or Connect
AppleInsider › Forums › General › General Discussion › Apple's apology in China part of a 'rite of passage' for foreign companies
New Posts  All Forums:Forum Nav:

Apple's apology in China part of a 'rite of passage' for foreign companies

post #1 of 44
Thread Starter 
International companies trying to break in to the Chinese market are routinely criticized by state-controlled media, forcing apologies like the one Apple Chief Executive Tim Cook gave this week.

The so-called "rite of passage" for foreign companies in China was profiled on Tuesday by Bloomberg, which noted that corporations such as Volkswagen AG, Carrefour SA, and Yum! Brands Inc. have also been targeted by the government-controlled China Central Television. Apple specifically was under fire for failing to replace the back covers of iPhone 4 and iPhone 4S units after repairing the electronics inside, which prompted weeks of criticism from the state-run media.

Shanghai 3


Following the CCTV report, another state-run media organization, the People's Daily newspaper, ran more than a dozen articles that also targeted Apple.

Those attacks pushed Cook to issue a formal apology on Apple's website on Monday. The CEO said that a number of "misunderstandings" over the company's warranty policies had occurred, while revealing changes that aim to better serve iPhone customers.

Apple will now provide customers will full iPhone 4 and iPhone 4S replacements. Receiving a replacement phone will also reset the hardware's warranty to one year.

The strategy has apparently worked: The same newspapers that attacked Apple are now heaping praise on the American company, citing proactive measures taken by Cook. Even China's Foreign Ministry gave approval, calling Apple's revised policies evidence that the company had "conscientiously" responded to consumers.

For its part, CCTV has claimed it wasn't told by the government to set its sights on Apple, and the People's Daily said it stories were published because "Apple has stirred public anger."

China has become an increasingly important market for Apple in recent years, and was responsible for about 15 percent of the company's total sales in fiscal 2012. Cook has pushed for Apple to have a greater presence in China, expanding iPhone distribution and opening flagship retail stores, and the strategy has paid off.

China's role in Apple's business is so important that one estimate published this week suggested the anti-Apple campaign by China's state-run media could have a $13 billion effect on the iPhone maker's sales.

The effects of Chinese media are why companies like Apple have chosen to publicly apologize in an effort to lessen the damage. After Toshiba was accused by state media in 1999 of treating Chinese and American customers differently, the Japanese electronics maker lost its No. 1 spot in Chinese notebook sales.

A more recent attack in China on Yum Brands, which is part of KFC, resulted in a 20 percent hit on year-over-year sales. Yum was accused of having too many antibiotics in its chicken meat, and the company issued an apology in January.
post #2 of 44
And when replacing the entire phone they will be pulling possible grey-market phones off of the market, and replacing them with authentic models.
post #3 of 44
Toyota chief was summoned to US Congress to apologize. Although Department of Transportation later found no evidence of most of the claims.
post #4 of 44

People are making a much bigger deal of it stateside than it actually is. (I had issues with the mapgate apology.... since it revealed some possible strategy implementation deficiencies; but not so much with this one). 

 

Suck it up. Move on. It's the right thing to do, given the law in this situation, the culture, and the importance of the country both as a supplier and as a market. Getting caught up in cheap ego issues is not worth it.

post #5 of 44

What do they say about people who live in glass houses?

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #6 of 44
Government thinks it's God, but it's time for the people to return government to minimal interference in our lives. This is what is needed in China -- a revolution to end Communism.

These stories are just ridiculous what people let government get away with. Granted, we have plenty of our own problems in the U.S.!
post #7 of 44
Quote:
Originally Posted by tzeshan View Post

Toyota chief was summoned to US Congress to apologize. Although Department of Transportation later found no evidence of most of the claims.

 

yeah, and which Department of Transportation was that? It was the US Department of Transportation. 

 

Sure, American politicians are as big of a-holes as any in the world. But they are constrained in the damage they can do by a constitutional legal system that really does matter. 

