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Apple's new Maps in iOS 6 draw ire from users around the world - Page 4

post #121 of 472
Quote:
Originally Posted by geekdad View Post

Makes me wonder...who did the beta testing for this? Did they not come accross any of these issues? C'mon now.....Apple is a huge company that prides itself on customer service and a great customer experience and great product design. Its why we all buy their products. But this new app does not seem to meet their standards!

 

 

Yes, but the world is large, you know ....

post #122 of 472
Yeah, they're a step back. I can really see how some people in some cities miss the transit instructions, but I suppose in many of those cities a slightly more cumbersome alternative will sprout up. And they'll probably be behind for at least a year. But by launching it they'll have a base for suitable feedback and I imagine there will be progress. I don't blame them for breaking ties with Google on this particular account and I imagine there are plenty of reasons for the change behind the scenes.
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post #123 of 472
Quote:
Originally Posted by Gazoobee View Post

 

That's your opinion.  

 

Everyone I know who uses Android tells me the turn by turn is great but that the rest of it is very similar to the cluster-f*ck that is Google maps on the web. 

 

 

Thank you for posting Google Maps from 3 years ago on Android 2.2. If you're going to have a discussion, at least bring relevant information, and don't bother trying to tell me everyone runs an old version of Android, Maps updates independently.

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post #124 of 472
What a bunch of cry babies! This is Apple's first maps app, so why do you expect it to be on par with Google's whose been doing it for years? Trust that Apple will get things right over the the course of a few months to a year.
post #125 of 472
It's the first freaking version and Google has been around for years. I happen to find Apple's Maps very useful. Now I can tell Siri to take me somewhere while I'm driving and I'm shown and told where I should go.
post #126 of 472

I've been peeking around using maps here in Victoria Australia and it's pretty much on par with Google maps (a mature product), except faster and smoother in operation. Clearly, this is not the case in parts of the UK. 

 

.. a work in progress and mileage may vary. 

post #127 of 472
iMap located me and my street correctly but some of the stuff near me is out of wack/mislocated......

Will we have a google map app soon?
post #128 of 472
Quote:
Originally Posted by ghostface147 View Post

I really don't know what people truly expected.  Did you honestly expect a 1.0 product to match something or even come close to a system that's been going on for several years?  Yes it sucks now, but it's going to take years to catch up to Google.  Fortunately I live in Houston and the maps works great for me.  I also have a great sense of direction, so that helps too. 


Well, yes.  At least in general - by which I mean, if Apple makes a decision to replace "X" with "Y", then "Y" had better be pretty much just as good as "X".  You can't take a well-done product (like Google Maps) and throw it away for a glorified beta iMaps, and expect people not to be angry.  And given that Apple's sitting on $100 billion, there's really zero excuse for not having iMaps be whiz-bang perfect from the start.

post #129 of 472
Quote:
Originally Posted by muppetry View Post

 

Touch the bottom right corner of the screen to bring up the map options screen, then choose "Report a problem".

 

Thanks. I missed it with the small, gray-on-gray text.

post #130 of 472
Quote:
Originally Posted by kellya74u View Post

A la Bob Newheart: "Well, I'll just ask Siri to give me directions. What, Apple deleted Siri from my iPhone 4? Well, at least My iPhone 5 will be delivered tomorrow, right? ....Your kidding, two weeks? Honey, where's the Garmin I'll use that? It's broken? Your telling me the weight of the cord hanging from the side pulled the receiving connector out of the unit? Where are the paper maps? Bird cage, w-when did we get a bird? What am I going to do? Now honey, there's no need to stop & ask for directions!"

LOL. Classic! Especially that macho last line.

BTW, You can ask Siri for a map of Columbia South Carolina. It will show a mini map in the Siri window – – if you tap it will take you to the maps app and display Columbia South Carolina.

Dictated on my iPad 3


Ha! A man doesn't have to embarrass himself by stopping and asking for directions… He can have his personal assistant do that for him!
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post #131 of 472
Quote:
Originally Posted by MacHead75 View Post

What a bunch of cry babies! This is Apple's first maps app, so why do you expect it to be on par with Google's whose been doing it for years? Trust that Apple will get things right over the the course of a few months to a year.

 

A few months? A year? In what way does that help me if I need to navigate to somewhere tomorrow or next week, and Apple Maps gets it wrong?

