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iPhone 5 bests Samsung's Galaxy S4 in smartphone torture test

post #1 of 80
Thread Starter 
Samsung's design choices for the Galaxy S4 took another knock today, as phone insurance firm SquareTrade found the company's new flagship handset to fall short of Apple's iPhone 5 in terms of durability.



SquareTrade put the Galaxy S4, the Galaxy S3, and Apple's iPhone 5 through a torture test of sorts, reproducing the perils that smartphones face in the hands of everyday consumers. The handsets were dropped to test case strength, skidded across tables to see how far they would slide, and dunked underwater to see how well they fared with submersion.

All three phones scored a "Medium Risk" in SquareTrade's evaluation, but the Galaxy S4 got a worse numerical score than the iPhone 5 and even its predecessor Galaxy S3. On a scale of 1 to 10, with 10 being the worst, Apple's iPhone scored a 5, while the Galaxy S3 and S4 scored 6.5 and 7, respectively.

In the drop test, the S3 and S4's plastic casing did little to absorb the impact of a 4-foot fall, and the screens on both devices showed cracking. Those plastic cases also apparently have a low friction coefficient, as the slide test showed them going farther than Apple's aluminum unibody iPhone.

Both the iPhone and the S4 survived the submersion test with their functions intact, still playing video and audio even while underwater. The S3 fared worse, though: its video function survived, but the speakers gave out.

SquareTrade also graded the devices on their ergonomics, under the assumption that a phone that is easier to grip is less likely to slip. The S3 and S4 scored poorly on the grip-ability test, while the iPhone 5 netted a positive score. All three phones got a neutral rating on weight, and all three scored poorly on overall size.

SquareTrade estimates that one in five Americans will buy Samsung's new flagship model. Of those buying it, the company estimates that one in eight will break it within six months. SquareTrade figures indicate that one in three smartphone owners break their devices within the first year.

yay
post #2 of 80
Don't worry. The Android fanboy story-spinners that infest this forum will magically interpret this article as being an Apple-financed experiment.
Edited by sflocal - 4/30/13 at 5:23pm
post #3 of 80
"Because iphone has a smaller screen it does not break" by Fandriods

Fandroids have answer to everything except that they are not that rich to afford iphone and its ecosystem. Grapes are bitter (not sour) for them lol
post #4 of 80
Quote:
Originally Posted by AppleInsider View Post

yay

Something doesn't add up. If we call the red icon 'bad', the gray one 'med', and the blue one 'OK', you get:

iPhone
6 OK
1 med
1 bad
Score 5

Galaxy S3
2 OK
1 med
5 bad
Score 6.5

Galaxy S4
3 OK
1 med
4 bad
Score 7

From the icons, the S4 should have been better than the S3, but got a lower score. The score between the iPhone 5 and S3 is much closer than the icons would indicate.

They must be using some arbitrary weighting scheme.
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post #5 of 80
Wow - brilliant promotion at the end of their video - enter to win the worst rated, and most likely to break phone, the Galaxy s4!
post #6 of 80

"Enter to win a Galaxy S4".. well.. I don't think I want a Galaxy S4 after watching this video! Why not giving us iPhone 5 instead?!

post #7 of 80
All of them rate poor on "size"?

And what's a phone that rates "low" risk?

What number of people use a case?

20% of Americans will buy this specific Samsung?

The questions keep piling up for me...
post #8 of 80
how is anything else weighted nearly the same as the drop test?
post #9 of 80

As this is from a phone insurance firm, shouldn't the cost of repairs be considered?

 

From ifixit:

 

iPhone 5 Repairability: 7 out of 10 (10 is easiest to repair)

Samsung Galaxy S4 Repairability Score: 8 out of 10 (10 is easiest to repair)

Shut up and go away, you useless, pathetic FUDmonger - Tallest Skil
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post #10 of 80
Quote:
Originally Posted by hentaiboy View Post

As this is from a phone insurance firm, shouldn't the cost of repairs be considered?

