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73% of iPhone buyers choose 4S, 38% switch from Android or BlackBerry

post #1 of 52
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A new survey of American iPhone buyers has revealed that 73 percent choose the high-end iPhone 4S, while 38 percent of those buying Apple's smartphone reported switching from Android or BlackBerry.

The latest data from Consumer Intelligence Research Partners found that the number of customers switching from Android and BlackBerry to iPhone has increased from 29 percent in the previous survey conducted in February. The new data comes from a survey conducted in April of 7,348 U.S. subjects, 521 of which qualified to respond.

The number of users switching to the iPhone is even higher than it was following the iPhone 4S launch in the holiday season of 2011, when 36 percent of iPhone buyers came from another platform.

When broken down among capacity, 50 percent of U.S. iPhone 4S buyers surveyed in April chose the smallest capacity of 16 gigabytes. Another 34 percent chose the 32-gigabyte size, while the remaining 16 percent went for the high-end 64-gigabyte iPhone 4S.

While nearly three-quarters of all iPhone buyers opt for the iPhone 4S, another 22 percent in the U.S. chose the iPhone 4, which can be purchased for $99 with a new two-year service contract. The free-on-contract iPhone 3GS represented just 5 percent of sales.

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Customers have increasingly chosen the iPhone 4S over cheaper alternatives, the survey shows. The number of American iPhone buyers opting for Apple's latest-generation device was up from 69 percent in the previous survey.

Between February and April, there was also a slight shift in carrier shares, as AT&T slid from 53 percent of new iPhone activations to 51 percent, and Sprint fell from 13 percent to 12 percent. Their losses were Verizon's gain, as the nation's largest wireless carrier increase from 34 percent to 37 percent of iPhone activations in April.
post #2 of 52

I just switched from Blackberry to the iPhone 4s. The apps and connectivity are great but the email, BBM, and phone capabilities of the Blackberry were far better. If Blackberry stays in business, I'll probably switch back when my contract ends.

post #3 of 52
Quote:
The new data comes from a survey conducted in April of 7,348 U.S. subjects, 521 of which qualified to respond.

 

 

I know how stats work, but 521 people is a terribly small sample.

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post #4 of 52
Quote:
Originally Posted by thataveragejoe View Post

 

 

I know how stats work, but 521 people is a terribly small sample.

 



Agreed.

 

Also how many are switching away from iOS to Android?

post #5 of 52

The iphone is not a good phone, but it's the best convergence computer/phone device. The 4 couldn't even place calls if held a certain way. Signal and reception is at best average, sar is among the highest, voice quality is amongst the worst. Apple had to go to ios 5 to allow the user to delete individual calls.

 

I'll make a prediction, if they do release the 16:9 tall ugly model it will be the biggest flop in the iphone's history.

post #6 of 52
Quote:
Originally Posted by Oldandintheway View Post
The apps and connectivity are great but the email, BBM, and phone capabilities of the Blackberry were far better.

Congratulations on your new purchase but for the benefit of the community please expand on just how email,  BBM and phone capabilities are better on the Blackberry?

post #7 of 52
Quote:
Originally Posted by myapplelove View Post
The iphone is not a good phone, but it's the best convergence computer/phone device. The 4 couldn't even place calls if held a certain way. Signal and reception is at best average, sar is among the highest, voice quality is amongst the worst. Apple had to go to ios 5 to allow the user to delete individual calls.

 

I'll make a prediction, if they do release the 16:9 tall ugly model it will be the biggest flop in the iphone's history.

 

And since all of the "facts" in your post are completely wrong, I'd imagine that prediction will be wrong, as well.

post #8 of 52
Quote:
Originally Posted by myapplelove View Post

The iphone is not a good phone, but it's the best convergence computer/phone device. The 4 couldn't even place calls if held a certain way. Signal and reception is at best average, sar is among the highest, voice quality is amongst the worst. Apple had to go to ios 5 to allow the user to delete individual calls.

I'll make a prediction, if they do release the 16:9 tall ugly model it will be the biggest flop in the iphone's history.

And you expect your biased opinion to be taken as fact when the vast majority of users, reviewers, and analysts disagree completely? Do you think that by repeating lies you will somehow convince people they are true? My what a high opinion you have of yourself.
post #9 of 52
Quote:
Originally Posted by OriginalG View Post




Agreed.