 

I expect it to be on a par with Google's app because Apple has removed the Google app and replaced it with its own. Your apologism is risible. Why should users simply keep quiet and accept an upgrade which effects a significant downgrade to a core feature?

post #132 of 472
Quote:
Originally Posted by Wurm5150 View Post

MAPGATE

Apple should've waited another year.

I really hope Google releases a standalone Google Maps app for iOS and save Apple's ass.

A data set for maps gets better with usage. Had Apple waited a year without any significant usage, the maps data set would be the same a year from now As it is today.

Likely, Apple maps usage will go up and Google maps usage will go down -– so that a year from now the results from the two apps will be closer together.
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post #133 of 472
Quote:
Originally Posted by JackMohack View Post

Yeah, not liking the new maps, I now live on a street that no longer exists and a mall that was torn down a couple of years ago is back.

This is what I have noticed as well. The data is very old. That is something that they should have known was going to be a problem. Could they not have purchased current data somewhere? Google, Yahoo, MapQuest all have current data. Where do they buy theirs from?

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post #134 of 472

Apple hubris got in the way. They messed up they should of waited. Google Maps is not just about a piece of data is takes man power and lots of it. Unless apple wants to hire drivers to drive around for 5+ years than imaps will always be behind google maps. 

 

Street view not only collects pictures but road signs and business names. So next time google maps tells you that tine little street in x town is a one way lane, thank the street view car that drove and picked up that sign.

 

One more area where Apple maps are screwed, google maps knows everything that google search knows, they share the same database. While apple maps is connected to crappy yelp search, google maps is powered by google search. So when google maps knows that x building that use to be "casa bonita" is now "petes deli" its because Google maps crawls website just like google search does. That in combination of google places is why no one beats google on updated business listings. 

 

Of and street view don't get me street view. Which has now turned into:

Business view 

Education building view

Government building view 

Museum view

Park view

Ancient structure view

 

Google maps data puts every other map/geo product to shame.

 

Google Maps is the holy grail and is increasing at a rate Apple can't match. 

 

Google map maker? Don't get me started.

 

There are two places where google can't be touch when it comes to sheer data points. Youtube and Maps. And the Map with the most data wins. Apple you screwed up. 

post #135 of 472

Nice looking maps, but I'm disappointed so far. In my area, relative to Google, maps are seriously out of date, no traffic data, degraded aerial imagery (although better than Google's was until a few months ago), and, of course, no street view, which I did use. All except street view, as far as I can tell, are available on maps.google.com.

 

I'm curious how much this was a forced move on Apple's part, either due to licensing issues or perhaps because it was the only way to get turn-by-turn in their own maps app. I'm also curious whether they knew the extent of the issues and resulting complaints, what their strategy will be to address them, and how fast the app performance will improve.

post #136 of 472
Quote:
Originally Posted by mstone View Post

Quote:
Originally Posted by JackMohack View Post

Yeah, not liking the new maps, I now live on a street that no longer exists and a mall that was torn down a couple of years ago is back.

This is what I have noticed as well. The data is very old. That is something that they should have known was going to be a problem. Could they not have purchased current data somewhere? Google, Yahoo, MapQuest all have current data. Where do they buy theirs from?

 

TomTom apparently. That's what the app says.

post #137 of 472
Originally Posted by derekmorr View Post
How should someone go about fixing a bug or missing data in Apple Maps? I don't see a way to report problems or submit new data?

 

They said they use Open Street Map for some of the basemap data.

 

You've already answered that question. Fix it yourself at the source.


Originally Posted by Mazda 3s View Post
Like this:

 

Right! The latter is a valid complaint, the former is not.


Originally Posted by Euphonious View Post
My complaint is that my hometown doesn't exist on Apple Maps. It is simply not labelled - despite a nearby village being clearly labelled. Is that legitimate enough for you?

 

Not really. Add it yourself. Who better to do it than a native?

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There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already f*ed.

 

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There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already f*ed.

 

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post #138 of 472

I hoped they'd fix maps before release. I always take Kyoto as an example. It's a big city, but it looks awful on maps.

It's a real shame. I hope google soon releases googlemaps for iOS with streetview.

Apple has a LOT of work to do.

Google has the power of their search algorythm on their side, I'm not sure Apple can beat them on that.

