iPhone 5 arrival dates improve for some Apple customers - Page 2

I think you guessed the problem there Tall. The main page most likely.The infamous ampersand killer unescaped GET string. 

Target does NOT have the iphone5 (I just checked, both online and through their order phone number).  Please let me know how you were able to preorder one - I think you were given incorrect information.

 

Things I know (I checked at the stores):

Walmart: they will only have subsidized phones available after the 21st (they didn't get unsubsidized 4S phones for sale until 3 months ago, so Apple is controlling inventory tightly until supplies get good enough to release to retailers.

Best Buy: they do not have availability of Sep 21st delivery at all for preorder, and cannot promise any delivery schedule

ATT: They will NOT have unsubsidized phones available for purchase at the stores on the 21st - only subsidized ones.

Apple: you cannot preorder unsubsidized phones yet, but supposedly they will be available at the stores on the 21st.

 

Bottom line: Except for Apple, all other retailers have scattershot availability designed to give the carriers an advantage in being able to provide subsidized phones for preorder - this HAS to have been written into the Apple/Carrier contracts - otherwise, the inventory would be such at ATT that they would be happy to sell you an unsubsidized one - but not so, they don't have enough inventory, so they will only sell to get you to sign up for another 2 years.  Certainly, enough folks will come in after the 21st to sell out of these phones, and they will only sell unsubsidized phones when they get enough, and they see a significant, and calculated, drop-off in subsidized orders, to warrant releasing unsubsidized ones for purchase.

 

All of this makes sense when you place it in terms of inventory control/management, but begs the question of the increase in international sales, in light of obvious shortages of phones to be sold domestically.

 

Apple is obviously trying to delicately balance domestic displeasure with capturing new international markets - a delicate job indeed, but one that Tim Cook, et al are capable of handling.

 

Apple is more and more deciding that they can piss off the preorder folks all they want (after all, they have your money, and you are obviously in the Apple camp to stay). However, they certainly pissed off lots of folks who preordered (me included) when they promised me last week that I could indeed buy an unsubsidized phone online - I instead could ONLY place a subsidized ATT order, which I did expecting the 21st delivery date, but then was further pissed off when my delivery date was shown as 2-3 weeks, even though I placed my order within 45 minutes of midnight.  Anyhow, I cancelled my order (not easy to do, and I had to get angry with the Apple store, when they directed me to do so online, which was impossible - they finally agreed to help me on the spot, and contacted the online Apple person, miraculously by phone, and a nice lady cancelled my order.

 

I plan on visiting the Apple store on Friday, the 21st, to try to purchase my unsubsidized ATT phone, which is all I was trying to do in the first place - what a way to do business.

Edited by Bagman - 9/15/12 at 6:11pm

got my confirmation email at 2:32 cdt, delivery 9/21

When did you place your order on the 14th, and did it immediately say the shipping date was 2 weeks?

I ordered my wife's iPhone 5 at 3:19am EST. Hers will be here on the Sept. 21. 

I ordered my iPhone 5 at 4:22am EST. It's still showing Oct. 5 delivery for me :(

I suspect he was attacked by the Sa

I thought the white iPhone 5 wasn't shipping on Sept 21...?

2:16 CDT. I didn't start ordering until nearly 10 minutes after it started because the websites were down.

I think you're underestimating the logistics at Apple. Certainly it is possible that they were surprised by the demand in USA, and now have diverted some shipments from countries with not so great demand?

Though I'm not sure if it is possible given different 4G/LTE frequencies.

i think its up to oct 10-16th now

I first tried at 1:55cdt and kept trying til 2:15cdt, I closed my laptop almost went to bed and decided to try on the wifes imac and instantly got on apples site and 2 minutes later had it ordered, I'll go out on a limb and say apple gives there own products priority access I don't know how but I think they do.

Apple app store order and received my order confirmation email at 4:59 Est with a delivery date of October 5th. (16gb,black). Very disappointed.

348am est and I'm hoping things change also

 

For what reason? 

So... is anyone here living the dream?

I think that people look to the shipping dates as confirmation on how well a product is selling. So when Apple state demand is off the scale and the shipping forecasts are extending then it must be true. I suppose manipulation could influence its the psychology of spending patterns

However, Apple must have reasonable accurate projections how many phones are needed at launch so will have built up a stockpile just large enough to meet the demand. After all it does not want the phones to be sitting in boxes and neither do the carriers.

I think both are true.

I just want my iPhone 5s "yesterday."  Not looking into shipping dates any further than my own self interest (i.e. not analyzing Apple's aggregate shipments).

Edited by mi_sat - 9/16/12 at 5:04am

I ordered a 64G black at around 0130 PST. Quoted a two week delivery, that has not changed.  Unlocked, through the Apple store app. (I'm in Canada). 

 

Thank you for your order
Order Date Sep 14, 2012
iPhone 5 64GB Black & Slate (GSM), Unlocked

Ships: 2 weeks
Delivers within 7 days after shipping by Standard Shipping

Edited by Maecvs - 9/16/12 at 5:38am

I placed an order for a 64 black, and a 16 white at 3:58 am Eastern from the iPhone app store app . I was given Oct 5, and 3rd as deliver dates. 58 minutes into the sale and my dates have not changed. I have recieved no email and my delivery days have not changed.

It is not the end of the world. There are people with no clean drinking water in the world. But it is annoying. It seems to me that Apple used the fast sell out to generate press and inflate their stock. How could they burn through in 1 hour, what took 22 hours last time?

