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Apple issues internal high priority alert for iPhone activation server woes - Page 2

post #41 of 72
Quote:
Originally Posted by Slurpy View Post
 

No shit, sherlock. Anyone with an ounce of sense would wait, oh I dunno, maybe ONE DAY before updating, to avoid 99% of the traffic and potential issues? Otherwise, you have no right to complain. No, everyone needs iOS7 THIS SECOND, after waiting for months. You will live if you go another day with iOS6. 

 

...but...if everybody with an ounce of sense (and they must have an ounce of sense, because they're buying an Apple product, right?) waited till day two, day two would be just as bad as day one! ;)

post #42 of 72
Well I finally got iOS 7 downloaded and installed on my iPhone 5. It's actually really quite nice. I was honestly expecting I might not like it and would be pretending to like it more than I really did, but to my surprise I'm liking it a lot. Still getting use to the transitions and parallax but haven't come across any glitches so far.
post #43 of 72
Quote:
Originally Posted by Rogifan View Post

Of course when I tried to update iTunes on my PC I got the stupid blue screen of death. 1rolleyes.gif

See, if you'd bought a Mac, not only would you be guaranteed access to heaven (the halo effect) but, in the off chance your computer crashed, you'd get the periwinkle pastel blue screen of death.

1wink.gif
post #44 of 72
Quote:
Originally Posted by mstone View Post

I remember the first time they tried live streaming of an iPhone event, it crashed and burned. They don't do that anymore. Maybe this outage will make them rethink their strategy for next year. The Internet is not infallible. I agree with you about managing the resources though. I think a lot of people take things for granted such as the Internet, it is not limitless. Just look at how natural disasters catch people by surprise. All the carefully engineered drainage systems in Boulder Colorado could not handle the 100 year flash flood volume of water. Is it Apple's fault the servers croaked, sure, but how were they to know iOS 7 would be so popular?

I really have trouble comprehending the analogy between an exogenous event like a once-in-a-hundred-years flood, and a planned event that happens every few years.
post #45 of 72
Quote:
Originally Posted by GTR View Post

See, if you'd bought a Mac, not only would you be guaranteed access to heaven (the halo effect) but, in the off chance your computer crashed, you'd get the periwinkle pastel blue screen of death.

1wink.gif
Well if I didn't use a PC at work every day I probably would own a Mac. 1smile.gif
post #46 of 72
Here's a haiku poem to commemorate the iOS 7 update uproar:

"Software Update Failed"
Should have been, "Servers Busy"
Info retentives?




----
Edited by johnnyhands - 9/18/13 at 8:01pm
post #47 of 72
Quote:
Originally Posted by anantksundaram View Post
 
I really have trouble comprehending the analogy between an exogenous event like a once-in-a-hundred-years flood, and a planned event that happens every few years.

It rains every year in Colorado during this season, sometimes more than expected. Sorry, it may have been a poor analogy but so is your comprehension. Forgive me, I am somewhat emotionally involved in the Colorado flood situation as the wife's family lives in Boulder and their house was destroyed.


Edited by mstone - 9/18/13 at 10:28pm

Life is too short to drink bad coffee.

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Life is too short to drink bad coffee.

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post #48 of 72
Does anyone know why when I try to change my background picture it zooms in really close to the picture and won't let me zoom out to center and fit the whole picture on the screen??
post #49 of 72
Originally Posted by BrittanyOdom View Post
Does anyone know why when I try to change my background picture it zooms in really close to the picture and won't let me zoom out to center and fit the whole picture on the screen??

 

Encountered that myself; I imagine it’s either a bug or connected to the low resolution of the image you’re using.

 

Unless you’re not also using a low resolution image, in which case it’s a bug.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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post #50 of 72
Quote:
Originally Posted by Tallest Skil View Post

Encountered that myself; I imagine it’s either a bug or connected to the low resolution of the image you’re using.

Unless you’re not also using a low resolution image, in which case it’s a bug.
The picture was taken with my iPhone 5. Now my iTunes app won't open. Don't want to sound like I am complaining I think the update is cool just hope that if this are big that they get fixed.
post #51 of 72
Quote:
Originally Posted by Rogifan View Post

Well if I didn't use a PC at work every day I probably would own a Mac. 1smile.gif

 

You need to bootcamp that rubbish off your desk.

 

;)

post #52 of 72
Apple likes the mayhem that ensues when they launch a new OS. The press reports that their servers are overloaded as more and more people try to upgrade. It only happens with Apple stuff, do you hear of the servers being overloaded when Android upgrades to a new OS?

