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Apple hiring developers to work on widely-criticized iOS 6 Maps

post #1 of 175
Thread Starter 
A number of postings to the Apple's job site reveals the company is looking to bolster its newly-released Maps app, which has been almost universally panned since iOS 6 launched on Wednesday.

Over the course of the past week, Apple has posted multiple listings for software engineers who will handle development, real-time rendering and overall upgrades to the fledgling mapping service, among others.

According to one job description, Apple's iOS Maps team is "responsible for MapKit, the iOS framework that displays maps which is used by countless applications on the App Store."

Apple is seeking to fill positions for developing 3D flyover models, including "mesh generation of terrain" and "road rendering" in a C++ environment. Another engineer is being sought to work on both the client and server to develop "advanced dynamic label layout of road labels, points of interest and other labels on the map."

Three Map Display team listings points to work on real-time rendering techniques, creating "new and innovative" features and general systems maintenance. Another Map Display team engineer is needed to find and fix what Apple calls "performance bottlenecks" by creating specialized testing tools.

Maps Flyover Rendering Issue
Rendering issues in iOS Maps' Flyover mode.


Apple's Maps app is the company's first foray into the mapping service business, having previously implemented Google's finely tuned Google Maps in its iDevices since the first iPhone was launched in 2007. In reviewing the new iPhone 5, critics naturally turned to comparing the two services, and while iOS Maps did garner some acclaim, most found the lack of features and usual Apple polish troubling.

The company responded to complaints on Thursday, saying, "We launched this new map service knowing it is a major initiative and that we are just getting started with it." Apple noted that Maps is a cloud-based service and said, "the more people use it, the better it will get."
post #2 of 175
GREAT NEWS ! But why did they wait for the OS to come out? Didn't they realize it was bad by themselves? Is this a sign that they are too close-minded?

The picture used as an example here shows what is actually the smallest problem with maps, and this kind of artifact actually doesn't bother me at all (I don't care if I don't see under a bridge on a highway). IMO flyover is almost perfect, the next versions will load faster and be more detailed, so I'm not worried by that. The biggest problem are just the basic maps and the search engine.
post #3 of 175
I noticed that Yahoo had an article on the new iPhone 5 and iOS 6 and its maps app. I noticed in that Yahoo article that a person posted the battery charge was significantly less on their iPhone since they upgraded to iOS6 from 5.1.1 on their iPhone 4s. I noticed that very same problem on my iPhone 4s. My battery used to last two days. Now it runs low in 8 hours on the same usage habits.

The map app seems to run allot slower and doesn't load as well as the old one in iOS 5.1.1. Didn't Apple foresee this? Really didn't they test this out without major issues arising.

In Steve JObs day he would probably go to the department that was responsible and cuss them out or fire them all.
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post #4 of 175
Quote:
Originally Posted by tylerk36 View Post

I noticed that Yahoo had an article on the new iPhone 5 and iOS 6 and its maps app. I noticed in that Yahoo article that a person posted the battery charge was significantly less on their iPhone since they upgraded to iOS6 from 5.1.1 on their iPhone 4s. I noticed that very same problem on my iPhone 4s. My battery used to last two days. Now it runs low in 8 hours on the same usage habits.
The map app seems to run allot slower and doesn't load as well as the old one in iOS 5.1.1. Didn't Apple foresee this? Really didn't they test this out without major issues arising.
In Steve JObs day he would probably go to the department that was responsible and cuss them out or fire them all.


I generally don't like it when people try to imagine what SJ would say to this or that, but I think that he wouldn't be happy with the state maps has been released.

post #5 of 175
The URL for the iOS Map article.  Scroll down and look at the comments posted by yahoo users.  Not very good.
 
 
 
 
 
Here is the iOS6 Map post from yahoo.
 
