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AI Mobile Site problems…

post #1 of 34
Thread Starter 

I started having a problem yesterday accessing AI on my iPod Touch. I can see the list of News stories as usual but when I tap one to open it, it goes to a blank page.

I can open them if I go to the full site but not on iphone.appleinsider.com.

post #2 of 34
Having this issue as well. Thought it was just me. Clicking an article link directs it to a blank page with a title called "Untitled".
post #3 of 34

I have the same problem.  I hope this gets fixed ASAP because I read AI everyday.

post #4 of 34

iphone does not display appleinsider articles

starting Friday eve 8/24 (as the verdict was announced), my iphone (64gig 4s) started displaying blank pages instead of articles when i would select one from the main appleinsider.com website on my ios safari app.

 

appleinsider.com works fine on my macbook air, and my ipad3.  any ideas what has gone wrong?  i switched to private browsing mode, and cleared the cache and the cookies (didnt want to lose all the cookies on the non-private side) and still the same thing.

 

Dan <><

post #5 of 34

same thing is happening here.  I am using iPhone 4.  I have tried multiple readers/browsers and none of they are displaying appleinsider articles via their iphone.appleinsider.com 

post #6 of 34
Ditto -- add me to the list of folks who can't load a linked page fr the mobile/iPhone site as of last night.

sd
post #7 of 34
Yepse here. All article content is not displayed.
post #8 of 34
Same here on iPhone 4 iOS 5.1.1.
Also clicking on the view full site button just reloaded the mobile site.
This is a real annoyance and is losing AI money.
post #9 of 34
Wow, only 4 replies since this error occurred over the weekend? I'd assume many uses the mobile site. Looks like I have to avoid AI and settle with MR and 9to5mac for the time being. Please fix this ASAP!
post #10 of 34

Same issues - can't believe this is not being noticed more widely - am I in such a minority of folk who check this site on my iPhone at least once each day?

-Jeff

post #11 of 34

Having same issue on iPhone4S. Closed out Safari and reopened and still didnt work.

 

Bill

post #12 of 34
Originally Posted by JeffRutan View Post
Same issues - can't believe this is not being noticed more widely - am I in such a minority of folk who check this site on my iPhone at least once each day?

-Jeff

 

It is, just in other threads instead of here… 

 

I'm sure they'll fix it relatively soon.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #13 of 34
Thread Starter 
Quote:
Originally Posted by Tallest Skil View Post

 

It is, just in other threads instead of here… 

 

I'm sure they'll fix it relatively soon.

I apologise if I started a duplicate thread, but I could find no mention of it when I posted. I was putting out feelers as I thought it was just me and something I had done with my iPod.

post #14 of 34
Originally Posted by Stephenbw View Post
I apologise if I started a duplicate thread, but I could find no mention of it when I posted. I was putting out feelers as I thought it was just me and something I had done with my iPod.

 

Oh, no worries, I meant in other threads with different topics rather than here in the Feedback section where it should be.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #15 of 34
Quote:
Originally Posted by Tallest Skil View Post

It is, just in other threads instead of here… 

I'm sure they'll fix it relatively soon.

I wouldn't hold my breath. Basic things like smilies are still borked. What has it been now? Two months?
The devils that drive us do not discriminate
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The devils that drive us do not discriminate
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post #16 of 34
Originally Posted by Omega View Post
What has it been now? Two months?

 

Since whenever we moved to Huddler.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
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post #17 of 34
I'm having the same problem here.
post #18 of 34

Add me to the list... I've been having the same problem for the last day or so. AI, Please fix this ASAP. The iOS UI for AI is so much easier to use on my iPhone screen than the full AI.

post #19 of 34
I too have the same issue. Have the iPhone version of AI as an app/icon on
Home screen. Since Friday I've been able to open the news feed but when
I click on an individual news item it opens a blank safari page.
Tried resetting everything. Tried removing new FaceBook App as that
seemed to coincide. Didn't work. Tried re-book marking the home page. Wouldn't
even give me the mobile site again till today.
I'm at a loss?
iPhone 4. Latest updates.
post #20 of 34

Same here, follow AppleInsider on Twitter, click on link & blank page shows up

post #21 of 34

Interestingly enough, my iPhone displays them just fine.

 

Both the forums and the site proper load correctly on my first-gen iPhone running 3.1.3 (though it's whited00r'ed).

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #22 of 34

AI now appears to be loading fine!

post #23 of 34

Works fine for me. 

 

iPod touch 4G iOS latest beta

 

 


Tim Cook using Galaxy Tabs as frisbees

 

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Tim Cook using Galaxy Tabs as frisbees

 

Reply
post #24 of 34

It's working now.  I accessed the site via twitter, feedly and good'o mobile safari.  

post #25 of 34

I was one of the people that was having the problem and now it's fixed. I noticed the mobile site design is slightly different now too. (The article titles do not have a vertical shading effect anymore)

post #26 of 34
Quote:
Originally Posted by Tallest Skil View Post

 

Since whenever we moved to Huddler.

 

Damn it!  Make a snarky comment about Huddlers ability to fix things in a timely manner, and what happens?  It get fixed in a timely manner.

 

:shakes fist:

 

Still has to be said that I find the lack of control that the admins/mods/users have over the site is surprising.  Not only here, but also at the 'NN.

