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Apple iPhone 5 available for pre-order, some buyers experience issues - Page 2

post #41 of 72
Quote:
Originally Posted by iButterfingers View Post

Here's the deal ... If you have a new iPad then you will not be able to get through to the apple store ... If you have an iPad 2 .... Your golden. I ordered mine through iPad 2 with no issues ... I tried through iPad 3 with no luck. It may have something to do with the older version ... Not sure what or why. But thats what I found when I has them both up at the same time. I even went in several more times on my iPad 3 and nodda ... I then got back on my iPad 2 and I get in every time.

thats crazy and wrong i got through on the new ipad... u needed to go through the iOS app

post #42 of 72
Quote:
Originally Posted by chefplur View Post

You have to use Safari. Firefox & Chrome does not work right with Apple.com. But I got my 64gb black ordered in three minutes.

 

Chrome worked fine for me...

post #43 of 72

Now shipping in two weeks? BOO!!

 

 

post #44 of 72
Quote:
Originally Posted by doggiedoc View Post

I'm still getting this:   o

I kept getting that until I clicked on the "Store" button again.

post #45 of 72
Quote:
Originally Posted by Seankill View Post

You are welcome lol

 

Is there anyway to have your preorder shipped to another address, other than the address connected with your billing?

 

FWIW, when I checked out (using my Apple ID) it already had my credit card and billing address on file. It did ask me to enter a shipping address, which happens to be the same as my billing address however I do see both listed separately on my order. By the way, this was ordering through the Apple Canada store (phones are unlocked and unsubsidized).

post #46 of 72

Trying to get through to my phone company in Australia to arrange an upgrade the customer care number went into meltdown.

 

Twenty minutes of failed calls, line busy, technical difficulties, I got through and have been on hold for forty five minutes.

 

It begins again.

 

Samsung can only dream about scenario's like this.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #47 of 72
Quote:
Originally Posted by AppleInsider View Post

When Apple, Verizon, AT&T and Sprint opened up pre-orders for the iPhone 5 at 12:01 a.m. on Friday, a number of buyers reported issues in completing their transactions while others got through the process quickly and smoothly.

I got through quickly with no error messages, ordering two of the AT&T version (was required to checkout one at a time) from Apple's online store.   But I encountered a bug in the algorithm for adding accessories.  After adding an iPhone5 to the shopping cart, I was offered AppleCare+ along with some appropriate accessories.  Whatever I added next from these, though, I was then offered a bunch of irrelevant iPhone4 accessories.  Moreover, if I didn't add AppleCare+ first when it was offered, there was then no way to get it offered again without removing the iPhone5 from the shopping cart and ordering it again.  

post #48 of 72
Just ordered at 4:20AM EST.

2 WEEKS to Ship.

RATS !!!!
post #49 of 72
I snagged myself a 16gb black 5 min after midnight. Not sure why you would spend an additional $200 for a 64gb model. With the iCloud and LTE 4G, you don't have to have your phone loaded with all those files. Luckily for me, I still have my AT&T unlimited plan. I'm not gonna give that up fir nodda.
post #50 of 72
You wait anymore it will turn into 3 weeks in less than 30 min I bet.
post #51 of 72
Quote:
Originally Posted by iButterfingers View Post

You wait anymore it will turn into 3 weeks in less than 30 min I bet.

I dont think so, because i'm guessing there's almost no way that the 16gb, 32gb, and 64gb models in both black and white sold out for all 3 carriers at the same time... when I clicked my order it said shipping 9/21 and by the time i was finished my email said 2 weeks. I think it's boilerplate. Well... i hope it's boilerplate. haha

post #52 of 72
Quote:
Originally Posted by iButterfingers View Post

I snagged myself a 16gb black 5 min after midnight. Not sure why you would spend an additional $200 for a 64gb model. With the iCloud and LTE 4G, you don't have to have your phone loaded with all those files. Luckily for me, I still have my AT&T unlimited plan. I'm not gonna give that up fir nodda.

