or Connect
AppleInsider › Forums › Mobile › iPad › Users complain of weak Wi-Fi reception with Apple's new iPad
New Posts  All Forums:Forum Nav:

Users complain of weak Wi-Fi reception with Apple's new iPad

post #1 of 125
Thread Starter 
Some users have reported that wireless reception with their new iPad is notably inferior than with Apple's previous iPad models.

In a growing thread at the Apple Support Communities website, dozens of users have posted about their troubles with Wi-Fi connectivity on the new iPad. Reports claim that areas that previously achieved strong Wi-Fi signals are now weak, or have no reception at all.

Some users have also compared the reception of their new iPad to their iPhone or MacBook Pro. While the other Apple devices might receive a strong signal in a particular location, they say the new iPad has weak or no connectivity.

"MacBook Pro as well as iPhone 4S show 'Full Fan' — new iPad (16GB WIFI) shows 'one dot' or just flat drops the wifi connection (and is often unable to search and find it)," user 'aka_srp' wrote in a post over the weekend.

Another user, 'gdtobm,' said they bought a new iPad from Best Buy on last Friday's launch and experienced Wi-Fi connectivity issues. The iPad was returned later that day, and the new model they received did not have any problems.

Still another person who posted to Apple's forums, 'Andrew Mclaughlin2,' compared the performance of the new iPad to a first-generation iPad and an iPhone 4S. The tests conducted at Speedtest.net reportedly found that the third-generation iPad has half the throughput of the other devices.




Some of those posting in Apple's forums have attempted to resolve their issues with AppleCare representatives, while others have talked to personnel at the company's retail stores. One user, 'HealthClif,' said they switched back to a previous-generation iPad 2 after experiencing Wi-Fi connectivity issues with multiple replacements of the new iPad.

Complaints of Wi-Fi-related issues also cropped up with the launch of the first iPad in 2010. Two years ago, some users said they experienced weak Wi-Fi reception, dropped signals, and difficulty connecting to a network.

Apple eventually resolved those issues with an iPad software update. The company acknowledged that a "very small number of iPad users" had experienced issues with Wi-Fi connectivity on the first-generation iPad.

[ View article on AppleInsider ]
post #2 of 125
I have noticed only have 1 bar at times while sitting 6' from my router. However, I have 4 bars this morning. However, it seems to operate just fine either way. I have not noticed an lag time. Sounds like a software issue, so I am not overly worried about it at this time.
post #3 of 125
Let's see - 3 million sold in the first weekend.

'Dozens' of people having problems. And if you look carefully, half of the 63 total posts seem to be from the same person (it_caveman).

Please let us know when there's a real problem rather than a few isolated incidents.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #4 of 125
Here we go again. I'm going to complain about the retina display causing me to be sleepy all the time because I stay up late playing with my iPad. If I fall asleep driving, I'm gonna file a class action lawsuit. Apple is evil!
post #5 of 125
I'm waiting for the 'screen is too shiny' next ....
Use duckduckgo.com with Safari, not Google Search
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
Reply
Use duckduckgo.com with Safari, not Google Search
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
Reply
post #6 of 125
WiFi on this one is faster than my old, peaking at 20Mbps down and 2Mbps up, while my old iPad2 got around 18Mbps down and 1.8 Mbps up.

Getting 26Mbps down on LTE and 29Mbps up. The only thing slower on LTE than my broadband connection is the ping times, which average about 60 MS as opposed to 12 MS on my broadband connection.

I've been nothing but impressed with this hardware.

I have to wonder if the WiFi issues are something simple like a loose WiFi antenna connector.
iMac 27" 2.8 Quad i7 / 24" Dual Core 3.06 / 17" Macbook Pro Unibody / Mac Mini HTPC / iPhone 4
Reply
iMac 27" 2.8 Quad i7 / 24" Dual Core 3.06 / 17" Macbook Pro Unibody / Mac Mini HTPC / iPhone 4
Reply
post #7 of 125
I actually found my WiFi on the 3rd gen far superior to my iPad 1
post #8 of 125
Guys,
I have never had a Ipad b4 , planning to Get the New Ipad when it arrives in my country ...
Must i leave this new Ipad ?
May be ppl who have already purchased this know better
post #9 of 125
No problems here. I however have noticed that my WiFi signal icon fluctuates from two bars to three bars roughly 20 feet from my router -- my iPhone 4S stays three bars throughout the house.