Also how many are switching away from iOS to Android?

My statistical survey indicates the number is zero.
post #10 of 52
Quote:
Originally Posted by myapplelove View Post

The iphone is not a good phone, but it's the best convergence computer/phone device. The 4 couldn't even place calls if held a certain way. Signal and reception is at best average, sar is among the highest, voice quality is amongst the worst. Apple had to go to ios 5 to allow the user to delete individual calls.

 

I'll make a prediction, if they do release the 16:9 tall ugly model it will be the biggest flop in the iphone's history.

 

Which carrier you are using makes a difference in the call quality, but here is an iPhone 4S call quality review I found comparing to Android phones:

http://gizmodo.com/5849979/iphone-4s-test-notes-call-quality


Edited by Negafox - 6/7/12 at 8:01am
post #11 of 52
Quote:
Originally Posted by Oldandintheway View Post

I just switched from Blackberry to the iPhone 4s. The apps and connectivity are great but the email, BBM, and phone capabilities of the Blackberry were far better. If Blackberry stays in business, I'll probably switch back when my contract ends.

It's curious just how divergent our experiences can be. I have had both iPhone and BB for several years now, and I can't find any aspect in which the BB wins - in my opinion it is inferior in every respect, including all those that you mention. I can't wait to get rid of it.
post #12 of 52
Quote:
Originally Posted by myapplelove View Post

The iphone is not a good phone, but it's the best convergence computer/phone device. The 4 couldn't even place calls if held a certain way. Signal and reception is at best average, sar is among the highest, voice quality is amongst the worst. Apple had to go to ios 5 to allow the user to delete individual calls.

 

I'll make a prediction, if they do release the 16:9 tall ugly model it will be the biggest flop in the iphone's history.

 

I agree about the ugly thing. I was looking forward to a bigger screen but the 16:9 'prototypes' you see pics of look quite ugly. I like the current aspect ratio, not sure why they're changing

post #13 of 52
Quote:
Originally Posted by Negafox View Post

 

Which carrier you are using makes a difference in the call quality, but here is an iPhone 4S call quality review I found comparing to Android phones:

http://gizmodo.com/5849979/iphone-4s-test-notes-call-quality


How dare you use facts to dispute the wild-ass rantings of an internet muppet... For shame sir, for shame!!

 

(Nice little find BTW).

post #14 of 52
Quote:
Originally Posted by OriginalG View Post

 

Also how many are switching away from iOS to Android?

 

0% of iPhone buyers are switching away from iOS to Android... obviously.

post #15 of 52
Quote:
Originally Posted by OllieWallieWhiskers View Post

 

0% of iPhone buyers are switching away from iOS to Android... obviously.

The last figures I saw stated an 89% retention rate, so 11% of iPhone owners are stepping away. A very impressive figure for retention tho.

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post #16 of 52
Quote:
Originally Posted by OllieWallieWhiskers View Post

 

0% of iPhone buyers are switching away from iOS to Android... obviously.

If I hadn't had the displeasure of previously using an Android phone for a full 2 year contract (OG Droid), I would be tempted to try one out- leaving my iPhone behind. Android phones have wow-factor- huge screens, 4G, fast processors, lots of RAM. This is why they sell so well, people look at these specs and see them as better than the iPhone. Of course, we here understand that specs mean nothing between platforms and the overall user experience is what you need to buy into. I still have to play tech support for my girlfriend's Incredible II for another 9 months.. will never be switching back to Android if they keep up their awfulness.

post #17 of 52
Quote:
Originally Posted by Gatorguy View Post

The last figures I saw stated an 89% retention rate, so 11% of iPhone owners are stepping away. A very impressive figure for retention tho.