 

 

That's the difference between a country run by laws versus a country run by the whims of a glorified junta. 

post #8 of 44
Quote:
Originally Posted by libertyforall View Post

Government thinks it's God, but it's time for the people to return government to minimal interference in our lives. This is what is needed in China -- a revolution to end Communism.

These stories are just ridiculous what people let government get away with. Granted, we have plenty of our own problems in the U.S.!

It appears as if roughly half the people in this country think that they're in mortal danger from their own government. That's a lot of people sensing a lot of malice and threat. I worry that I don't see it. Sure, I see inefficiency and incompetence, but I've always seen that - regardless of which party's in office. And frankly, I've always welcomed it. I don't like my big bureaucracies to be cold, calculating, profit-making enterprises driven by a steely, clear-headed singular vision. A cursory glance through history would indicate that well-organized governments tend to enjoy well-organized parades, followed by well-organized ethnic cleansing. Which is why I celebrate the magnificent, muddle-headed ineptitude of our democracy. As far as I'm concerned, a little confusion and waste may keep the trains from running on time, but it also keeps people like me from getting a one-way ticket in a cattle car. Are our tax dollars being misspent on poorly run social programs? You bet! Do we get more buck for our bang at the local Post Office, Amtrak station, nuclear submarine or methadone clinic? Of course we do! But keep in mind that bureaucrats who can't find their ass with a flashlight and a hand mirror are not likely to find you either. To paraphrase Bobby McGee: "Freedom's just another word for who the hell's in charge here?!" #396



PS: I think Walmart is having a sale on aluminum foil, but use cash and wear a disguise so they don't know what you're up to¡

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

 

Goodbyeee jragosta :: http://forums.appleinsider.com/t/160864/jragosta-joseph-michael-ragosta

Reply

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

 

Goodbyeee jragosta :: http://forums.appleinsider.com/t/160864/jragosta-joseph-michael-ragosta

Reply
post #9 of 44
Quote:
Originally Posted by SolipsismX View Post

It appears as if roughly half the people in this country think that they're in mortal danger from their own government. That's a lot of people sensing a lot of malice and threat. I worry that I don't see it. Sure, I see inefficiency and incompetence, but I've always seen that - regardless of which party's in office. And frankly, I've always welcomed it. I don't like my big bureaucracies to be cold, calculating, profit-making enterprises driven by a steely, clear-headed singular vision. A cursory glance through history would indicate that well-organized governments tend to enjoy well-organized parades, followed by well-organized ethnic cleansing. Which is why I celebrate the magnificent, muddle-headed ineptitude of our democracy. As far as I'm concerned, a little confusion and waste may keep the trains from running on time, but it also keeps people like me from getting a one-way ticket in a cattle car. Are our tax dollars being misspent on poorly run social programs? You bet! Do we get more buck for our bang at the local Post Office, Amtrak station, nuclear submarine or methadone clinic? Of course we do! But keep in mind that bureaucrats who can't find their ass with a flashlight and a hand mirror are not likely to find you either. To paraphrase Bobby McGee: "Freedom's just another word for who the hell's in charge here?!" #396



PS: I think Walmart is having a sale on aluminum foil, but use cash and wear a disguise so they don't know what you're up to¡

I don't need to point out I agree with the guy about the "single-focus government" inherent ability to turn into a ethnic-cleansing machine? 

Also, if he needs tinfoil, i have a supply ready¡

Social Capitalist, dreamer and wise enough to know I'm never going to grow up anyway... so not trying anymore.

Reply

Social Capitalist, dreamer and wise enough to know I'm never going to grow up anyway... so not trying anymore.