 
 
 
via Twitter
Apple is reportedly working to further enhance Maps in subsequent updates to iOS 6. For now, though, those seeking public transit information must turn to other solutions. So far, the best we've seen is actually using the web version of Google Maps from within mobile Safari. Doing so restores access to public transit direction and Street View, although it isn't as snappy as using the native Maps app. Still, it can be added to the iPhone and iPad home screen, which at least makes accessing it easy.
 
 
 
 
 
So here is the post on yahoo related to the battery issue.
 
via Twitter

If you're experiencing what you think is decreased battery life, several factors could be at play. For one, some of the newer features, such as 3D maps and turn-by-turn directions, use considerably more battery life. So do features that require your device to be aware of your GPS location at all times. If you'd like to conserve battery life on you iPhone or iPad, you can try things like turning off Location Services for specific apps from the Settings, under Privacy and then Location Services. Even turning down your brightness slightly produces a marked improvement in battery life.

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post #6 of 175
Who signed off this crappy piece of software in the first place ? From the universal bashing (even Mossberg !) this app was not RTM or even near RTM. Beta for the US maybe but 1st iteration of the rest of the world...

I am so glad I did not update my iPad2 yet, which I will only do once Google Maps is out as a stand-alone app.

But some senior VP heads should roll at Apple for this
post #7 of 175
ha h a lol lol let me get this right, Forestall presents Maps at the last two keynotes (new ipad and more recently new iphone), then it gets released and nobody appears to have checked it actually works, and now Apple dont have the internal skills to fix this so they have to hire. it would be funny if google replied to these adverts !

i have said it over and over- with Steve Jobs gone, apple is going to slowly but surely lose its way. the remaining execs leveraged off the brilliance and desire Jobs had. however they are now being shown for what they truly are - incompetent boneheads. Scott
Forestall needs to resign or be sacked. Timmy needs to ask questions of the exec team but mostly himself (where is he ? where is leadership?) Time for Tim to realise this is the Titanic (having just left
for NY, but with the same
destiny) with duds like Scott Forestall as part of the crew.

loyal apple consumers having to be treated to this sub standard rubbish by a bunch of hollow men!
post #8 of 175

I suggest you look at the dates for these job postings before going any further. You will see that they have been open for several months now.

 

All these would be cartographers seem to think that just throwing lots of dolars will resolve any problem.  There is however a problem of resources.  Competent developers an Time are incredibly precious resources. sometimes rocking horse sh1t is easier to come by.
 

post #9 of 175

Forstall is doing a great job, he probably didn't have a choice since 'someone' above him decided to stop using google maps, and had little time to develop the maps app. They needed more time. Apple put itself at risk with that decision. By next year the maps will be much better and almost everybody will have forgotten this, hopefully.
 

post #10 of 175
Quote:
Originally Posted by Ray Bart View Post

ha h a lol lol let me get this right, Forestall presents Maps at the last two keynotes (new ipad and more recently new iphone), then it gets released and nobody appears to have checked it actually works, and now Apple dont have the internal skills to fix this so they have to hire.

Yes what is up with that.  About two years ago the department would have had the right personnel to handle any crisis.  Steve would have made sure of that.  I really don't get it.  What isn't the CEO kicking ass and taking names?  This is not like Apple to founder on such a big day.  I know that Apple has made some mistakes but like this and scrambling to hire people to fix a problem?  WOW.

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post #11 of 175
Quote:
Originally Posted by smiffy31 View Post

I suggest you look at the dates for these job postings before going any further. You will see that they have been open for several months now.

 

All these would be cartographers seem to think that just throwing lots of dolars will resolve any problem.  There is however a problem of resources.  Competent developers an Time are incredibly precious resources. sometimes rocking horse sh1t is easier to come by.
 

Yes but the iOS6 was presented months ago as well.  I would have made sure the people were hired even before the announcement of iOS6 and its map app.