It is tough to NOT want to try out Android if you've never used it before. It is GREAT in theory- very open, nice specs on flagship phones.. unfortunately, in practice, it is a complete mess most of the time. My guess is that these 11% are in the boat of "I'm bored with the iPhone and Android looks so cool- I can customize it (ie make it as god-awful ugly) as I want and can pirate apps so much more easily!" To take off my fanboy hat for a moment- there are a lot of good reasons to use Android if you have specific needs for tight google integration or specific apps that can't be run on an iPhone. Other than that, I would bet 95% of people would find the iPhone a much better experience.

post #18 of 52

Actually no it is NOT a small sample, but if you knew how stats worked, you'd understand that.
 

post #19 of 52
Quote:
Originally Posted by Uninterested_Viewer View Post

If I hadn't had the displeasure of previously using an Android phone for a full 2 year contract (OG Droid), I would be tempted to try one out- leaving my iPhone behind. Android phones have wow-factor- huge screens, 4G, fast processors, lots of RAM. This is why they sell so well, people look at these specs and see them as better than the iPhone. Of course, we here understand that specs mean nothing between platforms and the overall user experience is what you need to buy into. I still have to play tech support for my girlfriend's Incredible II for another 9 months.. will never be switching back to Android if they keep up their awfulness.

Anything prior to Android 2.2 should have never been on the market. I would consider the original Droid users nothing more than Android beta testers since the operating system was half-baked at the time.

post #20 of 52

Not to mention the high-end Android phones selling for a penny on Amazon a few months after release.  This has much to do with Android adoption also, besides the wow factor.
 

post #21 of 52
Quote:
Originally Posted by thataveragejoe View Post

 

 

I know how stats work, but 521 people is a terribly small sample.

If you know how 'stats work' then, no, it's not.

 

(Tea Time Jenson beat me to it, but I'll leave my post as is; it's worth noting at least twice).

post #22 of 52

I upgraded early to the 4s as a hedge against something way too sideways in the next one (they go for the PearPhone and I'm going to have serious reservations for instance), every company being capable of a shark moment and I really like the look of the 4 style casing so getting back at the edge of the internals seemed prudent. Great phone, no-complaints service (AT&T both at home and in NYC and DC for weekends) terrific companion to my laptop and recently my pad.

post #23 of 52

Let me first say that I'm a long-time Apple fan and I've used an iPhone since early 2008. Also, I've worked with Android phones, and I've never been impressed by any of them. So if I'm biased in any way, I'm pro iPhone.

 

That being said, this survey seems to be custom built to show a result in a disingenuous way. Of the participants, 38% of them are switching from an Android or Blackberry phone, to an iPhone. Sure, I'll buy that. However, the missing bit of data is what portion of that 38% is switching from Android and what portion is switching from Blackberry. It could be 25% Blackberry and only 13% Android. With RIM obviously being a ship that is taking on water and with no bilge pump in sight, I'd definitely bet on Blackberry being the lion's share of the would-be switchers. The point I'm trying to make is that we just don't know because that information wasn't given, and it seems to me that the omission was intentional. Many people will glance at the title and just see the following:

 

 73% of iPhone buyers choose 4S, 38% switch from Android...

 

No, the article's content doesn't slant that way, but even in this discussion thread people are largely treating this as a purely iOS vs. Android debate, which kinda proves my point.

post #24 of 52
Quote:
Originally Posted by anantksundaram View Post

If you know how 'stats work' then, no, it's not.

 

(Tea Time Jenson beat me to it, but I'll leave my post as is; it's worth noting at least twice).

 

Considering it's a big part of my day job, you'd be fired on the same day for thinking so around here and building a report from it.  But you're entitled to your own opinion. Keep in mind Neilson uses no less than 70,000 for the same study. 

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post #25 of 52
Quote:
Originally Posted by thataveragejoe View Post
Keep in mind Neilson uses no less than 70,000 for the same study. 

 

Yeah, and look how well that turns out…

post #26 of 52
Quote:
Originally Posted by myapplelove View Post

The iphone is not a good phone, but it's the best convergence computer/phone device. The 4 couldn't even place calls if held a certain way. Signal and reception is at best average, sar is among the highest, voice quality is amongst the worst. Apple had to go to ios 5 to allow the user to delete individual calls.

 

I'll make a prediction, if they do release the 16:9 tall ugly model it will be the biggest flop in the iphone's history.

 

How sad must your life be to troll on a Apple website?  

post #27 of 52

In other words, 62% of Android/Blackberry users don't switch to iPhone.

post #28 of 52
Quote:
Originally Posted by OriginalG View Post

 



Agreed.

 

Also how many are switching away from iOS to Android?

Well how many do you think? This is the sort of question that at this point doesn't need to be asked.

