Originally Posted by hill60
What I find strange is the Z10 is not compatible with BIS (Blackberry Internet Service) and uses full data services.
Had a few customers caught out on this when their bills went through the roof.
They bought the BB's outright at another carrier, we no longer bother with Blackberry, to the shock and dismay of rare diehard fans.
BlackBerry Z10 requires BlackBerry Enterprise Service 10 (BES 10) which forces enterprise customers to upgrade in order to support new users.
Do you not have BlackBerry Enterprise Service 7 (BES 7)?
A few customers (internal or external customers)?
How does anyone make such a mistake to purchase a BlackBerry Z10 outright?
Why are even "rare diehard fans" of BlackBerry shocked. The fortunes of BlackBerry have sunk into the Marianas Trench. In my opinion, no practical, reasonable person could justify the purchase of BlackBerry Enterprise Service 10 to support users.