or Connect
AppleInsider › Forums › Mobile › iPhone › Samsung spies on iPhone launch lines to pierce Apple mystique
New Posts  All Forums:Forum Nav:

Samsung spies on iPhone launch lines to pierce Apple mystique

post #1 of 127
Thread Starter 
Samsung's commercials may make fun of Apple fans waiting in lines for the next iDevice, but the South Korean tech giant may not be above trying to figure out just what drives those fans to queue up hours and days in advance.

fifthave-crowd-1-20130920.jpg
Customers line up outside Apple's flagship Fifth Avenue store. Thanks to AppleInsider reader Ryan.


As Apple fans lined up to get the new generation of iPhone, the Cupertino company's chief rival sent a video and photography crew to document the lines at Apple's flagship Fifth Avenue store in Manhattan. Their goal according to CNET: figuring out what had those customers so excited that they would stand in line for hours ? even days ? to be the first to get their hands on a new phone.

"Other companies release new phones, but there's not as much passion and heat," one Samsung operative said. "It's only Apple. Why? We're curious."



Reportedly, the crew only documented the scene in front of the Fifth Avenue store, occasionally asking line-sitters questions: "Is the line shorter or longer this year than last?" and "Is the crowd more excited or less excited than previous years?" The crew seemed most interested in whether Apple's "cool factor" was waning and the degree of loyalty among Apple fans.

CNET notes that the video group was not from Samsung's electronics arm; it was instead from the conglomerate's broadcasting segment, Samsung Broadcasting Center/Cheil Worldwide. That segment occasionally works with Samsung Electronics on projects, and both are divisions of the parent company Samsung Group, but there is so far no indication that the video documenting was done at the request of Samsung Electronics.

Apple and Samsung have been locked in bitter combat for years now for supremacy in the global smartphone market, both in terms of sales and in the courts. Combined, the two firms take in all of the industry's profits, with other manufacturers losing money or just breaking even.
post #2 of 127
"but the South Korean tech giant may not be above trying to figure out just what drives those fans to queue up hours and days in advance."

Products that don't suck.

/research
post #3 of 127
Quote:
Originally Posted by AppleInsider View Post

"Other companies release new phones, but there's not as much passion and heat," one Samsung operative said. "It's only Apple. Why? We're curious."

I bet it's more than that.
How to enter the Apple logo  on iOS:
/Settings/Keyboard/Shortcut and paste in  which you copied from an email draft or a note. Screendump
Reply
How to enter the Apple logo  on iOS:
/Settings/Keyboard/Shortcut and paste in  which you copied from an email draft or a note. Screendump
Reply
post #4 of 127
Android phones are a dime a dozen. There is only one iPhone company. That and iOS users have class and love original products.
post #5 of 127

Thing is that the lines are not just for the launch day. They persist for days if not weeks. Some people just don't have a good place for Fed Ex to drop off the phone while they are at work so they stand in line on the weekend.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #6 of 127
I see they are trying to copy this now too. Losers.
post #7 of 127

Because Apple buyers know they're getting a quality product, made by people that have a borderline-clinical attention to detail, backed by a company with stellar customer service that won't forget about them the moment they purchase their product.

You read that Samsung?  Stop pushing trash out the door, and stop using Apple as your R&D department.

I find it ironic that Samsung has no problem putting ads out there insulting (potentially future) customers, yet would love to figure out what Apple is doing right so Samsung can have those exact same lines of anticipation.

The reality Samsung is that you'll always be associated with crap.  Get over it.

post #8 of 127

I think it's simply the fact that it's not Samsung. Or Motorola. Or HTC. Or Nokia. Or HP. Or LG.

 

Apple is the original.

post #9 of 127
"Other companies release new phones, but there's not as much passion and heat," one Samsung operative said. "It's only Apple. Why? We're curious."

Riddle me this...Why are you such douchebags?

They won't get it, because they can't get it.
post #10 of 127
Quote:
Originally Posted by sflocal View Post
 

The reality Samsung is that you'll always be associated with crap.  Get over it.

