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Google plans to launch online store for Android tablets - Page 2

post #41 of 54
Quote:
Originally Posted by jragosta View Post

They sure jump on rumors with a lot less basis when they can attack Apple.

A competitor doesn't just guess - not in this legal climate. They must have some basis for their estimates.

The report that B&N said anything at all is itself a rumor. Assume it's true tho and what device were they speaking of? It might be assumed to be the Fire. Or it could be the new Kindle e-Reader returned because purchasers wish they had bought the Fire instead. Or it could be some other product altogether. Or none at all because the report wasn't accurate in the first place. Add the fact that the Fire certainly isn't new with attention switching to the "next new product" that reader's want to hear about. You're still surprised the media hasn't jumped all over it?
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post #42 of 54
Quote:
Originally Posted by Apple ][ View Post

Wow, this is absolutely incredible news for somebody such as myself who happens to be a huge fan of Android, and don't you go doubting me for a single second, because I can out root you any day of the week and I am a regular pro with the widgets. I can multitask and handle 5 widgets at once, so don't go starting some shit with me, because you'll certainly regret it. I'd been desperately trying to buy an Android tablet for many months now, and they've been sold out everywhere! A poor guy just can't catch a break.

After each Android tablet launch, there are always huge lines of people, all across the world, waiting for days and days just to get their hands on the latest Android tablet. It's not surprising to me that Google needs to open up an online store. This will help with the distribution problems that Android has been having, caused by the insane demand for their tablets.

The only problem is that I currently live in a cardboard box (three actually), and I'm hoping that Google's online store will be able to send the tablet to my current address.

You are absolutely right. And apropos: RIM should definitely follow Googles example. All those frustrated RIM customers who are trying in vain to purchase a PlayBook every other day, just to be sent back home empty handed by the local vendor.
post #43 of 54
Quote:
Originally Posted by jragosta View Post

Wow. Absolutely incredible. When was the last time a major, nationally hyped product had that kind of return rate?

And why isn't the media all over it?



OK, if Google's customer service is so great, tell me their customer service phone number.

I said if Google really wants one they have the resources. I was replying to a person who said Google was incapable of creating one.

However if you own or use a Google product you can always contact them at: Phone: 650-623-4000 press 0 this is there general support line. However Google has stated to users to use their live chat if you have problems with their free online apps. This support works just fine for a company that doesn't sell consumer hardware yet.

If you own or pay for a service from Google like their custom search boxes for firms then you most defiantly have a 1 800 number that comes with the your support agreement.

When Google did have hardware like their Chromebook Beta program it came with a number for support it was in the warranty book. I know because I had one and called.

So I'm sure if and when they start selling tablets directly they will have a customer service behind it. That's silly to think they wouldn't. Most of you are complaining because Google doesn't want the extra overhead of giving out a 1 800 number for general support over their free services like Gmail. Especially when the live online service works just fine and most of the questions they get are I forgot my password. It's easier to post a link in a online chat explaining how the user can do it themselves and if the user can't they will help you but on the live chat.
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post #44 of 54
Quote:
Originally Posted by AppleInsider View Post

In an attempt to boost disappointing sales of tablets using its Android OS, Google is reportedly planning to rollout an online storefront by the end of 2012...

This makes sense for Google since the stores keeping asking the manufacturers to buy back the tablets. I am sure Google will only do this if the manufacturers plan to drop ship the units.
post #45 of 54
[QUOTE=FriedLobster;2084431]And they're returning it because it's a POS device.

Kindle Fire return rate: 15% to 25%

http://seekingalpha.com/article/4379...e-fire-returns




You took a competitor's hem hawing statement about a rumor and turned into a fact. The article you cited it claims it to be a fact or even a rumor. I guess you assumed no one would click the link. BTW, what the CEO of B&N actually said was ""I know we've all seen these reports that one of our competitors has seen return rate that are really high, like 15-25%. I don't know about that, but I can tell you that we aren't encountering it, our rates are much smaller.""

What he said was nothing at all. He didn't mention Amazon, the Kindle, or the Fire. He didn't claim the return rates were anything. He tried to abuse innuendo to make it look like his company was winning a game it is losing.He has no better idea than I do what the Kindle Fire return rates are. I will admit to not knowing at all.