But I haven't had any connection problems so I don't give a fuq.
post #10 of 125
update (march 24,2012). after watching the youtube of "lcd monitor teardown" (very interesting) the electrodes are not copper but indium-tin-oxide... not sure if the indium-tin-oxide reflection radio waves... so most likely my theory is wrong, but ... oh well... not knowning how something is built can lead to ignorance..

i think part of the problem might be that the screen acts like a copper mesh, thus shielding the back of the iPad from the wifi signal... so LOL your holding it wrong LOL...
seriously, since the screen is so dense, each sub-pixel has to have a circuit trace going to it, that makes it a copper mesh...
might be able to prove my theory by placing an ipod touch playing an internet radio station in between two new iPads... (if the screens are like copper meshes, then the stream should stop play after the buffer is empty.
post #11 of 125
Wifigate...
post #12 of 125
Quote:
Originally Posted by jragosta View Post

Let's see - 3 million sold in the first weekend.

'Dozens' of people having problems. And if you look carefully, half of the 63 total posts seem to be from the same person (it_caveman).

Please let us know when there's a real problem rather than a few isolated incidents.

All the tech blogs will link to this and we'll have wi-fi gate.
post #13 of 125
I've had zero problems. Never less than 3 bars. But I don't use my iPad near my router. Not sure why that would matter though.
post #14 of 125
Oh, geeeeez, here we go again.

I received my new iPad (3rd gen.) Friday and have been using at least two hours / day, and I'm seeing no difference whatsoever in Wifi connectivity between the new one and my original iPad.

The iHaters are out in full force yet once again.

My new iPad is a tremendous leap forward from both the original iPad and iPad 2 - the retina display is phenomenal. Try as I may to get close enough to see pixelation, I cannot do so. Images on the display are sharp, rich, and beautiful. When I go back to my original iPad for comparison, my experience isn't "bad", but I definitely notice the pixelation.

The new iPad is the best Apple product I've ever owned, and that's saying a lot, having owned a Mac SE, original iMac, PowerMac G4, PowerMac G5, G3 iBook, MBP (2009), Mac Pro, all iPhone models except for the 3G, and original iPad. If you haven't gotten to use the new iPad, give it a try. It is a fantastic device.
post #15 of 125
Anyone notice that the scaling for old apps is also far superior to the scaling in the iPad 2?
iMac 27" 2.8 Quad i7 / 24" Dual Core 3.06 / 17" Macbook Pro Unibody / Mac Mini HTPC / iPhone 4
Reply
iMac 27" 2.8 Quad i7 / 24" Dual Core 3.06 / 17" Macbook Pro Unibody / Mac Mini HTPC / iPhone 4
Reply
post #16 of 125
I've had no wifi issues. Nor have I had a heating issue. Great upgrade from the iPad 2. The screen is amazing and contrary to breakdowns, I think the speaker is much louder than previous versions.
post #17 of 125
This is getting ridiculous, are Appleinsider and other sites going to report every minor issue that people may have with their device? All with sensational headlines?

So now that pundits are realizing how non sense is the heating story, they are shifting to something else? For god sake, Apple sold three million devices, it is normal that some few people may experience some troubles. Does that need to be reported eveytime to the point that you are about to report on every post in Apple support forums.
post #18 of 125
Quote:
Originally Posted by haar View Post

i think part of the problem might be that the screen acts like a copper mesh, thus shielding the back of the iPad from the wifi signal... so LOL your holding it wrong LOL...
seriously, since the screen is so dense, each sub-pixel has to have a circuit trace going to it, that makes it a copper mesh...
might be able to prove my theory by placing an ipod touch playing an internet radio station in between two new iPads... (if the screens are like copper meshes, then the stream should stop play after the buffer is empty.

You are not making any sense, give me a break!!!
post #19 of 125
Quote:
Originally Posted by DJRumpy View Post

Anyone notice that the scaling for old apps is also far superior to the scaling in the iPad 2?

Scaling-gate...
post #20 of 125
Quote:
Originally Posted by Postulant View Post

Scaling-gate...

That would require that the scaling was worse in the new iPad. It's far better
iMac 27" 2.8 Quad i7 / 24" Dual Core 3.06 / 17" Macbook Pro Unibody / Mac Mini HTPC / iPhone 4
Reply
iMac 27" 2.8 Quad i7 / 24" Dual Core 3.06 / 17" Macbook Pro Unibody / Mac Mini HTPC / iPhone 4
Reply
post #21 of 125
Quote:
Originally Posted by Hakime View Post

This is getting ridiculous, are Appleinsider and other sites going to report every minor issue that people may have with their device? All with sensational headlines?

