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Apple restores all Developer Center services after 3-week downtime

post #1 of 15
Thread Starter 
Apple sent out emails to developers early Saturday saying all Developer Center services are back online, and that the company is extending a month membership to all teams to make up for the prolonged downtime.

Developer Center Online


The short update to developers, which apologizes for the service outage that lasted just over three weeks, comes five days after Apple announced plans to have the portal at full capacity by the end of this week.

A quick check of the system status webpage dedicated to the Dev Center confirms all functions are online.

Apple's Dev Center was taken offline on Jul. 18, though Apple waited one day before acknowledging the issue. It was later learned that "an intruder" compromised the website. All sensitive data was said to be encrypted.

Eight days later, Apple brought portions of the system back online and continued to roll out services until all functionality was restored on Saturday.

Apple has yet to reveal the identity of those responsible for the self-imposed downtime, but one researcher claimed responsibility shortly after the outage began in July.
post #2 of 15
Actually, despite the email, not all service are in fact up. It is currently not possible to transfer apps between developers.
post #3 of 15

Well they haven't quite restored everything. I renewed my membership on July 17th and the site still claims I'm about to expire (despite a link to the online store confirming otherwise).

 

Since I can't imagine that they had to "hand enter" my renewal once the confirmation was generated, I'm assuming this means they incurred a data loss on the membership database. :/


Edited by tikiman - 8/10/13 at 3:11am
post #4 of 15
Quote:
Originally Posted by tikiman View Post

Well they haven't quite restored everything. I renewed my membership on July 17th and the site still claims I'm about to expire (despite a link to the online store confirming otherwise).

Since I can't imagine that they had to "hand enter" my renewal once the confirmation was generated, I'm assuming this means they incurred a data loss on the membership database. :/

I am pretty confident it will be all sorted out just fine, no worries.
From Apple ][ - to new Mac Pro I've used them all.
Long on AAPL so biased
"Google doesn't sell you anything, they just sell you!"
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From Apple ][ - to new Mac Pro I've used them all.
Long on AAPL so biased
"Google doesn't sell you anything, they just sell you!"
Reply
post #5 of 15

Yeah, except the data person in me asks "Why is the data missing? Did someone compromise the data? Did someone corrupt the data? Was the data not backed up? Do they even know there's a data loss? What else might be missing?" And then I start to think about allllll the possibilities. :D


Edited by tikiman - 8/10/13 at 6:43am
post #6 of 15
I still can't log in to my account and developer support has done nothing for me except give me the run around.

This is the worst Apple experience I've ever had. My account is utterly locked and they've just put me off telling my case is escalated. Meanwhile, all Dev service are back, and I still can't log in at all.
post #7 of 15

Hopefully they have learned their lesson now and will keep their patches up to date, not just in the Developer Centre, but in all their services. And not have SQL queries embedded in URLs that are executed without being sanitized first.

post #8 of 15

Some people were speculating that Apple might use the extended downtime to substantially upgrade the service. Have they?

post #9 of 15
Quote:
Originally Posted by Arlor View Post

Some people were speculating that Apple might use the extended downtime to substantially upgrade the service. Have they?

 

Nothing jumps out at me.

post #10 of 15
Can't download doc sets within Xcode because I'm not "authorized" despite having both active iOS and OS X developer assets.
Removing and re-adding the account in Xcode prefs doesn't help, so some things clearly are still bonked.
post #11 of 15
Quote:
Originally Posted by pmz View Post

I still can't log in to my account...
Same here. Support asked me to try from another machine...and it logged in 1rolleyes.gif
Go figure.
post #12 of 15
Quote:
Originally Posted by Frac View Post


Same here. Support asked me to try from another machine...and it logged in 1rolleyes.gif
Go figure.

 

Sounds like a cookie or cache problem to me.

post #13 of 15
Quote:
Originally Posted by lkrupp View Post

Sounds like a cookie or cache problem to me.

Doh:..why didn't I....
No, really. My development machine is cleaner than a virgin's conscience.1biggrin.gif
post #14 of 15
Scheduled maintenance today; they sent out an email.
Send from my iPhone. Excuse brevity and auto-corrupt.
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Send from my iPhone. Excuse brevity and auto-corrupt.
Reply
post #15 of 15
Still not entirely back to normal.

Seems their company checks (where they look up a new company-account in Dun & Bradstreet's database) are still not functional, here in the UK anyway: so new developer accounts are not actually being set up, yet.
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