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post #12 of 175
Quote:
Originally Posted by freelander51 View Post

Who signed off this crappy piece of software in the first place ? From the universal bashing (even Mossberg !) this app was not RTM or even near RTM. Beta for the US maybe but 1st iteration of the rest of the world...
I am so glad I did not update my iPad2 yet, which I will only do once Google Maps is out as a stand-alone app.
But some senior VP heads should roll at Apple for this

You can't generalize like that. Here in Thailand the new Maps is as good as Google Map on iOS 5. It even has more local businesses data.

post #13 of 175
Quote:
Originally Posted by ClemyNX View Post


I generally don't like it when people try to imagine what SJ would say to this or that, but I think that he wouldn't be happy with the state maps has been released.

What I stated is exactly what he did a number of times at Apple when there was a major issue on a new release of software.  He either went ballistic and fired the whole staff or made them feel 2 feet tall and threatened to fire them all if they didn't resolve the issue quickly.  Steve has always made sure the right personnel were on top of things in the VP positions.  The responsibility falls on them in my opinion.

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post #14 of 175
Only Apple can do this (fixing uncompleted things) with their huge user base. See this.
post #15 of 175
Quote:
Originally Posted by Ray Bart View Post

ha h a lol lol let me get this right, Forestall presents Maps at the last two keynotes (new ipad and more recently new iphone), then it gets released and nobody appears to have checked it actually works, and now Apple dont have the internal skills to fix this so they have to hire. it would be funny if google replied to these adverts !
i have said it over and over- with Steve Jobs gone, apple is going to slowly but surely lose its way. the remaining execs leveraged off the brilliance and desire Jobs had. however they are now being shown for what they truly are - incompetent boneheads. Scott
Forestall needs to resign or be sacked. Timmy needs to ask questions of the exec team but mostly himself (where is he ? where is leadership?) Time for Tim to realise this is the Titanic (having just left
for NY, but with the same
destiny) with duds like Scott Forestall as part of the crew.
loyal apple consumers having to be treated to this sub standard rubbish by a bunch of hollow men!

Get off your high-horse.  You'd just love to spin some kind of iHating propaganda to suit your iHating agenda.

I'm glad Apple jettisoned Google off the iPhone.  Apple just removed millions of dollars and tracked-users from Google's bottom line.  I'm using the new Maps feature, have you??  Sure it's not polished as Google's offerings but let's re-address this discussion a few months from now see how much crow you'll be eating.

The reality is that most people will happy with it and look forward to improvements.  Sad people like you with nothing better to do will just find something else to whine about.

So get back to your mom's basement and stop pissing in everyone's pool.  

post #16 of 175

Okay, Maps is less functional in my region as opposed to down-town San Francisco but... I like it. It is blindingly quick on my iP5 and accurate. The graphics response is amazing. There is a lot of work to be done in populating the various databases but this will happen.

 

Remember too, that Google upset a great many people in what was rightly perceived to be invasion of privacy in Street View.

 

Apple's Maps application is going to shine.

 

(Incidentally, Google has not had my address and location in a major city correlated for several years.)

 

All the best.

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post #17 of 175
The maps are lousy with iOS 6. They do render much faster than Google Maps, but the basic traffic indicators are awful compared to the easily recognizable green, yellow and red bars on the Google Map. I could care less about flyovers. I would prefer to have Street View instead. Yes, the battery is draining faster with iOS 6, using the same settings as iOS 5.1.1. More so on the iPhone 4 compared to the 4S.
post #18 of 175
Quote:
Originally Posted by tylerk36 View Post

I noticed that Yahoo had an article on the new iPhone 5 and iOS 6 and its maps app. I noticed in that Yahoo article that a person posted the battery charge was significantly less on their iPhone since they upgraded to iOS6 from 5.1.1 on their iPhone 4s. I noticed that very same problem on my iPhone 4s. My battery used to last two days. Now it runs low in 8 hours on the same usage habits.
The map app seems to run allot slower and doesn't load as well as the old one in iOS 5.1.1. Didn't Apple foresee this? Really didn't they test this out without major issues arising.
In Steve JObs day he would probably go to the department that was responsible and cuss them out or fire them all.

