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Revised Apple website no longer calls iOS 6 Maps most 'powerful'

post #1 of 114
Thread Starter 
In the wake of criticism over its Maps application for iOS 6, Apple has revised its website to no longer refer to the software as the most "powerful mapping service ever."

The change, made to Apple's promotional website for iOS 6, was highlighted on Sunday by CNet. In its original form, the site told users that changes "may just make this app the most beautiful, powerful mapping service ever."

But the website has since been revised to state that new features such as interactive 3D views and Flyover imagery are "all in a beautiful vector-based interface that scales and zooms with ease."

Maps


The modified website comes as Apple Chief Executive apologized to customers on Friday with an open letter admitting that the new Maps application in iOS 6 isn't up to his company's standards. He vowed that Apple employees are "doing everything we can to make Maps better."

Upon its debut with iOS 6, Apple's new Maps application was met with widespread criticism from users who complained of incorrect positioning data, poor routing and Flyover rendering issues. Apple's new mapping solution is generally seen as inferior to the product it replaced, which was powered by Google Maps.

Cook also recommended a number of competing mapping applications that users could install or access on their iPhone or iPad. And Apple added a new featured section on its iOS App Store entitled "Find maps for your iPhone" that included a list of 13 alternative mapping applications available to download.

The change to the iOS 6 promotional page isn't the first time Apple has toned down language on its website in the wake of recent news. In June of this year, the company removed a claim that its OS X operating system "doesn't get PC viruses" following the spread of a botnet known as "Flashback." Since then, the website has told visitors that OS X is "built to be safe."
post #2 of 114
First for my first.

All vector based, incredible 3d visuals that can be rotated in any way seems to fit with most powerful in my books. Oh wait Google has 45 degree satellite now? I take it back.
post #3 of 114
Absolutely unbelievable. This morning Maps routed me right into a lake. It had no idea the road had been closed over 10 years ago. I trusted my iPhone more than my own intuition, and followed it's every instruction. I'm on the side of the lake watching these guys pull my car out. I really hope Apple comes out with an update soon...because this will probably happen again.
post #4 of 114
Originally Posted by NIZZARD View Post
...because this will probably happen again.

 

Lost it. lol.gif

post #5 of 114
This is being so overdone. I have had the old Google based maps show be businesses that were not there via dropped pins and even street view only to find them long gone when I actually go there. Maps on iOS 6 is very nice. I'm really liking the look and use of it. Only complaint by me is that the tilt gesture for perspective is too easy to trigger. I accidentally do it when zooming quite frequently.
post #6 of 114
Quote:
Originally Posted by NIZZARD View Post

Absolutely unbelievable. This morning Maps routed me right into a lake. It had no idea the road had been closed over 10 years ago. I trusted my iPhone more than my own intuition, and followed it's every instruction. I'm on the side of the lake watching these guys pull my car out. I really hope Apple comes out with an update soon...because this will probably happen again.

 

On the positive side, you have obviously discovered a previously undocumented iPhone feature - that it's waterproof.

post #7 of 114

Apple caved in to bullshit that would have been water under the bridge in about a months' time. And in the meantime they'd have been busy making the app better. 

 

If you already have other navigation apps, like TomTom and Garmin, and some great free ones like MotionX Drive and Waze, then chances are, you would have hardly been affected by Apple yanking Google Maps in the first place. 

 

It's surprising because it's Apple, and that's fair enough, but even the smallest misstep by Apple *must* be spun to hell and back by a lazy, unimaginative industry that is full of Apple competitors that don't have nearly the same mindshare, cachet and desirability as Apple. For the last few years it's been all about Apple, and given that that isn't going to change anytime soon, the disaffected, envious, and the plain flat-footed have to magnify everything. The competition sees the writing on the wall, meaning that the next few years belong to Apple. 

