or Connect
AppleInsider › Forums › General › General Discussion › Best Buy recalls 5,100 third-party MacBook batteries for fire risk
New Posts  All Forums:Forum Nav:

Best Buy recalls 5,100 third-party MacBook batteries for fire risk

post #1 of 35
Thread Starter 
Best Buy announced on Wednesday that it is recalling 5,100 MacBook Pro batteries built by third-party manufacturer ATG after a number of users reported their units caught fire.

MacBook


According to the U.S. Consumer Product Safety Commission, there have been 13 reports of the battery model catching fire, with one user suffering serious burns to their leg, the Associated Press reports.

Best Buy is recalling both the black and white versions of a $50 replacement battery sold by its Geek Squad repair department through its stores or online from September 2008 to June 2012. The lithium-ion batteries, carrying model numbers "MC-MBOOK13B" and "MC-BOOK13W," were made by ATG, and did not come from Apple.

It should be noted that the original report incorrectly stated the batteries were a replacement unit for the MacBook Pro. Instead, the two particular models were built for Apple's polycarbonate MacBooks, which are no longer sold by the company.

Best Buy reached out to Gizmodo with the following statement:

After receiving reports from customers of these lithium ion batteries overheating when charging, we believe the right thing to do is to contact our customers and ask them to return the product for replacement or for a Best Buy gift card. While we are only one of many companies that may have sold these batteries, we feel they are a potential fire and burn hazard and want to keep our customers safe.


Best Buy will be contacting customers affected by the recall directly.
post #2 of 35

Go to Best Buy and suffer the consequences. Would you like an extended warranty for that fire bomb?

post #3 of 35
MSM will blame Apple.
post #4 of 35
You bought a third-party battery. What did you expect?
Quote:
Originally Posted by jungmark View Post

MSM will blame Apple.

It will be in every newspaper as "Apple batteries faulty", not even any mention that they're third party, and only one reference to Best Buy. You watch.

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
Reply

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
Reply
post #5 of 35
Quote:
Originally Posted by AppleInsider View Post

Best Buy announced on Wednesday that it is recalling 5,100 MacBook Pro batteries built by third-party manufacturer ATG after a number of users reported their units caught fire.

And people wonder why Apple stopped selling systems with easily replaceable batteries.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #6 of 35
Quote:
Originally Posted by Tallest Skil View Post

You bought a third-party battery. What did you expect?
It will be in every newspaper as "Apple batteries faulty", not even any mention that they're third party, and only one reference to Best Buy. You watch.

Agreed, the heading should be "Best Buy sell crap to unsuspecting Mac users."

Nice to see you back BTW.
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini, SE30, IIFx, Towers; G4 & G3.
Reply
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini, SE30, IIFx, Towers; G4 & G3.
Reply
post #7 of 35
I think Best Buy shutting down would be a net positive for Apple
post #8 of 35
This is why you don't buy a 3rd party battery. Spend the extra $10 and get a genuine Apple battery.

Mac Mini (Mid 2011) 2.5 GHz Core i5

120 GB SSD/500 GB HD/8 GB RAM

AMD Radeon HD 6630M 256 MB

Reply

Mac Mini (Mid 2011) 2.5 GHz Core i5

120 GB SSD/500 GB HD/8 GB RAM

AMD Radeon HD 6630M 256 MB

Reply
post #9 of 35
Quote:
Originally Posted by macxpress View Post

This is why you don't buy a 3rd party battery. Spend the extra $10 and get a genuine Apple battery.

 

This.

 

Their Dynex branded stuff is always suspect, in my mind.

   Apple develops an improved programming language.  Google copied Java.  Everything you need to know, right there.

 

    AT&T believes their LTE coverage is adequate

Reply

   Apple develops an improved programming language.  Google copied Java.  Everything you need to know, right there.

 

    AT&T believes their LTE coverage is adequate

Reply
post #10 of 35
Quote:
Originally Posted by Tallest Skil View Post

You bought a third-party battery. What did you expect?
It will be in every newspaper as "Apple batteries faulty", not even any mention that they're third party, and only one reference to Best Buy. You watch.

 

Welcome back TS

Help! I'm trapped in a white dungeon of amazing precision and impeccable tolerances!

Reply

Help! I'm trapped in a white dungeon of amazing precision and impeccable tolerances!

Reply
post #11 of 35
Quote:
Originally Posted by GadgetCanadaV2 View Post

Welcome back TS

Thanks, and look: I was right. But what do you expect from these clowns...

