Originally Posted by wizard69
I see the track pad as perhaps the most glaring deficiency of any Windows laptop I come across lately. At least with the Dell and Lonovo machines the track pads are for the most part worthless when compared to what is in an Apple notebook. You see most users of these windows laptops running around with a mouse of some sort. With a MBP I seldom bother with a mouse.
For a long time Apples laptops have been a big fail in the service department. I have to wonder though how a service tech would rate the new machines. Personally I view serviceability as extremely important which is one reason I reject the iMac. Even so I have to wonder how far away we are from disposable computers, especially laptops.
We are already at a point where products are basically disposable. Once a product becomes out of date and can't run the latest OS and can't be fixed by an authorized repair center due to lack of replacement parts, or parts aren't available, then the product is typically recycled. Apple Technicians have all of the parts replaceable and can fix any model that they currently sell or have sold dating back so many years. ALL major companies have replacement parts in stock for a period of about 5 years (typically speaking) until they sell off their remaining inventory to those companies that deal with obsolete products. MOST people typically turn their computers in for recycling at some point in time once they can't use it or find any private party to sell or give to for the purposes of using it. What companies like Apple, HP, etc. is they sell a 3 year service contract, once the last unit is sold by the mfg before it's EOL, they usually keep parts on hand for about 3 years to satisfy those service contracts from the last date they offered them for sale, then they take whatever remaining inventory of parts specific to that product and sell to the surplus market for pennies on the dollar (this is why service parts are so expensive until Apple sells off their remaining inventory). They have this carrying cost they have to absorb because when they sell off their remaining inventory, it's sold at a HUGE loss.
The iMac is serviceable by trained service people. Do you typically repair everything you purchase by yourself? The average person doesn't and I don't know why people seem to think that a computer is any different than a washing machine, refrigerator, TV, stereo receiver, or any other household product. Sure, I know there are those that THINK they are qualified, or actually possess certain qualifications to repair products on their own, but most people really don't. Now, if you have bought the AppleCare service training (which Apple does sell for $300) and taken the test on a certain product that you are working on and actually have certified replacement parts, then yeah, but how many non-Apple employees actually have such training? iFixit isn't an Apple Certification process for repairing Apple products. It's a web site that sells parts and tools and goes through step by step process on how to do things but if someone does work on their own computer, it actually might violate someone's warranty/AppleCare support contract, so people have to be REAL careful about what they are doing. They do a reasonable job from what I can tell about stepping someone through the repair of an XYZ product, but it's get hold of the proper replacement part, tools, and developing the abilities to do it. But would it be considered an alternative to Apple Warranty service? I wouldn't touch a computer that's covered under Warranty. Let Apple do that. I also buy AppleCare, so for 3 years, I won't touch the insides of ANY Apple product unless it's user serviceable and I would STILL have reservations of changing it and putting 3rd party parts inside. I've already gone the route of buying 3rd party RAM to save money and I've had 50/50 success. But I'm not convinced it's going to actually save me money in the long run, since that memory isn't as reliable as Apple's. If that memory goes bad, which they usually do, then I am not saving any money. I see ALL mfg of laptops, desktops as a product that when under warranty, you bring it into the authorized service center, how easy IFixit thinks a product is easy or hard to service is NOT my concern. iFixIt just gets pissed off when they can't sell anything to those that buy that product, hence why they give Apple products low ratings on serviceability. Laptops were never really designed to be user serviceable. Maybe the drive and memory, but those days are pretty much over in a lot of ways as people want thinner, lighter laptops and the only way of doing it is by removing the user replaceable aspect of the guts inside. What would happen if you had a bad product and it's actually cheaper for Apple to just simply replace your unit (since you HOPEFULLY had your system backed up)?
For some reason, I think if you buy a computer, you should have enough financial resources to buy the required s/w, h/w and servicing you need to run it for it's useful life. If you can't afford to do that and afford whatever service costs associated with it, then maybe you should have saved money and just bought used or simply admitted you can't afford a computer and buy a tablet or some VERY cheap product that you basically throw away when it breaks and you can't afford to fix it. Those $400 computers are basically disposable as it may cost in terms of parts and labor is more than the actual product is worth. That's why I think it's good to buy a 3 year service contract on computers. That way, you have phone support and break/fix support for 3 years and I've found them to be worth the money.
I'm still trying to figure out why people think they are just as capable as an Authorized and trained service center for computers or why a company has to make their products user serviceable. It's the same with cars. Most people don't service their cars on their own. It's VERY expensive to buy the tools to do a proper service job and it also takes a lot of training and trial and error to become actually qualified to do one's own work, but people do it all of the time and MOST people end up spending more money. Every time I try to fix something myself, I don't always end up saving money. We aren't born with the knowledge on how to fix everything we buy, sometimes we're able to do it right the first time, but usually we end up spending more money and/or time fixing something than if we just had a professional do it for us.
It reminds me of Tim "the tool man" Taylor. Have you ever seen that TV show? if not, you should, every time he gets involved with some pet project, he usually ends up screwing it up, goes to the hospital or ends up spending more than it would cost if he just had a professional do the work all because he wants to add more power or fix it himself thinking he's saving money.Edited by drblank - 11/14/13 at 11:32pm