Reply
post #10 of 44
Quote:
Originally Posted by SolipsismX View Post

PS: I think Walmart is having a sale on aluminum foil, but use cash and wear a disguise so they don't know what you're up to¡

Since it is Walmart, I'm sure the tin foil is made in China so you need to inspect it carefully for possible hidden mind control chips¡

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #11 of 44
Quote:
Originally Posted by Blastdoor View Post

 

yeah, and which Department of Transportation was that? It was the US Department of Transportation. 

 

Sure, American politicians are as big of a-holes as any in the world. But they are constrained in the damage they can do by a constitutional legal system that really does matter. 

 

 

That's the difference between a country run by laws versus a country run by the whims of a glorified junta. 

It's a bit harsh to say that the US is run by the whims of a glorified junta. Sure, the militaro-industrial complex is powerful and has already gotten rid of trouble makers, either in America or foreign countries, and yes, there have been some deranging stories about links between Presidents/Administration members/Senate and big money, but America is doing quite a good job respecting rule of law.

 

While I sometimes strongly disagree with America's policies, or lack thereof, predatory foreign behavior in the name of Liberty, and behavior towards their own population, it is, in my opinion, one of the countries that does the best job at the attempt to obtain something like a democracy that works. It is a ultimately impossible  utopia to have a perfect democracy, with efficient capitalism and no conflict of interest between business and politics, since political families will also yield business leaders, and business will try to sway politics. America does a great job of balancing both.

Social Capitalist, dreamer and wise enough to know I'm never going to grow up anyway... so not trying anymore.

Reply

Social Capitalist, dreamer and wise enough to know I'm never going to grow up anyway... so not trying anymore.

Reply
post #12 of 44
Quote:
Originally Posted by lightknight View Post

It's a bit harsh to say that the US is run by the whims of a glorified junta. 

Knowing Blastdoor from his other comments, I'm sure he meant the reverse. The US being the country ruled by law and China being the glorified junta.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #13 of 44
Damn. If it was so easy to get an apology, maybe China shoulda criticized Apple for failing to make a cheap Android phablet full of porn, viruses, and specs. /s

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply
post #14 of 44
Quote:
Originally Posted by anantksundaram View Post

People are making a much bigger deal of it stateside than it actually is. (I had issues with the mapgate apology.... since it revealed some possible strategy implementation deficiencies; but not so much with this one). 

 

Interesting point. But I see both incidents as manifestation of a less reticent Apple under Cook.

 

 

Quote:
Originally Posted by anantksundaram View Post

 

Suck it up. Move on. It's the right thing to do, given the law in this situation, the culture, and the importance of the country both as a supplier and as a market. Getting caught up in cheap ego issues is not worth it.

 

 

I agree it is sort of the right thing to do. But it is unusual to do this publicly in this manner. Certainly, is there history of another large company issuing a similarly public apology?

 

Regardless, moving on is the right thing to do. What else can we do?

post #15 of 44
Quote:
Originally Posted by SolipsismX View Post

It appears as if roughly half the people in this country think that they're in mortal danger from their own government. That's a lot of people sensing a lot of malice and threat. I worry that I don't see it. Sure, I see inefficiency and incompetence, but I've always seen that - regardless of which party's in office. And frankly, I've always welcomed it. I don't like my big bureaucracies to be cold, calculating, profit-making enterprises driven by a steely, clear-headed singular vision. A cursory glance through history would indicate that well-organized governments tend to enjoy well-organized parades, followed by well-organized ethnic cleansing. Which is why I celebrate the magnificent, muddle-headed ineptitude of our democracy. As far as I'm concerned, a little confusion and waste may keep the trains from running on time, but it also keeps people like me from getting a one-way ticket in a cattle car. Are our tax dollars being misspent on poorly run social programs? You bet! Do we get more buck for our bang at the local Post Office, Amtrak station, nuclear submarine or methadone clinic? Of course we do! But keep in mind that bureaucrats who can't find their ass with a flashlight and a hand mirror are not likely to find you either. To paraphrase Bobby McGee: "Freedom's just another word for who the hell's in charge here?!" #396



PS: I think Walmart is having a sale on aluminum foil, but use cash and wear a disguise so they don't know what you're up to¡

 

Little do you know that, along, the other half has been protecting those of us free of paranoia. Show some appreciation. If not for them, we too would be in shackles.

post #16 of 44
Quote:
Originally Posted by mstone View Post

Knowing Blastdoor from his other comments, I'm sure he meant the reverse. The US being the country ruled by law and China being the glorified junta.

bingo. 