Interesting how you tried to substantiate your misleading statement with a quote from a completely unrelated article. You could write a book on deceiving people on the Internet with statistics and quotes.
post #46 of 54
[QUOTE=Wovel;2084610]
Quote:
Originally Posted by FriedLobster View Post

And they're returning it because it's a POS device.

Kindle Fire return rate: 15% to 25%

http://seekingalpha.com/article/4379...e-fire-returns




You took a competitor's hem hawing statement about a rumor and turned into a fact. The article you cited it claims it to be a fact or even a rumor. I guess you assumed no one would click the link. BTW, what the CEO of B&N actually said was ""I know we've all seen these reports that one of our competitors has seen return rate that are really high, like 15-25%. I don't know about that, but I can tell you that we aren't encountering it, our rates are much smaller.""

What he said was nothing at all. He didn't mention Amazon, the Kindle, or the Fire. He didn't claim the return rates were anything. He tried to abuse innuendo to make it look like his company was winning a game it is losing.He has no better idea than I do what the Kindle Fire return rates are. I will admit to not knowing at all.

Interesting how you tried to substantiate your misleading statement with a quote from a completely unrelated article. You could write a book on deceiving people on the Internet with statistics and quotes.

A pre-rooted Amazon Fire is a pretty horrible experience. However once you install Cynogen 9 on this little guy it becomes quite useful and a lot of fun. The same goes for the B&N Nook, I actually prefer the Nook as it's slimmer and has better hardware.
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post #47 of 54
[QUOTE=Wovel;2084610]
Quote:
Originally Posted by FriedLobster View Post

And they're returning it because it's a POS device.

Kindle Fire return rate: 15% to 25%

http://seekingalpha.com/article/4379...e-fire-returns




You took a competitor's hem hawing statement about a rumor and turned into a fact.

... what the CEO of B&N actually said was ""I know we've all seen these reports that one of our competitors has seen return rate that are really high, like 15-25%. I don't know about that, but I can tell you that we aren't encountering it, our rates are much smaller.""

... He didn't claim the return rates were anything.

Interesting how you tried to substantiate your misleading statement with a quote from a completely unrelated article. You could write a book on deceiving people on the Internet with statistics and quotes.

We all believe what we want to believe, facts be damned sometimes. Fortunately the truth comes out more often than not if we're willing to see it.
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post #48 of 54
Quote:
Originally Posted by majjo View Post

Nearly all of the people I know who are interested in an Android tablet (and this includes myself) are holding off on purchasing mainly because they want to see how good or bad win8 tablets are going to be before committing. An online store is not going to address this. Heck, I really can't think of anything google can do to address this.

Well price might be a big motivator, I doubt you'll be able to get a Windows 8 tablet for less then 600. At least not in the first year of release and who knows if the ARM versions will be available upon release. The first models will most likely be based off of that horrible Atom processor.
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post #49 of 54
Quote:
Originally Posted by tundraboy View Post

Ding, ding, ding! The company who is allergic to offering customer service, and has already failed in one retail venture because of zero customer service, is bellying up to the bar for another shot.

A company started by geeks, who pride themselves in hiring geeks, is now (Again!) going to try to sell directly to the final customer. Don't they realize that this means they actually, gulp, have to speak and converse with real people if they want to succeed in this? Well maybe Google has managed to hire all the geeks who are NOT socially inept.

Seriously, the Googlefolk are no doubt very smart people, but customer service, the kind you need to offer if you want the technical ignorati to be your customer, is not in this company's DNA. Even if they hire the best customer service manager in the world, they are not going to listen to him or her.

Perhaps they're hoping to speak to girls?

I think the online store for android, and everything, already exists, it's called amazon.com
post #50 of 54
Quote:
Originally Posted by majjo View Post

Nearly all of the people I know who are interested in an Android tablet (and this includes myself) are holding off on purchasing mainly because they want to see how good or bad win8 tablets are going to be before committing. An online store is not going to address this. Heck, I really can't think of anything google can do to address this.

Honest Question: What do you think you will get in a Windows 8 tablet?

