Originally Posted by elehcdn
I understand the concept of consumer protection, but Apple has agreed to refund any dissatisfied customers their complete purchase price. It sounds to me that consumers in these countries want to have their iPads AND get paid for owning them because they can't be bothered to do any research before dropping a large bundle of cash on an expensive luxury item.
Depends. In Australia it might be the tail wagging the dog, the ACCC has become quite aggressive in light of new laws. A recent barrage was regarding limited warranties of only 1 year, and they've definitely been firing various warning shots in the past few months on a range of things. FWIW the Australian media generally did not talk about "4G ripoff" until the ACCC brought it up, and even then the story is about the consumer watchdog, and not about consumers complaining. Also FWIW part of this is because telco salespeople are not as scummy as the UK or Asia, from my experience. Part of it could also be because only Telstra has started large scale 4G LTE rollouts, not Optus nor the even-further-behind Vodafone.
Originally Posted by hill60
Yep, because that stuff is there to help a buyer make an informed choice,
Is the human race really degenerating into a pack of illiterate idiots who have to be spoon fed everything at the behest of nanny-state governments?
If so the 'Information age' is a lie.
Spoonfed Facebook and brain-cell-reducing Interwebz. Remember when we were kids and watching TV would rot our brain? Now I can go and yell at kids on the Internet whose IQs decrease with every hour spent online. In other words, every generation is either getting smarter or dumber. It's a glass half-empty/full kinda thing.
Originally Posted by jfanning
Consumer protection laws in some countries don't allow the use of overly small print to restrict the consumers rights/expectations below the overall message shown in the big print.
It is generally frowned upon in Australia and despite arguments about it being a nanny state, there are at least some structures in place and it has and will stand the country in good stead for the next 50 years as everything becomes "Asianised". I know it's the ol' slippery-slope argument, but outside of the developed world, it's sheer chaos. I like waking up in the morning and knowing my government is not out to rape me, at least not as much as in Asia... and that my government would at least be a little concerned if I died in the street because I ran out of money.
Originally Posted by D.Betruger
Steve Job gone and now Apple is run by a bunch of idiots. First stupid iPad name ( how they gonna call next iPad? New new iPad? Double new iPad?) and then worldwide 4G advertising campaign for a device with 4G support only in North America
It might be something Steve could have done in the past, we don't know. But certainly I think Apple could have done better with the naming.
Originally Posted by Galbi
Blame it on the carriers as they were the ones who started this whole mess called "4G" when the ITU doesn't has already mentioned what can be declared "4G".
The thing is that most countries would not allow AT&T to blatantly call 3G 4G, despite ITU or whatever. 4G is 4G, 3G is 3G. In other words, 4G is not 3G, even though we don't really know what 4G and 3G is. The point is that 4G is not what 3G currently is. The distinction can be fine, but it's also quite obvious. Telcos and countries are clear on this. Apple took a leap... of faith, perhaps.
Originally Posted by anantksundaram
Apple iPad Wifi + ≥3G.
Apple iPad WiFi + ≥2G
... Lest people complain that iPad works on 2G/Edge when it wasn't advertised as such... "Apple didn't say it works on 2G! I'm upset because I have been subject to rubbish speeds when I would have preferred no connection at all! Give me mah refund!"
Originally Posted by Shaun, UK
You just don't get it do you.
HSPA+ is NOT considered to be or advertised as 4G in the UK.
Why? Because the government are planning to auction the 4G spectrum next year so it would be MISLEADING.
Even when we do get 4G the iPad STILL WON’T WORK on 4G coz Apple in their wisdom chose not support any of the 4G bands outside the US and Canada.
It's very clear to anyone who doesn't have their head stuck up Apple's backside that Apple have made a mistake and should have stuck with "WiFi + 3G" for their advertising everywhere outside the US/Canada were the bloody thing actually works.
Should Apple be sued? No. Should Apple adjust accordingly in light of country regulations? Definitely. Also in light of Apple facing a lot of scrutiny over AppleCare.
Originally Posted by Prof. Peabody
Of course, but the law has no teeth (at least in North America), and hasn't had for about 40 years or so.
I know in Canada at least, when the rules were codified in the 70's most of what we now take as "normal" was considered illegal. The laws haven't changed but no one enforces them and the few times it's pushed forward by a (necessarily wealthy) third party, the petitioner basically fails almost 100% of the time.
In any case my point was more philosophical. Advertising is based
on deception. The whole point of it is to misdirect or fool the consumer into thinking something is A when it's really B. All adverts are this way in that their purpose is to manage perceptions
, not to state true facts about a product.
To me, in Australia it has been following a similar trend but over the past decade there has been various measures put in place to prevent things from spiralling out of control. For example, most insurance can be marketed fairly liberally but the PDS (Product Disclosure Statement) has to be pretty clear. In Australia as well, compared to the US, there tends to be more emphasis on some sort of mediation with various government or non-government body(s) before legal action is taken, it reduces the burden on the court system. Can it be improved? Probably. But it's somewhat different still, the courts are not always expected to be the final arbiter. That said, from recently returning here, I notice that Australia is at a crossroads of sorts, between more economic liberalisation (socially things are rather liberal) and old-school semi(?)-protectionism.