From ifixit:

iPhone 5 Repairability: 7 out of 10 (10 is easiest to repair)
Samsung Galaxy S4 Repairability Score: 8 out of 10 (10 is easiest to repair)

I'm sure an Etch A Sketch is easier to repair than an iPhone too. What's your point?
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post #11 of 80
Those tests seems to be fair and balanced. I can't see how anyone will say they stacked the odds against the iPhone but, well, as sfocal states...

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post #12 of 80
Quote:
Originally Posted by SolipsismX View Post

Those tests seems to be fair and balanced. I can't see how anyone will say they stacked the odds against the iPhone but, well, as sfocal states...

He is saying that they will claim Apple paid them to find these results, but the fact they are giving away an S4 and claim 20% of Americans will buy the S4 kind of tells you where any influence might be coming from.

post #13 of 80
Quote:
Originally Posted by hentaiboy View Post

As this is from a phone insurance firm, shouldn't the cost of repairs be considered?

 

From ifixit:

 

iPhone 5 Repairability: 7 out of 10 (10 is easiest to repair)

Samsung Galaxy S4 Repairability Score: 8 out of 10 (10 is easiest to repair)

No I think they are more concerned with the likelihood of it breaking in the first place.  The amount of damage caused by normal mishaps if their focus.

post #14 of 80
Quote:
Originally Posted by jragosta View Post


Something doesn't add up. If we call the red icon 'bad', the gray one 'med', and the blue one 'OK', you get:

iPhone
6 OK
1 med
1 bad
Score 5

Galaxy S3
2 OK
1 med
5 bad
Score 6.5

Galaxy S4
3 OK
1 med
4 bad
Score 7

From the icons, the S4 should have been better than the S3, but got a lower score. The score between the iPhone 5 and S3 is much closer than the icons would indicate.

They must be using some arbitrary weighting scheme.

 

 

I was wondering the same thing. Also, what does size and weight have to do with if its breakable? Does something break easier because it is bigger or weighs more? 

 

The iPhone received 4 more smiles than the S3 and is only a score of 1.5 lower? Lets see. The S4 has one more smile than the S3 and is .5 higher (which is odd). So the iPhone, having 4 more smiles than the S3 should be 2 points lower at 4.5. 

 

Unless as you stated some factors are rated differently than others. 

post #15 of 80
Quote:
Originally Posted by helicopterben View Post

"Because iphone has a smaller screen it does not break" by Fandriods

Fandroids have answer to everything except that they are not that rich to afford iphone and its ecosystem. Grapes are bitter (not sour) for them lol

 

Are they rich enough to afford a screen replacement, I wonder what an S4 screen will be worth?

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post #16 of 80
Quote:
Originally Posted by nagromme View Post

All of them rate poor on "size"?

And what's a phone that rates "low" risk?

What number of people use a case?

20% of Americans will buy this specific Samsung?

The questions keep piling up for me...

And 50 percent of people poled will buy an iphone. Just because some says they will buy does not mean they will.

post #17 of 80
Quote:
Originally Posted by Apple v. Samsung View Post

And 50 percent of people poled will buy an iphone. Just because some says they will buy does not mean they will.

Whenever I read posts that are pro Scamsung - anti Apple, I always want to ask the poster this ... Do you ever wonder exactly what kind of phone Scamsung would be selling right now if Apple hadn't developed the iPhone and iOS?
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post #18 of 80
I'm currently on an iPhone 5, having previously had all models since the 3G. Can't say I've ever dropped one though. I'm going to buy an S4 today to see how that feels. The iOS interface and features of the iPhones have become to babyish/nanny state for me.
post #19 of 80
Quote:
Originally Posted by jamesmcd View Post

I'm currently on an iPhone 5, having previously had all models since the 3G. Can't say I've ever dropped one though. I'm going to buy an S4 today to see how that feels. The iOS interface and features of the iPhones have become to babyish/nanny state for me.