They can beat them on map clarity, but they first have to concentrate on adding data to their maps.

post #139 of 472
Quote:
Originally Posted by Dick Applebaum View Post


Likely, Apple maps usage will go up and Google maps usage will go down -– so that a year from now the results from the two apps will be closer together.

 

I think the point is that Map is a core function of the mobile phone. Everyone looks at Google maps as the best and I can promise you that Google/Moto/Samsung et al will make a point of it in their advertisement.

 

This has the potential of market loss if in the next month or so they do not solve the problem!

post #140 of 472
Quote:
Originally Posted by Xian Zhu Xuande View Post

Yeah, they're a step back. I can really see how some people in some cities miss the transit instructions, but I suppose in many of those cities a slightly more cumbersome alternative will sprout up. 

As has been mentioned, you can use maps.google.com in Safari and place an icon on the home screen. I did this months ago in preparation for the new Apple maps replacement as the devs were already warning how it no longer contained transit schedules. In the mobile web version of Google maps, the directions button is the diamond shaped icon with an arrow. Once on that tab you can select walking, driving, transit etc.

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post #141 of 472
In some ways I actually like Apples maps, it makes for uncluttered driving information. That is the good part, the bad part is lots of user interface bugs.
post #142 of 472
Quote:
Originally Posted by Tallest Skil View Post

Originally Posted by Mazda 3s View Post
Hehe:
http://theamazingios6maps.tumblr.com/

 

Thanks for the link. So instead of fixing the problems themselves, they whine about how bad it is. Why should anyone who brings up iOS' Maps in that regard be taken seriously? The only legitimate complaints that can be had, then, are the accuracy and clarity of the satellite and flyover imagery.


How do you get, from those images, that "the only legitimate complaints... are the accuracy and clarity of the satellite and flyover imagery"?  Do you not even see, e.g., that entire towns are gone?

 

In the U.K. image, I don't have to ask Google for more info if I want to go from Warwick to Stratford; I can tell just by looking that I need to take the A429 and then the A46.  (And mind you I'm sitting in Silicon Valley and have never been there; I can literally just deduce this information from looking at the map.)  In the Apple image... well, let's set aside the little fact that neither Warwick nor Stratford are labelled (and in fact Stratford is *mis*labelled)... except for the M-class roads, there's no road data.  I'd have to zoom in to (presumably, eventually) see the labels on the A429 and A46.  And there are no labels for other villages and towns, either - in Google, I can see that in Lower Fulbrook I could veer off the A46 and take another road... in Apple, there's no Lower Fulbrook - meaning I have no landmark to watch for.

 

And of course, there's the completely separate discussion of the transit routing fail, and the awkwardness / inability to switch between travel modes in directions.  (You have to select your mode of travel *before* asking for directions?!  I often pull up directions just to get a rough idea, even if I don't want to follow a precise map, or because I'm just curious.  Now I'm going to have to first go through another action-item to choose a travel mode first?  Ugh.)

post #143 of 472
Quote:
Originally Posted by MacHead75 View Post

What a bunch of cry babies! This is Apple's first maps app, so why do you expect it to be on par with Google's whose been doing it for years? Trust that Apple will get things right over the the course of a few months to a year.

 

I think we deserve better than a "first effort" Maps App, after we've spent all this time on iOS, often for years now, using a polished, mature Maps product.

 

Now, that's been taken away, and we're essentially expected to sit on our asses and *wait* for Apple to fix and improve it. 

 

The problem here is that it's a Maps app. A key app. This stuff is *important* for the bulk of the market. The entire idea, in principle, can't be treated like some productivity app being replaced with a new one that will eventually mature. The Maps app *on any platform* is a CORE FUNCTION. Do you get that? You can't in any reasonable frame of mind replace that (and replace it completely, in this case) with an in-development Beta product. 

post #144 of 472
Quote:
Originally Posted by Tallest Skil View Post

You've already answered that question. Fix it yourself at the source.

Shall we hire a plane and sort out the aerial photography too? :P
post #145 of 472
That bad huh?
Well at least there is the Google maps app.

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post #146 of 472
Quote:
Originally Posted by Gazoobee View Post

 

That's your opinion.  

 

Everyone I know who uses Android tells me the turn by turn is great but that the rest of it is very similar to the cluster-f*ck that is Google maps on the web. 

