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iMessage outage leaves 30% of users without service for over 30 minutes

post #1 of 18
Thread Starter 
Apple's iCloud-based iMessage service suffered a short outage on Tuesday that left about 30 percent of users without service for 36 minutes.

iMessage Status


According to Apple's System Status webpage, the service outage lasted from 3:35 p.m. to 4:11 p.m. Eastern and affected 30 percent of all iMessage users. That number was changed shortly after, with the notification saying "some" users were affected.

The brief interruption is the latest in a string of troubles for Apple's iCloud, which in June saw back-to-back outages affect 20 percent of users across multiple services, including iTunes Store purchases.

In April, a spate of issues hit iCloud email, GameCenter and iTunes, with Mail seeing downtime of 27 hours.

While Apple offers transparency in reporting when outages occur, the company rarely divulges causes. A contributor could be the massive amount of users attached to the service, which in March accounted for 27 percent of all cloud customers in the U.S., the most out of any service.

To deal with the rapid adoption rate, Apple is building out its cloud server infrastructure with a large datacenter in Reno, Nevada. On Monday, AppleInsider reported that the first structures were going up at the project site, which will ring up some $16 million in construction costs alone.
post #2 of 18

Unacceptable Mr. Cue.

 

Apple has a lot to learn when it comes to services, they obviously got iTunes working properly but are unable to get other services "right". I really hope they improve quickly on this.

post #3 of 18
I was one of the 30%!
post #4 of 18
Oh Noes! Worst case scenario, your message will be sent as a text, or you can use one of the other 56,920 free message apps.

"The brief interruption is the latest in a string of troubles for Apple's iCloud.."

But well done with the sensationalism. Google services have outages all the time, but with Apple it's always "a string of troubles" whenever there's a minor glitch.
post #5 of 18

Wow.  36 minutes!  Oh the horror!  Sensationalist whiners.

Sure, it would be nice if it were working 99.999% of the time, but come off it.  Considering the hundreds of millions of text messages that it does send per hour over how long between outages, I have better things to do.   If iMessage goes down, it comes across as a text message.  Big deal.

Btw, how's that huge Android flaw affecting 99% of users doing?  Don't hear much about that!

post #6 of 18
Quote:
Originally Posted by hydr View Post

Unacceptable Mr. Cue.

 

Apple has a lot to learn when it comes to services, they obviously got iTunes working properly but are unable to get other services "right". I really hope they improve quickly on this.

It funny how Google has multiple longer lasting outages every year affecting far more people and if thats all they use they don't even have access to the ones the already received. This saga continues.  I think one of the reason you don't hear about it is Google Advertises and also provides ad income to these information outlets.  They also control what shows up in searches so they can suppress anything not flattering. You have to be very specific to find anything bad about android or google when searching.  For instance.  Search for Android and you get nothing but positive articles including one that mentions a fix for the Giant security hole in Android being sent to Carriers. What is odd is that there was no mention of this problem until last week. It's been in the wild and they were informed in February. Even this article was done to make them look like heroes.  The first critical article was on page 6. Do the same for iPhone and outside of  links to people who sell iPhones other articles tend to be negative.  Even though the Apple sites have been fairly positive lately.  Odd huh?


Edited by genovelle - 7/9/13 at 5:11pm
post #7 of 18
Wow, it's the end of the world!
post #8 of 18
Damn imessages! I had TWO(2) messages go out as text, that counted towards my unlimited text plan. unacceptable.

jokes aside, apples doing a great job. I'm waiting for them to become a data only carrier...optimized for IOS devices.

i think that would be a multiplier effect where android users would drop their devices and flock to apples idevices just to use their competitvely priced network.
post #9 of 18
post #10 of 18
Quote:
Originally Posted by hydr View Post

Unacceptable Mr. Cue.

 

Apple has a lot to learn when it comes to services, they obviously got iTunes working properly but are unable to get other services "right". I really hope they improve quickly on this.

 

You're joking, right?

 

iCloud's growth rate is the fastest of any Internet service ever, it's quite hard to scale from tens of millions of users to hundreds of millions in a couple of years. Be thankful they had the foresight to start building out their data centers when they did... If they hadn't, they could really have a huge mess on their hands.

Disclaimer: The things I say are merely my own personal opinion and may or may not be based on facts. At certain points in any discussion, sarcasm may ensue.
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Disclaimer: The things I say are merely my own personal opinion and may or may not be based on facts. At certain points in any discussion, sarcasm may ensue.
Reply
post #11 of 18
Quote:
Originally Posted by daveinpublic View Post

I was one of the 30%!

 

Hello from the 70%!

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
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"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
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post #12 of 18
Looks like the NSA needed some time to catch up.
post #13 of 18
Originally Posted by daveinpublic View Post

I was one of the 30%!
-------- Sent as Text Message --------

[this account has been abandoned]

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[this account has been abandoned]

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post #14 of 18

I always felt that iMessage was a solution in search of a problem.  But as long as it reverted to a standard text message, I can't see this being the end of the world or anything.

post #15 of 18
Just goes to show you how much Apple sucks at cloud stuff. They always have and apparently don't care to fix anything. Yes, I'm a troll for going against Apple...at least I'm not a fanboy who thinks Apple never does anything wrong.

Mac Mini (Mid 2011) 2.5 GHz Core i5

120 GB SSD/500 GB HD/8 GB RAM

AMD Radeon HD 6630M 256 MB

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Mac Mini (Mid 2011) 2.5 GHz Core i5

120 GB SSD/500 GB HD/8 GB RAM

AMD Radeon HD 6630M 256 MB

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post #16 of 18

After reading the "headline", I was really expecting to find a link to an article on The Onion. :)

From out there on the moon, international politics look so petty. You want to grab a politician by the scruff of the neck and drag him a quarter of a million miles out and say, "Look at that!" -...
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From out there on the moon, international politics look so petty. You want to grab a politician by the scruff of the neck and drag him a quarter of a million miles out and say, "Look at that!" -...
Reply
post #17 of 18
You shouldn't be surprised anymore...this is only like a weekly occurrence. Pretty soon probably a daily one.

Mac Mini (Mid 2011) 2.5 GHz Core i5

120 GB SSD/500 GB HD/8 GB RAM

AMD Radeon HD 6630M 256 MB

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Mac Mini (Mid 2011) 2.5 GHz Core i5

120 GB SSD/500 GB HD/8 GB RAM

AMD Radeon HD 6630M 256 MB

Reply
post #18 of 18
Quote:
Originally Posted by sflocal View Post

Wow.  36 minutes!  Oh the horror!  Sensationalist whiners.


Sure, it would be nice if it were working 99.999% of the time, but come off it.  Considering the hundreds of millions of text messages that it does send per hour over how long between outages, I have better things to do.   If iMessage goes down, it comes across as a text message.  Big deal.


Btw, how's that huge Android flaw affecting 99% of users doing?  Don't hear much about that!
It only comes across as text message if you are using an iPhone, with a cellular signal. iPad and Mac, not so much.
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