I don't know about that. They do make a lot of the parts that go into Apple products so it can't be all crap. They also build a lot of quality hardware like TVs, home appliances, and some industrial equipment. The crap part is their business ethics and their lack of creativity. The main reason Samsung phones are inferior to Apple's is that Android is crap compared to iOS.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #11 of 127
Quality
Useabilty
Design
Iphones are a joy to simply hold, which is why i do not use a case, i love the device!!!
post #12 of 127

People have always been passionate about Apple products. Since the very beginning almost 40 years ago. It's about the user experience. It's hard to quantify but when you get the user experience just right, people find the device so intuitive, easy, comfortable and non-threatening that they fall in love. I don't know that any Android device could ever achieve that level since they just don't have the same degree of hardware / software integration.

post #13 of 127

Apple's philosophy:

 

Superior User Experience, end-to-end. 

 

It isn't really something that is easily articulated with words. 

 

It has to be part of your company culture. 

 

It has to be something like . . .   THIS:


 

It's about making tech *an intimate experience* for PEOPLE. 

 

Samsung is galaxies away from that. 

post #14 of 127
I woke up at 3 am est time today to order and secure a gold 5s
Still went to the store at 7, got in line with 200 folks hoping to get one , alas no gold left for # 140, no worries, estimated delivery 10/10
But we all had a blast in line,!!!
post #15 of 127
Quote:
Originally Posted by mstone View Post
 

I don't know about that. They do make a lot of the parts that go into Apple products so it can't be all crap. They also build a lot of quality hardware like TVs, home appliances, and some industrial equipment. The crap part is their business ethics and their lack of creativity. The main reason Samsung phones are inferior to Apple's is that Android is crap compared to iOS.

quality of TV - emphasis mine. I disagree, my neighbor does too. We both have a same scum flat panel tv 3-4 years old. His is a bigger POS than mine but they both have issues. Mine has to be shut off and restarted when changing channels from cable(directl line or box) so that the sound works. It loses audio constantly. My neighbor has sent his in a few times to be worked on, JUNK samescum junk.

have fun with all your samescum junk droid dorks

android sucks, but not as much as the people who come here to defend it.

New for MS dorks - Microsoft sucks just as much as the losers that come to AI to defend it

Reply

android sucks, but not as much as the people who come here to defend it.

New for MS dorks - Microsoft sucks just as much as the losers that come to AI to defend it

Reply
post #16 of 127
Quote:
Originally Posted by mstone View Post
 

I don't know about that. They do make a lot of the parts that go into Apple products so it can't be all crap. They also build a lot of quality hardware like TVs, home appliances, and some industrial equipment. The crap part is their business ethics and their lack of creativity. The main reason Samsung phones are inferior to Apple's is that Android is crap compared to iOS.

Samsung = feature bloat + poor execution

 

Samsung chose to use Android and infringe on Apple patents. Slow legal systems, tons of marketing, and a naive public that doesn't understand FRAND licensing terms bought the company time to build marketshare.

post #17 of 127
If they get an answer to the question I'd like to hear it. Honestly I don't get the standing in line thing for a cell phone. It was one thing when iPhone was first introduced but let's face it that was long ago.
post #18 of 127
Um, because they make their own OS, not borrow someone else's. Maybe Tizen will work for you guys, you know, your own blood, sweat, and tears that build it, as opposed to throwing on a few sprinkles and flourishes on the Mountain View product.
post #19 of 127
Quote:
Originally Posted by Cpsro View Post
 
Samsung = feature bloat + poor execution

 

Samsung chose to use Android and infringe on Apple patents. Slow legal systems, tons of marketing, and a naive public that doesn't understand FRAND licensing terms bought the company time to build marketshare.

I don't disagree with that. I only replied that the name Samsung is not universally associated with crap by the general public. It is only Apple fanatics who perceive them that way. Perhaps General Electric fans like myself also think their appliances are rubbish too but in reality they get pretty good ratings.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #20 of 127
Quote:
Originally Posted by RogueDogRandy View Post

quality of TV - emphasis mine. I disagree, my neighbor does too. We both have a same scum flat panel tv 3-4 years old. His is a bigger POS than mine but they both have issues. Mine has to be shut off and restarted when changing channels from cable(directl line or box) so that the sound works. It loses audio constantly. My neighbor has sent his in a few times to be worked on, JUNK samescum junk.
have fun with all your samescum junk droid dorks

In some ways I agree. About 4-5 years back, I got a Samsung LED TV and BluRay player with a (what I thought was) nice Samsung sound bar.