Likely an isolated event. Most people, myself included, have experienced a speed BOOST when using Maps in iOS 6 on my 4S.

Having no issue with battery life, but that's going to vary user to user depending on which services are being used, etc.
post #19 of 175
Quote:
Originally Posted by ClemyNX View Post

GREAT NEWS ! But why did they wait for the OS to come out? Didn't they realize it was bad by themselves? Is this a sign that they are too close-minded?
The picture used as an example here shows what is actually the smallest problem with maps, and this kind of artifact actually doesn't bother me at all (I don't care if I don't see under a bridge on a highway). IMO flyover is almost perfect, the next versions will load faster and be more detailed, so I'm not worried by that. The biggest problem are just the basic maps and the search engine.

Yup -- the biggest problem is the data.

I'd like somebody to explain how exactly more users will improve the data situation. If apple sees a lot of people going where there is no road, will they infer there's a road there? How will apple learn that there is a whole foods someplace that they didn't know about? Are users supposed to report problems every time they want to add information?
post #20 of 175
Quote:
Originally Posted by ClemyNX View Post

Forstall is doing a great job, he probably didn't have a choice since 'someone' above him decided to stop using google maps, and had little time to develop the maps app. They needed more time. Apple put itself at risk with that decision. By next year the maps will be much better and almost everybody will have forgotten this, hopefully.

 

What's this 'someone' above him excuse? Forstall presented the new Maps app at the new ipad keynote ( where, if you look at the video, he makes a couple of smart alec remarks about google calling their os by candy and icecream names) and last week at the new iphone keynote. And you're telling me he didn't have time? Someone has to answer these questions at Apple - not for you or me, but for their own sake:
1. Who decided to go with this new Maps app
2. Who tested it BEFORE it was presented to the public at the ipad keynote
3. Who gave final approval for it to be released as part of the new ios
4. Why do Apple now need additional developers to sort out this mess?
5. Who is going to take accountability for this fiasco (Forstall should)
6. What leadership is Timmy Cook going to show, if any, to address this?
7. What does this say abot Apple's internal quality control processes?
8. How much ammunition does this give Google and Samsung to point out that they are better to go with?

If I were at Google now I would blitz the media with advertisements saying ' Dear Apple, we have noticed you are having problems designing and implementing a maps app and need to hire staff. We offer our services to you, to show you how to produce a professional maps app'.
post #21 of 175
Quote:
Originally Posted by sflocal View Post

Get off your high-horse.  You'd just love to spin some kind of iHating propaganda to suit your iHating agenda.


I'm glad Apple jettisoned Google off the iPhone.  Apple just removed millions of dollars and tracked-users from Google's bottom line.  I'm using the new Maps feature, have you??  Sure it's not polished as Google's offerings but let's re-address this discussion a few months from now see how much crow you'll be eating.


The reality is that most people will happy with it and look forward to improvements.  Sad people like you with nothing better to do will just find something else to whine about.


So get back to your mom's basement and stop pissing in everyone's pool.  

The only people pissing are: Forstall - he's pissing on you, and Google and samsung employees - they are pissing their pants with laughter.

you say that we should revisit the issue in a few months? do we need to give Apple a few months to sort out their act on a product Forstall was publicly smirking about as far back s the ipad launch?

Keep going on that treadmill mouse and enjoy navigating those cliff wall streets on your beautiful new Apple maps app.
post #22 of 175

We've got a winner. What a great job Apple!! You now have millions, intended or unintended- more of the of latter actually..., of beta users of your half-baked crappy map application. Only a company with tens of billion of dollars cold hard cash in the bank can do this because it just can afford major screw up like this. And, the funky thing is legions of Apple apologists, lemmings and fanbois seem to be ready to defend Apple's ineptitude at any costs. They are doing this for what again? This one escapes me. 

