving it as when I watch in on the commercial.

While I have not had perfect results with Siri - it is amazing that voice recognition in the palm of your hand is so far ahead of wired headset after hours of training was just a few years ago.

Did the suit disclose what he was looking for? if the location information he provided was inaccurate then how accurate did he expect the results to be?

Or maybe he asked - "find the nearest massage parlor with happy endings" and Siri could't quite figure out what he meant by that.

Maybe the tech industry should follow the lead of the pharmaceutical companies in their advertising.

30 seconds of
The new iPad - twice as power as the previous iPad with the same battery life.

followed by 90 seconds of
The new iPad may cause dizziness (as your head spins) and lightness of wallet (as you spend all your cash on it)... ask your doctor if the new iPad is for you.

could you imagine if every communication we had in all forms from all sources had pages of legal disclaimers around it? Twitter would have to expand its service for 140 charters to 140,000 charters.

Opinions express in the above posted are entirely that of the poster - and do not in any way shape form function or parallel universe reflect the opinions of this forum or website or the ISP on which the site is hosted or the various electrons and or mechanical components that were used to deliver it to you.
post #118 of 157
Quote:
Originally Posted by jkctax View Post

I love apple, I'd never sue apple, but the siri software sux balz.

It's not the software, it's you. "You're speaking it wrong". Whatever you want to say.
post #119 of 157
All of it! Its a gigantic gimmick! When I picked up my car last summer the salesman spent so much time showing me the STUPID voice activation thing. I was so irritated but he was enamored with it. I never use it, and I never will. I can understand people with disabilities may have no choice but for anyone else, it's too buggy and too slow. IBM spent so much building Watson, so much processing power and it still sucked!

The lawsuit is just another lawyer going after some entity with big bucks! This is why McD's gets sued and not the diner around the corner even if their food is loaded with crap. Lawyers go after big money ($100 bil is a lot of cheese), they're looking for a payday and they hope Apple will settle so they get their cut. Forget about making any sense of this idiotic lawsuit! Just follow the money!
post #120 of 157
If Frank Fazio buys LYNX deodorant, Unilever are going be screwed!
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