or Connect
AppleInsider › Forums › Mobile › iPhone › Carriers begin selling out of Sept. 21 delivery for Apple's iPhone 5 [u]
New Posts  All Forums:Forum Nav:

Carriers begin selling out of Sept. 21 delivery for Apple's iPhone 5 [u]

post #1 of 36
Thread Starter 
With Apple sold out of launch date inventory for the iPhone 5 in just over an hour, U.S. carriers AT&T and Verizon saw their estimated arrival dates also begin to slip past Sept. 21 as of Friday afternoon.

As of Friday morning, AT&T, Verizon and Sprint were informing customers that their order would deliver by next Friday, the first day the iPhone 5 will be publicly available. That meant, for a brief time, that customers hoping to preorder the iPhone 5 for launch day could still preorder, as Apple was already sold out of its launch inventory.

Update: But after 11 a.m. Eastern on Friday, Verizon's advertised ship date slipped to Sept. 26 delivery, and AT&T said new orders would ship within two to three weeks. Sprint, however, still shows release-date deliver.

A number of customers also experienced a variety of problems having their orders go through. Carrier websites provided slow access due to the influx of traffic, while carrier customer support numbers also buckled in the face of high call volume.

iPhone 5


It took just over an hour for Apple to run dry of its initial batch of iPhone 5 units. The company is now quoting a wait time of 2 weeks for new preorders.

Those who missed out on preorders can test their luck at a brick-and-mortar retail store for next Friday's launch. The iPhone 5 will be available at Apple's retail locations, as well as carriers AT&T, Verizon and Sprint, and resellers like Walmart, Radio Shack and others.
post #2 of 36
I'd love to know how many Apple sold in that hour.
post #3 of 36

I know they got $$$ from me at 3:12 this morning, EST.

post #4 of 36
I ordered at 12:01 am from Verizon. When I check the status, it says expected ship date is 9/26/12. HUH? Guess I'll see what happens next Friday.
post #5 of 36
Why is the fact that Apple is not selling unlocked iPhones in this launch not headline worthy? I need an unlocked no contract unlocked black AT&T 64GB iPhone 5 for $849 for myself not to resell. But the unlocked iPhone option is not in the Store.

I want it so I can run it on the AT&T network under the http://ConsumerCellular.com radically lower no contract billing system. Just off the phone with Apple Sales who says they'll likely become available in a couple of weeks although she couldn't say for sure when. So here's hoping for October sometime before the end of Daylight Saving Time. ūüėĘ
Edited by Multimedia - 9/14/12 at 7:57am

Six x 3.5GHz '14 MP, 64GB, 1TB PCIe, 16TB HDs
2.6GHz 6GB 17"HD LED MBP, Sony 52XBR6 HDTV
EyeTV 500, Hybrid 2G, EyeTV 3 HDTV Recorder
64 ATT iPhone 5S, 128 ATT iPad Air, 128 ATT iPad miniRetina, 16...

Reply

Six x 3.5GHz '14 MP, 64GB, 1TB PCIe, 16TB HDs
2.6GHz 6GB 17"HD LED MBP, Sony 52XBR6 HDTV
EyeTV 500, Hybrid 2G, EyeTV 3 HDTV Recorder
64 ATT iPhone 5S, 128 ATT iPad Air, 128 ATT iPad miniRetina, 16...

Reply
post #6 of 36

AT&T site (upgrader purchase flow) was not functioning for me from midnight to 2:30am, after that I just gave up trying.

 

Was able to order from AT&T at 6:30AM Pacific through my company employee discount program.

 

 

Got conformation e-mail:

"Your iPhone has been reserved and should arrive as soon as Sept 21, 2012."

post #7 of 36
Quote:
Originally Posted by Multimedia View Post

Why is the fact that Apple is not selling unlocked iPhones in this launch not headline worthy? I need an unlocked no contract unlocked black AT&T 64GB iPhone 5 for $849 for myself not to resell. But the unlocked iHne option is not in the Store.

 

It was announced yesterday....

 

http://news.cnet.com/8301-13579_3-57512742-37/apple-reveals-prices-for-unlocked-iphone-5-in-u.s-canada/

 

EDIT:

 

Maybe I am missing something but I don't see what the article is referring to on the product comparison page.  So I may have pasted the link prematurely.  CNET, Apple Insider, and others all picked up the story and provided a link to where you could see prices for unlocked phones.  It is possible Apple took down the information.

 

It is possible that due to demand they are going delay releasing unlocked versions so they can better meet demand and obligations to carriers.