The devils that drive us do not discriminate
Reply
The devils that drive us do not discriminate
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post #27 of 34
Thread Starter 

Mine is working correctly again today. 

post #28 of 34

Thanks AI! Obviously someone found the bug and fixed it for us! 8-)

In general I REALLY like the simple interface design and the ability to enlarge the article text on this mobile adaptation - kudos to AI for that too!

I wish more websites would follow this lead for clean and useable mobile format/UI.

-Jeff

post #29 of 34

OK so for me part of it is fixed but something else has now broken.

 

If I browse to an article from iphone.appleinsider.com, they work again which is great! Thank you for fixing this.

 

Having said that, now I'm finding that if I click on the AI logo at the top to go to the main article listing, it now takes me to the full site instead of going to the iphone optimized site. As well if I manually go to appleinsider.com, previously the site would recognize that I am browsing from an iPhone and automatically redirect me to the iphone.appleinsider.com optimized site. This was even happening during the article loading issues of a few days ago. However that no longer happens. So I need to manually go to iphone.appleinsider.com in order to get the optimized UI and I can't hit the AI logo at the top to get to the article listing. Therefore it looks like one step forward but two backwards for me.

 

Can anyone else confirm that this is happening to them?

 

Please fix this soon, oh AI admins.

 

Thanks!!

post #30 of 34
Thread Starter 
Quote:
Originally Posted by aslam View Post

OK so for me part of it is fixed but something else has now broken.

 

If I browse to an article from iphone.appleinsider.com, they work again which is great! Thank you for fixing this.

 

Having said that, now I'm finding that if I click on the AI logo at the top to go to the main article listing, it now takes me to the full site instead of going to the iphone optimized site. As well if I manually go to appleinsider.com, previously the site would recognize that I am browsing from an iPhone and automatically redirect me to the iphone.appleinsider.com optimized site. This was even happening during the article loading issues of a few days ago. However that no longer happens. So I need to manually go to iphone.appleinsider.com in order to get the optimized UI and I can't hit the AI logo at the top to get to the article listing. Therefore it looks like one step forward but two backwards for me.

 

Can anyone else confirm that this is happening to them?

 

Please fix this soon, oh AI admins.

 

Thanks!!

Yes, this is happening to me too with my 4th generation iPod Touch, however, I just switched on my 2009 iPod Touch, which I rarely use, and rather strangely it is working perfectly normally that one. 

To work around the problem, after tapping the ai logo, slide the full site screen to the left and tap the 'View Mobile Site' link at the top centre of the page.

post #31 of 34
Quote:
Originally Posted by Stephenbw View Post

Yes, this is happening to me too with my 4th generation iPod Touch, however, I just switched on my 2009 iPod Touch, which I rarely use, and rather strangely it is working perfectly normally that one. 

To work around the problem, after tapping the ai logo, slide the full site screen to the left and tap the 'View Mobile Site' link at the top centre of the page.

 

 

@Stephenbw: Thanks for the tip. That is working for me. Still it would be better if the AI server were to automatically redirect me to the mobile site like it used to instead of me having to tap that extra link. Please AI admins, make this more intuitive.

 

And if you really want to make this awesome, please make the site act like other sites (MacRumours for example) where there is no special mobile URL to redirect me to. Instead the server serves up either the mobile or the non-mobile site at the same URL based on whether I'm using a mobile browser or not. That would be truly good HCI.

 

Thanks!!

post #32 of 34
Quote:
Originally Posted by Tallest Skil View Post

Since whenever we moved to Huddler.

Aha. All this same stuff is going on over at Mac NN & it's sad. Both sites are basically unusable on a mobile device, now. I can't fathom why websites that cater to users of the best mobile devices, and news and discussion about the fastest growing mobile device maker would switch to a platform that doesn't support those same devices.

I know I'm not a super-frequent poster here, but I've been a member and a very regular site reader for about 10 years, and since my browsing device of choice these days is an Apple iPad (you guys should check them out-they're really great!) I'm basically frozen out.

This huddler business is breaking the Internet.

Do what you will, but harm none.

Reply

Do what you will, but harm none.

Reply
post #33 of 34
Originally Posted by chris v View Post
…since my browsing device of choice these days is an Apple iPad (you guys should check them out-they're really great!) I'm basically frozen out.

 

On the contrary, unless you feel like thumbing-up everything you see the forum has, for me, been quite usable on my iPad. Have to tap everything twice (which, I agree, is inexcusable. It's a result of Huddler hijacking the hover state instead of using the standard HTML alt tags for hover states—completely unnecessary…), but other than that.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #34 of 34

FYI... this morning I tried tapping the AI logo at the top of the iPhone site to see if things had been fixed. As usual the page loaded up to http://appleinsider.com/ but then to my delight it automatically redirected to iphone.applesinsider.com. So it looks like the issue is fixed now. Thanks AI admins for fixing this!

 

Now the next step would be to improve the experience by implementing something like MacRumors has where there is no need for an alternate URL because the server automatically serves up a mobile site to mobile browsers and a non-mobile site to non-mobile browsers.

 

Also I noticed that since the AI main site redesign launched a few days ago, section/paragraph titles on the mobile site are now in a different font and take up a lot more vertical screen real estate. I'm not opposed to he new font. I like the new AI look, however the extra screen real estate would be better served with text on my iPhone 4S screen.

 

In the meanwhile, thank you again for fixing this. You folks are awesome!

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