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Apple's iCloud services again hit by global outage - Page 2

post #41 of 68
Quote:
Originally Posted by Rogifan View Post

Here's where Apple could spend some of its billions...on more cloud infrastructure.

I'll assume you left-off the "sarcasm" tag there. Right?

post #42 of 68
Quote:
Originally Posted by MacBook Pro View Post


Google is providing a commercial, enterprise solution. Apple is not.

Google's record of providing service is abhorrent and negligent.

In an extensive and thorough comparison with other enterprise cloud providers Google came in smack in the middle. MS Azure ranked number one in the study from Nasuni this year with Amazon a close second. Google, HP and Rackspace trailed behind those two. There's lots of datails here for anyone interested:

https://docs.google.com/viewer?url=http://www6.nasuni.com/rs/nasuni/images/2013_Nasuni_CSP_Report.pdf

melior diabolus quem scies
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post #43 of 68
Quote:
Originally Posted by Gatorguy View Post

In an extensive and thorough comparison with other enterprise cloud providers Google came in smack in the middle. MS Azure ranked number one in the study from Nasuni this year with Amazon a close second. Google, HP and Rackspace trailed behind those two. There's lots of datails here for anyone interested:
https://docs.google.com/viewer?url=http://www6.nasuni.com/rs/nasuni/images/2013_Nasuni_CSP_Report.pdf

1) I've used Amazon's EC2. It's a bit of a bitch to first setup but it works really well once you figure it out. It's a very inexpensive (probably free) way to setup and test features on an internet facing server or in a complex test domain.

2) If you don't post things that make Google look better than MS or Amazon how can we continue to call you GoogleGuy?

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"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #44 of 68

People are saying Apple is bringing new data centers online but are any of their new data centers disaster recovery or back up data centers? Where is the back up for Maiden NC? Where is the back up data center for Reno? Recovery data centers are supposed to be not too far and not too close. A good example would be like Northern California backed up in Southern California, not clear across the country on the east coast somewhere. Adding new data center assets is nice but a fully redundant system would have regional back up and disaster recovery sites as well.

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post #45 of 68
Global outage!? Wow so I shouldn't have been able to have been using mail all day!
Or Message, Calendar was fine too!

So ether I'm not on iCloud services or I've missed the momentarily "minuets" of downtime.

Another thing to mention here is that If I remember correctly Apple
is using other's servers "MS, Cisco to name a few of the global
servers they are using.
Edited by AirBubble - 4/23/13 at 9:30am
post #46 of 68

Funny, with all of these outages I haven't had a single issue.  Email, IM, Contacts, etc. have all been working without incident.

 

I had the same experience with MobileMe and all it's complaints.  I guess I live a "It Just Works" zone.  Or maybe it just does work and a few isolated outages becomes worldwide epidemic when reported on the internet. Oy!

post #47 of 68
This is totally unacceptable for a company sitting on over $100 billion dollars. Put a F'ing backup in. Put two backups in. Put in redundancy.
post #48 of 68
Quote:
Originally Posted by AirBubble View Post

Global outage!? Wow so I shouldn't have been able to have been using mail all day!
Or Message, Calendar was fine too!

So ether I'm not on iCloud services or I've missed the momentarily "minuets" of downtime.

Another thing to mention here is that If I remember correctly Apple
is using other's servers "MS, Cisco to name a few of the global
servers they are using.

My first thought was how you interpreted but it's an ambiguous term. Global can mean that issues simply aren't regional. As in, they are affecting people in all parts of the world, but not necessarily everyone.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #49 of 68
Quote:
Originally Posted by SolipsismX View Post

1) No one mentioned their commercial solutions. If you want to say that Google's efforts with their commercial solutions are why their consumer solutions are so successful then you can't say that Google is wrong for offering commercial solutions that strengthen their free services.


I did. The initial comparison was to Google Apps which is a commercial, enterprise service.

Quote:
Originally Posted by SolipsismX View Post

2) I haven't seen anything over the years since Gmail came online that suggests Google's free services are unreliable but there have been plenty to suggest Apple's MobileMe and iCloud services are.


Except all the information posted on Apple Insider.

Quote:
Originally Posted by SolipsismX View Post

3) The bottom line is iCloud's growing pains are too frequent and this needs to be corrected before it's too late; meaning, they have to rebrand it yet again and start anew. Cloud services are too important to their ecosystem for them to continually fail. They need this backbone between their devices to work well if they want to hold onto their hegemony. This isn't doom and gloom as I don't think this has happened yet but they can't keep having multiple weekly outages if they want the consumer to trust them with their data. Believe me when I say people care more about being able to get their data than the idea that someone might sell it as proven in the landmark case Out of Sight v. Out of Mind.


No. The vast majority of customers are unaware of any issues.
post #50 of 68
Quote:
Originally Posted by Captain J View Post

This is totally unacceptable for a company sitting on over $100 billion dollars. Put a F'ing backup in. Put two backups in. Put in redundancy.