 

I'm a pro-American liberal. I think America sucks... except when compared to everyone else. 

post #17 of 44
Quote:
Originally Posted by stelligent View Post

I agree it is sort of the right thing to do. But it is unusual to do this publicly in this manner. Certainly, is there history of another large company issuing a similarly public apology?

Read the Bloomberg article - they give a lot of examples:
http://www.bloomberg.com/news/2013-04-02/apple-s-apology-in-china-a-rite-of-passage-for-foreign-brands.html
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #18 of 44
Quote:
Originally Posted by tzeshan View Post

Toyota chief was summoned to US Congress to apologize. Although Department of Transportation later found no evidence of most of the claims.

 

 

Akio Toyoda was not summoned to apologize. He was summoned to answer questions. But it is a Japanese custom for business heads to make such public apologies too. So this is what he did in front of the House Committee conducting the investigating the incidents involving Toyota cars. This is also a tradition of Korean businesses. AFAIK, this is NOT a tradition of Chinese businesses. In part, this is because most (all?) Chinese businesses are at least partly state-owned. 

post #19 of 44
Quote:
Originally Posted by anantksundaram View Post

Suck it up. Move on. It's the right thing to do, given the law in this situation, the culture, and the importance of the country both as a supplier and as a market. Getting caught up in cheap ego issues is not worth it.

 

You know what. Even though I criticized Apple yesterday, I agree with you that this is the best move for Apple, from a business perspective, and sometimes you just have to suck it up, even though you know that what you are doing is pathetic when dealing with certain alien cultures and extremely authoritarian regimes.

 

So while I agree that this is probably the right thing for Apple to do, I still think that China's government is complete crap, bordering on evil, and I don't think that people should refrain from criticizing them.

post #20 of 44
Quote:
Originally Posted by Blastdoor View Post
I'm a pro-American liberal. I think America sucks... except when compared to everyone else. 

 

Don't worry. With the way that things are going, we'll soon be like everybody else, which really sucks.lol.gif

post #21 of 44

Tim Cook knows that China is Apple's future. Can't crack the nut if you're not even allowed to have the nut.

 

This apology was just meant to show that Apple is willing to kiss China's ass.
 

na na na na na...
Reply
na na na na na...
Reply
post #22 of 44
Quote:
Originally Posted by stelligent View Post

AFAIK, this is NOT a tradition of Chinese businesses. In part, this is because most (all?) Chinese businesses are at least partly state-owned. 

Well in keeping with Chinese tradition, they did execute two milk company executives for the melamine tainted milk scandal in 2009. Probably not for being responsible for killing hundreds of babies and and causing thousands more to suffer from kidney stones, but because it shamed the Chinese government. 

 

It was later suggested that it was actually the lax inspection and regulation standards of the Chinese government that caused the problem as that just opened the door for the opportunistic ingredient suppliers to tamper with the formula. The milk company was not knowingly providing a tainted product, they just purchased an ingredient with the best protein rating, not knowing that the high protein was actually due to added melamine, a nitrogen fertilizer compound.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #23 of 44
Quote:
Originally Posted by mstone View Post

Well in keeping with Chinese tradition, they did execute two milk company executives for the melamine tainted milk scandal in 2009. 

