or Connect
AppleInsider › Forums › Mobile › iPhone › 21% of iOS users say they wouldn't leave Apple at any price
New Posts  All Forums:Forum Nav:

21% of iOS users say they wouldn't leave Apple at any price - Page 4

post #121 of 149
Quote:
Originally Posted by fredaroony View Post

Actually I see this as a double edged sword. On one hand you get the service you need but on the other you have to make an appointment to get your devices even swapped out and if they are busy this can be days. I would prefer just to be able to walk in and get serviced.

The last time I booked at appointment was to get a iPad swapped out and they kept me waiting 45 mins past my appointment time. I saw so many of them having casual conversations with people and having no good place to stand in the shop it was getting quite annoying. When my time finally came it only took 5 mins...

I understand your frustration with time.

But hey, I have had Samsung, Nokia, Sony and all sorts of other companies that don't have a place or a person to represent them, help with tech support (unless it over the phone which was a nightmare) or any of the awesome stuff possible wih apple.

If you wanted to use warranty or get help it was always a phone call, confusing, and ship it off to see if its covered, and wait and wait and see..

I'd much rather set an appointment with apple and wait there than have send off in the mail, or go to best buy or whatever other round about way.
post #122 of 149

Add me in to those statistics.

 

 


Tim Cook using Galaxy Tabs as frisbees

 

Reply

 

 


Tim Cook using Galaxy Tabs as frisbees

 

Reply
post #123 of 149
Quote:
Originally Posted by StephanJobs View Post



I'd much rather set an appointment with apple and wait there than have send off in the mail, or go to best buy or whatever other round about way.

I agree if you have to get something repaired but when it's just a replacement I'd rather just walk in off the street like any other shop.

post #124 of 149
Quote:
Originally Posted by fredaroony View Post

Blah blah blah....that's a LOT of words with no facts or evidence of any kind, basically just your opinion.

 

What I posted is common knowledge. It's not anecdotal. 

post #125 of 149
Quote:
Originally Posted by Quadra 610 View Post

 

What I posted is common knowledge. It's not anecdotal. 

Rubbish, that's just your opinion, not common knowledge or facts of any kind. Some may agree with you and some may not but don't pass this on as the truth.

 

Sounds like a bunch of marketing crap really, how to use a lot of words without any meaning.

post #126 of 149

"Originally Posted by paxman View Post


It will take a lot for me to switch from Apple. I am invested, I know the platform in and out, the quality is top notch and I like the company and the way it does business. Why switch? If Apple goes downhill I will cut it a lot of latitude before I act. If a Samsung device is marginally better, so what? If the new Win Phone is great, so what? I love my technology but I have better things to do than switch - its a big deal and huge time waster unless you have no other stuff to do. Sticking to an inferior product may be cheating yourself but it depends on the level of inferiority. By the time I upgraded to my ip4 my ip3 was decidedly an inferior product, but I lived with it for quite a while. I have never tried an Android or Windows phone and I have no real desire to. In order to figure it out I'd have to spend hours at it and those hours are highly precious to me. I am sure there are aspects of other platforms that are marginally better than IOS or OSX, but hardly worth making a wholesale shift for. If I had to use only Picasa instead of iPhoto I am sure I would be just as happy as I am now, but its not worth the bother while iPhoto is still a great product. I ran an XP machine for a few years way back and it truly left a sour taste in my mouth. Oh, and it cost me so many lost hours I am not sure if I am over it yet. "

Quote:

Originally Posted by JerrySwitched26 View Post

These are the reasons why Mac sales are so low.  There is little reason for people to bother with it.

What is you talking about, my friend? I am one of the reasons Mac sales are so high. I will keep buying Apple goods until I become very dissatisfied. The fact that Apple products are generally so good is the very reason people will keep buying them.

Quote:
Originally Posted by fredaroony View Post

If you have never tried anything else then how do you know how long or how hard it would be to change?

