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Apple 'working hard' to rectify Maps issues, appreciates 'customer feedback' - Page 5

post #161 of 246
Quote:
Originally Posted by jabohn View Post

So where do we leave "feedback"? Is there something in the app to mark a problem spot?

Press hold to drop a pin

Press iI on the pin flag to open it

Tap "Report a problem"
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post #162 of 246

To the blind Apple fanboys who are upset that people are complaining about iOS6's Map app, if staying silent would fix this problem, then we would! (but we know differently don't we?)

post #163 of 246

I remember the initial backlash that came for Final Cut Pro.  Now everyone says it's the best.

 

I really like the Apple maps.

 

I don't need StreetView since I have FiyOver.

 

Time will tell. 

post #164 of 246
Quote:
Originally Posted by jragosta View Post


Only 10% usable? It would be interesting to find out where you got that number.
Not to mention, of course, that they're not replacing a 10 year old product. The iPhone is only 4 years old, so how are they replacing a 10 year old product? You can't compare Google Maps on a PC to the mobile version.
I don't see a cop out. You were using Google's maps before. You can download Google Maps soon and continue to use Google's maps. Apple is simply offering an alternative that is superior in some ways and not in others. If history is any guide, the capabilities will grow rapidly until it becomes the premier solution. How is that a dangerous attitude?
Then talk to Google who declined to renew the contract.
Well said. I can't understand the fixation on street view. If you can read a map, it's not really necessary.

Let me know when you are in Singapore. Some of us rely on this. Do you own your own transport? Well try to stay in Singapore and the cheapest car cost USD$80,000 (excluding other costs)

 

10 year old is for Google Maps age. Not the iPhone.

 

I am not even comparing Google Maps on a PC version when I have iPhone 3Gs and 4S.

 

Yes 10% usable is because I can only search for places which is accountable to 10% and some is not even accurate.

 

More importantly is public transit is NOT EXISTENT. 

 

I don't use Street View as Google Maps Street Views are 2-3 years old. So I don't rely on that at all.

post #165 of 246
Quote:
Originally Posted by Dick Applebaum View Post

As others have posted, what if the choice was:
1) IOS 6 maps app
2) No maps app at all
Aren't there map apps in the App Store better than iOS 6 native app is right now?
post #166 of 246
Quote:
Originally Posted by Rogifan View Post

Quote:
Originally Posted by Dick Applebaum View Post

As others have posted, what if the choice was:
1) IOS 6 maps app
2) No maps app at all
Aren't there map apps in the App Store better than iOS 6 native app is right now?

IDK... If so, are these better than the iOS 5 maps app?
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post #167 of 246
Quote:
Originally Posted by trd105 View Post

 

 

An honest question for you, since I have never used an iPhone or iPad but am interested in apple's new products, does Apple's mapping service track you? And can you opt out of that?

Yes, it tracks your location and logs travel speeds, where you've stopped, for how long, what roads you've driven or walked, and other assorted location data useful for mapping and traffic flow. I don't know that anyone is claiming Apple stores/logs that for any purposes other than identifying traffic speeds and ties-ups when combined with other user's travel stats, and perhaps for aggregated advertising demographics. I seriously doubt they care where you personally are or what you're doing, No worries there at all as far as I'm concerned.

 

And to answer the second part of your question,  no you cannot opt-out of tracking with the new Apple maps. 

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post #168 of 246
Quote:
Originally Posted by Chairman Mao View Post

Yes 10% usable is because I can only search for places which is accountable to 10% and some is not even accurate.

I see. So for your number to be correct, then the ONLY thing an iPhone will do is maps - and it's wrong 90% of the time.

I'd love to see your evidence for either of those premises.
Quote:
Originally Posted by Chairman Mao View Post

More importantly is public transit is NOT EXISTENT. 

Then you use one of the free third party apps which are available to get you to the train station or bus.
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post #169 of 246
Quote:
Originally Posted by Tallest Skil View Post

Which one, the one where you used inappropriate language or the one where you insulted another member of the forum? Because they were both deleted.
Oh, okay, so you were just being irrational there.
No something about Forstall has always bugged me. This is a PR disaster. Forstsll is responsible for the map team. He needs to take accountability for this screw up.
post #170 of 246
Originally Posted by Rogifan View Post
No something about Forstall has always bugged me. This is a PR disaster. Forstsll is responsible for the map team. He needs to take accountability for this screw up.

 

He's responsible for iOS. I'm sure there's someone between him and the Maps team.