 

They should start executing people who make those cheap, Chinese Android tablets, which are nothing but junk. 

post #24 of 44
What a wonderful world.
post #25 of 44
Quote:
Originally Posted by Apple ][ View Post

 

You know what. Even though I criticized Apple yesterday, I agree with you that this is the best move for Apple, from a business perspective, and sometimes you just have to suck it up, even though you know that what you are doing is pathetic when dealing with certain alien cultures and extremely authoritarian regimes.

 

So while I agree that this is probably the right thing for Apple to do, I still think that China's government is complete crap, bordering on evil, and I don't think that people should refrain from criticizing them.


So when US government forcefully moved an Indian tribe away from North Carolin is not evil?  When US Congress passed the Chinese Exclusion Act in 1880s is not crap?  When Martin Luther King pleaded for civil rights, what kind of society the blacks were living in?  Wasn't US a democratic nation at those times? 

post #26 of 44
Quote:
Originally Posted by tzeshan View Post


So when US government forcefully moved an Indian tribe away from North Carolin is not evil?  When US Congress passed the Chinese Exclusion Act in 1880s is not crap?  When Martin Luther King pleaded for civil rights, what kind of society the blacks were living in?  Wasn't US a democratic nation at those times? 

I'm not interested in getting into a ridiculous comparison between the USA VS China. The USA is definitely not perfect, but here's one big difference:

 

In China, the commies are in charge and you can't get rid of them. You don't have any choice, they're going to be around and in control, no matter what you do.

 

In the USA, you can at least vote the bastards out of office. To give an example, I don't like Obama or his amateurish policies, but the good news is that the Keynesian is on his last term, and then he'll finally be gone.

 

post #27 of 44
Quote:
Originally Posted by tzeshan View Post

So when US government forcefully moved an Indian tribe away from North Carolin is not evil?  When US Congress passed the Chinese Exclusion Act in 1880s is not crap?  When Martin Luther King pleaded for civil rights, what kind of society the blacks were living in?  Wasn't US a democratic nation at those times? 

You keep comparing the current US government to the shortcomings of decades and centuries ago. Yes, they had a couple hundred year head start on China in terms of forming a modern government and clearly the US is not without faults but that doesn't mean the Chinese have to reinvent the wheel. Surely they should have learned from the US mistakes. But the more likely scenario is that they did learn from the mistakes but attributed them to the inherent problems of governing a free people, hence they decided to try a different solution and copied Russia's Communism. Now they are trying to mix in free enterprise which leaves them with no philosophical guidance because of the conflicting interests of the two ideals. I have a feeling this will not turn out well.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #28 of 44
Originally Posted by AppleInsider View Post

International companies trying to break in to the Chinese market are routinely criticized by state-controlled media, forcing apologies like the one Apple Chief Executive Tim Cook gave this week.

 

It's because of many things, but here are two of my theories:

 

1. The Chinese government needs to do everything they can to make it look like they're acting in the best interests of "The People" and not in their own best interest.  (You know, keeping themselves in power, preventing civil war, ad nauseam.)  And what's the best way to make yourself, an authoritarian government, look good?  

 

Manufacture an enemy, fabricate a threat to "The People," and attack the specious threat on behalf of "The People."  ("Never mind all that censorship, all that toxic pollution, all those political prisoners, and anyway, look what the US did to all of their minority groups.")  Propaganda 101.  Read "1984" by George Orwell.  It's all there.

 

2. The Chinese mentality is complex, but lurking deep down below all that manufacturing prowess and trillions of US $ in Chinese banks is a deeply rooted and long-standing feeling of inferiority.  China has been invaded and plundered by many foreign entities.  From Ghengis Khan to the European "alliance" that crushed the Boxer Rebellion to Imperalist Japan.  (Ever wonder why Tsing Tao beer is so good?  It's because Germany seized the Tsing Tao area, German colonists settled there, and the Germans know all about beer.)  