Of course they have redundancies in place.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #51 of 68

I am posting here just to express my frustration with Apple.  I have a business presentation in 90 minutes.  Cloud services are out for me.  My Me.com email is out.  

 

Google to the rescue.  I am able to share my presentation materials via my Gmail.

 

iCloud calendars quit working dependably for us.  Enter Google Calendars.

 

We used to post websites created in iWeb to Mobile Me.  Now we publish them to Dropbox, Shutterfly or Google.

 

Small business needs dependable services.  iCloud has not been that, at least so far.

post #52 of 68
Quote:
Originally Posted by pedromartins View Post

Aren't they doing that already?

My understanding is they also use AWS (among other services) for server capacity, but the idea is that they could spend more themselves to ensure maximum uptime via better redundancies, etc.

For your sake, I hope you're right.
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post #53 of 68
Quote:
Originally Posted by SolipsismX View Post


1) No one mentioned their commercial solutions. If you want to say that Google's efforts with their commercial solutions are why their consumer solutions are so successful then you can't say that Google is wrong for offering commercial solutions that strengthen their free services.

2) I haven't seen anything over the years since Gmail came online that suggests Google's free services are unreliable but there have been plenty to suggest Apple's MobileMe and iCloud services are.

3) The bottom line is iCloud's growing pains are too frequent and this needs to be corrected before it's too late; meaning, they have to rebrand it yet again and start anew. Cloud services are too important to their ecosystem for them to continually fail. They need this backbone between their devices to work well if they want to hold onto their hegemony. This isn't doom and gloom as I don't think this has happened yet but they can't keep having multiple weekly outages if they want the consumer to trust them with their data. Believe me when I say people care more about being able to get their data than the idea that someone might sell it as proven in the landmark case Out of Sight v. Out of Mind.

I completely agree. It's refreshing to see a moderator who is able to hold Apple's feet to the fire on this. Some time ago, I was lambasted for my continued use of Gmail and expressed reluctance to switch to iCloud/Mail. Access to my email is extremely important. I signed up for Gmail when it was truly invite only and it's been incredibly reliable. I hate Google and adore Apple, but the latter's cloud services need a higher level of attention.

 

I wonder if Eddy Cue has his hands too full with content deals to really focus on internet services/infrastructure. Perhaps software/content and cloud/services should have separate SVPs.

For your sake, I hope you're right.
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For your sake, I hope you're right.
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post #54 of 68

Well, even twitter is down today.

 

at least Apple still maintains 99,99% of their revenue functional while their services are down.

 

Twitter, Google, Amazon, Rim, Microsoft... oh boy.

post #55 of 68
Quote:
Originally Posted by Carthusia View Post

I completely agree. It's refreshing to see a moderator who is able to hold Apple's feet to the fire on this. Some time ago, I was lambasted for my continued use of Gmail and expressed reluctance to switch to iCloud/Mail. Access to my email is extremely important. I signed up for Gmail when it was truly invite only and it's been incredibly reliable. I hate Google and adore Apple, but the latter's cloud services need a higher level of attention.

I wonder if Eddy Cue has his hands too full with content deals to really focus on internet services/infrastructure. Perhaps software/content and cloud/services should have separate SVPs.

1) I am not a mod. Never have been; never will be. My title (you can choose your own, ask TS) is Mogul Gaberator, not Global Moderator.

2) If you want the Push features of iCloud to your devices you can always turn on Forwarding on your Gmail account. I've never had an issue with this, and if there is an issue I can always fall back to Gmail.

3) I don't hate Google They treat us like Eloi but that's their business model. It is what it is. I do use them for a private domain email for about $5 a month since it's much easier than hosting and maintaining an email server myself and I know it will be reliable. That's worth the expense and don't care what they might be grabbing from that account... at least at this point. I don't hate Samsung either but the level of trust I have with Samsung is non-existant, I have trust in Google when it comes to reliability but not my personal data being minded and sold, and with Apple I trust them not to mine and sell my data, but losing trust in the reliability of their cloud services. It's really comes down to which I personally care more about.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #56 of 68
No issues here. Everything seems to be working normally for me.
post #57 of 68
iCloud is working fine here.
post #58 of 68

All has been good here. Most outages affect only a small percentage of users. When you have hundreds of millions of users, there's a big chance on any given day that someone will complain. 

 

I remember one issue in two years - not bad at all, I would think. iCloud is one of the better services around. It's free, performance is good, and they don't steal my data.

post #59 of 68
Quote:
Originally Posted by SolipsismX View Post


1) I am not a mod. Never have been; never will be. My title (you can choose your own, ask TS) is Mogul Gaberator, not Global Moderator.

2) If you want the Push features of iCloud to your devices you can always turn on Forwarding on your Gmail account. I've never had an issue with this, and if there is an issue I can always fall back to Gmail.