Oh, I have tried plenty. And I still do. But I am discriminating in my use of my time. I stay well informed and the day I become dissatisfied in a profound way, I will know where to go. You delude yourself that the best approach is to skip, jump and turn at each new feature that comes out. Its best for you, perhaps but not for most people. You obviously delight in proving that other people are wrong, but your insistence and repetitiveness is tedious. If I am happy in my Audi I really don't need a Mercedes driver telling me why I need to change to what he is driving. Discussing the merits of each car, on the other hand, can be informative and fun.

post #127 of 149

Originally Posted by SolipsismX View Post


That's a lot of apps. I think I've discussed with Gatorguy in the past about how I don't buy too many new apps simply because I have too many as it is and they seem to get unused if they aren't on the first home screen.
This is one the reasons I find the new Podcast app so irksome. I guess I can just put my iPod and Podcast app into a folder but that's just another step to get to either. That's simply not ideal.
I wonder if smart folders would work on the home screen. Just like with iTunes/iPod apps having smart playlists that can show you songs that are new, most played, etc. it would be nice to have a folder that listed apps that are less than 7 days old, haven't been used in over 30 days (so you can then decide to remove them permanently), or any number of preferences one can think of.

A smart folder would be awesome. Or a smart screen. Basically I organize my apps on the two first screen. And many of those I rarely use. Folder are OK but they are hard to see and takes longer to navigate than screens. I'd like a live / smart multi page lock screen (or a better notification screen) , a smart screen and I'd be fine. Searching for the spirit level app that I use once every other year is OK. I probably use 15 or so apps 95% of the time.

post #128 of 149
Quote:
Originally Posted by paxman View Post

 

Oh, I have tried plenty. And I still do. But I am discriminating in my use of my time. I stay well informed and the day I become dissatisfied in a profound way, I will know where to go. You delude yourself that the best approach is to skip, jump and turn at each new feature that comes out. Its best for you, perhaps but not for most people. You obviously delight in proving that other people are wrong, but your insistence and repetitiveness is tedious. If I am happy in my Audi I really don't need a Mercedes driver telling me why I need to change to what he is driving. Discussing the merits of each car, on the other hand, can be informative and fun.

Interesting when you wrote " I have never tried an Android or Windows phone and I have no real desire to." It's not about proving people wrong, it's about getting them to backup their claims.

 

So which one of your statements is actually true, "Oh, I have tried plenty. And I still do." or " I have never tried an Android or Windows phone and I have no real desire to."?

post #129 of 149
Quote:
Originally Posted by fredaroony View Post

Rubbish, that's just your opinion, not common knowledge or facts of any kind. Some may agree with you and some may not but don't pass this on as the truth.

 

Sounds like a bunch of marketing crap really, how to use a lot of words without any meaning.

You can do the research yourself. All the consumer satisfaction reports you'll find for the last few years are quite clear in their message, whether they're from the American Consumer Satisfaction Index, J.D. Power, you name it, for Macs, iPads, iPhones, nearly everything Apple puts their logo on. All of these add up to communicate a very clear message about the quality of Apple's ecosystem. Apple has always been known for their skill at integrating hardware and software in order to provide a simple, elegant turn-key experience. And since Steve Jobs' return at least, this has played quite well with consumers. Even in a recession Apple breaks records, while everyone else struggles. 

 

As for the industry's desperate attempts to copy Apple, or otherwise mimic their business model and designs, all you need to do is look at the state of the industry before and after June 2007, before and after January 2010 (and I'm not even including the whole App Store model here), and look at what this year's CES was all about. Apple's influence is clear, and it's also clear whom the industry is and has been using as their collective R&D dept. And it aint HP. You'll find that Apple is a huge presence at functions they don't even attend, like the Mobile World Congress. Apple is usually regarded as the 800-pound gorilla in the room, and for good reason. 

 

As for every other product out there being compared (almost immediately, even before the unveiling) to Apple's similar product or product already in that category, all you need to do is just keep your eyes and ears open. It happened just recently with the Surface announcement. It happens like clockwork. And it speaks volumes. The entire industry looks up to Apple for "the next big thing." What to do and in what direction to go. This has been especially apparent since June 2007. 

post #130 of 149
Quote:
Originally Posted by fredaroony View Post

Interesting when you wrote " I have never tried an Android or Windows phone and I have no real desire to." It's not about proving people wrong, it's about getting them to backup their claims.


So which one of your statements is actually true, "
Oh, I have tried plenty. And I still do."
 or 
" I have never tried an Android or Windows phone and I have no real desire to."?
Why is that interesting?

And both are true. I have tried many different platforms, upgraded and moved machines and phones many times and I have not tried Android and Windows phones.

But are you saying that Android is so much better that I ought to give it a go? If so Please elaborate. Before I undertake the task explain how it is significantly better and why this is a good time to switch. I am not against it per se but you have to present a compelling argument.

I am listening.
post #131 of 149
Quote:
Originally Posted by Banyan Bruce View Post

Most of us buy into Apple on quality, ease of use and percieved value for money. That rational applies throughout.