So now that pundits are realizing how non sense is the heating story, they are shifting to something else? For god sake, Apple sold three million devices, it is normal that some few people may experience some troubles. Does that need to be reported eveytime to the point that you are about to report about evey post on Apple support forums.

It's ridiculous. Doesn't surprise me at all that sites like Engadget or Gizmodo look for anything possible to trash Apple. But I don't expect to see it on sites like AI. Especially for things that clearly are not widespread.
post #22 of 125
Quote:
Originally Posted by Rogifan View Post

It's ridiculous. Doesn't surprise me at all that sites like Engadget or Gizmodo look for anything possible to trash Apple. But I don't expect to see it on sites like AI. Especially for things that clearly are not widespread.

AI needs clicks too in order to keep the ad money rolling in. Anything with a negative connotation generates lots of clicks. It's human nature. We are voyeurs who love to watch others suffer and fail, especially the world's most valuable company. I mean who wants to watch continued success?
post #23 of 125
Quote:
Originally Posted by Twelve View Post

Here we go again. I'm going to complain about the retina display causing me to be sleepy all the time because I stay up late playing with my iPad. If I fall asleep driving, I'm gonna file a class action lawsuit. Apple is evil!

It can't be the retina display. I am affected by the same symptoms. Sometimes when I wake up at work I happen to have suspicious key patterns on my forehead. The thing is, I am still on my iPad 2.
But maybe I can join your class action lawsuit anyway.
post #24 of 125
Quote:
Originally Posted by lkrupp View Post

AI needs clicks too in order to keep the ad money rolling in. Anything with a negative connotation generates lots of clicks. It's human nature. We are voyeurs who love to watch others suffer and fail, especially the world's most valuable company. I mean who wants to watch continued success?

I am certain that I am not a voyeur. You can call it for yourself if you want, but I wouldn't let your neighbors or employer know about it. Or do they already?
post #25 of 125
So here we are again. The obligatory faux crises are back. Let's see we have overheated-battery-gate and now wifi gate.

Still trying to knock the wind out of Appe's sales. And as before, nothing will.

For the record, I have had mine since Sunday and have had zero problems other than that it has taken a lot of my time. Certainly more so than the iPad2. By the way love the voice dictation now. Have dictated this entire message. Too cool!
post #26 of 125
Quote:
Originally Posted by DJRumpy View Post

Anyone notice that the scaling for old apps is also far superior to the scaling in the iPad 2?

From what I can gatherit is now scaling using the retina version of the iPhone app if it is available, iPad (1) and iPad 2 used the standard resolution version for scaling.

I've never quite understood why it couldn't do this on previous models as surely doubling the non retina version gives you the same effect - I suppose this would have forced you into running the iPhone app at 2x, but seriously, who ever runs them at 1x anyway - they look like a spec in a sea of blackness!
post #27 of 125
'New Apple product launch playbook'

1) New product is announced, complies with all the sane/realistic rumors going around about it for the past 6 months, does not comply with any of the crazy/unrealstic ones
2) Tech forums full of people complaining the upgrade is not worth it, and Apple is not innovating, despite rave reviews by everyone who has actually seen/used the product themselves
3) All kinds of supposed design/hardware/usability/product safety/performance issues appear on the same tech websites as mentioned in 2)
4) A shitstorm breaks loose on teh intarwebs, everyone starts repeating the same unverified/unquantified 'problems' they read somewhere else. A huge outrage of people who demand Apple to 'acknowledge the problem' and 'fix it', which usually means they have to give away free stuff or replace/repair with an added sweetener
5) Millions and millions of said product are being sold in the exact form it was launched, yet a small minority of people who often doesn't even own or ever used the product keep pointing out the huge flaws in it, on every possible occasion
6) A year later Apple reports record sales, record profits, record customer satisfaction, and everybody is hyped up about the next revision of the product.

It has been the same thing each and every time. The iPhone 3G had a battery could explode, the 3GS was overheating and the case could crack, the 4 had a bad antenna, the 4S had battery rundown issues, the iPad 1 had WiFi issues, the iPad 2 had yellow spots on the screen, the iPad 3 runs to hot and has WiFi reception issues, the MacBook Air had SSD failures and slow SSD speeds, the iMac 27" had yellow tinted displays and flickering, and so on, and so forth.

In the end, the only problem that turned out to be a real, widespread problem caused by production problems, was with the first generation 27" iMacs, many of which actually had bad panels (mine was perfect by the way, I still use it to 110% satisfaction, especially with the SSD I put in last week), but you could get them replaced at no cost, Apple even arranged the pick-up for you. I know from people who have an iPhone 4S that there were in fact problems with battery life, but most of them were gone with iOS 5.0.2, and all of them were solved with 5.1.