NO explicit mention whatsoever of these being third-party and not factory-shipping batteries. Here's what they say:
Quote:
The culprit product is ATG lithium-ion batteries...

And this means absolutely nothing to a consumer. A consumer MIGHT know that Sony or Samsung made the battery inside their Mac, which means they could think "ATG" is just one of those companies. Apple will be inundated with people worried about their battery when they've never had anything but from-Apple batteries.

Thankfully the instances of this will be ever fewer as time goes on. With Apple disallowing easy third-party access, those who do buy aftermarket parts will be smart enough to know that they are, if not what they are.

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
Reply

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
Reply
post #12 of 35

Cool! TS is back. Now what's up with SolipsismX? He's been pretty quiet through the past few days, even though there were so many interesting announcements at WWDC.

post #13 of 35

This is why the MFI program exists.

[this account has been abandoned]

Reply

[this account has been abandoned]

Reply
post #14 of 35
Quote:
Originally Posted by jragosta View Post


And people wonder why Apple stopped selling systems with easily replaceable batteries.

 

That's absurd, IMO.   By that logic, no part of any Apple device should be user replaceable and no third party device should ever be connectable to an Apple machine. I think Apple has made a huge mistake by making batteries, memory and drives not user replaceable in their newer machines.    You can't tell me that with Apple's design and engineering genius, they couldn't have found a way to make this still possible.    IMO, this wasn't about the only solution to providing a larger battery or enabling a thinner machine.   It's a cynical approach to forcing users to buy replacement machines in a faster cycle.   

 

In my 2008 MacBook Pro, I've easily switched out the hard drive for a larger model, increased the memory and replaced the battery in a matter of seconds.   One of the things that really impressed me about the machine's design is how the hard drive sits on shock absorbers and how easily it was to remove and replace it.   I think the machine originally came with something like 250GB, I replaced it with 768GB and now I think I'm going to replace it again with a 2 to 3TB drive.     (I've been shooting much video lately that takes up gobs of space.)  

 

If I needed a new battery for a newer MacBook Pro, I've got to leave the machine at Apple for several days and pay not only for the overpriced battery, but labor charges for the install.  In a newer machine, if one runs out of storage space, unless you want to use external storage, the machine is now obsolete.   And if you didn't buy the machine with maximum memory up front, you're SOL.     I find this unacceptable, especially in a device marketed as a "Pro" machine for top dollar.

 

Besides, it's not like Apple-branded batteries don't have problems.  My original MBP Apple battery swelled up, causing the track pad not to work.  And an Apple-branded replacement never had the life it was supposed to have.  

 

Wonder what BB or ATG is going to do about the damaged machines.   I know I'd be enraged if a battery defect killed my machine and the manufacturer refused to do something about it, regardless of how the warranty reads.   And if it were a "house brand", I'd blame the retailer as well.     

post #15 of 35
Quote:
Originally Posted by zoetmb View Post

That's absurd, IMO.   By that logic, no part of any Apple device should be user replaceable and no third party device should ever be connectable to an Apple machine. I think Apple has made a huge mistake by making batteries, memory and drives not user replaceable in their newer machines.    You can't tell me that with Apple's design and engineering genius, they couldn't have found a way to make this still possible.    IMO, this wasn't about the only solution to providing a larger battery or enabling a thinner machine.   It's a cynical approach to forcing users to buy replacement machines in a faster cycle.   

In my 2008 MacBook Pro, I've easily switched out the hard drive for a larger model, increased the memory and replaced the battery in a matter of seconds.  

The vast majority of Mac/PC buyers do not upgrade the hard drive or memory or battery.
post #16 of 35
Quote:
Originally Posted by Tallest Skil View Post

You bought a third-party battery. What did you expect?

 

You guys amuse me.  My third party MacBook Pro battery saved my ass (and is still going strong) when my Apple replacement (of the 2008 DOA stock battery) did this:

 

 

 

Fellas, you talk as if Apple has never had any battery issues.  Short memories.

post #17 of 35
Quote:
Originally Posted by jlandd View Post

You guys amuse me.  My third party MacBook Pro battery saved my ass (and is still going strong) when my Apple replacement (of the 2008 DOA stock battery) did this:





Fellas, you talk as if Apple has never had any battery issues.  Short memories.