 

I got a black 64gb AT&T. Why? Right off of the top photos. I have every picture my wife has taken of our family since our first daughter was born I don't want them on the cloud. Similarly, I have videos of the family. I like to have free space and the options for that is worth the $200 to me. Especially after ordering the 16gb original iPad wifi and regretting not getting at least the 32gb for two years until I picked up a 64gb Verizon black iPad 3rd gen.

post #53 of 72
Quote:
Originally Posted by Eternal Emperor View Post

I got a black 64gb AT&T. Why? Right off of the top photos. I have every picture my wife has taken of our family since our first daughter was born I don't want them on the cloud. Similarly, I have videos of the family. I like to have free space and the options for that is worth the $200 to me. Especially after ordering the 16gb original iPad wifi and regretting not getting at least the 32gb for two years until I picked up a 64gb Verizon black iPad 3rd gen.

True enough, and why my iPad is 32Gb ... I should have gotten the 64, but for the phone, 16 is plenty for me. Oh yeah....why is ram on these phones so expensive. I mean, I picked up a cruiser 64GB at best buy for $29 last month on special. Really, 48 ram memory is $200 ... Really??
post #54 of 72
The phone will be shipped to the address on your phone bill. Need to go to your carrier's site, change your billing address to address where you want phone shipped. Once it ships, change address back to where it was before on carrier's site
post #55 of 72
Cant buy UNLOCKED. Now how much longer will I have to wait? 😖😱

What should be my strategy? Open a new att contract then kill it for the unlocked price difference?

Went over to AT&T's site where they at least present the illusion they'll sell you an unlocked iPhone 5. But the execution buttons don't work. 😠😡
Edited by Multimedia - 9/14/12 at 2:15am

Six x 3.5GHz '14 MP, 64GB, 1TB PCIe, 16TB HDs
2.6GHz 6GB 17"HD LED MBP, Sony 52XBR6 HDTV
EyeTV 500, Hybrid 2G, EyeTV 3 HDTV Recorder
64 ATT iPhone 5S, 128 ATT iPad Air, 128 ATT iPad miniRetina, 16...

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Six x 3.5GHz '14 MP, 64GB, 1TB PCIe, 16TB HDs
2.6GHz 6GB 17"HD LED MBP, Sony 52XBR6 HDTV
EyeTV 500, Hybrid 2G, EyeTV 3 HDTV Recorder
64 ATT iPhone 5S, 128 ATT iPad Air, 128 ATT iPad miniRetina, 16...

Reply
post #56 of 72
Quote:
Originally Posted by heyriddle View Post

I am getting an error saying that I am using an incorrect ATT passcode no matter where I try to order. I am unable to retrieve a passcode either. I know I am entering it correctly through.

 

Passcode is different than your password. It's an added level of security you'd only see if you logged onto your AT&T account page before now. Not sure what the default setting is... try the last 4 of your soc.

post #57 of 72
Quote:
Originally Posted by Eternal Emperor View Post

I got a black 64gb AT&T. Why? Right off of the top photos. I have every picture my wife has taken of our family since our first daughter was born I don't want them on the cloud. Similarly, I have videos of the family. I like to have free space and the options for that is worth the $200 to me. Especially after ordering the 16gb original iPad wifi and regretting not getting at least the 32gb for two years until I picked up a 64gb Verizon black iPad 3rd gen.

What you get for the storage is staggering to me.

One iPhone photo averages 640kB for me. I have 3100 photos taking about 2GB. The extra 32 GB will get you an extra 45,000 photographs. It's hard to find one in 3000 photos, I'm not sure what to do with tens of thousands. I have 18 videos taking 0.4 GB total. These are mostly 30 second to 5 minute videos I took myself, so that's easy to expand with TV and movies.

I have a 64 GB iPad and the extra space doesn't seem to do it for me, I've left it half empty so far, and it's easy to cut back by reducing the song count.
Edited by JeffDM - 9/14/12 at 2:31am
post #58 of 72
Quote:
Originally Posted by remark View Post

The phone will be shipped to the address on your phone bill. Need to go to your carrier's site, change your billing address to address where you want phone shipped. Once it ships, change address back to where it was before on carrier's site

 

Funny thing about that: I just tried to log onto my AT&T wireless account page via the website and the iOS app, and both times it errored out with a "Please contact your service rep directly by dialing 1-888 etc or 611 from your AT&T phone." I think they've locked out any account changes for the next few hours, as that would put undue stress on their systems, which are fragile enough as it is. I think your billing address has to match that of your credit card, which in my case is my office, but the billing address for AT&T is my home address. Both show up on my order conf email, so I'm not sure where my phone will end up.

post #59 of 72
Quote:
Originally Posted by JeffDM View Post


What you get for the storage is staggering to me.
One iPhone photo averages 640kB for me. I have 3100 photos taking about 2GB. The extra 32 GB will get you an extra 45,000 photographs. It's hard to find one in 3000 photos, I'm not sure what to do with tens of thousands. I have 18 videos taking 0.4 GB total. These are 30 second to 5 minute videos I took myself, so that's easy to expand with TV and movies.
I have a 64 GB iPad and the extra space doesn't seem to do it for me, I've left it half empty so far, and it's easy to cut back by reducing the song count.