Originally posted by Relic

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Originally posted by Relic

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post #171 of 246

I haven't been reading the comments here for a couple of years, because the Android shill infestation became intolerable, but I thought I'd check back to see how they squeal about this issue. I guess things haven't changed much.

The only reason I'm adding a comment is to register my surprise that there are people depending on these kind of phone apps for mission-critical directions. Surely that's hyperbole? "Smart" phones and similar techno-toys are just that—toys. Google Maps is for entertainment value. Period. If iMaps is less entertaining, then they have a problem...otherwise not.

If you really need to find your way anywhere with reasonable accuracy, you're going to have to get a real map. I have a current three-county book of Thomas Brothers maps in my car, and hardly a week goes by that I don't find a mistake in them. Google Maps isn't remotely in the same universe.

If people are really depending on these entertainment apps to the extent they say they are, a lot of them are going to be grievously disappointed...and a few of them are going to get killed—seriously, it's already happened. Techno-hipsterism has become a life-threatening ailment!

I have no opinion on the new Apple maps service vs. Google since I haven't used it yet, but please give it a decade or five before you start really depending on these services with your life—and I wouldn't, even then.


Edited by Mac-sochist - 9/20/12 at 7:34pm
post #172 of 246
Originally Posted by Mac-sochist View Post

If you really need to find your way anywhere with reasonable accuracy, you're going to have to get a real map.

 

It's 2012, not 1912. I disagree. Though you make many valid points otherwise.

Originally posted by Relic

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post #173 of 246
Quote:
Originally Posted by Tallest Skil View Post

Quote:
Originally Posted by Mac-sochist View Post

If you really need to find your way anywhere with reasonable accuracy, you're going to have to get a real map.

It's 2012, not 1912. I disagree. Though you make many valid points otherwise.

I tend to agree! Can you even buy paper maps today... That are less than 10 years out of date? Where? At your corner gas station/mini mart?

Digital maps are what we have... There are no alternatives!
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post #174 of 246
Quote:
Originally Posted by Tallest Skil View Post

Originally Posted by Mac-sochist View Post

If you really need to find your way anywhere with reasonable accuracy, you're going to have to get a real map.

 

It's 2012, not 1912. I disagree. Though you make many valid points otherwise.

My office in down the street about a 100 meters from the former world headquarters of Thomas Maps and the property is still vacant. Very nice building though I wish I could afford to buy it.They were essentially killed with the web mapping revolution. I know the founders. They relied heavily on Freehand as their design application and when Adobe Illustrator became the default vector drawing application they became very isolated from a technical perspective. Before the Internet revolution, every ambulance, fire truck and police car in California was required to carry Thomas maps onboard. Not any more since they all have online map access. Thomas is toast. interestingly another company that I am familiar with is augmenting fire house response teams with local data such as streams, creeks, swimming pools, etc. where they can get water as well as numbers of house hold pets, and number of residents so in firefighting efforts they have localized information.

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post #175 of 246
Originally Posted by Dick Applebaum View Post
I tend to agree! Can you even buy paper maps today... That are less than 10 years out of date? Where? At your corner gas station/mini mart?
Digital maps are what we have... There are no alternatives!

 

If there's one thing paper I wish we didn't have today, it's phone books. Though there again, digital equivalents ARE still somewhat lacking.

Originally posted by Relic

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Originally posted by Relic

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post #176 of 246
Wow, I just realized that Tallest Skil is a moderator over at 9to5Mac as well:
Quote:
No. I'm done being polite to trolls. They deserve absolutely nothing from us. They're not too stupid to look up the right information, they're explicitly ignoring what is correct to serve their purposes.
http://************/2012/09/20/as-apples-new-maps-get-ridiculed-its-partners-feel-the-burn-lash-out/

Well, I guess it's safe to say that we here at AI aren't the only ones to receive your venom :-)
post #177 of 246
Quote:
Originally Posted by Vaelian View Post


Those didn't replace anything. Other tablets continued to be available, users had choice. This is not the case now, unless you do like me and do not upgrade.

Of course you have choice, and lots of them. There are other map apps available in the app store, and you can always access google maps via the web browser. Put on your big boy pants and let it go. Realize that this is V1 and will get better rapidly. Google was holding a gun to apple's head with their app, both monetarily and with lower feature set than their own android app. Why aren't you screaming about that? Give Apple credit for taking on Google, the new evil, and preventing them from gaining total world domination!

post #178 of 246
Quote:
Originally Posted by Rogifan View Post


No something about Forstall has always bugged me. This is a PR disaster. Forstsll is responsible for the map team. He needs to take accountability for this screw up.