 

If Apple doesn't offer good value then it's a no sale. (eg New Macbook Pro). 

 

Apple live and thrive on the grounds of its customer's perception of Value. Once that is dented or lost, Apple will slip from grace just like any other company and rightly so too.
 

Seems like folks confuse "can't afford" with "doesn't offer good value".

post #132 of 149
Quote:
Originally Posted by fredaroony View Post

Any person who shows loyalty to company is lame is more like it. That's of course unless you work there, do you work for Apple/

 

Chill.

 

It's loyalty to a BRAND, based on past expectations being met to such a degree that the consumer has faith in that BRAND meeting future expectations. 

 

There's nothing "lame" about consumer confidence in a brand. 

post #133 of 149
Quote:
Originally Posted by screamingfist View Post

the apple bozos here are of the same mentality that supported National Socialism. they don't have a clue.

 

We're discussing products here, and a typical consumer phenomenon: brand loyalty. There's nothing wrong with that. Apple keeps meeting your expectations, you keep buying Apple products. There's also nothing wrong with a company inspiring enthusiasm in tech products. A lot of folks feel the same way about cars, or sports teams. Now, it's also about computing devices. But no one is being hurt, tortured, or oppressed. No one is going to kill for Apple. 

 

This isn't about political systems, human rights, and oppression. Likening this phenomenon to Nazism is ridiculous.    lol.gif

 

"Arguments" about Apple or Android or Microsoft don't go beyond the forums and spill into our everyday lives where we *actually* hate or look down on another person for owning different tech. 


Edited by Quadra 610 - 7/1/12 at 7:58am
post #134 of 149
Quote:
Originally Posted by fredaroony View Post

Why do you actually hate a company? I just don't get why some people hate something that's really never caused them any harm.

fredarrony did you not read the post? Vista was a rip-off that affected tens of millions of people. Microsoft sold that to us as the new much better OS for our computers. It was a lie. They knew it was crap yet they sold it to us anyway. How could they not know it was crap?

That was a 100% deliberate misrepresentation about a product. They even had to create the Mojave campaign to try to squelch the criticism of Vista. http://www.youtube.com/watch?v=bsStHxtVr_w It would be interesting to find all of these people in the Mojave experiment and ask their opinion of it today.

So to make this clear, I hate Microsoft for lying to me and the public. I hate Microsoft for stealing from me by selling something that was supposed to be an improvement and was actually worse than XP. I hate Microsoft for causing me to spend at least forty hours on the phone with tech support to get Vista working properly. Though I haven't purchased an XBox I hate Microsoft for doing the same thing to millions of gamers who had to return their products because of numerous failures.

Instead of creating good products, Microsoft has a pattern of knowingly putting out faulty products and hoping they can just contain the fallout. That proves a pattern of deception by them. It is their history. It is their corporate mindset. Such a company doesn't deserve my money or anybodies money. If the vast majority of the public could learn of alternatives they would be free of the crap that Microsoft puts out. When that happens in time, Microsoft will quickly die in the consumer marketplace.

 

At least Android was given out free. Sure Google wants more search business but at least they are putting out products that are competitive. Some don't work as well as others but some work great. If Apple doesn't come out with a 7" tablet this year I'll probably buy a Nexus 7.

post #135 of 149
Quote:
Originally Posted by Smallwheels View Post

That was a 100% deliberate misrepresentation about a product. They even had to create the Mojave campaign to try to squelch the criticism of Vista. http://www.youtube.com/watch?v=bsStHxtVr_w It would be interesting to find all of these people in the Mojave experiment and ask their opinion of it today.
 

 

I don't know for sure, but I have a feeling that whole series of commercials was all bunch of scripted garbage. Probably just like the whole "Laptop Hunters" deuce they dropped on consumers. Look how well that boosted PC laptop sales. 

Samsung Galaxy series: Faster on a benchmark, not in your hand.

Reply

Samsung Galaxy series: Faster on a benchmark, not in your hand.

Reply
post #136 of 149
Quote:
Originally Posted by ghostface147 View Post

Everybody has a price. Someone puts 100k in my face, adios Apple.

 

Not me. Of course that I am a video editor and most of my clients work with Final Cut in studio and that my stuff has to work with their stuff is a factor. That I can put Windows on my machine and work with both worlds when I need to and it's all legit is another factor. 

 

That said, 1000 folks particularly when you are talking about iOS is not enough folks to be close to statistically sound. 