 

I'm kind of enjoying it, actually. Because as usual, when the quarterly reports and consumer satisfaction numbers come around as they always do, all that spin will have accomplished nothing. 

post #8 of 114
My first real use of the new maps app wasn't very impressive. I was looking for a Sports Authority and it found two locations, both of which were no longer in business, and it did not have the locations for the new ones (a friend that was with me found the correct locations on his Lumia.) I will probably be using google maps from now on, although the turn by turn directions will be nice when the data catches up. 1hmm.gif

The features are irrelevant until the data is (something like) reliable.
post #9 of 114
Quote:
Originally Posted by Phone-UI-Guy View Post

This is being so overdone. I have had the old Google based maps show be businesses that were not there via dropped pins and even street view only to find them long gone when I actually go there. Maps on iOS 6 is very nice. I'm really liking the look and use of it. 

 

I agree. However Apple set themselves up for this brohaha by over-promising and under-delivering. Had they not made such outrageous claims, people's expectations would have been tempered while being pleasantly surprised that Maps could be so good for version 1.0.

"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #10 of 114
It's plain ignorant to suggest this map controversy is overdone. Foe most people maps is much less useful than google maps and is, practically, a significant downgrade. They need to bring google maps back ASAP and spend some time fixing apple maps or just dump it.
post #11 of 114
Quote:
Originally Posted by Phone-UI-Guy View Post

This is being so overdone. I have had the old Google based maps show be businesses that were not there via dropped pins and even street view only to find them long gone when I actually go there. Maps on iOS 6 is very nice. I'm really liking the look and use of it. Only complaint by me is that the tilt gesture for perspective is too easy to trigger. I accidentally do it when zooming quite frequently.

If misplaced businesses are the biggest of your concerns, then I give you a non-functioning search and search results giving me addresses kilometers away from their right place despite everything being correctly charted on the map. That's my experience with Apple's Maps, I wish misplaced businesses (something I can easily look on the web for an address and create a contact that Google Maps will correctly point out afterwards) was the worst of my problems. Fortunately, I have not upgraded yet.

I don't trust ANY mapping service to inform me about local businesses, but I do trust Google Maps to give me directions to local addresses, even if in some cases it leads me to the wrong block, that beats leading me to places kilometers away or not even knowing where a street is by a huge margin.
post #12 of 114
Quote:
Originally Posted by Quadra 610 View Post

Apple caved in to bullshit that would have been water under the bridge in about a months' time. And in the meantime they'd have been busy making the app better. 
Absolutely agree. One more brick in the wall of apology for their work. Since when is the claim "most powerful" no longer applicable? It sure seems like the most powerful app to me, of all the ones available. Most powerful has nothing to do with the data (even if there is anything actually wrong with it, which I have yet to see any real evidence presented that it is any worse than Googl's -- just different problems at best, even Consumer Reports agrees), but it's what the app can do with the data. I'm well aware Apple can change its marketing strategy at any time it wishes, but lets face it, considering the timing, this is yet one more apology in a bucket of apologies that will be seen by Apple's competitors and detractors as continued admission that Maps is crap, and will be reported by the media to the average Joe with a negative spin, as they already have. And Apple just keeps feeding into it willingly. Sad.
post #13 of 114
Quote:
Originally Posted by Mac_128 View Post

Quote:
Originally Posted by Quadra 610 View Post

Apple caved in to bullshit that would have been water under the bridge in about a months' time. And in the meantime they'd have been busy making the app better. 
Absolutely agree. One more brick in the bucket of apology for their work. Since when is the claim "most powerful" no longer applicable? It sure seems like the most powerful app to me, of all the ones available. Most powerful has nothing to do with the data, its what the app can do with the data. I'm well aware Apple can change its marketing strategy at any time it wishes, but lets face it, considering the timing, this is yet one more apology in a bucket of apologies that will be seen by Apple's competitors and detractors as continued admission that Maps is crap, and will be reported by the media to the average Joe with a negative spin, as they already have. And Apple just keeps feeding into it willingly. Sad.