PR disaster? No, how about a great opportunity for headline baiters, trolls and FUD pushers! This is V1, there are many alternate map app alternatives for the iPHone, and there is still web access to google maps. Everyone complaining, put on your big boy pants and grow up. Things will get better quite rapidly with Apple's offering.

post #179 of 246
Quote:
Originally Posted by mstone View Post

Quote:
Originally Posted by Tallest Skil View Post

Quote:
Originally Posted by Mac-sochist View Post

If you really need to find your way anywhere with reasonable accuracy, you're going to have to get a real map.

It's 2012, not 1912. I disagree. Though you make many valid points otherwise.
My office in down the street about a 100 meters from the former world headquarters of Thomas Maps and the property is still vacant. Very nice building though I wish I could afford to buy it.They were essentially killed with the web mapping revolution. I know the founders. They relied heavily on Freehand as their design application and when Adobe Illustrator became the default vector drawing application they became very isolated from a technical perspective. Before the Internet revolution, every ambulance, fire truck and police car in California was required to carry Thomas maps onboard. Not any more since they all have online map access. Thomas is toast. interestingly another company that I am familiar with is augmenting fire house response teams with local data such as streams, creeks, swimming pools, etc. where they can get water as well as numbers of house hold pets, and number of residents so in firefighting efforts they have localized information.

Think about encyclopedias... Like World Book or Britannica!
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post #180 of 246
Originally Posted by Mazda 3s View Post
Wow, I just realized that Tallest Skil is a moderator over at 9to5Mac as well:
http://************/2012/09/20/as-apples-new-maps-get-ridiculed-its-partners-feel-the-burn-lash-out/
Well, I guess it's safe to say that we here at AI aren't the only ones to receive your venom :-)

 

I fail to see what this has to do with anything or how it's incorrect. Liars deserve no recourse.

Originally posted by Relic

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Originally posted by Relic

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post #181 of 246
Quote:
Originally Posted by gwmac View Post

Just read on 9to5mac that Google has already submitted maps to the app store.

 

To repeat:

 

Google has submitted their Maps to the Apple app store.

 

Your guess is as good as mine as to how long it will take for approval. I hope it doesn't take as long as Google voice did. Also curious if features are added like voice turn by turn or any features taken out. 

 

 

Yes, and that is a good reliable source. Not. 

post #182 of 246
Quote:
Originally Posted by Tallest Skil View Post

He's responsible for iOS. I'm sure there's someone between him and the Maps team.
Oh sure, but the buck stops with him as the maps team reports up through him (I'm assuming).
post #183 of 246
Quote:
Originally Posted by FreeRange View Post

PR disaster? No, how about a great opportunity for headline baiters, trolls and FUD pushers! This is V1, there are many alternate map app alternatives for the iPHone, and there is still web access to google maps. Everyone complaining, put on your big boy pants and grow up. Things will get better quite rapidly with Apple's offering.
Nope it is a PR disaster. Just wait till millions of people (who don't follow tech blogs or fan sites) start using this crappy app. Why do you think Apple is working round the clock to get some of these issues fixed? I'm sure Google and Samsung have big smilies on their faces right now.
post #184 of 246
Quote:
Originally Posted by SpamSandwich View Post

 

They did replace something. They replaced Google's maps with their own. Whether you consider them an adequate replacement or not is up to you.

 

I know they'll get better in a year or two, so in the meantime I'll be using Google Earth and Waze apps. I'll use Apple's maps occasionally for the larger cities.

this is Blackberry mentality..add a feature then will fix it later..they screwed up period

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post #185 of 246
Quote:
Originally Posted by FreeRange View Post

Of course you have choice, and lots of them. There are other map apps available in the app store, and you can always access google maps via the web browser. Put on your big boy pants and let it go. Realize that this is V1 and will get better rapidly. Google was holding a gun to apple's head with their app, both monetarily and with lower feature set than their own android app. Why aren't you screaming about that? Give Apple credit for taking on Google, the new evil, and preventing them from gaining total world domination!

 

 

Yes, that is what I don't get. Google has always given iOS users a lessor experience. Further, an article came out two days ago saying how developers are starting to prefer Android because Google gives developers access to things like a users call history and location data. Again, it shows you with Google you are the product, not the customer.  If it were Microsoft, people would be screaming. Yet, Microsoft is actually putting out good apps for iOS. 