 

For two products in a row Apple has let its users become beta testers. The only different was Siri for 4S was claimed to be a beta when released while this Apple map application was promised to be the best thing since sliced bread, perhaps if the bread was made with wrong parts of sugar, salt and yeast then it all makes sense. The SIRI's [Somewhat Intelligent Reponse Interpreter] fiasco was clearly an embarrassment and had been beaten up to pulps in term of accuracy by its Android's counterpart. This map application is something else. It is not a beta because Apple never announces it as a beta product. It proclaims it as a part of the new IOS 6. The adage says you are only as strong as your weakest link. Judge by this, IOS 6 becomes a major failure indeed. IOS 6 is already behind the curve compare to Android JB, and  the sad thing is the latter was supposedly a copy of IOS. In other words, the copy is now better than the original. Where have we seen this before? 

 

Not too long ago, in the early 1970's, the Japanese had produced a bunch of junky copycat but puny cars modeled after the Detroit's Big Three's "quality" cars, But, moving forward to the early 1990's, all major Japanese car manufacturers, Toyota, Honda, Nissan and Mazda produced not only some of the best selling cars but also many of the most reliable cars in the US [and the world]. The difference between this history of American love story with their [Japanese] cars and the Android OS above is that it only takes Android four short years to leap frog Apple's IOS. Windows Phone will also actually leapfrog IOS 6 as well when WP 8 is officially released late next month. Apple's complacency is perhaps to blame for all these. 

 

As a side note, Windows, for it being a copy of "the look and feel" of Mac OS, needs about twenty years to become on par with Mac OS [now OSX]. It takes roughly the same amount of time for Microsoft to catch up with Apple's OS in comparison with what the Japanese automakers had done to their rivals from Detroit. Yet, Android needs only four years to surpass its rival IOS.


Edited by mcrs - 9/23/12 at 11:45am
post #23 of 175
Quote:
Originally Posted by Blastdoor View Post

Yup -- the biggest problem is the data.
I'd like somebody to explain how exactly more users will improve the data situation. If apple sees a lot of people going where there is no road, will they infer there's a road there? How will apple learn that there is a whole foods someplace that they didn't know about? Are users supposed to report problems every time they want to add information?


Dont worry, just keep repeating ' It just works, it just works' and make sure you carry a paper based street directory with you.
post #24 of 175
Quote:
Originally Posted by Blastdoor View Post

Quote:
Originally Posted by ClemyNX View Post

GREAT NEWS ! But why did they wait for the OS to come out? Didn't they realize it was bad by themselves? Is this a sign that they are too close-minded?
The picture used as an example here shows what is actually the smallest problem with maps, and this kind of artifact actually doesn't bother me at all (I don't care if I don't see under a bridge on a highway). IMO flyover is almost perfect, the next versions will load faster and be more detailed, so I'm not worried by that. The biggest problem are just the basic maps and the search engine.

Yup -- the biggest problem is the data.

I'd like somebody to explain how exactly more users will improve the data situation. If apple sees a lot of people going where there is no road, will they infer there's a road there? How will apple learn that there is a whole foods someplace that they didn't know about? Are users supposed to report problems every time they want to add information?

First, statistically they can concentrate their refinement efforts on the places people search for and go to.

Second, a certain percentage of people will report problems and they can use that input to fix the problem.

Third, assuming enough information is logged, they can re-create a series of searches and map requests and model what the user is doing. For example if a user is located in California and enters a request for "Pasadena" and the app returns the map for Pasadena, TX. Then the user enters a second request for Pasadena, CA... The analysis shows a deficiency in the "context" assumption of the search algorithm.

You can assume that after the app returns information, the user will act on that information in a predetermined way. For example if the navigation feature tells him turn left at the next corner and he doesn't – it should be a flag that something may be wrong with the directions, e.g. a one way street or no left turn allowed.