The search doesn't even work properly, so what exactly can it do with the data? The app has trouble finding places correctly charted o the map, it doesn't even recognize that 'a' and 'â' represent the same letter, it can't even understand common abbreviations, so what exactly can it do better than others that has actual relevance?
post #14 of 114
Quote:
Originally Posted by Vaelian View Post

The search doesn't even work properly, so what exactly can it do with the data? The app has trouble finding places correctly charted o the map, it doesn't even recognize that 'a' and 'â' represent the same letter, it can't even understand common abbreviations, so what exactly can it do better than others that has actual relevance?
Seriously? That's your response? Google does this to me all the time. Unless I enter the full complete address sometimes, Google takes me everywhere but where I want to go. I've yet to see a map app behave otherwise, even on my friends Android phones. Consumer Reports already said as much (and they hate Apple). I suggest you read their article.
post #15 of 114
Quote:
Originally Posted by Mac_128 View Post

Quote:
Originally Posted by Vaelian View Post

The search doesn't even work properly, so what exactly can it do with the data? The app has trouble finding places correctly charted o the map, it doesn't even recognize that 'a' and 'â' represent the same letter, it can't even understand common abbreviations, so what exactly can it do better than others that has actual relevance?
Seriously? That's your response? Google does this to me all the time. Unless I enter the full complete address sometimes, Google takes me everywhere but where I want to go. I've yet to see a map app behave otherwise, even on my friends Android phones. Consumer Reports already said as much (and they hate Apple). I suggest you read their article.

But Google at least sends you to addresses related to your search query; Apple maps sends you to completely random places (when it doesn't simply tell you that it couldn't find anything despite the fact that what you're looking for is perfectly charted on the map being displayed right on your screen).
post #16 of 114
Quote:
Originally Posted by NIZZARD View Post

Absolutely unbelievable. This morning Maps routed me right into a lake. It had no idea the road had been closed over 10 years ago. I trusted my iPhone more than my own intuition, and followed it's every instruction. I'm on the side of the lake watching these guys pull my car out. I really hope Apple comes out with an update soon...because this will probably happen again.

It picked the lake, ...you would've hung on to your car. For you, ...a no- brainer; for Apple Maps, it was a wash. 
post #17 of 114
Apple made the same mistake on their Maps app as they did with Final Cut Pro. They pulled the plug on a popular application to replace it with a brand new 1.0 version application with great potential and scalability, but short on features and content.

iOS Maps does fantastic on a technical level. Using vector graphics is the way the application should have always been coded. But Apple rushed it out to market, pumped up the expectations too high, and now are having to put out a lot of fires.

They should have launched it on the app store as a free beta alternative before switching out the Google maps, and learned where their content issues lay.

Also, there isn't really anything new in the iOS version. I would have been very impressed if they included a developer plugin API so that 3rd party devs could add their own content to maps, such as local weather, transportation, geographical statistics, points of interest. Now that would be something interesting, and Apple would move quicker to provide content for it. Oh well.
post #18 of 114

Did Apple stop using Google's search engine in Maps and start using its own before iOS 6? I seem to recall something about this being rumored or reported (and I'm not confusing this with the availability of alternate search engines in mobile Safari). Perhaps someone who truly knows the situation can confirm or deny this. If it is the case that Apple was already using its own Maps search engine pre-iOS 6, then comparing iOS 5 and 6 Maps isn't really comparing Googles-to-Apples, as far as search results are concerned. On the other hand, if Google's engine has been used all along until iOS 6, then I recall Google's engine occasionally providing some rather awful and often outdated results in recent history.

post #19 of 114
Quote:
Originally Posted by GoneNuts View Post

Also, there isn't really anything new in the iOS version. I would have been very impressed if they included a developer plugin API so that 3rd party devs could add their own content to maps, such as local weather, transportation, geographical statistics, points of interest. Now that would be something interesting, and Apple would move quicker to provide content for it. Oh well.

I think the way it works although I have not used it, is that MapKit allows you to display core maps in your own window and then you can add layers and annotations to display your data rather than the reverse where your data would show up on top of the regular Maps. It is a lot cleaner that way although not as well integrated. Because of the potential complexity of each app providers required menu and overlay system it is impractical to incorporate the developers data directly on top of the regular Maps app. With the current method there is a lot more flexibility to create whatever you want without the constraints of having to share the screen with the native Maps app UI elements.