 

Moreover, I suspect many people who actually wanted a full service map solution weren't using Google maps on an iPhone. I am using Navigon because I like features like  Turn by Turn. I haven't used Google maps on the iPhone in two years. Heck, Map Quest's free IOS application is better than Google maps on an iPhone. It gave you turn by turn for free.  Apple's solution seems pretty good to me. Moreover, I like how Maps gets data from places like Yelp instead of Google places, which just ripped Yelp off (and not as good). 

post #186 of 246
Quote:
Originally Posted by Rogifan View Post

Nope it is a PR disaster. Just wait till millions of people (who don't follow tech blogs or fan sites) start using this crappy app. Why do you think Apple is working round the clock to get some of these issues fixed? I'm sure Google and Samsung have big smilies on their faces right now.

It's missing a lot that iOS 5 Maps had but it also has plenty that it doesn't. For me, this is an overall downgrade, as I've expressed for months, but it's not the disaster some are making it out to be. Unless the turn-by-turn directions are disastrously bad I doubt anything will come of it and I bet most will trade StreetView for TbT*.



* I'm not one of them as I do love my TomTom app.

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post #187 of 246
Quote:
Originally Posted by Rogifan View Post


Nope it is a PR disaster. Just wait till millions of people (who don't follow tech blogs or fan sites) start using this crappy app. Why do you think Apple is working round the clock to get some of these issues fixed? I'm sure Google and Samsung have big smilies on their faces right now.

 

 

I honestly don't get this. Google Maps on iOS sucked big time. Free apps like Map Quest worked better. I gave up with it and used Navigon. Any problem the iOS map app has is mostly related to needing more data. Apple provided an easy way to report improper data. In the end, the Map app will be much better than what Google was giving us. 

 

The only reason this is a PR disaster is because the media needs to find something bad to report about.

post #188 of 246
Quote:
Originally Posted by Rogifan View Post


Oh sure, but the buck stops with him as the maps team reports up through him (I'm assuming).

no need to assume, you're exactly right.  He's the Senior Vice President of iOS development

post #189 of 246
Quote:
Originally Posted by TBell View Post

Quote:
Originally Posted by Rogifan View Post


Nope it is a PR disaster. Just wait till millions of people (who don't follow tech blogs or fan sites) start using this crappy app. Why do you think Apple is working round the clock to get some of these issues fixed? I'm sure Google and Samsung have big smilies on their faces right now.

 

 

I honestly don't get this. Google Maps on iOS sucked big time. Free apps like Map Quest worked better. I gave up with it and used Navigon. Any problem the iOS map app has is mostly related to needing more data. Apple provided an easy way to report improper data. In the end, the Map app will be much better than what Google was giving us. 

 

The only reason this is a PR disaster is because the media needs to find something bad to report about.

Yeah but core mapping is connected to all apps that need mapping or localized search or location aware data so it is more than just saying there are other map apps, this is core functionality.

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post #190 of 246
Quote:
Originally Posted by kurtmac View Post

To the blind Apple fanboys who are upset that people are complaining about iOS6's Map app, if staying silent would fix this problem, then we would! (but we know differently don't we?)

You have it backwards. The complainers seem to think that whining about it here is going to fix the problem. A number of people (no doubt a very tiny number) are saying that they would refuse to buy an Apple product or would refuse to upgrade to iOS 6 because of the issue. Neither of those solves the problem.

Solving the problem would involve actually sending a bug report to Apple on the problem - which is what all the "Blind Apple fanboys" have been suggesting all along.
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post #191 of 246
Scott Forestall is a bonehead. if they dont have the apples of steel to sack him, they should at least make sure that smirking jerk never appears again at a keynote and is locked away somewhere on the apple campus to do rudimentary work, including getting coffees and lunch for the guys who now have to work weekends to fix this mess.

Consumers treated as not only mice but lab mice!
post #192 of 246
Quote:
Originally Posted by jragosta View Post

You have it backwards. The complainers seem to think that whining about it here is going to fix the problem. A number of people (no doubt a very tiny number) are saying that they would refuse to buy an Apple product or would refuse to upgrade to iOS 6 because of the issue. Neither of those solves the problem.

Solving the problem would involve actually sending a bug report to Apple on the problem - which is what all the "Blind Apple fanboys" have been suggesting all along.