It's amazing how Apple can post record after record, including in customer satisfaction and customer retention, while all their products are so full of flaws /s
post #28 of 125
Total articles written on the internet will likely exceed the total number of users having issues. How about iHater-gate??
post #29 of 125
Quote:
Originally Posted by ninadpchaudhari View Post

Guys,
I have never had a Ipad b4 , planning to Get the New Ipad when it arrives in my country ...
Must i leave this new Ipad ?
May be ppl who have already purchased this know better

Yes.

Quote:
Originally Posted by DJRumpy View Post

Anyone notice that the scaling for old apps is also far superior to the scaling in the iPad 2?

Just noticed it the other day when someone in another forum pointed it out.

Quote:
Originally Posted by DaveMcM76 View Post

From what I can gather the it is now scaling using the retina version of the iPhone app if it is available, iPad (1) and iPad 2 used the standard resolution version for scaling.

I've never quite understood why it couldn't do this on previous models as surely doubling the non retina version gives you the same effect - I suppose this would have forced you into running the iPhone app at 2x, but seriously, who ever runs them at 1x anyway - they look like a spec in a sea of blackness!

Indeed, it's displaying iPhone Retina on iPad exactly at native pixels at 1x and exactly doubled for 2x. Obviously Apple held back on it until the new iPad, for the usual Apple-y reasons.
post #30 of 125
Quote:
Originally Posted by d-range View Post

'New Apple product launch playbook'

1) New product is announced, complies with all the sane/realistic rumors going around about it for the past 6 months, does not comply with any of the crazy/unrealstic ones
2) Tech forums full of people complaining the upgrade is not worth it, and Apple is not innovating, despite rave reviews by everyone who has actually seen/used the product themselves
3) All kinds of supposed design/hardware/usability/product safety/performance issues appear on the same tech websites as mentioned in 2)
4) A shitstorm breaks loose on teh intarwebs, everyone starts repeating the same unverified/unquantified 'problems' they read somewhere else. A huge outrage of people who demand Apple to 'acknowledge the problem' and 'fix it', which usually means they have to give away free stuff or replace/repair with an added sweetener
5) Millions and millions of said product are being sold in the exact form it was launched, yet a small minority of people who often doesn't even own or ever used the product keep pointing out the huge flaws in it, on every possible occasion
6) A year later Apple reports record sales, record profits, record customer satisfaction, and everybody is hyped up about the next revision of the product.

You left one out:
7) Calls for a class action suit. Settlement to avoid legal fees. Customers get a coupon for $0.15 and lawyers get $10,000,000 bonus.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #31 of 125
iOS 5.1 wi-fi performance has taken a nosedive for me. Using an Airport Extreme Base Station with the latest firmware shows download speeds around 4-5 down (compared to the usual mid-20s). Up hasn't changed. My parents have one as well, using the previous firmware, with no issues. Speeds are very good. A reboot of my router temporarily fixes this issue.

The betas of 5.1 didn't exhibit this issue. Maybe it's a combination of 5.1 and the firmware for the AEBS. I can't speak for other router companies.
post #32 of 125
That's funny. I swear that mine actually has better WiFi reception. I'm picking up my WiFi far away from my house outdoors. My iPad 2 and iPhone 4 never manage to pull that off. Full fans in house everywhere as well, including one spot in the back that always manages to send my iPad 2 and iPhone 4 to 1-2 bars. And I'm using a centrally placed mid-2011 Time Capsule.
post #33 of 125
Quote:
Originally Posted by Twelve View Post

Here we go again. I'm going to complain about the retina display causing me to be sleepy all the time because I stay up late playing with my iPad. If I fall asleep driving, I'm gonna file a class action lawsuit. Apple is evil!

Nice!

Quote:
Originally Posted by digitalclips View Post

I'm waiting for the 'screen is too shiny' next ....



Quote:
Originally Posted by thundermustard View Post

I actually found my WiFi on the 3rd gen far superior to my iPad 1

Quote:
Originally Posted by Rogifan View Post

I've had zero problems. Never less than 3 bars. But I don't use my iPad near my router. Not sure why that would matter though.

Same here. Maybe I am the only one, but the only time I ever look at wifi or cell bars is when I have a problem. I have yet to notice any issues at all. It is actually the fastest device in my house of Macs, iPod touches, iPhones.

And the battery is AMAZING.

