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Refurbished items return to Apple online store after 3-day drought

post #1 of 26
Thread Starter 
Apple restocked the certified refurbished section its online store on Friday after an as yet unexplained international outage of previously-owned computers left the virtual shelves bare for over three days.

The apparent refurbished stock outage was one of the longest in recent memory and affected both U.S. and international customers with numerous AppleInsider readers reporting that their respective stores were indeed empty.

When customers visited the "Refurbished Mac" section of Apple's website they were met with the message: "Sorry there are no products available, please check back later."

While it is unknown exactly what product lines were affected internationally most reports noted zero stock for used Macs, iPads, iPods as well as clearance items. A check with Apple's U.S. online store revealed that all refurbished product categories were without stock as of Thursday night.

Some have speculated that a system error is to blame for the three-day stock outage but Apple has yet to release any information regarding the matter.

Refurbished Store Empty
Screenshot of Apple's online store shows a restocked "Refurbished Mac" section. Source: Apple

The used offerings reappeared on Friday with discounts ranging from 10 percent to a deep 38 percent off retail pricing, though clearance items remain out of stock.
post #2 of 26

finally they fixed that site error when i chatted to one of the apple specialist under the ask now chat they said it was an site error 

post #3 of 26

Seems that at 4:22am EDT, the site is again down with no refurbished products being available.

post #4 of 26

Seems that at 5:22am EDT, the site is again down with no refurbished products being available.

post #5 of 26
Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 11:35 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!! 
post #6 of 26
This article is inaccurate. The store has only appeared with no stock to some users. Other people have been able to see and shop unaffected.
post #7 of 26

Even Apple makes mistakes.
 

post #8 of 26
Quote:
Originally Posted by marvfox View Post

Even Apple makes mistakes.

 

Apple is DOOMED!
post #9 of 26

It's still not working for me. 

post #10 of 26
Quote:
Originally Posted by RedGeminiPA View Post

It's still not working for me. 


Me either.

post #11 of 26
Quote:
Originally Posted by Conrail View Post


Me either.

Nor for me.
-JD
-- "If Apple wasn't so greedy, they would build G6's and give them away!"
Reply
-JD
-- "If Apple wasn't so greedy, they would build G6's and give them away!"
Reply
post #12 of 26
Quote:
Originally Posted by marvfox View Post

Even Apple makes mistakes.
 

What!? This proves it - there is no god.

post #13 of 26

Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 1:35 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!!

post #14 of 26

Wow, an "international" outage. That sounds serious. 

post #15 of 26

It is kind of sad that when ApplInsider finally publishes a story based upon original research, it gets misreported.

post #16 of 26

They were pulling off EPEAT stickers... and then puting them back on.

post #17 of 26
Seems to be working for me.
post #18 of 26
Quote:
Originally Posted by Douglas Bailey View Post

They were pulling off EPEAT stickers... and then puting them back on.

Thankfully, Macs aren't loaded with component stickers, like just about every PC on the market. 

post #19 of 26

It's finally working for me in the USA. 

post #20 of 26
Quote:
Originally Posted by G-Mo View Post

This article is inaccurate. The store has only appeared with no stock to some users. Other people have been able to see and shop unaffected.

 

G-Mo is correct.

 

The refurbished out-of-stock was a localized site error for some users, but not all.

 

I've had no issues in seeing refurbished items in the Apple Store.

 

MacRumors got this story correct. On Thursday.

post #21 of 26

Australia and New Zealand stores (presume the same inventory) went crazy for a few hours (odd prices and models) then no stock for a day, then came back on, then disappeared again, but seems back to normal now (high prices, low range of recent models).

 

I'd rung apple support to ask if the refurbished section was being removed from NZ store and they appeared to agree - don't think they knew anything themselves, and that was after 1, then again after 2 days...

post #22 of 26
Wow. I gotta say how is this news.
post #23 of 26

Still not working here, 1:45 pm GMT.
 

post #24 of 26
Apple doesn't sell refurbished computers on a small section of its website temporarily and that's an "international outage" now?
post #25 of 26

What has GOD have to do with Apple?
 

post #26 of 26

It's up and running again at 10:00 pm GMT.
 

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