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Apple confirms select iCloud users unable to access old emails

post #1 of 12
Thread Starter 
In a system status update on the iCloud Support web page, Apple confirmed that some users may be affected by a temporary error where older emails are inaccessible.

The message, posted under "iCloud: Mail & Notes" shortly after noon PST on Tuesday, notes select iCloud users may not be able to access older email messages at this time, though sending and receiving new messages should be unaffected.

Users reporting problems with Apple's cloud service have complained that messages received prior to July 30 become unavailable and disappeared from their devices after syncing with iCloud. It is not yet known whether the messages have been deleted or are merely not being pushed to users' devices.

iCloud email
Source: Apple


Apple has promised the issue would be resolved "ASAP" but gave no indication of what exactly caused the error.
post #2 of 12

Those were "legacy" e-mails. 

 

Not needed. 

 

;)

post #3 of 12

Glad I still use POP3.  Everybody else still sold on "the cloud"?

post #4 of 12

iCloud = Mobile Me 2

post #5 of 12
Hmm, just updated my MacMini to 10.8, wanting to see the new mail app, amongst others. Never configured mail before on that Mac so everything was new. And all mail from .Mac, nee, me.com, nee iCloud got synced. Old mail as well, no problems at my end.
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post #6 of 12
Quote:
Originally Posted by markbyrn View Post

iCloud = Mobile Me 2

 

Uh, no. 

post #7 of 12
Quote:
Originally Posted by audioinside View Post

Glad I still use POP3.  Everybody else still sold on "the cloud"?

 

Your comment is crazy (as is the idea of using POP3). 

post #8 of 12
Quote:
Originally Posted by audioinside View Post

Glad I still use POP3.  Everybody else still sold on "the cloud"?

 

Yeah, actually most people are sold on the cloud. I've been using cloud based email for the past 10+ years, on multiple providers, and havent lost a single message. But yeah, good luck with the whole POP3 thing, very quaint. For most of us that like to check and send email from multiple devices, and have everything synced, that doesn't quite work out. 

post #9 of 12
Quote:
Originally Posted by Slurpy View Post

 

Yeah, actually most people are sold on the cloud. I've been using cloud based email for the past 10+ years, on multiple providers, and havent lost a single message. But yeah, good luck with the whole POP3 thing, very quaint. For most of us that like to check and send email from multiple devices, and have everything synced, that doesn't quite work out. 

Cloud computing has started appearing deffinetly less than 10+ years ago.

What is 'cloud based email'? Do you mean you were using external provider with the email client on their server accessable through web? (Online/web mail). That has nothing to do with a cloud.

post #10 of 12

Please. POP3?
 

If I was still using that then I could accept a week of email outage each year on IMAP. As I would spend about that much time trying to work around the problems POP3 causes.

post #11 of 12
Quote:
Originally Posted by Sedicivalvole View Post

 As I would spend about that much time trying to work around the problems POP3 causes.

Besides multi-client sync, what problems would you be trying to work around?

post #12 of 12

I called Tech Support about this problem and they treated me like I was an idiot. harumph.

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