Originally Posted by anantksundaram
Ok, I'll play. I value businesses on my iPad. Happy to give you the name of the app that does it.
What "serious" things do you do with your computing devices?
I have no reason not to believe you, but out of curiosity I don't mind to learn more about that app.
We provide remote support and monitoring to all our customers under SLA through Kaseya software. with Windows Pro on customers' machines, most problems can be fixed remotely, without need to send engineer onsite or ask customer's employee to bring device in. Kaseya for mobile devices, last time we checked, wasn't fully featured.
We use ConnectWise for tickets logging and resolution, as well as for employees' time management. There is CW client for android and iOS, but again - not fully featured.
We do projects and implementation for customers' networks with IBM servers, HP desktops and laptops, Microsoft server and desktop software and services. Projects are usually formed in Office docs, some MS Visio and MS Project software, all requiring Windows Pro platform. Windows RT is the only ARM platform that could be used for some of those, but no thanks.
We use SonicWALL firewalls as standard firewall solution, and for secure remote access we use SonicWALL Aventail. We were using Safeword tokens for secure authentication before, but customers were looking for more affordable solution and simplier solution so we have selected Yubico tokens instead. Bad side? Device from which you want to access corporate network must have full size USB port. There are other requirements (browser plugins etc) that might or might not be available on ARM tablets - this is not my speciality - but Win Pro tablets are simplest to implement this.
We also use IT Quoter which is linked to all our suppliers' price lists and stock levels, so we can easily find cheapest and in-stock product. I'm not aware that this software works on anything but Windows desktop.
We use Outlook as standard for emails, calendar, contacts, though ConnectWise calendar also syncs with Exchange.
We also use Lync, CorelDraw for simple design work (newsletters, business cards and other stuff we do inhouse).
Among other things.