 

Wow... taking an example from three years ago is hardly an argument.

post #147 of 472
The apple maps implementation has correctly identified where my house is... turn by turn took me right to my garage door. Google maps directions doesn't even register the roads in my sub division exist. They SHOW up on the map, but forget trying trying to get directly to my house. Heck there is even a street view image of our house, but google won't give directions right to it. The best it would do is take them to the road outside the division...

So for me, the new maps app is a plus so far. I still have to see how it does in other areas of the US though, which I will be able to test in a few months.

On a side note, I don't really miss street view - never really had a need to use it. And when I did use it, it was slow and sluggish. "Stepping" through from point to point just to see stuff is aggravating. The 3d perspective view shows the general look, layout, and size of things in an area and that is what I am really interested in before I go somewhere to become familiar with it. Not just the fronts of buildings. It allows me to do what I need to do quicker - recognize the area im in. My only qualm is there needs to be more cities.

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W. Pauli, winner of the Nobel prize in physics, said that all scientific methods fail when questions of origin are involved.


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post #148 of 472
Quote:
Originally Posted by DeeGee48 View Post

Definitely needs work! And I know Apple will make it right. The sooner the better though. Views of the ground, less than a mile up, look like a bowl of oatmeal! And in Flyover, the Billy Penn statue on the top of Philadelphia City Hall just looks like an amorphous monolith of metal! It is not recognizable AT ALL as a person. Also, the Frank Rizzo statue across the street is non-existent!

On the good side, the turn by turn worked well in my dense suburban area.

Give it some time! I have been playing with the new maps app since it first appeared in the Beta and it continuously gets better.

For example there was no 3-D view of London for the Olympics but now there is one.
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post #149 of 472
Is the inferiority of the new Maps app really the deal-killer that it's being made out to be, or is it at the same level as, let's say, the shutdown spinner graphic going Retina?
post #150 of 472
Over all, I feel the iOS Maps to be sub-par compared to the previous versions. My entire county in California is not available in 3D yet. Okay, so the 3D functionality is useless to me in that case. Also, the satellite view of the county is lower quality than the Google Maps version in previous releases. I use satellite view for nature hikes to identify trails, although it is still passable. Also, when I try to use the mass transit functionality it suggests using a third-party app?

It is nice turn-by-turn was finally added, but I am still disappointed I cannot disable suggesting toll roads.
post #151 of 472
Quote:
Originally Posted by Sierrajeff View Post

 

In the U.K. image, I don't have to ask Google for more info if I want to go from Warwick to Stratford; I can tell just by looking that I need to take the A429 and then the A46.  (And mind you I'm sitting in Silicon Valley and have never been there; I can literally just deduce this information from looking at the map.)  In the Apple image... well, let's set aside the little fact that neither Warwick nor Stratford are labelled (and in fact Stratford is *mis*labelled)... except for the M-class roads, there's no road data.  I'd have to zoom in to (presumably, eventually) see the labels on the A429 and A46.  And there are no labels for other villages and towns, either - in Google, I can see that in Lower Fulbrook I could veer off the A46 and take another road... in Apple, there's no Lower Fulbrook - meaning I have no landmark to watch for.

 

 

 

You are indeed spot on! I think the problem is that the Apple maps are similar to the Openstreetmaps in terms of rendering. You will not get detailed information unless you zoom in completely. This may introduce less clutter but at the same time you lose valuable information on maps which defeats the whole point of a map!

post #152 of 472
Quote:
Originally Posted by Xian Zhu Xuande View Post

Yeah, they're a step back. I can really see how some people in some cities miss the transit instructions, but I suppose in many of those cities a slightly more cumbersome alternative will sprout up. And they'll probably be behind for at least a year. But by launching it they'll have a base for suitable feedback and I imagine there will be progress. I don't blame them for breaking ties with Google on this particular account and I imagine there are plenty of reasons for the change behind the scenes.


