Originally Posted by delany
I don't know Appleinsider's business or who it's trying to appeal to, but to a casual reader who pops in a few times a week, arguments about just how great Apple is are not the same thing as actual discussions about the state of Apple and Apple-related products. I may not be here enough - and, again, it's up to Appleinsider as to who it wants to get its revenue from - but from my perspective the people who are labelled trolls seem to be making reasonable points and most of the 'arguments' between non-trolls are over details that ignore any larger point that doesn't involve Apple being the best. As a casual visitor it's like watching two parents argue passionately over which of their young children is the best golf player and being told to shut up when you mention the idea of handicaps, the PGA or, say, Tiger Woods. That's fine for the parents, and I'm sure Appleinsider will do just fine, but if the powers that be want another perspective, that was mine.
I think you're missing out on the trolls and why they're a bother. There are several problems:
1. They spread false information. In fact, one troll created two fake reviews of the iPhone. Clearly, fake information has the potential to make users believe something that isn't so.
2. They almost never have anything useful to add. I've hear 10,000 times that Android is better because it's 'open', but no one has ever given me a reason why it would matter to me, as an average user.
3. They keep posting the same falsehoods, so Apple fans have to spend countless hours correcting them so that others are not misled. Do you have any idea how many times I've had to point out that Apple didn't steal the GUI from Xerox and actually paid for rights to use what they saw at Xerox (which wasn't all that much, anyway). The same falsehoods get repeated enough that they become urban myth.
4. They make meaningful discussion difficult because they make the people who are here to talk about Apple products defensive (for the reasons above).
It's like this:
I can understand why someone would want to go to a BMW site to brag about their BMW. Or to ask questions about BMWs. Or to compare BMWs to other cars. Or even just to hang out with other BMW fans. What I can't understand is the person who owns a Mercedes, never owned a BMW, swears that he'd die before owning a BMW, and then coming to a BMW site with no purpose other than being annoying and putting down the BMW fans. And even making up a fake review to tell people how bad BMWs are. To me, that strikes me as a fairly significant mental illness, yet there are thousands of people who do exactly that when it comes to Apple - and it's supposed to be OK?