All the same series. 3 remotes. 3 different remotes all from the same year and same series of electronics. The TV has been good. The Sound Bar had a constant slight hum. Not a 60Hz hum but about 100Hz sounding like a fan. Sent it back. New one had the same issue. Sent that one back. New still had the same issue. I wanted to return and get my money back (given the design was defective). Nope.

But what makes me mad is the three remotes.
post #21 of 127
Quote:
Originally Posted by mstone View Post
 

I don't disagree with that. I only replied that the name Samsung is not universally associated with crap by the general public. It is only Apple fanatics who perceive them that way. Perhaps General Electric fans like myself also think their appliances are rubbish too but in reality they get pretty good ratings.

 

Well, to those that arne't the gullible "general public", we know better.  I've never owned a Samsung product that has their name on the outside.  Every time I walk into a store that carries TVs, I ask them what is the TV that has the best picture quality, reliability.  And the answers come back and they have never said "Samsung".   I also ask if they get spiffs from Samsung, because they are notorious for spiffing sales reps into pushing their products, so ask several sales reps and see what kind of answers you get back.  if they act cagey about it, that's a tip off.  Also, stay away from the big box stores and go to the independently run specialty stores that carry a wide range of audio and video equipment that has experience with the high end products.  They are typically more knowledgeable and they are far more selective in what brands and models they sell.  Some of those stores cherry pick the product lines from the big companies because they only want to sell what's the best product in a price range and not what the cheapest is.  Cheap only gets you cheap products.
post #22 of 127
Quote:
Originally Posted by Quadra 610 View Post
 

Apple's philosophy:

 

Superior User Experience, end-to-end. 

 

It isn't really something that is easily articulated with words. 

 

It has to be part of your company culture. 

 

It has to be something like . . .   THIS:


 

It's about making tech *an intimate experience* for PEOPLE. 

 

Samsung is galaxies away from that. 

 

As Usual Steve really nailed it.

 

And for a non native speaker, the way he pronounce "third rate products", I hear at first "turd rat product" which is rather appropriate too.

post #23 of 127
Oh Samsung...

if-you-have-to-ask-youll-never-know.jpg
post #24 of 127

Sorry Samsung, even without a patent, this is one feature you will never be able to copy. :smokey:

post #25 of 127
My daughter can tell Samsung something. Improve product quality. My daughter was so sick of Note II, she waiting 9 hours in line to get new iPhone. Becacuse she has no credit history; so, she pay full price for it. She did not know that either ways she has to pay $US400 deposit.
post #26 of 127
Quote:
Originally Posted by RogueDogRandy View Post
 
quality of TV - emphasis mine. I disagree, my neighbor does too. We both have a same scum flat panel tv 3-4 years old. His is a bigger POS than mine but they both have issues. Mine has to be shut off and restarted when changing channels from cable(directl line or box) so that the sound works. It loses audio constantly. My neighbor has sent his in a few times to be worked on, JUNK samescum junk.

have fun with all your samescum junk droid dorks

 

I have never owned a Samsung TV although they are one of the highest rated brands by Consumer Reports and others. The only Samsung product I ever owned was a 30" computer monitor which I use for AutoCad. It is pretty nice and has been very reliable since I purchased it around 2006.

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #27 of 127
Quote:
Originally Posted by RogueDogRandy View Post

quality of TV - emphasis mine. I disagree, my neighbor does too. We both have a same scum flat panel tv 3-4 years old. His is a bigger POS than mine but they both have issues. Mine has to be shut off and restarted when changing channels from cable(directl line or box) so that the sound works. It loses audio constantly. My neighbor has sent his in a few times to be worked on, JUNK samescum junk.
have fun with all your samescum junk droid dorks
You're giving an anecdote that says nothing about Samsung's build quality. Here is another anecdote: I'm still using a Samsung 213T LCD monitor as a secondary display for my desktop, and that has been in near constant use for 10 years (bought in early 2003). Both are just individual experiences and every manufacturer produces lemons on occasion. The nice thing about Apple (which you didn't mention) is that you can walk in with a lemon, then walk out with an apology and a replacement with no hassle whatsoever. That is what makes Apple so awesome. According to most reviews, consumer and professional alike, Samsung produces some of the most reliable flat-panels on the market. Perhaps you should have had yours serviced under warranty or purchased it from somewhere like Costco that would stand behind the sale.
post #28 of 127
Samsung constantly makes fun of Apple but desperately wants to be Apple. Ironic...
post #29 of 127

One word: plastics

post #30 of 127
Samsung is just so weird
Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
post #31 of 127
Quote:
Originally Posted by franktinsley View Post

Oh Samsung...

if-you-have-to-ask-youll-never-know.jpg

LOL. That's GTR's job 1smile.gif

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply
post #32 of 127
"It's only Apple. Why? We're curious."