 

Hey an S3 screen replacement costs $NZ450 in New Zealand, better cradle that new phone like a baby.

 

Why do you think Samsung includes "easy mode"?

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post #20 of 80

iphone users defend iphone Samsung phone users defend Samsung. It just go's back and forth and on and on.... My Dad could beat up your Dad!!! Childish is all it is. The best phone for anyone is the one they like the most who cares.

Now finding someone or some company who isn't biased at all would be priceless in helping help you decide which phone would work best for you!!! Not going to happen though.

post #21 of 80
its not a fair test , the iPhone is has a higher build quality.
post #22 of 80
Originally Posted by cell phone View Post
iphone users defend iphone Samsung phone users defend Samsung.

 

The difference is iPhone users don't go on Samsung forums and lie about Samsung products. Like you're doing. Here. About Apple products.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
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post #23 of 80
Quote:
Originally Posted by cell phone View Post

iphone users defend iphone Samsung phone users defend Samsung. It just go's back and forth and on and on.... My Dad could beat up your Dad!!! Childish is all it is. The best phone for anyone is the one they like the most who cares.

Now finding someone or some company who isn't biased at all would be priceless in helping help you decide which phone would work best for you!!! Not going to happen though.

 

Go to a shop.

 

Play with them.

 

Pick the one you like.

 

It's a free world.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #24 of 80
Quote:
Originally Posted by hentaiboy View Post

As this is from a phone insurance firm, shouldn't the cost of repairs be considered?

From ifixit:

iPhone 5 Repairability: 7 out of 10 (10 is easiest to repair)
Samsung Galaxy S4 Repairability Score: 8 out of 10 (10 is easiest to repair)
IFixit has a bias against any company that doesn't allow the user to easily open up a device and replace components inside. The majority of iPhone owners probably will never be repairing their own device. They'll take it or send it to an Apple store if repair is necessary.
post #25 of 80
Quote:
Originally Posted by Tallest Skil View Post

 

The difference is iPhone users don't go on Samsung forums and lie about Samsung products. Like you're doing. Here. About Apple products.

 

...and HTC about HTC products, Sony about Sony products, LG about LG products, Whirlpool about Whirlpool products, matter of fact any site where an opinion about a product can be expressed.

 

That's where you'll find formulaic posts, denigrating the opposition and extolling the virtues of a (usually) Samsung solution.

 

It makes one quite cynical.

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post #26 of 80
Quote:
Originally Posted by Rogifan View Post


IFixit has a bias against any company that doesn't allow the user to easily open up a device and replace components inside. The majority of iPhone owners probably will never be repairing their own device. They'll take it or send it to an Apple store if repair is necessary.

 

...and Apple will send the exchanged faulty device to where the correct tools are available to strip them down for refurbishment, tools which iFixit or the average user doesn't have access to.

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post #27 of 80
Quote:
Originally Posted by Tallest Skil View Post

 

The difference is iPhone users don't go on Samsung forums and lie about Samsung products. Like you're doing. Here. About Apple products.

I think championing phones is weird, but this isn't any different than what they said about the last one. There was a similar article when the S3 came out.

post #28 of 80

From SquareTrade's own website. Apparently the S4's "lack of durability" isn't a real concern...

 

 

 

 

 

Shut up and go away, you useless, pathetic FUDmonger - Tallest Skil
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post #29 of 80

iPhone 5 bests Samsung's Galaxy S4 in smartphone torture test

 

That heading sucks.  How about... 

 

iPhone 5 wins over Samsung Galaxy S4 torture test.

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An Apple man since 1977
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post #30 of 80
Quote:
Originally Posted by hentaiboy View Post

From SquareTrade's own website. Apparently the S4's "lack of durability" isn't a real concern...




I'd think that companies selling insurance are a good measure.

One thing that may indicate that these torture tests are valid is the fine print regarding the deductible. It's $50 for the iPhone 5 but $99 for the Galaxy S4, if I'm reading that properly.