This is an application where statistical analysis of aggregate data can be used to focus in on activities requiring attention -- the unexpected. Then, using the logged data, model the activity to see if you can recreate/determine the problem without actually visiting the site.

That's good for starters!
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post #25 of 175
THIRD screw-up in a row. Let's not forget the iPhone 4 antenna debacle. Unlike that time, it will take Apple a long time to fix Maps.
post #26 of 175
Quote:
Originally Posted by Ray Bart View Post

Quote:
Originally Posted by ClemyNX View Post

Forstall is doing a great job, he probably didn't have a choice since 'someone' above him decided to stop using google maps, and had little time to develop the maps app. They needed more time. Apple put itself at risk with that decision. By next year the maps will be much better and almost everybody will have forgotten this, hopefully.

 

What's this 'someone' above him excuse? Forstall presented the new Maps app at the new ipad keynote ( where, if you look at the video, he makes a couple of smart alec remarks about google calling their os by candy and icecream names) and last week at the new iphone keynote. And you're telling me he didn't have time? Someone has to answer these questions at Apple - not for you or me, but for their own sake:
1. Who decided to go with this new Maps app
2. Who tested it BEFORE it was presented to the public at the ipad keynote
3. Who gave final approval for it to be released as part of the new ios
4. Why do Apple now need additional developers to sort out this mess?
5. Who is going to take accountability for this fiasco (Forstall should)
6. What leadership is Timmy Cook going to show, if any, to address this?
7. What does this say abot Apple's internal quality control processes?
8. How much ammunition does this give Google and Samsung to point out that they are better to go with?

If I were at Google now I would blitz the media with advertisements saying ' Dear Apple, we have noticed you are having problems designing and implementing a maps app and need to hire staff. We offer our services to you, to show you how to produce a professional maps app'.

I have a question, just so we know where you're coming from:

How many people do you have (or ever had) working for you?
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post #27 of 175
Quote:
Originally Posted by Dick Applebaum View Post

You can assume that after the app returns information, the user will act on that information in a predetermined way. For example if the navigation feature tells him turn left at the next corner and he doesn't – it should be a flag that something may be wrong with the directions, e.g. a one way street or no left turn allowed.
This is an application where statistical analysis of aggregate data can be used to focus in on activities requiring attention -- the unexpected. Then, using the logged data, model the activity to see if you can recreate/determine the problem without actually visiting the site.
That's good for starters!

That would require tracking and logging of individual users and their specific and very detailed travels, something you earlier said Apple was not doing in your opinion. To work as you say they would obviously have to register where device UDID#whatever asked directions to, what the returned results were and where that specific device traveled, yard by yard and turn by turn. Perhaps after using iOS6 maps for just a bit you've changed your opinion on whether your individual travels are monitored/tracked by Apple?

 

"I don't think it tracks you as an individual or a device. "

http://forums.appleinsider.com/t/152763/apple-working-hard-to-rectify-maps-issues-appreciates-customer-feedback/80#post_2194696

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post #28 of 175
Quote:
Originally Posted by Dick Applebaum View Post

I have a question, just so we know where you're coming from:
How many people do you have (or ever had) working for you?

you have a bizarre logic. so Forstall has many people working for him and this prevented him ever asking - does this app actially work? did he ever think to try it for himself or was that just reserved for the two times he showed it at the recent keynotes?

if anything having many more people working for him is an indictment on a broader group of people. Did they all miss that perhaps the app is worth testing and retesting beforegoing live?

whether forstalll has 1000 or 1 person working for him, he is accountable. He is the senior vice president, reporting to Timmy.
post #29 of 175
Quote:
Originally Posted by London Dude View Post

THIRD screw-up in a row. Let's not forget the iPhone 4 antenna debacle. Unlike that time, it will take Apple a long time to fix Maps.