 

I've got over 10k pictures including family and others. I can generally find what I want, however, a lot of times it is just...browsing. What can I say? I look like at my girls. I also collect comics and I have lots of comic art. I've got 3gb of video and that'll just keep going up. I just indulge myself because I've got the room. I've got lots of podcasts, about 13gb, lots of content. I don't have a ton of music, but I have all of my music with me.  When I'm driving all I listen to are podcasts and I want a wide selection.

Heck, with my iPad, I filmed the black belt ceremonies of some friends. I have to confess that I didn't think the camera of the iPad was a big deal, but I enjoy that too.

 

Basically, I don't want to worry about free space. I'd rather have too much stuff, but have with me what I want, than too little. I had nothing but regrets about the 16gb iPad. I was close to filling my 32gb iPhone 4. So basically, I decided, I'll get the same size for both 64 and I can keep them both in lockstep. I would not have gotten a 128gb even if it was available, but I'm pretty pleased with 64gb.

post #60 of 72

Pre ordered mine (black, 32Gb) as an upgrade through the Orange UK website... had no issues with site responsiveness but it took a while for the Upgrade button to be available for the iPhone 5... for the first 20 minutes or so it just showed as Out of Stock with no option to order.

 

Still waiting for my confirmation email, but I seem to remember that took a few hours to arrive when I upgraded to the 4 a few years ago so I'm not worrying just yet...

post #61 of 72

Done 64GB black, $15 a month for the iPhone on top of a $60 plan, $700 calls, unlimited text, unlimited on net calls, 2GB Data.

 

My last 2 iPhones were 16GB and I am so sick of having to delete Apps, although the 16GB 5 would have been free.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #62 of 72
I had no problems at all. I ordered two. I'm not sure if this will help anyone else who is on AT&T, but it worked me and at least one other person. I have the new family shared data plan that includes an iPad. My primary account has an iPhone 4S which I bought on launch day last year, so I was not eligible for the upgrade pricing. I entered my iPad phone number (they assign you one when you get the data plan) and that line was eligible for the upgrade. I called AT&T and they said that I could do that and when the phone arrives they will switch it over to my primary line. I guess when they move you to the shared data plan they move you iPad over from a prepaid month-to-month account and actually put it on as a subsequent line on your account. Since it had never received an "upgrade" it was eligible.
post #63 of 72

Anybody who ordered and got through on AT&T notice this on the invoice:

Data Unlimited for iPhone on 4G LTE without Visual Voicemail

$30.00 ?

 

No Visual VM, how can that be?

post #64 of 72
My issue that my AT
I can only please one person per day.  Today is not your day.  Tomorrow doesn't look good either.  
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I can only please one person per day.  Today is not your day.  Tomorrow doesn't look good either.  
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post #65 of 72
Quote:
Originally Posted by JeffDM View Post


What you get for the storage is staggering to me.
One iPhone photo averages 640kB for me. I have 3100 photos taking about 2GB. The extra 32 GB will get you an extra 45,000 photographs. It's hard to find one in 3000 photos, I'm not sure what to do with tens of thousands. I have 18 videos taking 0.4 GB total. These are mostly 30 second to 5 minute videos I took myself, so that's easy to expand with TV and movies.
I have a 64 GB iPad and the extra space doesn't seem to do it for me, I've left it half empty so far, and it's easy to cut back by reducing the song count.

 

I assumed he was referring to photos taken with the camera of the phone, which for the 4S and 5 seem to range from 2MB - 3.5MB in size per photo. Of course if you want to keep these photos on your phone just so that you can view them, then it makes sense to use iTunes to sync the photos back to the phone in photo albums (rather than keeping them in the camera roll). I believe that as part of this process iTunes will automatically downsize the photos (if not then you can do a batch resize using iPhoto or one of the various free photo viewers/editors).