Now, hearing that some are getting a better shipping after my order time has made me even more upset. How is that fair?

Cook is an operation guy. I bet they are manipulating things to get advertising that no amount of money can buy. I am just pissed it is by delaying my shipment.

Sucks Apple.

Was just hoping for delivery on the 21st. Have had a cracked screen for quite some time and in need of a replacement. Just hoping for sooner rather than later, is all. Plus new a tech toy is always fun on Xmas morning instead of New Year's Day!

Anyone hear of Photoshop? I seriously doubt this story is true, and is intended to piss off some people and to get others' hopes up.

 

First-gen, but yes. Though I suppose I fail in other areas on the "without giving money to Apple" part.

 

I seriously doubt it's false.

Now that he mentions it (oddly only being raised at post 61) it easily could be fake by someone anti-Apple individual. Where was the photo first found? Samsung's site or Engadget?

Appleinsider also ran a story a couple days ago in which two "readers" claimed they were able to obtain pre-delivery guarantees from authorized AT&T stores, before 12:01 PT Friday. That story also was accompanied by claimed "photographic evidence".

Brilliant.  Fake letter.  Stir the most loyal Apple boys.  Maybe enough to get a news story, or a commercial from Samsung.

 

It may also be that Apple is giving their retail partners much more than the 5-10 that have trickled to some retail spots.  This would force lines and generate super buzz.  It is just surprising to me as Apple has always directed that buzz to themselves and their on-line same day delivered past. In other words, they have always taken care of their own image first. 

 

Or maybe the situation was a glitch?  A mess-up and they just let the orders come in, looking to correct it after.  The app store was down for a good chunk of time.  If that was the case, will Apple go through and fix it.  If cook is an inventory management guy, wouldn't you insist they fix it?

 

Apple is either nailed with a killer sales figure, or we are being played.

 

It's interesting that I've seen absolutely no confirmation from any other source that this is happening.

 

I ordered between 2:50 and 2:55 am central and go the 2 week wait.  My order status still says Oct. 5.

There is absolutely no reason for Apple to choose to not sell a product that would actually lead to profits than to hold back on supply to generate buzz. This is the company that people are debating a dock connector cable, cheap headphones, the chips inside, and its name for the past year. The buzz that would be added would be like adding a grain of sand to a jumbo jet and then saying it's heavier. While technically true it will make absolutely no difference on how it performs. And at the expense of purposely not selling wares you have? It simply doesn't happen when you have more mindshare than god in the Vatican.

If you went in early, it is most likely that your browser was using a cached page. Until you cleared the cache or accessed the site from another computer you probably weren't actually connecting to the store. It doesn't have anything o do with Apple providing an inside edge.

I wish it were only 2-3 weeks, that was what it said when I ordered, but now I'm back to 3.5-4.5 weeks. This is the first time I have ordered at the release and I had hope this many models in Apple would have figured it out by now. I really hope I don;t have to wait a whole month, that's a major bummer.

I wasn't born thursday night, of course i cleared everything first

My suggestion is to do just what I did, if you don't want to wait a month, and live near an Apple store: go the Apple store, cancel the order, and visit the store again after the 21st - last year, almost everyone who did so on the morning of the release walked away with a phone.  At least you won't have to wait a month.  If you are getting a subsidized phone, you can also visit the carrier directly, after you have cancelled your Apple order, that is.

no it's not likely because i cleared everything first, I tried before I ordered on the imac and i tried after and I still couldn't get thru.

 

Can you explain how you know that?

thats great idea except when you ordered your phone you used up your eligibility to upgrade to subsidized phone.  if you cancel order it takes days to get eligibility back.  thats what apple store told me.  i was thinking also to buy early if i can and cancel order.  how many weeks out are new phones if you order today?
 

Mine tonight has gone from Processing to Preparing for Shipment, maybe I can start hoping for early delivery ;)

I ordered iPhone 5 64GB on Sept 14... at 12:05 am is when the Apple Store came online (I started refreshing page at 12 am).   After going through the order process and seeing that AT&T had an old shipping address, I had to abandon the Apple cart and go to ATT.com to update shipping and billing address.    Then went back to Apple.com to pre-order the iPhone 5 (the iPhone 5 page of the Apple Store still said Sept 21 delivery) .   But once the order completed it was 12:45am on Sept 14 and the confirmation said "2 weeks" and the follow up email from Apple also said ships in 2 weeks.   And now the page says for delivery on Oct 5 via Standard Shipping.

 

So, technically, the initial run of iPhone 5's ran out in 40 minutes....  this is faster than the reports I've seen in the news.

Apple canceled my order cause they tried to process the wife's cell phone number which was in the billing information, and yes I used my cell to confirm the upgrade and all that, so I hope whoever got their order updated is happy cause I'm not (unless the wife actually gets one on Friday at the store)

Just got off the phone with AT&T about how apple fd me in the A, and took my eligibility, took AT&T 20 mins to reverse it

This is exactly what happened to me. I woke up at 3AM just to get launch day delivery only to run into problems with ATT (their website was badly overwhelmed). I have an Oct 5 launch date despite my initial attempt to check-out with apple before 3:15. I'm still crossing my fingers that the delivery date will get moved up otherwise I may cancel and wait a couple more months for my subsidy to drop the price to $200 instead of $450.