But your question already has the answer. It's because it IS Apple.
post #33 of 127
So Samsung makes commercials ridiculing Apple fans and then they try to figure them out? Really?!

They should just copy Microsoft by giving away free concert tickets (instead of free hats) to make it at least seem like people are interested in their wannabe phones.
post #34 of 127
Hilarious. Hint: it's not a marketing problem,
Samsung. Microsoft thinks the same way, LOL.

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply
post #35 of 127
I g
Quote:
Originally Posted by mstone View Post

I don't disagree with that. I only replied that the name Samsung is not universally associated with crap by the general public. It is only Apple fanatics who perceive them that way. Perhaps General Electric fans like myself also think their appliances are rubbish too but in reality they get pretty good ratings.
I grew up with electronics. I'm passionate about it and have been buying it like crazy. but I never raise interest in Samsung products. Reason: The company never really invented anything. It's just cheaper. and the ones thats not so cheap I won't buy it either for quality reason. I've also heard a lot of bad things the company did to other companies, mostly about breaking trust and doing sneaky thing behind the back, which is pretty much in line with what they did to Apple. So over the years Samsung has been confirming what I think of the company - lack of business ethic, corrupted, strong government support. I don't know why people still buy from them.
post #36 of 127
Quote:
Originally Posted by RogueDogRandy View Post
 

quality of TV - emphasis mine. I disagree, my neighbor does too. We both have a same scum flat panel tv 3-4 years old. His is a bigger POS than mine but they both have issues. Mine has to be shut off and restarted when changing channels from cable(directl line or box) so that the sound works. It loses audio constantly...

 

Reminds me of a company issued Samsung phone I had once.  In a meeting a number of us were complaining about them...we'd have to pull the battery out to reboot them because they'd freeze up about 1x/week.  The I.T. rep at the meeting said, "Yeah, me too...but I don't think that's so bad."  After I picked my jaw back up I pulled out my personal iPhone 3Gs and said "Do you know how many times I've had to do that with this phone?  Never!"  His reply was that he didn't like them...because you couldn't get to the battery at all.  I think he's an engineer for Samsung now.   

post #37 of 127
Originally Posted by AppleInsider View Post
"Other companies release new phones, but there's not as much passion and heat," one Samsung operative said. "It's only Apple. Why? We’re curious.”

 

“You’ve baked a really lovely cake, but then you’ve used dog shit for frosting.”  –Steve Jobs


Edited by Tallest Skil - 9/20/13 at 4:07pm

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already f*ed.

 

Reply

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already f*ed.

 

Reply
post #38 of 127
Quote:
Originally Posted by Cpsro View Post

One word: plastics

post #39 of 127
I have the Galaxy S4 and the Iphone 5 and 5S. Having used both extensively, it's my opinion that Apple makes jewel-like personal communications devices while Samsung makes walkie talkies.
post #40 of 127
Quote:
Originally Posted by mstone View Post
 

I don't know about that. They do make a lot of the parts that go into Apple products so it can't be all crap. They also build a lot of quality hardware like TVs, home appliances, and some industrial equipment. The crap part is their business ethics and their lack of creativity. The main reason Samsung phones are inferior to Apple's is that Android is crap compared to iOS.

 

Samsung's own end-products are complete garbage.  From their TV's, referigerators, stoves, laundry, and of course mobile devices.


While I totally acknowledge that Samsung does make key components that Apple uses like the displays and CPU chips, I firmly believe that Apple has such strict quality-control and a big hammer, that Samsung would not dare try passing-off grade-b quality parts to Apple.  Samsung can (and probably does) use cheaper-quality junk for themselves, and everyone else.

I will not purchase a Samsung product directly.  If my iPhone5 uses it, so be it, but I draw the line at directly giving Samsung my money.  Just a bunch of low-ethic convicts.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: iPhone
AppleInsider › Forums › Mobile › iPhone › Samsung spies on iPhone launch lines to pierce Apple mystique