One exception doesn't prove a rule. Yes and I know a motor cyclist that came off his bike at 100 m.p.h. and was saved because he wasn't wearing a crash helmet ... /s 1oyvey.gif
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini, SE30, IIFx, Towers; G4 & G3.
Reply
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini, SE30, IIFx, Towers; G4 & G3.
Reply
post #18 of 35
Quote:
Originally Posted by Tallest Skil View Post

You bought a third-party battery. What did you expect?
It will be in every newspaper as "Apple batteries faulty", not even any mention that they're third party, and only one reference to Best Buy. You watch.

As always Trollest Shill blaming everyone except Apple. Doesn't Apple have to approve 3rd party batteries?
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #19 of 35
Quote:
Originally Posted by digitalclips View Post


One exception doesn't prove a rule. Yes and I know a motor cyclist that came off his bike at 100 m.p.h. and was saved because he wasn't wearing a crash helmet ... /s 1oyvey.gif

Wasn't using my experience as a singular exception.   You either blocked out or came along after the Apple MBP battery recalls of the mid-2000's.  

 

If one doesn't rewrite history you can see that Apple's record for batteries is not the stellar one implied in this thread.

post #20 of 35
Quote:
Originally Posted by dasanman69 View Post

As always Trollest Shill blaming everyone except Apple. Doesn't Apple have to approve 3rd party batteries?

Nope. As far as I know, there isn't a proprietary battery connection.
post #21 of 35
dasanman69 View Post
Tallest Skil View Post
You bought a third-party battery. What did you expect?
It will be in every newspaper as "Apple batteries faulty", not even any mention that they're third party, and only one reference to Best Buy. You watch.
As always Trollest Shill blaming everyone except Apple. Doesn't Apple have to approve 3rd party batteries?

 

Calm down, slick. First of all, unlicensed accessories have always existed. Second, Apple taking the blame for unlicensed accessories is why they created the MFI program. Third, save your troll spotlight for when Skil is actually doing said thing; it's common, but this isn't it. I actually agree with his take on this, except for the newspaper part; the dead tree press is usually oblivious to anything tech-centric.

[this account has been abandoned]

Reply

[this account has been abandoned]

Reply
post #22 of 35
Quote:
Originally Posted by jungmark View Post

Nope. As far as I know, there isn't a proprietary battery connection.

Thanks for clarifying that. I myself avoid using anything 3rd party, the eventual cost is often much higher than the initial savings.
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #23 of 35
Quote:
Originally Posted by dasanman69 View Post

As always Trollest Shill blaming everyone except Apple. Doesn't Apple have to approve 3rd party batteries?

No, they don't. I believe that it's possible to get Apple approval for accessories, but it's not mandatory. I don't believe Apple has EVER approved a replacement battery.

BTW, TS was right. The media is making it look like this is an Apple failure. Look at this one, for example:
http://www.insidermonkey.com/blog/is-your-apple-inc-aapl-computer-a-risk-to-your-health-176438/
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #24 of 35

While I praise AI for using a headline that specifies the defective batteries are not something Apple had anything to do with, I also must defend the Newer Tech (third party) battery I got for my Macbook, when the OEM battery swelled up and began to warp my 'book.  Two years and counting now, with no fire (or other malfunction).  Thanks Newer!

post #25 of 35
Quote:
Originally Posted by jragosta View Post

No, they don't. I believe that it's possible to get Apple approval for accessories, but it's not mandatory. I don't believe Apple has EVER approved a replacement battery.

BTW, TS was right. The media is making it look like this is an Apple failure. Look at this one, for example:
http://www.insidermonkey.com/blog/is-your-apple-inc-aapl-computer-a-risk-to-your-health-176438/

Good info, thanks. Does using a 3rd party battery void the warranty? I'd assume Best Buy would be on the hook for any damage done to the MBP.
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #26 of 35

Well, that was fast. First day back and a thread about battery recalls is now about Tallest Skil.

 

Can we set up a forum bot to tag threads when that happens? Like a NSFW tag, but call it NATS.

[this account has been abandoned]

Reply

[this account has been abandoned]

Reply
post #27 of 35
Quote:
Originally Posted by Tallest Skil View Post

He's on possibly permanent hiatus. Check the "Plan F:" thread, wherever it is.
You seem awfully sore that I beat the snot out of you in that last thread. What's wrong, bucko? Can't stand to be embarrassed in front of the rest of your troll friends who are better at their jobs than you? lol.gif

Not sore at all because you did not beat the snot out of me. It's all in good fun though, you and a few others on here make for an interesting day.
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #28 of 35
Quote:
Originally Posted by macxpress View Post

This is why you don't buy a 3rd party battery. Spend the extra $10 and get a genuine Apple battery.

