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Issue with Outlook for Mac

post #1 of 2
11/14/12 at 2:30am
Thread Starter 

I am having a problem with my Outlook for Mac program.  All of the sudden it just started freezing every time I open the program.  No error message comes up - it just opens and shows a blank mail screen (no mail, contacts, or options).  I can still click anything in the the top bar (file, edit, tools) but I cannot click anything on the actual outlook window.   I am not sure if my identity got disconnected so I tried to rebuild it and even deleted it and re-added it.  In my account area it now shows an orange icon next to my account.  If I log into the OWA site, I can stil see all of my emails and everything, it just does not show up in the actual application. 

 

Any ideas on how to fix this?

 

Thanks!! 

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post #2 of 2
11/25/12 at 11:25am

Have you tried setting up a test user on your computer and setting up Outlook in that. That would tell you if it's something in a botched settings file in your user or Outlook in general. If the test user fails, try uninstalling Outlook and reinstalling it. 

 

I'd also check Microsoft's site to see if there's any patches for your version of Outlook with your OS version. Perhaps there's a bug they have already found and fixed and you just need an update. 

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