 

Apple has the highest retention rates in the industry. 

post #29 of 52
Quote:
Originally Posted by ChiA View Post

Congratulations on your new purchase but for the benefit of the community please expand on just how email,  BBM and phone capabilities are better on the Blackberry?


Email on the Blackberry is pushed from Blackberry servers when it arrives instead of when my phone checks for mail every 15 minutes. My wife gets emails faster on her Blackberry than I get the same emails on my iPhone. Setting up email on the Blackberry is as simple as typing in the email address and password. Blackberry does the rest. My company tech support finally got email set up on my iPhone but I can only receive not send. BBM only works between Blackberrys but it is instant and even tells me when someone is typing. I can set up a group and send the same message to everyone at the same time. Call quality on the Blackberry is exceptional. Many times I thought the person on the other end had hung up because it was so quiet. The iPhone voice quality is poor. I also miss the keyboard. I have to text with one finger on the iPhone, but used two thumbs on the Blackberry easily.

 

It's easy to see why the iPhone is putting the Blackberry out of business. Apps and internet on the iPhone are comparable to my iMac especially on wifi. Blackberry's browser nearly is worthless. I guess the perfect solution is a 4g iPad and a Blackberry.

post #30 of 52
Quote:
Originally Posted by Oldandintheway View Post


Email on the Blackberry is pushed from Blackberry servers when it arrives instead of when my phone checks for mail every 15 minutes. My wife gets emails faster on her Blackberry than I get the same emails on my iPhone. Setting up email on the Blackberry is as simple as typing in the email address and password. Blackberry does the rest. My company tech support finally got email set up on my iPhone but I can only receive not send. BBM only works between Blackberrys but it is instant and even tells me when someone is typing. I can set up a group and send the same message to everyone at the same time. Call quality on the Blackberry is exceptional. Many times I thought the person on the other end had hung up because it was so quiet. The iPhone voice quality is poor. I also miss the keyboard. I have to text with one finger on the iPhone, but used two thumbs on the Blackberry easily.

 

It's easy to see why the iPhone is putting the Blackberry out of business. Apps and internet on the iPhone are comparable to my iMac especially on wifi. Blackberry's browser nearly is worthless. I guess the perfect solution is a 4g iPad and a Blackberry.

 

IPhone has Push e-mail services. 

 

You don't need BBM when you have WhatsApp.

 

Blackberries are by now quite antiquated. Most of the advantages RIM *had* with their devices have been nullified. Even the "text and e-mail machine" aspects. There's simply no reason whatsoever to own anything made by RIM at this point unless it's forced on you or you happen to have a special affinity for them (fair enough.)


Edited by Quadra 610 - 6/7/12 at 10:33am
post #31 of 52
Quote:
Originally Posted by Oldandintheway View Post

I just switched from Blackberry to the iPhone 4s. The apps and connectivity are great but the email, BBM, and phone capabilities of the Blackberry were far better. If Blackberry stays in business, I'll probably switch back when my contract ends.

Switch back to what?

I Don't think they keep up the hardware buisness that long. ;-)
Edited by Rabbit_Coach - 6/7/12 at 10:32am
post #32 of 52
Quote:
Originally Posted by AppleInsider View Post

A new survey of American iPhone buyers has revealed that 73 percent choose the high-end iPhone 4S, while 38 percent of those buying Apple's smartphone reported switching from Android or BlackBerry.
The latest data from Consumer Intelligence Research Partners found that the number of customers switching from Android and BlackBerry to iPhone has increased from 29 percent in the previous survey conducted in February...

 

It's interesting that there's no breakdown of iOS converts from Android vs Blackberry. Considering that the Android user base is growing, while Blackberry is shrinking, the ratio is likely to be heavily skewed towards Blackberry (that is, unless a large proportion of former BB users switch to Android and compensate for an equally large number of Android users switching to iOS).

 

Lumping together BB and Android defectors reminds me of how Apple together with Samsung is expected to rule the future  smartphone market (as a sidekick).

post #33 of 52
Quote:
Originally Posted by muppetry View Post

Quote:
Originally Posted by Oldandintheway View Post

I just switched from Blackberry to the iPhone 4s. The apps and connectivity are great but the email, BBM, and phone capabilities of the Blackberry were far better. If Blackberry stays in business, I'll probably switch back when my contract ends.