3) I don't hate Google They treat us like Eloi but that's their business model. It is what it is. I do use them for a private domain email for about $5 a month since it's much easier than hosting and maintaining an email server myself and I know it will be reliable. That's worth the expense and don't care what they might be grabbing from that account... at least at this point. I don't hate Samsung either but the level of trust I have with Samsung is non-existant, I have trust in Google when it comes to reliability but not my personal data being minded and sold, and with Apple I trust them not to mine and sell my data, but losing trust in the reliability of their cloud services. It's really comes down to which I personally care more about.

Points well taken. Also, I was surprised by your reference to Eloi because I confused it with this: http://en.wikipedia.org/wiki/Ooloi

For your sake, I hope you're right.
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post #60 of 68
I haven't experienced any outages... Just lots of spam in my me.com inbox all of a sudden!!
post #61 of 68
Quote:
Originally Posted by cgs268 View Post

I haven't experienced any outages... Just lots of spam in my me.com inbox all of a sudden!!

I've also received a bunch of spam over the last couple days. Most of it seems to be from Russian IP addresses. They've been pretty good with iCloud. Not as good as Gmail but mostly effective. I probably about 40 in my inbox from the last 2 days.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #62 of 68
Quote:
Originally Posted by 512ke View Post

I am posting here just to express my frustration with Apple.  I have a business presentation in 90 minutes.  Cloud services are out for me.  My Me.com email is out.  

Google to the rescue.  I am able to share my presentation materials via my Gmail.

iCloud calendars quit working dependably for us.  Enter Google Calendars.

We used to post websites created in iWeb to Mobile Me.  Now we publish them to Dropbox, Shutterfly or Google.

Small business needs dependable services.  iCloud has not been that, at least so far.

If the presentation, or data in general, is of real importance, I would never rely on Internet Services only. Rather, I'd use them as a backup, just like my bank uses the power grid as their backup to their diesel generators.

Still, hope you presented well, and gained some new clients.
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post #63 of 68
Quote:
Originally Posted by SolipsismX View Post

Quote:
Originally Posted by cgs268 View Post

I haven't experienced any outages... Just lots of spam in my me.com inbox all of a sudden!!

I've also received a bunch of spam over the last couple days. Most of it seems to be from Russian IP addresses. They've been pretty good with iCloud. Not as good as Gmail but mostly effective. I probably about 40 in my inbox from the last 2 days.

Strange. Although I'm not in the US I haven't received any spam. True, I'm careful sharing my .mac email and use other services for other services, but our country is being hit by DDOS attacks as of late. I even received an email from Akamai recently 4/12 (body text of received email):


We are alerting you about a recent wave of DDoS attacks across the Netherlands targeting major financial institutions and other organizations.

We have been receiving calls for assistance from some of our customers. Although not an Akamai customer we are reaching out incase you too are impacted or have concerns.

Our customer websites are 100% available protected 24/7 against the threat of malicious attacks fully backed-up by Akamai's global specialist team.

We are here to help should you have immediate security concerns or are interested in discussing preventive methods.
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post #64 of 68
Quote:
Originally Posted by MacBook Pro View Post

Google is providing a commercial, enterprise solution. Apple is not.

 

Therefore it doesn't matter if Apple's service works or not.

 

Or is that not what you meant?

post #65 of 68
Quote:
Originally Posted by SolipsismX View Post

I've also received a bunch of spam over the last couple days. Most of it seems to be from Russian IP addresses. 

I have noticed a slight uptick in "commercial email" in my  dot me account in the last 3-5 days as well, although I did not check the IP addresses. In my experience it was mostly semi-legitimate looking advertising not outright 'spammy' spam but an uptick none the less. Nothing can touch my MXlogic spam filtering on my business email though. They are the best! IMO...

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post #66 of 68
Quote:
Originally Posted by space1nvaders View Post

This morning receiving a lot of spam from my @mac.com account from Russia. I wonder if they are getting hit with a denial of service. Anyone else seeing this?

 

I am, I got 24 emails from various women and email addresses, all with mostly the same message, from Friday to yesterday, but then stopped around yesterday noon (right about when this outage was reported).

post #67 of 68
Quote:
Originally Posted by Mike Barriault View Post

I am, I got 24 emails from various women and email addresses, all with mostly the same message, from Friday to yesterday, but then stopped around yesterday noon (right about when this outage was reported).

I hadn't seen space1nvaders comment when I posted mine. You order one Russian bride and this is what happens¡

Here are some examples:

Quote:
You have to watch right now because women are already calling for this video to be pulled from the web. They claim it is unfair for men to have so much power over women. What do you think? http://█████████████████████
Quote:
Hi!!! Aaliyah, here're your newest program for picking up!!! we're Selected for You: http://█████████████████████ Good luck!!!
Quote:
Want a girlfriend? This will work for you. Want a bunch of random hotties? This will work for you. Want your ex girlfriend back? Just use the method revealed in the video http://█████████████████████

Amateur hour.


PS: The email adresses mostly use the RU top level domain (also saw LV for Latvia in there) but the hyperlinks in the emails mostly post to .ch for Switzerland.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #68 of 68
Fingers crossed but it looks like the spam has stopped...
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