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Briefly: iMessage and FaceTime facing second outage in less than a week [ux3]

post #1 of 37
Thread Starter 
For the second time in four days, Apple's iMessage and FaceTime services are down for many users in a number of areas, with North America seeming to be the hardest hit.

Update: Just as with the Oct. 25 outage, iMessage is now forwarding all communication through SMS texts.

Update 2: Apple has update its iCloud status webpage, which notes "some" users are experiencing trouble with the service and that an investigation is underway.

Update 3: As of 3:54 p.m. Pacific, all iCloud services, including iMessage, are online.

iCloud System Status


AppleInsider has been receiving reports of the seemingly widespread outage, and was able to independently confirm that Apple's messaging service is indeed non-functional.

According to Apple's iCloud status webpage, all systems and services are online, however multiple posts on Twitter tell a different story.

It is unclear what exactly caused the outage, but some have speculated that it is related to Hurricane Sandy. The Oct. 25 down time was never fully explained, though services resumed within a few hours.

Apple's iMessage woes appear to be an almost monthly occurrence as of late, with the last system troubles dating back to mid-September.
post #2 of 37

Ah ha!  John Browett has unleashed a mega-virus on their servers!  

post #3 of 37
It's a shame that the status page seems to little more than static HTML.
post #4 of 37
Yep, crashed my Messages client too. Will there be another VP departure soon?
post #5 of 37
Don't know if this is related, but I've been unable to download app updates via iTunes as well.
post #6 of 37

Ah I was wondering if something was up

post #7 of 37
The iCloud status page now shows iMessage is down for "some" users. But it's down for everyone I know.
post #8 of 37

Apple needs to up their web service game across the board. 

post #9 of 37

At least we know it wasn't Scott... we all should demand an apology letter.

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2012 27" iMac i7, 2010 27" iMac i7, 2011 Mac Mini i5
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post #10 of 37
They are trying to do too many things in too short of a period.

On top of that, I wonder if the effect of not having a maniac of a perfectionist around is showing.

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TechnoMinds

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post #11 of 37
Quote:
Originally Posted by ChristophB View Post

Yep, crashed my Messages client too. Will there be another VP departure soon?


Apparently based from the comments of a prior thread, people will demand an apology letter from a non-CEO again.  /s

post #12 of 37
I was just starting to use iMessage again.
I like my phone to work, so after some difficulty with iMessage earlier on, I stopped using it. (Some of it was due to coverage) but my experience was usually poor even in good service.

Since I got my iPhone 5. I've left it on and been much impressed but lately. It's been poor again. And will probably stop using it again at some point if this continues.

Dont offer a service if you can't keep it running basically 24/7 say 51.9999 weeks of the year.

Anyway, I figure apple will get it together at some point.
post #13 of 37
Originally Posted by Seankill View Post
Dont offer a service if you can't keep it running basically 24/7 say 51.9999 weeks of the year.

 

So… just like iMessage now, then.

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Originally posted by Relic

...those little naked weirdos are going to get me investigated.
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post #14 of 37
Quote:
Originally Posted by Andysol View Post

At least we know it wasn't Scott... we all should demand an apology letter.

IF an iOS 6 update had been released you could say that, but its the same crappy software he put out. So it probably was Scott and these is more on the list for why he is out

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

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A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

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post #15 of 37
I suppose North Carolina would be affected by the storm, so....

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Proud AAPL stock owner.

 

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post #16 of 37
Originally Posted by SpamSandwich View Post
I suppose North Carolina would be affected by the storm, so....

 

"Apple needs to provide me with perfect service even if no electricity is available in any part of the country."

Originally posted by Relic

...those little naked weirdos are going to get me investigated.
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Originally posted by Relic

...those little naked weirdos are going to get me investigated.
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post #17 of 37

App store not working here either.

post #18 of 37
Quote:
Originally Posted by SpamSandwich View Post

I suppose North Carolina would be affected by the storm, so....

THIS.

post #19 of 37
Quote:
Originally Posted by Tallest Skil View Post

 

"Apple needs to provide me with perfect service even if no electricity is available in any part of the country."

 

...using the power of Jony Ive's MIND!

 

I guess locating on the eastern seaboard has it's negatives. Maybe build the next one on the moon?

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Proud AAPL stock owner.

 

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post #20 of 37

Wait Johnny Ive has't even started yet. It won't be his fault. Maybe Apple knew this was a Scott Forestall issue and that's why they fired him. 

post #21 of 37
Quote:
Originally Posted by Tallest Skil View Post

So… just like iMessage now, then.

Lol actually, if you do the math
That leaves apple with about a minute of down time a year.
I don't expect it to be that good. But say like 99.5%
That gives about 44 hours of downtime a year.
My experience ( IDC about yours) is they haven't exactly kept this.
I get better uptime from non apple services.

Nonetheless, apple will fare just fine
Edited by Seankill - 10/30/12 at 3:20pm
post #22 of 37
Quote:
Originally Posted by AdonisSMU View Post

Wait Johnny Ive has't even started yet. It won't be his fault. Maybe Apple knew this was a Scott Forestall issue and that's why they fired him. 