 

My guess is you'll get your unlocked iPhone 5, you'll just have to wait a little while...


Edited by rednival - 9/14/12 at 7:54am
post #8 of 36
Quote:
Originally Posted by mackie99

I ordered at 12:01 am from Verizon. When I check the status, it says expected ship date is 9/26/12. HUH? Guess I'll see what happens next Friday.

I ordered mine at 12:06AM. My email says delivered by 9/21, and when I looked an hour ago at the status it said 9/21. Now it says 9/26 like yours.

And these are the reasons I don't usually order from the carrier sigh. I would love to know what's going on and that it's (hopefully) a mistake. A week of being paranoid is not going to be fun.

Edit: Oh, especially since I just ordered two for work and they said they will be delivered by 9/21 this HAS to be a mistake with the order status.
post #9 of 36

AT&T said "as soon as" the 21st when I ordered mine this morning.
 

post #10 of 36

I never buy my iPhones from AT&T, even though they are my carrier, especially after hearing how they are pushing customers to buy Android phones.  

post #11 of 36
It's almost 8:00 am Pacific time and I just got off the phone with Verizon and I was told that the ship date has not changed.
post #12 of 36
Who knows what "as soon as September 21st" really means?
post #13 of 36

Come on...You can't SERIOUSLY tell people you are going to be "paranoid" that your phone may come 5 days later than other people...

 

How ridiculous is that comment? 

post #14 of 36
Quote:
Originally Posted by jglonek View Post


I ordered mine at 12:06AM. My email says delivered by 9/21, and when I looked an hour ago at the status it said 9/21. Now it says 9/26 like yours.
And these are the reasons I don't usually order from the carrier sigh. I would love to know what's going on and that it's (hopefully) a mistake. A week of being paranoid is not going to be fun.
Edit: Oh, especially since I just ordered two for work and they said they will be delivered by 9/21 this HAS to be a mistake with the order status.

Mine is now saying shipped by 9/21.  It has to be a glitch in Verizon's system.

post #15 of 36
Originally Posted by KPOM View Post
Who knows what "as soon as September 21st" really means?

 

It's pretty simple to understand. You won't be receiving your phone earlier than Septenber 21st.

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already f*ed.

 

Reply

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already f*ed.

 

Reply
post #16 of 36

I don't trust the dates from carriers.

post #17 of 36
Quote:
Originally Posted by studiomusic View Post

AT&T said "as soon as" the 21st when I ordered mine this morning.

 

So you're going to get yours somewhere between September 21 and December 31.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #18 of 36
Quote:
Originally Posted by BriGuy View Post

Come on...You can't SERIOUSLY tell people you are going to be "paranoid" that your phone may come 5 days later than other people...

 

How ridiculous is that comment? 

 

Did I mention I'm going on a cruise at the end of that week and having iPhones sit outside my house wouldn't work so well (or just not be delivered at all if I have to sign for it)? Not to mention my other phones are already on eBay :)

post #19 of 36
Just checked Verizon now says sept 26 and AT&T still says on sept 21.
post #20 of 36
Quote:
Originally Posted by jglonek View Post

 

Did I mention I'm going on a cruise at the end of that week and having iPhones sit outside my house wouldn't work so well (or just not be delivered at all if I have to sign for it)? Not to mention my other phones are already on eBay :)

 

Don't worry, some people like being jerks on here.  On that note, I ordered mine through the Apple this morning (8am EST).  It said two weeks initially but now I can't log in due to system difficulties on their end.  I'm sure I'll catch some flack for ordering it since I criticized the screen size and design but I was planning to get it all along.

iPod, iPad, iPad2, iPad 3, iPad Mini, iPhone, iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, AppleTV (1,2 & 3), 13" MacBook Pro, 24" Cinema Display, Time Capsule, 21.5" iMac (Mid 2011)

Reply

iPod, iPad, iPad2, iPad 3, iPad Mini, iPhone, iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, AppleTV (1,2 & 3), 13" MacBook Pro, 24" Cinema Display, Time Capsule, 21.5" iMac (Mid 2011)

Reply
post #21 of 36
When I placed my order at 12:56AM PDT for my iPhone, Apple's website was still indicating a delivery date of Sept 21st. When I received my confirmation email it indicated the shipping date had slipped 2 weeks. I immediately went back to Apple's website to see what it was saying and the shipping dates were still saying Sept 21st. When I check my order status from the confirmation email it is still saying shipping in 2 weeks. I'm so mad! So from my experience, Apple sold through their initial stock in less than an hour. Fingers are crossed that I get it next Friday!
post #22 of 36
Quote:
Originally Posted by jglonek View Post

