AT&T to enable FaceTime over cellular for all tiered data customers - Page 2

WOW -- so once again, their most loyal and long term customers get the short end of the deal.

Please! You are a customer with an unlimited plan that wants to stick it to AT&T on data whenever you get the chance. There is nothing wrong with that but your plan of choice shows you want to get as much data as possible for your dime. This has nothing to do with loyalty or any other entitled feelings you have. They offer a service/product and you pay for it. That's all there is to it.

Please! You are a customer with an unlimited plan that wants to stick it to AT&T on data whenever you get the chance. There is nothing wrong with that but your plan of choice shows you want to get as much data as possible for your dime. This has nothing to do with loyalty or any other entitled feelings you have. They offer a service/product and you pay for it. That's all there is to it.

For the record, FaceTime works perfectly over 3G on my jailbroken (iOS 5.1) iPhone 4 using 3G Unrestrictor.

I have a grandfathered AT&T account ,but I would hardly call it, "unlimited." As I recall, the original 2GB plan was $25 a month or "unlimited" for $30, the latter of which I have paid monthly since 2009. I have averaged 600mb usage a month, which, as I monitored it, seemed like I was overpaying at least the extra $5 a month & getting nothing in return. I did get (an expensive) peace of mind that I wouldn't be charged high rates for going over my limit, such as an additional $10 for 2mb of data use. I figured some day, I might need the extra data.

I quickly learned that my vacation spot had Edge service only. AT&T has promised for the last 8 years they would upgrade; they haven't. When tethering came out, the "unlimited" plan was not included in the offer, even though I still use about 600mb of data a month. And now this, no video chat for us long-term, loyal customers who have overpaid for years & years & years. AT&T claims a percentage of people have spoiled it for the responsible people by downloading huge volumes of data. AT & T responded by throttling. While I don't agree with that tactic, why not let me tether & make FaceTime calls until I get to 3GB & then throttle? Why punish me & keep me at the 600mb (maybe 700mb with LTE). It was because of this, I purchased a Verizon iPad with the 5GB monthly plan through the summer. I have had great customer service with AT&T, but I feel it is unethical the way they have boxed me in & penalized me for being a long-term loyal customer. I was not going to reward that by purchasing a $1000 AT&T iPad to use also in the Edge service area, which still isn't updated.

You & I are just another account number to them. Nothing more.

 

I know it's not a hardware issue.  

 

 

 

I think it's really a shameful tactic.  And understand...there are no "unlimited" plans anymore...even for those of us that are grandfathered.  If you exceed the cap, they just throttle you instead of charging you.  So the part about what "unlimited" use would do to their network is bogus (no offense)  

 

 

 

It's one reason I didn't switch to VZW.  I went with AT&T when I got my first iPhone (a 3G).  I stayed around for the iPhone 4, and then almost bailed for VZW when I got my iPhone 5 due to the LTE coverage.  I changed my mind when I realized it was going to cost me up to $20 a month more, and I'd have to accept a true data cap.   Fortunately, while AT&T still blows, the LTE coverage is better than I expected.  They apparently flipped on the new units the week after I got my phone! 

I guess you have a point

Not sure if this is an indication of things changing but I'm on a grandfathered unlimited data plan and using a 4s. I live in San Diego. I having been checking my FaceTime over Cell for many weeks with no luck. Just tried again 30 mins ago and found FaceTime over cell toggled on. Tested a FT call over 4G and it was perfect. Things are looking up!