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

Reply

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

Reply
post #137 of 149
Quote:
Originally Posted by kingsmuse View Post

Apples Ecosystem is far more immense regarding apps and media content.

 

And yet there is still tons of room for improvement in Apple's system. Things like getting all their video up to 720 and 1080p, getting Extras etc to work on the Apple TV if not also the iPad also. More reasonable pricing especially the lack of features in most stuff. Getting places like HBO to stop making folks wait for the DVD release to download their stuff. Oh and getting everything global. Heck it might even slow down some of the torrenting. 

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

Reply

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

Reply
post #138 of 149
Quote:
Originally Posted by charlituna View Post

 

And yet there is still tons of room for improvement in Apple's system. Things like getting all their video up to 720 and 1080p, getting Extras etc to work on the Apple TV if not also the iPad also. More reasonable pricing especially the lack of features in most stuff. Getting places like HBO to stop making folks wait for the DVD release to download their stuff. Oh and getting everything global. Heck it might even slow down some of the torrenting. 

 

You're talking about things Apple doesn't control.  Complain to the content owners.

post #139 of 149

In any event, THIS has to be worrying:

 

-----------------------------------------------------

 

 


Nokia: We have a backup if Windows Phone doesn't work out

 

http://www.neowin.net/news/nokia-we-have-a-backup-if-windows-phone-doesnt-work-out

 

 

Is Nokia planning ahead in case its upcoming Windows Phone 8 plans don't work out? That appears to be what the company's new chairman Risto Siilasmaa said earlier this week. The YLE.fi website reports that Siilasmaa made an appearance on a Finland-based TV talk show and said that the company in fact has a "contingency plan" in case their Windows Phone 8 products don't sell as anticipated.
 
While Siilasmaa, who became the company's chairman in May, added that he was sure that Windows Phone 8 would be a success for Nokia, one has to wonder why he would mention any sort of backup plan in public. Whatever that plan might be, it does not sound like it will involve Symbian, which is Nokia's in-house operating system and was its major OS until the Windows Phone deal was announced. Siilasmaa said, "Symbian’s market share has come down close to zero."
 
The story also points out what we have reported before: That Nokia's stock price has plummeted down to new lows. In June the company announced plans to cut 10,000 more workers as well as a shake up in its executive ranks. One of the changes put Chris Weber, formerly the head of Nokia's US operations, as its new executive vice president of sales and marketing.

 

----------------------------------------------------------

 

Looks like they really believe in their product.   /s

 

Then again, nearly two years on the market with little to no traction, while the company is circling the drain, will do that to ya. 

post #140 of 149
Quote:
Originally Posted by Quadra 610 View Post

In any event, THIS has to be worrying:

[...]

Looks like they really believe in their product.   /s

Then again, nearly two years on the market with little to no traction, while the company is circling the drain, will do that to ya. 

I don't get these companies. You need to believe in your product if you want consumers to believe in them. Apple never stated it was switching to Intel until it had to so developers could ready their apps, yet they had Rosetta ready for those PPC apps that weren't going to be ready (some of them never) and they had the Intel Macs on sale long before they said they would.

It's great that Nokia is planning for the worst by creating their own modern, mobile OS (and other OEMs tied to Windows desktop OS should have been doing this for decades now) but you don't go telling the world.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

Reply

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

Reply
post #141 of 149
Quote:
Originally Posted by charlituna View Post

 

And yet there is still tons of room for improvement in Apple's system. ... More reasonable pricing especially the lack of features in most stuff. 

 

 

 

 

Good luck with that.  The story says that many Apple buyers give little or no consideration to cost.  Knowing that, there is little incentive for Apple to align prices with value.  Indeed, the poll is a graven invitation to Apple to raise prices, because higher prices would have much less impact on sales volume than would be the case with many other companies.

post #142 of 149
Quote:
Originally Posted by JerrySwitched26 View Post


Good luck with that.  The story says that many Apple buyers give little or no consideration to cost.  Knowing that, there is little incentive for Apple to align prices with value.  Indeed, the poll is a graven invitation to Apple to raise prices, because higher prices would have much less impact on sales volume than would be the case with many other companies.
A stupid statement. You always have to work within given parameters - in this case OSX, or IOS. The story says that those customers feel that Apple's prices are aligned excellent value. In fact, few other companies an compare in this regard.
post #143 of 149
I was quite loyal to Apple until I tried a Galaxy 2. I wanted to see what was on the other side of the fence.
Now that I've switched from Apple, it's extremely pleasant. The phone is just so much easier to use and much more customizable than the iPhone. If you bash Samsung w/o trying it you are a tool who thinks an shiny logo and higher price = better.
post #144 of 149
Quote:
Originally Posted by fredaroony View Post

Quote:
Originally Posted by freediverx View Post

Also, on principle, I have no desire to purchase a product from a company that cares more about their relationship with mobile carriers than with their customers...
Not sure what you mean by your last sentence though. Companies really only care about one thing from my point of view.

