Originally Posted by 3Eleven
I'm not sure why people use trade in programs. You get much more $$ from selling your phone on Ebay or Cragislist.
You get more money by selling on eBay or Craigslist, but people will pay for convenience. You have to pack up your iPhone, address it, and send it to the high bidder. Not a major hassle, but it does take time out of your day, etc.
If Apple ever instates an iPhone trade-in program at Apple Stores, I think it would be a big hit. One-stop shopping and selling for iPhone users, and fewer old iPhones for Apple to support. The fewer older iPhones out there, the less Apple will need to support the old hardware. Less testing, less coding effort, and possibly faster development of iOS.
Also, Apple would be eliminating a portion of the used iPhone market. Customers looking for a lower-cost iPhone could buy a brand new iPhone "5C" instead of a 1- or 2-year old high-end iPhone. Come to think of it, if there really is a lower-cost iPhone "5C" the resale value of iPhones might drop drastically.