 

Despite all that foreign "influence," it took centuries for China to embrace foreign technology (no thanks to Chairman Mao's efforts to hammer China into a nation of peasants.)  Forcing foreign corporations to kowtow and "kiss the ring" is a passive-aggressive way to show the world who's boss.  Especially foreign corporations who want to use cheap Chinese labor to manufacture products, then sell those products to the few Chinese who can actually afford them.  (Of course, "few" means hundreds of millions in China.)

 

Apple has a different warranty policy in China: doubleplusungood.

 

Apple fixes their warranty policy in China (and Tim Cook publicly apologizes): plusgood.


Edited by SockRolid - 4/2/13 at 11:31am

Sent from my iPhone Simulator

Reply

Sent from my iPhone Simulator

Reply
post #29 of 44
Quote:
Originally Posted by jragosta View Post


Read the Bloomberg article - they give a lot of examples:
http://www.bloomberg.com/news/2013-04-02/apple-s-apology-in-china-a-rite-of-passage-for-foreign-brands.html

Rite of Passage? Sounds more like hazing to me.

Why does Apple bashing and trolling make people feel so good?

Reply

Why does Apple bashing and trolling make people feel so good?

Reply
post #30 of 44
So the "rite of passage in China" is to be accused of something silly and superficial (like not replacing covers) and be hounded over the offense bearing no relation on the severity -- and then you apologize, and suddenly gain praise and love? My only reference for this is watching all the prison movies and how the "fresh meat" deals with it. I hope we get a pack of smokes out of this noble Chinese tradition.
post #31 of 44
Quote:
Originally Posted by Apple ][ View Post

I'm not interested in getting into a ridiculous comparison between the USA VS China. The USA is definitely not perfect, but here's one big difference:

 

In China, the commies are in charge and you can't get rid of them. You don't have any choice, they're going to be around and in control, no matter what you do.

 

In the USA, you can at least vote the bastards out of office. To give an example, I don't like Obama or his amateurish policies, but the good news is that the Keynesian is on his last term, and then he'll finally be gone.

 


In US, if you are a Republican and the Democrats are in charge, I do not think you can vote the bastards out of office.  For example, in California the Republican Party is totaled.  The CCP is just a political party.  Just like in US, there will be plenty of haters.  From what I see the comparison between US and China is just a matter of degree. 

post #32 of 44
Quote:
Originally Posted by SockRolid View Post

 

...Despite all that foreign "influence," it took centuries for China to embrace foreign technology (no thanks to Chairman Mao's efforts to hammer China into a nation of peasants.) Forcing foreign corporations to kowtow and "kiss the ring" is a passive-aggressive way to show the world who's boss. Especially foreign corporations who want to use cheap Chinese labor to manufacture products, then sell those products to the few Chinese who can actually afford them. (Of course, "few" means hundreds of millions in China.)...

 

Yes, this explanation makes a lot of sense to me.

 

Apple is wise to just apologize and "kiss the ring" and move on. They've established they are not here to be big shots.

 

It reminds me of an episode of South Park, where a Japanese anime invasion easily thwarts investigators by mentioning how silly the Japanese are and (I'm trying to put this delicately -- it's "South Park" after all) how much better endowed American men are -- and all is forgiven and forgotten each time a new bit of their secret plot is uncovered.

 

Seems like the only thing more expensive than ego, is having someone else protect yours.
post #33 of 44
Spot on -- and sad but true.
post #34 of 44
Quote:
Originally Posted by mstone View Post

You keep comparing the current US government to the shortcomings of decades and centuries ago. Yes, they had a couple hundred year head start on China in terms of forming a modern government and clearly the US is not without faults but that doesn't mean the Chinese have to reinvent the wheel. Surely they should have learned from the US mistakes. But the more likely scenario is that they did learn from the mistakes but attributed them to the inherent problems of governing a free people, hence they decided to try a different solution and copied Russia's Communism. Now they are trying to mix in free enterprise which leaves them with no philosophical guidance because of the conflicting interests of the two ideals. I have a feeling this will not turn out well.