I upgraded my phone and iPad with just a few hiccups. I'm preparing for a colonoscopy tomorrow, so getting iOS 7 was a nice change.
post #53 of 72
Quote:
Originally Posted by BrittanyOdom View Post

Does anyone know why when I try to change my background picture it zooms in really close to the picture and won't let me zoom out to center and fit the whole picture on the screen??

I encountered something like that in an early beta, and I think I determined it had to do with parallax. There needs to be edges hiding off the screen for the effect to work so you're seeing a slightly cropped version of the image. Like with motion-stabilized video footage.

That's what it reminds me of anyway, although when I encountered it I wouldn't say it was zoomed-in *really* close. Could this be what you're experiencing? Try turning parallax off...?
post #54 of 72

This is what happens when you have a runaway hit. 

 

Apple's stores are always rammed, anyway.

 

Their servers are always rammed on release day. 

 

Lines and crowds camping for days outside Apple stores, clogging up entire blocks. 

 

Get used to it, folks. Been this way for years now. 

post #55 of 72
Quote:
Originally Posted by TinkerTenor View Post

I encountered something like that in an early beta, and I think I determined it had to do with parallax. There needs to be edges hiding off the screen for the effect to work so you're seeing a slightly cropped version of the image. Like with motion-stabilized video footage.

That's what it reminds me of anyway, although when I encountered it I wouldn't say it was zoomed-in *really* close. Could this be what you're experiencing? Try turning parallax off...?
Yes that sounds like what is happening. Would you mind explaining to me how to turn parallax off?
post #56 of 72
Quote:
Originally Posted by mstone View Post

But I imagine 90% of those iPhone owners don't even know that iOS 7 was released. 

Doesn't the settings app usually show a badge when there is an iOS update? I don't see one on my iPhone 5 but if I go to the software update tab it shows iOS 7 is available. Did Apple perhaps disable the badge so people wouldn't notice?

I didn't see the badge on the Settings app, but then it allowed me to upgrade... somewhere during the upgrade the process failed and wouldn't restart. My iPhone 5 works perfectly but it still runs under OS 6. However, NOW there is a update badge in the Settings app. I suspect that they didn't send out the badge signal right away so as to stretch out the update window.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #57 of 72
Quote:
Originally Posted by Quadra 610 View Post

This is what happens when you have a runaway hit. 

Apple's stores are always rammed, anyway.

Their servers are always rammed on release day. 

Lines and crowds camping for days outside Apple stores, clogging up entire blocks. 

Get used to it, folks. Been this way for years now. 

Ballmer has this reoccurring dream where this problem happens during a Microsoft release.... Oh the people, the lines, folks singing the praise of the products and demanding more, more, MOAR!!! He then wakes to the phone ringing and some white rapper just jumped up on a display table and kicked several expensive laptops on the floor while spooking the few loiterers out of the store...
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #58 of 72
Quote:
Originally Posted by Rogifan View Post

Well if I didn't use a PC at work every day I probably would own a Mac. 1smile.gif

Man, you deserve an iPad at least. Or get yourself a MBA and dual boot it so when you go home or use the restroom you can boot it up under Mac OSX and enjoy life for a bit.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #59 of 72
Quote:
Originally Posted by BrittanyOdom View Post

Does anyone know why when I try to change my background picture it zooms in really close to the picture and won't let me zoom out to center and fit the whole picture on the screen??

(1) Are you using an iPad or iPhone or an iPod Touch?
(2) Are you running iOS 6 or 7?
(3) Are you trying to use a selfie for a background image?

Answer the above questions and send a selfie to this board and we can help you better. 1smoking.gif
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #60 of 72
Quote:
Originally Posted by jackzig View Post

Apple likes the mayhem that ensues when they launch a new OS. The press reports that their servers are overloaded as more and more people try to upgrade. It only happens with Apple stuff, do you hear of the servers being overloaded when Android upgrades to a new OS?

I upgraded my phone and iPad with just a few hiccups. I'm preparing for a colonoscopy tomorrow, so getting iOS 7 was a nice change.

 

I thought the same. It's like the Hunger Games for software upgrades. "The 6th Annual UPGRADE GAMES!!"

NW '98
"Everything works, in theory..."
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NW '98
"Everything works, in theory..."
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post #61 of 72

I honestly had more problems updating my iTunes to 11.1 than I did my iDevices to iOS 7. I kept getting 353 byte files that wouldn't mount. Finally Dave Hamilton at The Mac Obvserver sent me a good DMG and I was able to install it. I was more interested in iRadio. LOL.

 

But I did manage to get my iPad 2 and mini updated and my Dad's iPad and iPhone 4. I didn't bother with my iPhone 4, since my 5c is supposed be here Friday.

