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Class-action suit targets Apple for iCloud downtime - Page 4

post #121 of 123
Quote:
Originally Posted by caliallye View Post

Apparently, the back up I did tonight, despite the fact that the "upload to iCloud automatically when..,plugged into computer/tTunes" (i'm not looking that up right now, I am too upset)was turned off.

You don't have a case, then.
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I saw no disclaimer on the iTunes page.

You should have looked.

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Nowhere that I have seen does it warn people that their information rusted to iCloud will be overwritten by anything from an iPhone

No one can believe that, because it's the most basic feature of iCloud itself. It's everywhere you read anything about iCloud, both as software or as a feature of hardware.
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even and ESPECIALLY when one has taken steps to turn off "backups."

It explicitly tells you that when you turn backups and syncing off.
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Now, if there is an attorney anywhere who would like to take this on, I am very interested.

Again, no one will take this on. If your personal story is true, it's upsetting, but your reliance on only one source of backup is a failing on your part, not Apple's. Something that important demands multiple physical local backups.

Originally Posted by Marvin

The only thing more insecure than Android’s OS is its userbase.
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Originally Posted by Marvin

The only thing more insecure than Android’s OS is its userbase.
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post #122 of 123
Quote:
Originally Posted by caliallye View Post

i am searching about lawsuits against iCloud/apple because, as it says right on the iTunes page, "back up the  most important data on your iPhone to iCloud"  i backed up my entire phone, shortly before it was stolen.  i now need that info, which included photos, for a custody hearing, as the man's child is stuck in Jordan, which is not a party to the Hague Convention, ie it will not return children to US parents.

Unfortunately, I was informed tonight that the entire 16 gig upload of my telephone, which was stolen shortly there after, is not there

Apparently, the back up I did tonight, despite the fact that the "upload to iCloud automatically when..,plugged into computer/tTunes" (i'm not looking that up right now, I am too upset)was turned off.

 

it is unfortunate that you are in this situation but if you look at the various terms and conditions you are a tad stuck in regards to lawsuits because Apple is pretty clear that it is up to you to ensure that any highly critical data is protected, not them. 

 

It also sounds like you may have been a victim of lack of clear understanding of how the various systems work. iCloud backups are not to a computer nor do they involve iTunes and if you turned off the flip switch on your device for iCloud backups and weren't plugging it into a computer then nothing was being backed up. Also, if you are backing up to iCloud it is clearly labeled that it is only when on Wifi and plugged into power and when the last backup was. 

 

As for the '30 days" that is PhotoStream which is clearly explained in the information on their site for that system. If you were entrusting such important information to such a system it really is on you to understand how it works, not Apple. 

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

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A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

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post #123 of 123
Quote:
Originally Posted by charlituna View Post

it is unfortunate that you are in this situation but if you look at the various terms and conditions you are a tad stuck in regards to lawsuits because Apple is pretty clear that it is up to you to ensure that any highly critical data is protected, not them. 

It also sounds like you may have been a victim of lack of clear understanding of how the various systems work. iCloud backups are not to a computer nor do they involve iTunes and if you turned off the flip switch on your device for iCloud backups and weren't plugging it into a computer then nothing was being backed up. Also, if you are backing up to iCloud it is clearly labeled that it is only when on Wifi and plugged into power and when the last backup was. 

As for the '30 days" that is PhotoStream which is clearly explained in the information on their site for that system. If you were entrusting such important information to such a system it really is on you to understand how it works, not Apple. 

Besides you can create folders in photo stream which are permanent.
Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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