It's curious just how divergent our experiences can be. I have had both iPhone and BB for several years now, and I can't find any aspect in which the BB wins - in my opinion it is inferior in every respect, including all those that you mention. I can't wait to get rid of it.

I long for my Blackberry when it comes to calendaring. Apple really screwed things up. Why things aren't synchronized between my Mac, iPad, and iPhone I cannot understand; they are all using the same gmail calendar...
post #34 of 52
Quote:
Originally Posted by aaarrrgggh View Post


I long for my Blackberry when it comes to calendaring. Apple really screwed things up. Why things aren't synchronized between my Mac, iPad, and iPhone I cannot understand; they are all using the same gmail calendar...

 

It works just fine for me. You might want to check which calendar you are displaying.

post #35 of 52
Quote:
Originally Posted by Oldandintheway View Post


Email on the Blackberry is pushed from Blackberry servers when it arrives instead of when my phone checks for mail every 15 minutes. My wife gets emails faster on her Blackberry than I get the same emails on my iPhone. Setting up email on the Blackberry is as simple as typing in the email address and password. Blackberry does the rest. My company tech support finally got email set up on my iPhone but I can only receive not send. BBM only works between Blackberrys but it is instant and even tells me when someone is typing. I can set up a group and send the same message to everyone at the same time. Call quality on the Blackberry is exceptional. Many times I thought the person on the other end had hung up because it was so quiet. The iPhone voice quality is poor. I also miss the keyboard. I have to text with one finger on the iPhone, but used two thumbs on the Blackberry easily.

 

It's easy to see why the iPhone is putting the Blackberry out of business. Apps and internet on the iPhone are comparable to my iMac especially on wifi. Blackberry's browser nearly is worthless. I guess the perfect solution is a 4g iPad and a Blackberry.


You made a wrong observation.  The Android smartphones are putting the Blackberry out of business.  Look at the history of market share.  The iOS market increase steadily but not dramatically.  It is the Android smartphones that are taking market share from Blackberry and Nokia. 

post #36 of 52
Quote:
Originally Posted by tzeshan View Post
You made a wrong observation.  The Android smartphones are putting the Blackberry out of business.  Look at the history of market share.  The iOS market increase steadily but not dramatically.  It is the Android smartphones that are taking market share from Blackberry and Nokia. 

 

Not in businesses. Businesses either hate or are terrified of Android.

post #37 of 52

I just realized, that  apple has taken device convergence to another level with the purported new iphone. Remote controls are now converging to phones. Brilliant. 

 

Quote:
Originally Posted by Daekwan View Post

 

How sad must your life be to troll on a Apple website?  

You 've deified a computer (well...) company and feel compelled to attack strangers for calling it like it is and conflicting with your psychotic view of events about it. There are quite a few things more miserable than this, but not too many. There's always a local walmart around the corner with an iphone to soothe your pain. 

post #38 of 52

These stats are good, and necessary as the market saturates. If Apples retention rate is higher than the competition, it will grow market share. Simple as.

 

The 38% of new users does not mean that Android lost a similar amount, as its installed base may well be higher, and the percentage is split between blackberry and Android, possibly a lot is BB which is in free fall, but it is an impressive number, considering.

 

Less impressive is the 3GS figure, I hope Apple keeps the 3GS form factor for developing markets, using an updated chip, maybe, to run different OSes.

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post #39 of 52
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Originally Posted by lkrupp View Post


And you expect your biased opinion to be taken as fact when the vast majority of users, reviewers, and analysts disagree completely? Do you think that by repeating lies you will somehow convince people they are true? My what a high opinion you have of yourself.

Show me who's saying that strictly on a phone quality basis, that is mainly signal quality and strength as well as voice quality the iphone is the best in the market? It takes a few seconds to put a nokia next to an iphone and hear the difference in the voice quality. Nokia has patents there that apple simply does not. Oh, and don't quote me any ANALyst from those who claim apple redesigned the antenna in the 4s because the 4 had no problem to begin with. 

 

I 've made a prediction that if the iphone is going to be the one we see in the pictures apple isn't going to be growing in the phone market with the rate a lot of anal-ysts are predicting. 

post #40 of 52

I cant talk for the US but my iPhone is an adequate phone, but not brilliant. it lose signal where my cheap non-smartphone - I keep for emergencies - doesn't. Doesn't matter, as I use it for a lot more than that.

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