Yes, all companies exist to make profit. The difference is in the philosophy those companies hold on how BEST to make that profit. Apple believes the best way to make profit is to provide superior products and superior service to the customer, maximizing loyalty (as is evidenced by the point of this thread) by making the customer happy.

Whereas other companies try to profit not by maximizing loyalty, but by minimizing cost, often producing inferior products or offering inferior services as a result.

Both methods seek to maximize profits. But which method is better for the consumer? Which method makes MY life better?
post #145 of 149
Quote:
Originally Posted by Scott Palmer View Post

> "Android is barely ahead"

 

LOL.  You better check your facts.  In the smartphone world, Android is approaching a 3:1 ratio.  In the tablet world, yeah, iPad is clearly the victor.
 

Then there's this:

 

http://www.appleinsider.com/articles/12/07/02/apples_ios_takes_65_mobile_browser_share_in_june_android_at_20.html

post #146 of 149
Quote:
Originally Posted by LizSandford View Post

Now that I've switched from Apple, it's extremely pleasant. The phone is just so much easier to use and much more customizable than the iPhone. If you bash Samsung w/o trying it you are a tool who thinks an shiny logo and higher price = better.

Mmm… no, that's not the case.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #147 of 149
Quote:
Originally Posted by LizSandford View Post

I was quite loyal to Apple until I tried a Galaxy 2. I wanted to see what was on the other side of the fence.
Now that I've switched from Apple, it's extremely pleasant. The phone is just so much easier to use and much more customizable than the iPhone. If you bash Samsung w/o trying it you are a tool who thinks an shiny logo and higher price = better.

I've tried Samsung. If there was no iPhone and they came up with all this ingenuity by themselves ( won't go into that) then it'd most likely be my choice.

But, overall compared to apple, I don't like the cheap feel and look of their phones, and the fragmented OS of android doesn't leave me feeling very secure with my purchase and support over the life of the product.

I had a roommate that hated apple just because he is a sort of a hacker/pirate of software and such.

Just recently he even threw in the towel on android for such reasons.

Hes now using his old Samsung instinct until the new iphone releases becuse his EVO got effed over software and hardware BS.

he's says using his instinct is absolute torture but he'd rather deal with it than go to android again.

He hates Apple but is slowly coming around because of the headaches Android has caused Him.

Never underestimate the power of quality, security, reliability, and simplicity.

To me these features are paramount over everything.
post #148 of 149
Btw the instinct mentioned wasn't meant to be a comparison for Samsung products, but more about the fact that my friend would rather use and old phone than buy into a new android Samsung phone.
post #149 of 149
Quote:
Originally Posted by StephanJobs View Post

I've tried Samsung. If there was no iPhone and they came up with all this ingenuity by themselves ( won't go into that) then it'd most likely be my choice.
But, overall compared to apple, I don't like the cheap feel and look of their phones, and the fragmented OS of android doesn't leave me feeling very secure with my purchase and support over the life of the product.
I had a roommate that hated apple just because he is a sort of a hacker/pirate of software and such.
Just recently he even threw in the towel on android for such reasons.
Hes now using his old Samsung instinct until the new iphone releases becuse his EVO got effed over software and hardware BS.
he's says using his instinct is absolute torture but he'd rather deal with it than go to android again.
He hates Apple but is slowly coming around because of the headaches Android has caused Him.
Never underestimate the power of quality, security, reliability, and simplicity.
To me these features are paramount over everything.

No offense but your former roommate isn't a "hacker."

Contrary to popular opinion, as Android proponents would have you believe, the iPhone is a hacker's dream.

Installing "Live Tiles" or "Widgets" is not hacking
Installing Custom Wallpapers is not hacking
Installing third party keyboards is not hacking
"Sideloading" app is not hacking
Installing a "custom ROM" is not hacking


"Jailbreaking" is not "hacking" either but "jailbreaking" allows users to do any of the above.


The available tools for most of the custom install tools are not much more difficult in many instances than using any other app.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: iPhone
AppleInsider › Forums › Mobile › iPhone › 21% of iOS users say they wouldn't leave Apple at any price