My comment here applies to many who have said "just report the problem" or "just wait, in a year or two it will be much better".  I don't want to be Apple's free cartography-checker and beta-tester.  Apple has $100 billion in the bank.  They either should have made a stellar product from the get-go, or not forced iMaps on everyone (who upgrades to iOS 6, which I apparently won't be doing soon) before it was ready.

post #153 of 472

I too am glad I didn't 'upgrade' to iOS 6. If I had, I would reverse it and install iOS 5 using the developer tools. Maps is something I actually use, nothing new in iOS 6 looks very useful, so I'll pass on my iPhone 4. If I get and iPhone 5, you can't use iOS 5, but perhaps a jailbroken iPhone 5 can have the iOS 5 maps in place of iMaps.

post #154 of 472
Quote:
Originally Posted by Tallest Skil View Post

Not really. Add it yourself. Who better to do it than a native?

 

Why should I have to add it myself?! Apple replaces the prior maps product with an inferior one, and I have to fix it myself?! Apple foists this inadequate new product on me, and I'm expected to be a beta tester? Is this what people pay premium prices for Apple hardware for?

 

Are you seriously so blinkered and unable to criticise Apple than you can't see the problem with a map 'upgrade' that strips out large volumes of data?

 

What's the chance that you'd take the same attitude if this were an upgrade to Android maps? Or would you be castigating Google for pulling the rug out from under its users?

post #155 of 472
Good morning dear Apple's fair weather friends, 'schadenfreudists', storming opportunists, or panic-stricken end-users,

Crowd sourcing Siri and Maps democratizes the whole process of gathering and sorting data sets to reflect...in due time...reality in all its complexities. Without, I dare say, infringing unduly on people's privacy.

Severing ties with either an abusing spouse or an afflicting drug addiction causes pain, ...until you manage to get a hold of yourself and move forward on your own, offering the world at large a partnership in advancing equal-opportunity-type...'humane'-scaled progress. In leaps and bounds. Away from 'candy-wrapped', monopolist-centric dependencies.

I, for one, am glad to take a step back, ...if that's the price to...sooner than later...shoot two degrees of freedom sideways and then full human-sweat ahead. Google's map isn't the end of the world, ...it simply maps out extensively Google's God-like, hands-on approach to the world. Your world, my world, ...our world within megalomania's grasp.

 iOS simply embarks on a 'coming-of-age', cleansing process... At the cost/benefit of pruning the life-sucking, Google branches off the Apple tree.
post #156 of 472
Maps isn't that bad! For travel in the US it seems to be fine. There are bugs in the app itself but this is release #1 so that is no surprise.

Honestly iOS 6 has many good reasons to update, I wouldn't let Maps hold you up.
Quote:
Originally Posted by Freshmaker View Post

Ouch.  Glad I decided to hold off on upgrading.  Hopefully they can get it up to snuff soon!  Was looking forward to the built-in navigation...
post #157 of 472

I love flyover, I think it can be as useful as streetview. That doesn't change that streetview is essential to me and to many others for many reasons.

A merge between Apple Maps with flyover and google's search capacity, navigation knowledge, transit mode and streetview would be PUUURFECT!

 

Just try looking at Rome in flyover, it's beautiful, it's like being there! That's very Apple to me. The implementation is not though.
 

post #158 of 472

He can't. It's like talking to a robot.
 

post #159 of 472
Maps is very useful. You obviously don't know what you are talking about as you haven't updated yet. You need to try it before dismissing it.
Quote:
Originally Posted by davida View Post

I too am glad I didn't 'upgrade' to iOS 6. If I had, I would reverse it and install iOS 5 using the developer tools. Maps is something I actually use, nothing new in iOS 6 looks very useful, so I'll pass on my iPhone 4. If I get and iPhone 5, you can't use iOS 5, but perhaps a jailbroken iPhone 5 can have the iOS 5 maps in place of iMaps.
post #160 of 472
Quote:
Originally Posted by macinthe408 View Post

Is the inferiority of the new Maps app really the deal-killer that it's being made out to be, or is it at the same level as, let's say, the shutdown spinner graphic going Retina?

 

 

Yes and no.

 

Maps is something that consumers used and need to use and often need to use *right now*. 

 

After using Google Maps for all this time, there can be no room for error. 

 

Will it make me go Android? Of course not. Android as a platform, in totality, doesn't compare. But has Apple frustrated users needlessly (enough to make the headlines)? Yes. 

 

Frankly, I don't give a sweet shit what agreement was between Apple and Google. Apple had months (if not years) to prepare for this day. Their mantra has always been User Experience, even at great cost, even if it mean saying NO to other opportunities. That mantra got lost this time. In a big way. 

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