 

Did I mention I'm going on a cruise at the end of that week and having iPhones sit outside my house wouldn't work so well (or just not be delivered at all if I have to sign for it)? Not to mention my other phones are already on eBay :)


I'm assuming you'll need to sign for it.  Anytime I order from the apple store it requires a signature.

post #23 of 36

AT&T now saying ... "We're excited to bring you iPhone 5! Right now, your iPhone will ship in approximately 14 - 21 business days"

 
 
post #24 of 36

I tried ordering at 5:30AM EDT (2.5 hours from launch) from AT&T and it would not get past the phone selection.  It had "trouble".  So I ordered from Apple and it said 2weeks before shipping.

 

I'm not even mad.

post #25 of 36
Quote:
Originally Posted by jglonek View Post

 

Did I mention I'm going on a cruise at the end of that week and having iPhones sit outside my house wouldn't work so well (or just not be delivered at all if I have to sign for it)? Not to mention my other phones are already on eBay :)

Once the dust settles on your order you can modify the delivery to avoid it "sitting" anywhere risky.

post #26 of 36

At&t site clearly says that the new iPhones are "shipping in approximately 14-21 business days."

post #27 of 36
Quote:
Originally Posted by Tallest Skil View Post

 

It's pretty simple to understand. You won't be receiving your phone earlier than Septenber 21st.

Don't be so sure of that. I received my iPhone4 the day before launch day. Thanks to FedEx :)

 

I drove to the apple store and started walking around asking other customers if they knew if they had cases at the store already.

post #28 of 36
Ugh. I did Apple.com, ships in two weeks. Hopefully it will move up, but not holding my breath. :|
post #29 of 36

Just received a text message from AT&T

"Congratulations! Your preorder has been processed.  You will be notified when your order has been shipped"

 

But no idea when...

post #30 of 36
Quote:
Originally Posted by landy View Post

Don't be so sure of that. I received my iPhone4 the day before launch day. Thanks to FedEx :)

 

I drove to the apple store and started walking around asking other customers if they knew if they had cases at the store already.

 

I'm hoping that's the case for me, but i have my doubts.

 

Finally logged back into Apple.com and my status is the same, fingers crossed.

post #31 of 36
Quote:
Originally Posted by jglonek View Post

Did I mention I'm going on a cruise at the end of that week and having iPhones sit outside my house wouldn't work so well (or just not be delivered at all if I have to sign for it)? Not to mention my other phones are already on eBay 1smile.gif

So then don't order a phone for delivery when you're not there.

Problem solved.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #32 of 36

Ummmmm.....the telcos already have several iPhone 5s reserved for them and in stock. 

I got off the phone with Verizon (porting over to them from AT&T) and was assured my phone will ship on the 21st and be to me at my home by Monday, the 24th. 

 

Kimberly even had an otterbox put to the side for me, which I unfortunately declined (those things are HUGE!!!)

I can see how they could still quote the 21st for shipping date when this is the practice.  

post #33 of 36
I originally went to the Apple site around 7am eastern time to find it pushed out 2 weeks, by the time I could get to work and order mine from Verizon I had just missed the 9/21 date, looking at 9/26 or sooner they said. If an earlier buyer doesn't accept their order info sent via email or cancels mine would bump up in the que. Not expecting that to happen.

Oh well, its only a few more days and it gives time for case makers to get their stuff out the door.
post #34 of 36
Quote:
Originally Posted by allenbf View Post

I'd love to know how many Apple sold in that hour.

The 4S had a limit of 4 milion pre-orders sold out in 1 day. They should have anticipated stronger demand for this one so probably a bit over 4 million. When you think of all the countries and current owners looking for an upgrade, if they only made 4 million, either they seriously underestimated this or they are at maximum capacity. I suspect the latter will be true but their capacity should be higher than before. Going by their best quarter of 37 million iPhones, that means 400k iPhones per day, which is just over 8 million in the next 3 weeks.
post #35 of 36

Reserved my in from Apple Retail at 5:30 AM... two week estimate.  Then I just got an email saying they moved me up to Sept. 21.  JACKPOT!

post #36 of 36

just checked my order says preparing for shipment, it was fun to watch be overnight from china watch where it was and such, now it will be interesting to see where it ships from.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: iPhone
  • Carriers begin selling out of Sept. 21 delivery for Apple's iPhone 5 [u]
AppleInsider › Forums › Mobile › iPhone › Carriers begin selling out of Sept. 21 delivery for Apple's iPhone 5 [u]