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post #20 of 114
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Originally Posted by DeanSolecki View Post

My first real use of the new maps app wasn't very impressive. I was looking for a Sports Authority and it found two locations, both of which were no longer in business, and it did not have the locations for the new ones (a friend that was with me found the correct locations on his Lumia.) I will probably be using google maps from now on, although the turn by turn directions will be nice when the data catches up. 1hmm.gif
The features are irrelevant until the data is (something like) reliable.

 

maps.nokia.com

 

There you go, you can now use the same maps as your "friend's Lumia".

 

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post #21 of 114
I've been using iOS 6 Maps as my only GPS solution since the beginning of August. Initially, there were some odd instructions as the very first instruction, but since the first release version of iOS 6, those crazy instructions have disappeared. It has always taken me exactly to where I intended to go, never didn't find an address and it works properly with the information in Contacts (something Tom Tom NEVER did and I reported the issue to them numerous times).

I've read reports that a certain address in NYC used by some of the media (315 E 15th St, I believe) was a park and that no such address actually existed... Apple's Maps did locate the address, but gave a different Street name (a couple of block of E 15th St had been renamed and Apple reflected that address).

I've never received perfect results from Google Maps, especially when trying to find a business address (moves were not reflected long after the move occurred) and I'm not sure that is even the fault of the Map provider, I think businesses should report address changes, after all it is to their benefit that you're able to find their locations.

I noticed a comment from someone saying that their friends Nokia Lumia found an address that Apple Maps couldn't find and then he stated he'd be using Google until Apple Maps got better (it is a data issue and it will get better)... The Lumia uses Windows Mobile (or whatever MS is calling it today) and does not use Google Maps (it uses Bing Maps)...

Consumer Reports (and I never trust them to report favorably on any Apple product) even indicated that their testing of Apple Maps didn't reflect the numerous errors that people were reporting (they were actually sounding reasonable).

As for the twisted bridges and other anomalies that I've seen reported in the fly over view... Is that even vital information? It's clever, but in my opinion, not necessary and it too will be corrected.

I'm not suggesting that Apple Maps is perfect and it's missing some features (especially the continuous updating of the ETA that I miss), but it's design is much cleaner and easier to use for GPS than the TomTom app. The first version of any software product is rarely very good, especially in a situation where other competing products have been around for years. I believe Apple had to do this, I think they timed it pretty well and it's good for a 1.0 version (I live in the SF Bay Area, so maybe our maps are more accurate or more heavily tested before the release).

It's not like Apple is FORCING you to upgrade to iOS 6 or buy a new iPhone 5. I expected complaints, but things seem to be distorted in comparison with my own usage results...

If you get a bad result on Maps, use the "Report a Problem" button to report it.
post #22 of 114
Quote:
Originally Posted by NIZZARD View Post

Absolutely unbelievable. This morning Maps routed me right into a lake.

You and your story are all wet! Yup, it's unbelievable.lol.gif

post #23 of 114
Quote:
Originally Posted by hill60 View Post

Quote:
Originally Posted by DeanSolecki View Post

My first real use of the new maps app wasn't very impressive. I was looking for a Sports Authority and it found two locations, both of which were no longer in business, and it did not have the locations for the new ones (a friend that was with me found the correct locations on his Lumia.) I will probably be using google maps from now on, although the turn by turn directions will be nice when the data catches up. 1hmm.gif
The features are irrelevant until the data is (something like) reliable.

 

maps.nokia.com

 

There you go, you can now use the same maps as your "friend's Lumia".

 

🏠🏡🏫🏥🏣🏦🏪💒🏨🏩🚧🚧🚧⚠⚠⚠

I like how nokia maps works fine on an iPhone at m.maps.nokia.com however if you go just maps.nokia.com from a desktop Safari it asks you to accept 50 MB of local storage on your computer and if you decline, you cannot get out. It effectively kills your browser session and you have to force quit.

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post #24 of 114
Quote:
Originally Posted by davidinsf View Post


It's not like Apple is FORCING you to upgrade to iOS 6 or buy a new iPhone 5.

Nothing was advertised about iOS 6 that would lead someone to believe it was a downgrade in any way.

iOS 6 contains security updates not provided in iOS 5.

Apple does not provide a downgrade path from iOS 6 back to 5.