 

Saying THIRD screw-up in a row sort of implies that they didn't do anything right in between.

post #30 of 175
Quote:
Originally Posted by Ray Bart View Post

Quote:
Originally Posted by Dick Applebaum View Post

I have a question, just so we know where you're coming from:
How many people do you have (or ever had) working for you?

you have a bizarre logic. so Forstall has many people working for him and this prevented him ever asking - does this app actially work? did he ever think to try it for himself or was that just reserved for the two times he showed it at the recent keynotes?

if anything having many more people working for him is an indictment on a broader group of people. Did they all miss that perhaps the app is worth testing and retesting beforegoing live?

whether forstalll has 1000 or 1 person working for him, he is accountable. He is the senior vice president, reporting to Timmy.

You misunderstand! I was trying to determine if you have any management experience that would qualify you to criticize Scott or any of the Apple management.
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post #31 of 175
Quote:
Originally Posted by Dick Applebaum View Post


First, statistically they can concentrate their refinement efforts on the places people search for and go to.
Second, a certain percentage of people will report problems and they can use that input to fix the problem.
Third, assuming enough information is logged, they can re-create a series of searches and map requests and model what the user is doing. For example if a user is located in California and enters a request for "Pasadena" and the app returns the map for Pasadena, TX. Then the user enters a second request for Pasadena, CA... The analysis shows a deficiency in the "context" assumption of the search algorithm.
You can assume that after the app returns information, the user will act on that information in a predetermined way. For example if the navigation feature tells him turn left at the next corner and he doesn't – it should be a flag that something may be wrong with the directions, e.g. a one way street or no left turn allowed.
This is an application where statistical analysis of aggregate data can be used to focus in on activities requiring attention -- the unexpected. Then, using the logged data, model the activity to see if you can recreate/determine the problem without actually visiting the site.
That's good for starters!

You are describing what Google has been doing for a long time. I really hope that Apple is going to do this if they are not already, in an automated way.

post #32 of 175
Quote:
Originally Posted by Dick Applebaum View Post

You misunderstand! I was trying to determine if you have any management experience that would qualify you to criticize Scott or any of the

Dont try to twist this around, everyone reading your responses knows exactly where you were going until I called you on it - it's the coward's way to blame someone else or hide behind someone else or say 'i didnt know'. No good for Forstall being a one way leader - taking the credit when things go well but not taking responsibility when he is accountable for something going wrong.
post #33 of 175
Quote:
Originally Posted by ClemyNX View Post

Quote:
Originally Posted by Dick Applebaum View Post

First, statistically they can concentrate their refinement efforts on the places people search for and go to.

Second, a certain percentage of people will report problems and they can use that input to fix the problem.

Third, assuming enough information is logged, they can re-create a series of searches and map requests and model what the user is doing. For example if a user is located in California and enters a request for "Pasadena" and the app returns the map for Pasadena, TX. Then the user enters a second request for Pasadena, CA... The analysis shows a deficiency in the "context" assumption of the search algorithm.

You can assume that after the app returns information, the user will act on that information in a predetermined way. For example if the navigation feature tells him turn left at the next corner and he doesn't – it should be a flag that something may be wrong with the directions, e.g. a one way street or no left turn allowed.

This is an application where statistical analysis of aggregate data can be used to focus in on activities requiring attention -- the unexpected. Then, using the logged data, model the activity to see if you can recreate/determine the problem without actually visiting the site.

That's good for starters!
You are describing what Google has been doing for a long time. I really hope that Apple is going to do this if they are not already, in an automated way.

I think they will. Whenever you're providing a service you must continuously monitor the quality of that service and whether it is meeting its objectives.

If Apple's improvements with Siri are any indication they should be able to get maps up to speed in a short time.

I suspect, that right now, Apple has a backlog of surface map data source material that isn't iin the proper format be used by the app. I suspect that this is a semi – automated conversion process that can be done incrementally.