 

OTOH, HD movies taken with the phone can take up a lot of space quickly. Downconverting these requires a bit more patience but can be done.

 

My problem is that I have a habit of hoarding apps. All of the app screens on my 3GS are full, and that's even with using folders - I'm guessing I have close to 200 apps installed. This also probably explains why my phone's been acting a bit sluggish lately. I really need to clean these up - I probably only use around 20 apps on a regular basis.

post #66 of 72
Couldn't get through to Apple.com or the Apple Store at 12:01 a.m., but got right into Verizon's site and completed the order with no issues. Glad I switched from AT&T.
post #67 of 72
Quote:
Originally Posted by landy View Post

I dont think so, because i'm guessing there's almost no way that the 16gb, 32gb, and 64gb models in both black and white sold out for all 3 carriers at the same time... when I clicked my order it said shipping 9/21 and by the time i was finished my email said 2 weeks. I think it's boilerplate. Well... i hope it's boilerplate. haha

 

I think they intentionally limited the pre-order supply in order to ensure there would still be long lineups in front of the Apple stores in the days/nights leading up to 9/21. It's free publicity after all. I'm guessing once 9/21 rolls around we will see the est. delivery dates quickly come in.

post #68 of 72

estolinski View Post
Anybody who ordered and got through on AT&T notice this on the invoice:
Data Unlimited for iPhone on 4G LTE without Visual Voicemail

$30.00 ?

I didn't notice a message like that, but I still have my old 2GB/month plan for $25. When I check new rate plans, they don't appear to make a distinction about 4G LTE specifically.

Also glad I still have my 200 texts per month for $5. Right now the only new plan is unlimited for $20.

 

Modena360 View Post
Couldn't get through to Apple.com or the Apple Store at 12:01 a.m., but got right into Verizon's site and completed the order with no issues. Glad I switched from AT&T.

I couldn't get through att.com either, but Apple's site worked.

As someone who loathes actual phone conversations, not being able to surf and talk is one of my deal-breakers.

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post #69 of 72
Quote:
Originally Posted by AlcoholicFrog View Post

This time the Apple Store app on my phone wouldn't let me change the address, so I switched to the computer. That wouldn't let me change the address either. I couldn't find any way to have it shipped to work.

 

I kept running into an issue with my order. The ordering system indicated that Apple wouldn't ship to a PO box, and then the order would abort and I'd have to start over. The odd thing is that my Apple ID account has my street address configured as both my billing and shipping address -- as it always has. I ultimately realized that Apple's system was pulling my shipping address from my AT&T account's billing address. Which is kind of ironic, because the order also included a switch to Verizon from AT&T, so AT&T wouldn't be the carrier for the new phone anyway. <shrug>

post #70 of 72
estolinski View Post
Anybody who ordered and got through on AT&T notice this on the invoice:
Data Unlimited for iPhone on 4G LTE without Visual Voicemail

$30.00 ?

I didn't notice a message like that, but I still have my old 2GB/month plan for $25. When I check new rate plans, they don't appear to make a distinction about 4G LTE specifically.

Also glad I still have my 200 texts per month for $5. Right now the only new plan is unlimited for $20.

 

 

For the record, I'm still on unlimited data with AT&T.

 

Over on macrumors a user had the same feature line description. The user claimed to have done a virtual chat with AT&T and the operator said not to worry and that it was just the way they are billing now because there had not previously been unlimited LTE plans. 

post #71 of 72

No problems here, I was surprised to see att jumping the gun it seemed like a minute or two. Apple didn't come up for me until about 1205 on my imac. Got my order in by 1215 and have a confirmation email at like 1221. Apple.com wouldn't open on my ipad but i was read on my imac. Im surprised the new wait times are only 2 weeks. I would have thought by now it would have been 3-4. So it will be interesting to hear all the carriers talk about how many they sold.

post #72 of 72
Quote:
Originally Posted by estolinski View Post

Anybody who ordered and got through on AT&T notice this on the invoice:

Data Unlimited for iPhone on 4G LTE without Visual Voicemail

$30.00 ?

 

No Visual VM, how can that be?


saw it but then there was another line saying visual voicemail. So I ordered from apples site and didnt touch my plan since I am happy with it.

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