 

If this isn't "forcing" customers to upgrade, then it's certainly coercing them--and then locking them--into it.

post #25 of 114
Drove from Florida to NC and had no problems with the iOS maps taking me directly where i need to go.
post #26 of 114
Originally Posted by Lerxt View Post
It's plain ignorant to suggest this map controversy is overdone.

 

It's plain ignorant to suggest it isn't.


They need to bring google maps back ASAP and spend some time fixing apple maps or just dump it.

 

Google Maps needs removed and replaced with Yahoo! Maps. Because the same frigging things happened when it was launched and you didn't see anyone whining then.


Originally Posted by Cpsro View Post

If this isn't "forcing" customers to upgrade, then it's certainly coercing them--and then locking them--into it.

 

Just like you're "coerced" into 10.x.x updates… 

post #27 of 114
Quote:
Originally Posted by NIZZARD View Post

Absolutely unbelievable. This morning Maps routed me right into a lake. It had no idea the road had been closed over 10 years ago. I trusted my iPhone more than my own intuition, and followed it's every instruction. I'm on the side of the lake watching these guys pull my car out. I really hope Apple comes out with an update soon...because this will probably happen again.

I call BS on this. You are just piling on and have accepted the troll bait... Move along... Nothing to see here...

post #28 of 114
Quote:
Originally Posted by mstone View Post

I like how nokia maps works fine on an iPhone at m.maps.nokia.com however if you go just maps.nokia.com from a desktop Safari it asks you to accept 50 MB of local storage on your computer and if you decline, you cannot get out. It effectively kills your browser session and you have to force quit.

Makes sense. 'Nokia, a force quit company'

PS why are single-digit IQ people allowed to drive?

(I wanted to thumb up TS & Muppetry but can't as I'm on an iPad...)
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post #29 of 114
Code:
I agree with Quadra and others that this whole kerfuffle is overblown. Moreover, it was entirely predictable. When something is as well done as Apple products typically are, the only opportunity to snag eyeballs are of the man-bites-dog variety. Who wants to read about the superlative sales numbers and the good stuff? We saw this with "antenna gate" and will see it again as long as Apple is relevant. It seems to be human nature to nit pick when something is fundamentally excellent.

I have been using Waze for a year or so and it has served me well. Not perfect, but mostly good. Apple maps has now taken its place and I have yet to have a problem. I know, Apple's map app was born in Kenya and was made by Muslims. It's true, I saw it on the internets.
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post #30 of 114
Quote:
Originally Posted by NIZZARD View Post

Absolutely unbelievable. This morning Maps routed me right into a lake. It had no idea the road had been closed over 10 years ago. I trusted my iPhone more than my own intuition, and followed it's every instruction. I'm on the side of the lake watching these guys pull my car out. I really hope Apple comes out with an update soon...because this will probably happen again.


A free car wash is a free car wash hahahha

post #31 of 114
Quote:
Originally Posted by GoneNuts View Post

Apple made the same mistake on their Maps app as they did with Final Cut Pro. They pulled the plug on a popular application to replace it with a brand new 1.0 version application with great potential and scalability, but short on features and content.
 

You're correct .... remember all of the "pros" who called it garbage? Look what PC Mag says about it now ..... "Final Cut Pro X is a delight to work in compared with other serious video editing software. Final Cut Pro X brings the prosumer loads of power, ease-of-use, and no-wait performance. The speed gains (from 64-bit code and multicore support), the two-thirds price cut, and some nimble new tools in a fluid, highly usable and precise interface make Final Cut Pro X our Editors' Choice for high-end video editing." ...... http://www.pcmag.com/article2/0,2817,2388456,00.asp (bold font mine)

 

Quote:
Originally Posted by GoneNuts View Post

Also, there isn't really anything new in the iOS version

Nothing new? .... I'd say turn by turn navigation is new and is probably the most used and important feature of any mapping system, no?

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post #32 of 114
Quote:
Originally Posted by sapporobabyrtrns View Post

I call BS on this. You are just piling on and have accepted the troll bait... Move along... Nothing to see here...

Off topic: How has 3 day experience with your iPhone 5 been so far? Have you tested out Apple Maps in Finlandia?