 

Quote:
Originally Posted by Vorsos View Post

This is why the MFI program exists.

 

Exactly, and why Apple included circuitry in the Lightening connector to make it difficult for fly by night companies to do cheap, compromised knockoffs.

post #29 of 35
Quote:
Originally Posted by jungmark View Post


The vast majority of Mac/PC buyers do not upgrade the hard drive or memory or battery.

 

Provide us with actual statistics and then we can discuss this intelligently, but walk into any electronics/computer store and you'll see tons of internal hard drives.  And batteries don't get "upgraded", they get replaced when they no longer take a charge or only last 30 minutes.    

 

The vast majority of DSLR owners never buy another lens except the one that came with their camera (the industry average per year is only 1.68 lenses per body sold), but that doesn't mean they should start making the cameras with non-removable lenses. 

post #30 of 35
Quote:
Originally Posted by zoetmb View Post

Provide us with actual statistics and then we can discuss this intelligently, but walk into any electronics/computer store and you'll see tons of internal hard drives.  And batteries don't get "upgraded", they get replaced when they no longer take a charge or only last 30 minutes.    

The vast majority of DSLR owners never buy another lens except the one that came with their camera (the industry average per year is only 1.68 lenses per body sold), but that doesn't mean they should start making the cameras with non-removable lenses. 

They make point and shoot cameras.

If you want to have full upgrade capabilities, get a MacPro or PC.
post #31 of 35
Quote:
Originally Posted by jungmark View Post


They make point and shoot cameras.

If you want to have full upgrade capabilities, get a MacPro or PC.

Point and shoots are not counted in these stats.  These are the number of lenses sold compared to the number of DSLR and other removable lens bodies sold.

 

And your second sentence is absurd.   If Apple could make a laptop in 2008 and earlier that had removable storage, upgradable memory and a replaceable battery, then they should be able to do that in 2013.    Are you saying that anyone who wants a quality laptop should buy a PC laptop?   Because that's a pretty bad marketing plan for Apple.    Are you saying that if Apple once again provided this capability that they would be wrong to do so?    Or are you just someone who defends Apple no matter what they do?

post #32 of 35
Quote:
Originally Posted by zoetmb View Post

And your second sentence is absurd.   If Apple could make a laptop in 2008 and earlier that had removable storage, upgradable memory and a replaceable battery, then they should be able to do that in 2013.

What makes you think they're not able to? Of course they could make a laptop with replaceable components.

The point is that it would be heavier, bulkier, and less reliable - which matters to most people in exchange for the ability to easily exchange components - which matters to very few people. In the 90s, I was constantly upgrading computers. In the past 5 years, I don't do that any more - even a mid-range computer that you buy today will be fast enough for most people for a good 5 years or more. Upgradeability is not a big deal, especially for laptops, so why not drop it and achieve greater reliability, lighter weight, and reduced service problems?
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
Reply
post #33 of 35
Quote:
Originally Posted by zoetmb View Post

Point and shoots are not counted in these stats.  These are the number of lenses sold compared to the number of DSLR and other removable lens bodies sold.

And your second sentence is absurd.   If Apple could make a laptop in 2008 and earlier that had removable storage, upgradable memory and a replaceable battery, then they should be able to do that in 2013.    Are you saying that anyone who wants a quality laptop should buy a PC laptop?   Because that's a pretty bad marketing plan for Apple.    Are you saying that if Apple once again provided this capability that they would be wrong to do so?    Or are you just someone who defends Apple no matter what they do?

There are trade offs in everything. I want a 200+ HP car that gets 40 mpg, fits 6 adults comfortably and costs less than $20000. Decide what's important. If battery replacement is so important, get a PC.

Frankly I want to install my own ram so I will get the 27" iMac.
post #34 of 35
Quote:
Originally Posted by Tallest Skil View Post

You bought a third-party battery. What did you expect?
It will be in every newspaper as "Apple batteries faulty", not even any mention that they're third party, and only one reference to Best Buy. You watch.

Sigh forum always eats my posts. Issues can arise with oem batteries too, although they're at least better documented most of the time.

post #35 of 35
Quote:
Originally Posted by hmm View Post

Issues can arise with oem batteries too, although they're at least better documented most of the time.

Oh, absolutely. But since this isn't OEM, you'd think they'd be smart enough to point that out first and foremost.

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
Reply

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: General Discussion
AppleInsider › Forums › General › General Discussion › Best Buy recalls 5,100 third-party MacBook batteries for fire risk