Recently,Apple say will change their warranty ways,They say will not replace new machine for you,but repair it.And say this way will help Apple save one billion dollars every year.
Woo!we raped by apple! If today we go to apple store to buy iphone,they tell us this new warranty policy before I buy,then it’s ok,I can choose accept or not.But For the customers that have bought the items but still have the warranty,now you say the warranty ways changed after we bought,we can’t accept!Becasue at that time when we choose your items,your workers introduced the warranty ways,Ok,we think good warranty,we can replace new if there are any quality problems happen.Then we trust you and choose your items.But now you say warranty ways changed without any request for your customers before announce your changes,you rape us to get one billion dollars,No!we don’t accept!It’s our customer’s one billion dollars,it like the tax we have paid when we buy the items,it should been cost on our warranty ,not other things or into you apple company’s pocket or any other things ,because it is our agreement before.
Of couse If Apple say I want to help others with this money,Ok ,we agree that help others is great but you can use your own money not rob from your customers,at least now your profits is still very very high,If customers want to help others,we’ll help,but it is not connected with Apple,and we’ll use our money of course,not rob from others.Then this help will be great!
If apple really want to do the after sales job better not for the money,there are better policy like below:
1,For the iphone,ipod and ipad still in warranty,keep replace new if have quality problems.
2,For the items warranty expired,provide the repair service,of course ,charge the reasonable repair fee and the materials fee.
If apple go on this after sales job like up,thank you!it is really respect and care to your customers.
we can’t stop apple go on new after sales policy on not saled items,but you must complete the promise on the items have sold before , how to say before then how to do today,no change no fool,we will not accept your rape!