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post #33 of 114
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Originally Posted by Tallest Skil View Post

 

Just like you're "coerced" into 10.x.x updates… 

Not exactly. Macs are more open than iOS devices, so it's possible (albeit inconvenient) to downgrade a Mac. Furthermore, Apple routinely provides security updates for older major releases of Mac OS X.

post #34 of 114

This morning the Maps app directed me into an active volcano. I'm on the rim watching the guys pull my car out of the lava now.

post #35 of 114

That's a mighty fine molehill you got there, AI. Got any plans to post real news, or is it going to be maps this and maps that for the rest of the week?

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post #36 of 114
"Nothing was advertised about iOS 6 that would lead someone to believe it was a downgrade in any way. iOS 6 contains security updates not provided in iOS 5. Apple does not provide a downgrade path from iOS 6 back to 5. If this isn't "forcing" customers to upgrade, then it's certainly coercing them--and then locking them--into it." So I don't see where you were actually reporting any problems, you just seem to be challenging others. My own personal experiences, not those I've read about in the "news", lead to my comments...
Edited by davidinsf - 9/30/12 at 2:34pm
post #37 of 114
Quote:
Originally Posted by NotScott View Post

This morning the Maps app directed me into an active volcano. I'm on the rim watching the guys pull my car out of the lava now.
Haha... 1smile.gif
post #38 of 114
Quote:
Originally Posted by Vaelian View Post

But Google at least sends you to addresses related to your search query; Apple maps sends you to completely random places (when it doesn't simply tell you that it couldn't find anything despite the fact that what you're looking for is perfectly charted on the map being displayed right on your screen).
Obviously you are referencing the faked address Motorola ad. Personally Apple Maps works great for me. I actually haven't had that particular problem since I've been using it, but I can tell you, Google was quite fond of doing that to me. Often sends me to addresses on the East coast when I search with my locator firmly on the West. The only problem I have had with Apple maps so far is that it tried to tell me there was a WalMart a mile from me (where I know there's not one) located in a single family home in the middle of a suburban neighborhood. But then google's done that to me quite often, I've even driven to Google supplied addresses to find they were dead wrong -- so much so I got into the habit of always calling first (how's that for a reliable App?). Now, I do miss Street View, but that alone doesn't make or break my mapping experience, nor does it qualify Google as a superior mapping app to Apple's. Again, I find this a trumped up argument. Google has been guilty of this for years, and now Apple does it too and it's the worst app ever invented? Don't think so. Plus, outside of the Motorola ad, there's little evidence that this is endemic to Apple's App. These kinds of complaints seem generated by someone unwilling to take personal responsibility for the search terms they input. Garbage in, garbage out. An Android using friend of mine, loves to take my iPhone and ask Siri questions that few humans could answer much less an AI. And of course Siri has trouble with complex and esoteric questions for which it was not otherwise intended. But to my friend it's proof positive Siri is fundamentally flawed. That's what I feel like I'm seeing here. It's fun to poke fun at technology that fails to live up to the expeditions Star Trek has embedded in us, but fundamentally wrong to take the human counterpart out of the equation and criticize the product in a vacuum.
post #39 of 114
Redacted joke about Research in Motion blaming Apple Maps for driving them into a financial hole because I decided it was more sad than funny.

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post #40 of 114
Quote:
Originally Posted by NIZZARD View Post

Absolutely unbelievable. This morning Maps routed me right into a lake. It had no idea the road had been closed over 10 years ago. I trusted my iPhone more than my own intuition, and followed it's every instruction. I'm on the side of the lake watching these guys pull my car out. I really hope Apple comes out with an update soon...because this will probably happen again.

Next time, wash your car so Apple doesn't have to do it for you.
Quote:
Originally Posted by Vaelian View Post

The search doesn't even work properly, so what exactly can it do with the data? The app has trouble finding places correctly charted o the map, it doesn't even recognize that 'a' and 'â' represent the same letter, it can't even understand common abbreviations, so what exactly can it do better than others that has actual relevance?

I'm still waiting for you to provide evidence that Apple's Maps are statistically any worse than Google's. You've been whining for a week and STILL haven't provided a shred of evidence.
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