Got it at 8:06 AM Friday Morning, was only plugged into the iMac for the hour it took to get the apps all set the way I wanted, etc. Used it a lot Friday. Charged Friday night. Used quite a bit Saturday, charged Saturday night. then that still "new toy" use Sunday, and decided that it was time to start breaking the battery in. It was at 67% Sunday night, 33% Monday night, and finally hit zero last night. Amazing. Granted, not playing super graphic intensive apps, but using it a lot. Love it.
post #34 of 125
Quote:
Originally Posted by d-range View Post

'New Apple product launch playbook'

1) New product is announced, complies with all the sane/realistic rumors going around about it for the past 6 months, does not comply with any of the crazy/unrealstic ones
2) Tech forums full of people complaining the upgrade is not worth it, and Apple is not innovating, despite rave reviews by everyone who has actually seen/used the product themselves
3) All kinds of supposed design/hardware/usability/product safety/performance issues appear on the same tech websites as mentioned in 2)
4) A shitstorm breaks loose on teh intarwebs, everyone starts repeating the same unverified/unquantified 'problems' they read somewhere else. A huge outrage of people who demand Apple to 'acknowledge the problem' and 'fix it', which usually means they have to give away free stuff or replace/repair with an added sweetener
5) Millions and millions of said product are being sold in the exact form it was launched, yet a small minority of people who often doesn't even own or ever used the product keep pointing out the huge flaws in it, on every possible occasion
6) A year later Apple reports record sales, record profits, record customer satisfaction, and everybody is hyped up about the next revision of the product.

It has been the same thing each and every time. The iPhone 3G had a battery could explode, the 3GS was overheating and the case could crack, the 4 had a bad antenna, the 4S had battery rundown issues, the iPad 1 had WiFi issues, the iPad 2 had yellow spots on the screen, the iPad 3 runs to hot and has WiFi reception issues, the MacBook Air had SSD failures and slow SSD speeds, the iMac 27" had yellow tinted displays and flickering, and so on, and so forth. <snip>
:

You left out
4.5 Majority of posters on AI deny there is any problem at all.
4.6 Any poster on AI who says it is a problem is called a troll.
post #35 of 125
Quote:
Originally Posted by thundermustard View Post

I actually found my WiFi on the 3rd gen far superior to my iPad 1

Myself as well. Wifi reception on my new iPad is drastically better than anything I got on my original 1st generation iPad.
post #36 of 125
Quote:
Originally Posted by ghostface147 View Post

iOS 5.1 wi-fi performance has taken a nosedive for me. Using an Airport Extreme Base Station with the latest firmware shows download speeds around 4-5 down (compared to the usual mid-20s). Up hasn't changed. My parents have one as well, using the previous firmware, with no issues. Speeds are very good. A reboot of my router temporarily fixes this issue.

The betas of 5.1 didn't exhibit this issue. Maybe it's a combination of 5.1 and the firmware for the AEBS. I can't speak for other router companies.

The Apple Time Capsule was having a spaz with a laptop so I turned the wifi off and used the cable modem's wireless-n instead. I'm not sure why, but the TC has also had issues with the Xbox360. Almost like the MTU was being cut in half.

Anyway, I did some speedtest.net tests with the new iPad and the PC, and found maybe a 20% bandwidth reduction compared to the wired desktop. But there's also at least 10 other Access points nearby. But the blips in the speedtest.net servers were consistent, indicating maybe behavior of the DOCSIS3 cable modem.

My LTE Sim card should arrive sometime today, I'll test again then.
post #37 of 125
Wifi: Never dropped at all, at home or at work. Full strong signal, yet I am upstairs and the router is in the cement basement.
Heat: Yes, I felt a corner being warm when playing games yet I thought it was normal. Not a big deal. Actually cools down within seconds as soon as you turn off the app.
Battery: I use airplay a lot while playing games, and it does drain the battery. I'm sure the same can be said for the iPad 2.
post #38 of 125
Hold it another way.
post #39 of 125
My new iPad's wifi reception is exceptionally good.
While I sync it over wifi with my computer it usually uses 1-2MBytePS higher bandwidth than my iPhone 4S. That can only happen if it gets better wifi signal.
post #40 of 125
Not seeing an issue with WiFi on the new iPad, first one so I can't judge it against previous models. It will take me anywhere in my house with no problems at all. I've tested the signal agains my Galaxy Tab 8.9 and it's just as strong if not stronger.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: iPad
AppleInsider › Forums › Mobile › iPad › Users complain of weak Wi-Fi reception with Apple's new iPad