Double the deductible may not mean it's more likely to break as opposed to being more costly to repair, which seems to be the case when looking at Galaxy replacement displays.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #31 of 80
Originally Posted by tylerk36 View Post
iPhone 5 bests Samsung's Galaxy S4 in smartphone torture test

 

That heading sucks.  How about... 

 

iPhone 5 wins over Samsung Galaxy S4 torture test.

 

"Samsung Galaxy S4 caves under torture. iPhone 5 stays strong."

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
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post #32 of 80
Quote:
Originally Posted by SolipsismX View Post

One thing that may indicate that these torture tests are valid is the fine print regarding the deductible. It's $50 for the iPhone 5 but $99 for the Galaxy S4, if I'm reading that properly.

Ahh...the fine print...well spotted ;-)

Shut up and go away, you useless, pathetic FUDmonger - Tallest Skil
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post #33 of 80
Quote:
Originally Posted by sflocal View Post

Don't worry. The Android fanboy story-spinners that infest this forum will magically interpret this article as being an Apple-financed experiment.

This is a hardware duribility report, what has android got to do with it?
post #34 of 80

Put this in perspective.  If each had 100 incidents how many more Samsungs would be broken? 1, 2, 30?  The score itself doesn't tell us much without know the context.

post #35 of 80

Peeps,

 

This was obvious that iPhone would score better than the S3 or S4 due to the quality of materials used to build each phone. My concern is why iPhone does not have a better score versus the Samsungs especially with premium price charged by Apple.

I am concerned as someone mentioned the actually scoring system, since individual scores do not equate to overall assessment. AS apple supporter, I will not gloat over these results, but wonder  why the iPhone test score is so close to Samsung phone made of plastic.

 

Soul
 

post #36 of 80
Quote:
Originally Posted by souliisoul View Post

My concern is why iPhone does not have a better score versus the Samsungs especially with premium price charged by Apple.

The "premium" price isn't for added durability. This isn't a Panasonic ToughPhone. That would be like saying the durability of the iPhone went down when Apple lowered the price in India last month.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #37 of 80

Red: 10

Gray: 5

Red: 1

 

Using a weighted average throwing out the high and the low:

 

Apple: 10/6 = 1.6666

S3: 46/6 = 7.6666

S4: 37/6 = 6.1666

post #38 of 80
Quote:
Originally Posted by jfanning View Post

Quote:
Originally Posted by sflocal View Post

Don't worry. The Android fanboy story-spinners that infest this forum will magically interpret this article as being an Apple-financed experiment.

This is a hardware duribility report, what has android got to do with it?

Probably because that's easier to understand. It might have been stated more precisely by writing that 'all phones from company X, Y and Z' which would include models with a different OS, but then people would need to think about what's written where it now is instantly understood by anyone when putting everything under the Android nomenclature.

Of course, you were being rhetorical, and I therefore can only assume you're splitting hairs simply because you found an opening in someone's post. I usually can understand why people do what they do, even though I disagree or think it's silly. Still, I wonder why you do that.
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post #39 of 80

This is a durability test.

 

 

The previous two destruction test videos from these guys, simple corner drops, falling from the roof of a moving car, etc. didn't cause any problem for this phone. Phones for men need to be built to these kind of durability standards, not just protection from a close encounter with a cheer leader's pom-pom. Almost everyone I know with a 4/4s/5 has smashed the glass on their phone and needed a replacement. Thankfully, Apple have great customer service.

 

You can hate the Lumia design, the operating system, the manufacturer, the lack of a million apps, whatever, but you cannot fault the build quality and durability of these phones.

post #40 of 80
Quote:
Originally Posted by souliisoul View Post

Peeps,

 

...versus the Samsungs especially with premium price charged by Apple.

 

Soul
 

 

Have you priced a Galaxy S4 or Note 2 lately?

 

They cost more than a 16GB iPhone 5.

 

I don't know where you get the "premium price" from.

 

I expect the Galaxy S3 price to drop as the channel needs to clear excess inventory.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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