Dear Beloved Apple Map Team:

 

I know you are busy getting a lot of hate mail about the new iOS 6 maps but I would like to point out that I'm trying purchase some properties which don't appear on your new maps app. When you get around to it could you please focus more on actual map data and less on hyping how advanced your new mapping technology will revolutionize the way we think about maps. I just want accurate up to date aerial photography so I can make property purchasing decisions based on location as viewed on online. Without that I would have to find another mapping application. I appreciate all of your effort in developing the smartphone but accurate mapping is very important to my line of business and I feel that your latest offing is less than adequate. Thanks very much, Signed devoted Apple fan.

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post #193 of 246

It's quite obvious to anyone not living in a bubble or affected by the reality distortion field exactly what has happened here.

 

When Steve took his big ol temper tantrum and threatened to "go thermonuclear" on Android, it set actions in motion to eliminate Google as a partner.  Even though Maps clearly isn't ready for PrimeTime, Apple shipped it anyway because it's more important for them to them to hurt Google than it is to help customers.

 

It's bullshit that Apple deliberately crippled iOS6 for iPhone 4 users. We don't receive features like turn-by-turn directions, panoramic photos, FaceTime over cellular, etc even though the hardware is more than capable of running them.  How do I know this?  Because there are a TON of apps that perform these exact features. iOS users can no longer make fun of Android fragmentation. iOS is equally as fragmented. Version numbers have nothing to do with it.


And let's not forget the jerkoff they hired to run retail.  The first thing he did was fire people...  in a bad economy...  when Apple Retail is making more money per square foot than anyone else.

I do not like where the company has been headed lately.  They're the richest company in the world and instead of spending more money on R&D (4% compared to 12% at MS and GOOG) and innovating, they're taking advantage of an obsolete patent system by bullying and litigating.  You know who used to do that?  Microsoft.  You know who else?  The "Big Brother" character in Apple's 1984 commercial.  As a result, Android has more market share and features while Windows Phone has a better GUI.

iPhone has become stagnant.  And Apple has become fat and happy.


So this Xmas I'm switching to Windows Phone.  They have the best GUI and since Microsoft is in third place, they're going to fight the hardest for my business...which means the platform is only going to get better.

In the end, it's all about who has the best ecosystem. With Windows 8, Windows Phone 8, XBOX, SkyDrive, and MyFord Touch, Microsoft has all the bases covered--except for a decent watch.
 

  



 

 


Edited by Waverunnr - 9/20/12 at 9:48pm
post #194 of 246
If you want to know what Apple must do with Maps, and why Google is so far ahead, read this:

http://www.theatlantic.com/technology/archive/2012/09/how-google-builds-its-maps-and-what-it-means-for-the-future-of-everything/261913/
post #195 of 246

Try Nokia Maps with public transportation and routing using the Mobile HTML5 version for iOS 6 here http://m.maps.nokia.com/

post #196 of 246
Being a new service is no excuse for this kind of horrible cartography. It was in beta for a year. If that wasn't enough, they should have left Google Maps as default until iOS 7.

There is one reason I haven't upgraded my iPad to iOS 6: The Maps. I upgraded my iPhone and now regret it because, short of Google making an Maps app or using some lousy web-app, now I can't see what building my classes are in on campus. I already had Waze for navigation, I didn't need this. Thanks a lot Apple.
post #197 of 246
I had to walk 3 miles across the west area of Boston today, after upgrading last night. It was utterly horrible. I couldn't even see the public transportation stations at the wider zoom levels, the font was antiquated and ugly. I hope that gets resolved and would love to know where I can "complain" to apple.
post #198 of 246
Quote:
Originally Posted by Tallest Skil View Post

When's the last time that Apple replaced something and then less than a year later everyone acknowledged that Apple's decision and outcome had become what was known as right?

 

Probably the original iPad, replacing what we knew as "tablets" before.

 

And then the iPhone, replacing what we knew as "smartphones" before.

It was a brave move to replace Google Maps but Apple's will improve markedly in the next 12 months, as will SIRI. I really like the smooth performance of iMaps.

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post #199 of 246
IF Apple doesn't get this Maps problem fixed by Tuesday Sept. 25, they can kiss their 10 million iPhone 5 unit sales number bye..bye...it'll br more like 10,000 and upgrades will dry up !

This is contra-Apple everywhere and constitutes a huge hole in their record of 'it just works' meme.... NOT!
post #200 of 246
Remember FCPX and MobileMe? These got better over time, even though there were initially users who were unhappy when these launched. I believe the same thing is in the cards for Maps. But I do agree that it is problematic for Apple, which prides itself on having a polished product. I'm not apologizing for them, just expressing my opinion as to how this will play out.

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