As I understand it:

1) W8 Intel == same old same old as existing Win tablets + Metro Widgets

2) W8 ARM == Metro Widgets

In the case of 1) -- lots of legacy apps that are difficult to use, don't run well and provide poor battery performance

In the case of 2) -- no legacy apps and few Metro apps
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post #51 of 54
Quote:
Originally Posted by majjo View Post

With regards to x86 win8 tablets:
Don't underestimate the draw of the ability to run legacy apps, even if they're not optimized for touch. MS is also including touch optimized UIs for their apps. How well it will work remains to be seen.
With regards to battery life, intel has demostrated that atom can compete with ARM on that front. The question is how big of a power draw will win8 be.

There are Windows Intel tablets available today (and have been available for 10 years). Also a few Mac OS X Tablets. These never gained any real traction.


The problem, as I understand, it is not so much the OS as the apps, themselves -- they do not work well on a tablet -- multiple windows, small controls, unfocused UX, bloat, power-hungry ...


You can run these apps, today, from an iPad with VNC to a desktop -- and it isn't a very pleasant or productive user experience. Putting these non-tablet apps on an Intel tablet will not improve this much, if at all.

Sure, they can be used in a pinch -- but not for heavy lifting... and only an advantage over VNC when no wireless is available -- then, likely, battery will be a problem.

Can you imagine the cost/weight/Battery/SDD or HDD requirements of a Windows 8 Intel tablet with a few legacy apps like Office, Photoshop, etc. -- built for the plethora of resources on the desktop -- running on the finite resources of a tablet...

I wouldn't hold my breathe waiting for a Win8 Intel Tablet winner... tried that -- didn't work!
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post #52 of 54
Quote:
Originally Posted by Relic View Post

So I'm sure if and when they start selling tablets directly they will have a customer service behind it. That's silly to think they wouldn't. Most of you are complaining because Google doesn't want the extra overhead of giving out a 1 800 number for general support over their free services like Gmail. Especially when the live online service works just fine and most of the questions they get are I forgot my password. It's easier to post a link in a online chat explaining how the user can do it themselves and if the user can't they will help you but on the live chat.

Except Google already took a stab at direct hardware sales with the Nexus One and it failed largely because they provided little to no customer service of the sort that, say, Apple buyers are used to.

If it's all so obvious and it's silly to imagine Google won't be on top of this, why did that happen? I realize you think Google can do no wrong, but you should take off your brainless fanboy glasses occasionally and admit this isn't a strength for them. It's all right, they don't have to be perfect at everything for your life to have meaning. Fanboy.
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post #53 of 54
Quote:
Originally Posted by addabox View Post

Except Google already took a stab at direct hardware sales with the Nexus One and it failed largely because they provided little to no customer service of the sort that, say, Apple buyers are used to.

If it's all so obvious and it's silly to imagine Google won't be on top of this, why did that happen? I realize you think Google can do no wrong, but you should take off your brainless fanboy glasses occasionally and admit this isn't a strength for them. It's all right, they don't have to be perfect at everything for your life to have meaning. Fanboy.

Fangirl, I'm a Fangirl, so you with over 12,000 posts on a Mac site makes you what again. Enthusiastic, passionate, hopeless like the rest of us who have the tech bug, Fanboy. When you buy a laptop, tablet or computer online do you call the online store in which you bought it from when it has a technical problem, no. You call the manufacture just like it's says on the warranty card, the Nexus was built buy Samsung.
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post #54 of 54
Quote:
Originally Posted by majjo View Post

And these are exactly the issues win8 is supposed to address. Don't get me wrong, I share your skeptism on MS making it work, but I will reserve judgement until I see the final product. And until then, I'm not willing to pull the trigger on an android tablet on the offchance that MS does make it work.



I don't expect hardware to be that big of an issue. Atom is approaching the computing power you got in a full fledge laptop from 5 or 6 years ago, and we were able to run apps like office, photoshop, etc fine back then. The macbook air is able to fit a core i5, and a 128gb ssd in a 2 lbs package-with active cooling. Drop down to passive cooling with an atom and a smaller battery and they should be able to get close to the weight of tablets today.

Well there's Moore's law. Parkinson's law and Narayen's law...

The latter states that "application bloat expands exponentially to exceed the capacity of the next generation of hardware"
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