2-D overhead data can be acquired from third-party sources.

3-D overhead data must be contracted out and will take time.
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post #34 of 175
I trust that Apple will improve their product. The only thing I care about at the moment is that turn by turn directions are accurate. I don't understand the logic that the simple act of more people using maps will magically improve it.
post #35 of 175

I was referring to an earlier poster who said something like "second launch screw-up", and I was pointing out it was the third time in a row that Apple screws up an iPhone launch.

 

In any case, replacing google maps with its own inferior app for economic reasons is not really the image that a company bent on delivering a superior user experience wants to project. I personally don't care about flyovers, but I do need an accurate maps app tightly integrated with the best search engine, and I find street view very useful. 

 

 I'll wait to upgrade to iOS6 and get an iPhone 5 until a) iOS6 can be jailbroken, AND b) a standalone Maps app is made available by Google.

post #36 of 175
Quote:
Originally Posted by Ray Bart View Post

Quote:
Originally Posted by Dick Applebaum View Post

You misunderstand! I was trying to determine if you have any management experience that would qualify you to criticize Scott or any of the

Dont try to twist this around, everyone reading your responses knows exactly where you were going until I called you on it - it's the coward's way to blame someone else or hide behind someone else or say 'i didnt know'. No good for Forstall being a one way leader - taking the credit when things go well but not taking responsibility when he is accountable for something going wrong.



You have no management experience, correct?

You have no specific knowledge of the decision-making process that led to the maps situation, correct?

You are making recommendations for changes in Apple management based, on assumptions, no experience, and no specific knowledge, correct?

Why should anyone listen to you?
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post #37 of 175
Quote:
Originally Posted by freelander51 View Post

Who signed off this crappy piece of software in the first place ? From the universal bashing (even Mossberg !) this app was not RTM or even near RTM. Beta for the US maybe but 1st iteration of the rest of the world...
I am so glad I did not update my iPad2 yet, which I will only do once Google Maps is out as a stand-alone app.
But some senior VP heads should roll at Apple for this

This is ridiculous - as is the "widely criticized" headline.

SOME people have problems, but some people have no problems. And some people have problems with Google Maps.

So where's the evidence that Apple's maps is significantly worse than Google's? Picking and choosing problems isn't a useful comparison - especially when you're picking problems with Apple's system and ignoring problems with Google's system. So far, it's the usual click-bait crap. Someone finds a problem and blows it up into 1,000 times worse than it is. Then, after the dust settles, it turns out that it wasn't that bad, after all.

Map-gate, indeed.
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post #38 of 175
Quote:
Originally Posted by jragosta View Post


This is ridiculous - as is the "widely criticized" headline.
SOME people have problems, but some people have no problems. And some people have problems with Google Maps.
So where's the evidence that Apple's maps is significantly worse than Google's? Picking and choosing problems isn't a useful comparison - especially when you're picking problems with Apple's system and ignoring problems with Google's system. So far, it's the usual click-bait crap. Someone finds a problem and blows it up into 1,000 times worse than it is. Then, after the dust settles, it turns out that it wasn't that bad, after all.
Map-gate, indeed.


Welcome to the echo chamber ... :-)

post #39 of 175
Quote:
Originally Posted by London Dude View Post

I was referring to an earlier poster who said something like "second launch screw-up", and I was pointing out it was the third time in a row that Apple screws up an iPhone launch.

 

 

The launch of the iPhone is separate from the launch of iOS6, since one does not depend on the other.

 

As far as I can tell, the iPhone launch was even more successful than the last one.

post #40 of 175
Quote:
Originally Posted by Ray Bart View Post

If I were at Google now I would blitz the media with advertisements saying ' Dear Apple, we have noticed you are having problems designing and implementing a maps app and need to hire staff. We offer our services to you, to show you how to produce a professional maps app'.

 

Instead, Google blitzed forums across the internet with astroturfers.

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