I don't think you fully understand American history.  The three things I mentioned that happened were a necessity at those times.  They happened when the democratic people felt their well beings are threatened.  They are not mistakes as you think.  So why we think they are not right now?  My theory is US economy has grown so much since that the people felt that they can tolerate Indians, Chinese, and blacks differently now.  According to US constitution, politics is concerned about the well beings of the citizens.  And the single most important well beings of the citizens is jobs.  On this basis, since the jobs picture between US and China are drastically different therefore the politics between China and US are drastically different.  And this is the reason why China can not copy US politics now.  Because it will result in chaos.  For example, China needs an authority government to build the rapid rail system quickly.  And China needs the rapid rail system to improve its economy. 

post #35 of 44
Quote:
Originally Posted by Apple ][ View Post

 

Don't worry. With the way that things are going, we'll soon be like everybody else, which really sucks.lol.gif

 

Naww.... America sucks, like everyone else, but it sucks less. Some countries really suck, like China and France, but they suck for different reasons. North Korea sucks because Kim Jong Un's whole family sucks. South Korea sucks because Samsung sucks. The Islamic world sucks because their brains suck a vacuum. 

post #36 of 44
Quote:
Originally Posted by stelligent View Post

 

 

Akio Toyoda was not summoned to apologize. He was summoned to answer questions. But it is a Japanese custom for business heads to make such public apologies too. So this is what he did in front of the House Committee conducting the investigating the incidents involving Toyota cars. This is also a tradition of Korean businesses. AFAIK, this is NOT a tradition of Chinese businesses. In part, this is because most (all?) Chinese businesses are at least partly state-owned. 


It is Chinese business tradition of making public apologies, due to their Confucian culture and beliefs. The Japanese and Korean just copied(again) from the Chinese Confucian culture.

post #37 of 44

Samsung has an even bigger market share in China, but they are treating the Chinese consumers fair and right. Samsung is way more successful than Apple in China.

post #38 of 44
Quote:
Originally Posted by SolipsismX View Post

It appears as if roughly half the people in this country think that they're in mortal danger from their own government. That's a lot of people sensing a lot of malice and threat. I worry that I don't see it. Sure, I see inefficiency and incompetence, but I've always seen that - regardless of which party's in office. And frankly, I've always welcomed it. I don't like my big bureaucracies to be cold, calculating, profit-making enterprises driven by a steely, clear-headed singular vision. A cursory glance through history would indicate that well-organized governments tend to enjoy well-organized parades, followed by well-organized ethnic cleansing. Which is why I celebrate the magnificent, muddle-headed ineptitude of our democracy. As far as I'm concerned, a little confusion and waste may keep the trains from running on time, but it also keeps people like me from getting a one-way ticket in a cattle car. Are our tax dollars being misspent on poorly run social programs? You bet! Do we get more buck for our bang at the local Post Office, Amtrak station, nuclear submarine or methadone clinic? Of course we do! But keep in mind that bureaucrats who can't find their ass with a flashlight and a hand mirror are not likely to find you either. To paraphrase Bobby McGee: "Freedom's just another word for who the hell's in charge here?!" #396



PS: I think Walmart is having a sale on aluminum foil, but use cash and wear a disguise so they don't know what you're up to¡

Superb post.
Use duckduckgo.com with Safari, not Google Search
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
Reply
Use duckduckgo.com with Safari, not Google Search
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
Reply
post #39 of 44
...post at 8:20
post #40 of 44
Quote:
Originally Posted by tzeshan View Post

Toyota chief was summoned to US Congress to apologize. Although Department of Transportation later found no evidence of most of the claims.

 

Yeup, and yet Toyota still has to pay billions of dollars to settle non sense lawsuits even though there is no evidence of defect! 

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: General Discussion
AppleInsider › Forums › General › General Discussion › Apple's apology in China part of a 'rite of passage' for foreign companies