 

Possibly, but they may be reviewing everything Forstall was involved in and decided this wan't where it needed to be.

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Proud AAPL stock owner.

 

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post #23 of 37
Quote:
Originally Posted by sflocal View Post


Apparently based from the comments of a prior thread, people will demand an apology letter from a non-CEO again.  /s

Beat ya to the /s 1wink.gif

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2012 27" iMac i7, 2010 27" iMac i7, 2011 Mac Mini i5
iPad Air, iPad Mini Retina, (2) iPhone 5S, iPod Touch 5
Time Capsule 5, (3) AirPort Express 2, (2) Apple TV 3

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post #24 of 37
Quote:
Originally Posted by SpamSandwich View Post

I suppose North Carolina would be affected by the storm, so....

5, 9s would be ~9 hours of downtime per year. I'm sure they don't have SLA language for the customer but I bet they do internally. I'll cut them some slack, perhaps it's Sandy related. Perhaps traffic accidents will be down today since no one can iMessage while they drive.

Still down for me.
post #25 of 37
SMS is a remarkable technology. Decades old, handles trillions of messages and is still incredibly reliable.
post #26 of 37
Quote:
Originally Posted by SpamSandwich View Post

 

...using the power of Jony Ive's MIND!

 

I guess locating on the eastern seaboard has it's negatives. Maybe build the next one on the moon?

 

Well, Oregon is closer to the moon....

"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #27 of 37
Quote:
Originally Posted by AdonisSMU View Post

Wait Johnny Ive has't even started yet. It won't be his fault. Maybe Apple knew this was a Scott Forestall issue and that's why they fired him. 

 

Cook is DOUBLE-FIRING Forestall as we speak! I suspect Forestall was kept on for a few months for Cook to kick the shit out of him when another problem he caused boils to the surface...

"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #28 of 37
Quote:
Originally Posted by Macky the Macky View Post

 

Cook is DOUBLE-FIRING Forestall as we speak! I suspect Forestall was kept on for a few months for Cook to kick the shit out of him when another problem he caused boils to the surface...

 

Makes me wonder who Cook is keeping around to blame for the next shit storm to occur under his tenure.

na na na na na...
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na na na na na...
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post #29 of 37
Quote:
Originally Posted by Seankill View Post



Dont offer a service if you can't keep it running basically 24/7 say 51.9999 weeks of the year.
 

You should probably avoid Twitter then. And Facebook. and Cable TV. And satellite TV. And any public utilities.

post #30 of 37
Quote:
Originally Posted by RichL View Post

SMS is a remarkable technology. Decades old, handles trillions of messages and is still incredibly reliable.

 

Alot of older technologies are 'reliable'. But that doesn't make them robust, versatile, flexible, or powerful. 

post #31 of 37

Apple status page now says everything is back to normal.  That didn't take too long. :)

post #32 of 37

The "find my iPad" service is down too. The service will not locate my iPad mini.

post #33 of 37
Quote:
Originally Posted by Tallest Skil View Post

 

"Apple needs to provide me with perfect service even if no electricity is available in any part of the country."

 

No hyperbole there...

 

...because, as we know, the entire universe has been punted back to the Mesozoic Age by a storm on the East Coast, and just because 95% of the country is unaffected and TV stations and radio stations and police stations and fire halls and telephone facilities and emergency call centres and hospitals can continue operating on backup power is no reason to expect a communications infrastructure facility to be able to.


Edited by v5v - 10/31/12 at 2:12am
post #34 of 37
Quote:
Originally Posted by Slurpy View Post

Alot of older technologies are 'reliable'. But that doesn't make them robust, versatile, flexible, or powerful. 

SMS has been all those things. Remember that it was designed as a niche service. It's scaled up from thousands of messages to trillions of messages incredibly well.
post #35 of 37
Blackberrry also does that once in a while, why all the whine on Apple?

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Social Capitalist, dreamer and wise enough to know I'm never going to grow up anyway... so not trying anymore.

 

http://m.ign.com/articles/2014/07/16/7-high-school-girls-are-kickstarting-their-awa...

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post #36 of 37
Quote:
Originally Posted by lightknight View Post

Blackberrry also does that once in a while, why all the whine on Apple?

 

Right, because after all, no one complained when it happened to BB, right?

 

Is that the bar now? We don't have to be *good*, we just have to be no worse than our competitors.

post #37 of 37

I thought one of iMessage's advantages was decentralization, so that this wouldn't be an issue. Alas, we expect too much magic.

 

RichL View Post
SMS is a remarkable technology. Decades old, handles trillions of messages and is still incredibly reliable.

Except when it inexplicably goes from a near-real-time exchange to a dozen messages being delayed and then received all at once, half an hour late.

Or when my boss plain doesn't receive them half the time because he lives in a first floor apartment and the nearest cell tower just says 'screw it, I tried.'

Or when I'm running errands around town for an hour and don't receive any SMSs until I get home, at which point all the piled up messages blow up my phone.

 

For all the obscene pricing on SMS, it's a very lazy implementation, with messages being delivered when (if) the carriers feel like it.

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