NW '98
"Everything works, in theory..."
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NW '98
"Everything works, in theory..."
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post #62 of 72
Quote:
Originally Posted by Slurpy View Post
 

No shit, sherlock. Anyone with an ounce of sense would wait, oh I dunno, maybe ONE DAY before updating, to avoid 99% of the traffic and potential issues? Otherwise, you have no right to complain. No, everyone needs iOS7 THIS SECOND, after waiting for months. You will live if you go another day with iOS6. 

 

Wow it's nice to know what a friendly response you give to someones comment on here.  Seriously what is your problem?

post #63 of 72
Apple will just have to phase in update installations, probably geographically to avoid people complaining 'my neighbor's update is available, where's mine?'
post #64 of 72
Quote:
Originally Posted by mstone View Post

Quote:
Originally Posted by anantksundaram View Post

 
I really have trouble comprehending the analogy between an exogenous event like a once-in-a-hundred-years flood, and a planned event that happens every few years.
It rains every year in Colorado during this season, sometimes more than expected. Sorry, it may have been a poor analogy but so is your comprehension. Forgive me, I am somewhat emotionally involved in the Colorado flood situation as the wife's family lives in Boulder and their house was destroyed.

My sincere sympathies. It all sounds horrendous. There's been no follow up in the news about the missing hundreds?

That makes it all the harder for me to understand why you'd want to trivialize it.
post #65 of 72
Quote:
Originally Posted by jackzig View Post

Apple likes the mayhem that ensues when they launch a new OS. The press reports that their servers are overloaded as more and more people try to upgrade. It only happens with Apple stuff, do you hear of the servers being overloaded when Android upgrades to a new OS?

I upgraded my phone and iPad with just a few hiccups. I'm preparing for a colonoscopy tomorrow, so getting iOS 7 was a nice change.

 

What Android upgrades? In more seriousness, both google play updates and OS updates for nexus devices are rolled out progressively instead of all at once.

post #66 of 72
Worked fine for me, but I think a little "peace, love and understanding" is in order, considering the traffic they're trying to handle. I'd like to see someone else do a better job of serving 1+ gig of data 500m times over.
post #67 of 72
When android revs, a few hundred people go download it... Over a period of weeks.
post #68 of 72
Quote:
Originally Posted by Slurpy View Post

No shit, sherlock. Anyone with an ounce of sense would wait, oh I dunno, maybe ONE DAY before updating, to avoid 99% of the traffic and potential issues? Otherwise, you have no right to complain. No, everyone needs iOS7 THIS SECOND, after waiting for months. You will live if you go another day with iOS6. 

While I agree with you abou having some sense (I personally now always wait for the ".1" release of anything anyway), it's ridiculous that Apple can't build out or lease enough infrastructure to support users.

And if it is going to be a problem and activations and upgrades use the same servers and/or network, then they should have prioritized activations and postponed the ability to upgrade for a week or so. No one is going to die because they have to wait a week for iOS7.
post #69 of 72

Have you ever managed a server farm?  Or seen one?  Can you visualize 100 million, or even 1 million?  Do you remember sitting in 30 minute lines just to submit your tax return?

post #70 of 72
Quote:
Originally Posted by anantksundaram View Post

My sincere sympathies. It all sounds horrendous. There's been no follow up in the news about the missing hundreds?

That makes it all the harder for me to understand why you'd want to trivialize it.
Dude, he was pretty darned clear in the point he was making. All the planning in the world can still be caught flatfooted by greater than expected demand. Is that so hard to understand? Him using that flood in no way trivializes the flood unless you see him somehow saying that the inability to activate his phone or download the update is as bad as losing ones home, or loved ones. And he is certainly not doing that here from what I can see... 1oyvey.gif
NoahJ
"It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err." - Mahatma Gandhi
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NoahJ
"It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err." - Mahatma Gandhi
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post #71 of 72
I got my iPhone updated to IOS7 OK, and I got one of my 2 'puters loaded with the newest iTunes. Unfortunately, on both 'puters, I cannot access my playlists in iCloud. The playlists are fine on the iPhone. Also, Radio works fine on the updated 'puter.
post #72 of 72
Quote:
Originally Posted by zoetmb View Post

While I agree with you abou having some sense (I personally now always wait for the ".1" release of anything anyway), it's ridiculous that Apple can't build out or lease enough infrastructure to support users.

And if it is going to be a problem and activations and upgrades use the same servers and/or network, then they should have prioritized activations and postponed the ability to upgrade for a week or so. No one is going to die because they have to wait a week for iOS7.
They can't build a bigger internet. Entire ISPs went down under the weight of the downloads. Apple served them just fine.
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