or Connect
AppleInsider › Forums › Software › Mac Software › Review: 1Password 4 for Mac makes managing all your passwords easy and secure
New Posts  All Forums:Forum Nav:

Review: 1Password 4 for Mac makes managing all your passwords easy and secure

post #1 of 37
Thread Starter 
Passwords stink. Password policies vary widely from the many sites you choose or have to use, and satisfying them all is hard, and hard to keep up with. That's why 1Password is an invaluable application ??and the new 1Password 4 qualifies as a worthy update.

1Password


Whether it's a password policy that says you need 8 to 14 characters with a capital letter and a number, but no symbols, or a policy that changes it every 20 days, or a policy that requires 10 letters, 2 numerals, a soundtrack and a plot, managing passwords can be ridiculous.

But there's a reason we need to get better at passwords: We are human. We are weak. We use the same username, email address, and password repeatedly. The most commonly used password is, well, "password."

1Password


In addition, major companies like Adobe and Sony have been hacked and user passwords have been stolen. From these breaches, take away some good practices:
  • Never use the same password in two places.

  • Never save your credit card, address or other personal information if possible.

This is where 1Password comes in. 1Password is a Mac, iOS, Windows, and Android application. It's a password locker, generator, and new in version 4, an auditor.

At its most simple, 1Password offers to store passwords as they are entered into websites. It will then allow you to autofill them on subsequent log in attempts using Cmd-\ as a keyboard shortcut. It uses either a browser plug-in or a menu bar application, 1Password Mini, to autofill the username and password. It will recognize the username and password needed for the page, but also allows searching of all saved passwords.

1Password


But 1Password is a little better than just a password locker. It generates passwords that comply with the various absurd requirements, fills in the fields as you're creating web page accounts, and saves them for you all in a few short steps.

It also saves credit card information, logins (similar to passwords), identities contaning address information for easy autofill, secure notes, and other categories (bank accounts, social security numbers, reward program numbers, licenses, and more.)

1Password


And new in version 4 is the ability to create 'vaults' so users can store account logins and passwords in contexts, such as a "work" vault, a "parents" vault, and so on.

How can this be secure?



Users are required to essentially trust their digital life to this application and its data file. How can it be trusted? Because AgileBits, makers of 1Password, are using good encryption.

1Password


AES-256 Authenticated Encryption and PBKDF2 calibration. AES-256 uses long keys that are difficult to attack and tough to derive. PBKDF2 is used to slow down attempts to crack the master password that secures the 1Password data.

That's glossing over the math, but it is safe to say that AES-256 is quite difficult to attack. Additionally, securing the metadata, the information around the login is important. Item titles and URLs are now always encrypted.

1Password


How does 1Password assist in correcting a user's bad habits?



1Password does two things:
  • Password generation. You can use the application, browser plug-in, or menu bar mini-app to create and auto-fill a strong password that complies with the requirements of the site (mixed case, numerals, hyphens, and password length.) It's appreciated that they've also made "pronouncable" an option, which helps with remembering passwords occasionally.

  • For password generation, it does NOT create long passwords made of multiple words. These are desirable, because they're also human memorable.

1Password


To help manage existing passwords better, the 1Password window has a series of filters that display accounts consisting of weak passwords, duplicate passwords, and date ranges on passwords for those between 6 and 12 months old, 1 and 3 years old, and more than 3 years old.

Admittedly, we had to spend some time and go through resetting passwords to clean up the bulk of old, duplicate weak passwords. But 1Password does a good job of making users aware of their bad habits.

1Password


1Password syncs the encrypted password store, and can sync it to the cloud. All versions of 1Password v4 for Mac sync to Dropbox. The Mac App Store version syncs to iCloud as well. However, the Mac App Store does not allow upgrade pricing from earlier versions, so it's worth it to decide if users need iCloud syncing, as well as preferences for purchasing from the Mac App Store, or directly from Agilebits.com

A Word on Mavericks



OS X 10.9 Mavericks includes a new feature called iCloud Keychain, where Safari will suggest a password and track it, syncing to iOS. However, its password generation and organzation are much more simplified, taking away options 1Password provides, and notably only working on Apple iOS7 and Mavericks.

In short, Apple's solution is good, and solves encouraging Apple users to use good passwords almost by default, but 1Password is much more flexible ? data isn't tied to iCloud, isn't tied to Apple products only, and doesn't have to be synchronized over Wi-Fi. 1Password will also allow synchronization over USB, which means users can still have passwords on iOS without having to store them on Dropbox or iCloud.

1Password


Score: 4 out of 5



4 out of 5

Pros


  • Strong password generation
  • Synchronization of encrypted password file
  • Easy password form filling to login

Cons


  • Doesn't create any diceware-style passwords.
  • Due to the awkward way some websites create a password on a separate page as the username, 1Password will occasionally only save the password and not username to its locker.


Pricing



$39.99 from Agilebits.com and the Mac App Store for a limited time.
post #2 of 37
I don't see diceware as being a good option, especially when considering that 1Password as an option to generate pronounceable passcodes with far more variety than what diceware offers per word.

Now that 1Password has an option to run in the Menu Bar I was hoping it be intelligent enough to add authentication credentials to common apps but I haven't yet gotten that to work. I hope it's just a bug.
post #3 of 37
I have been using this Application and iOS apple for years, the Mac App since version 1 and it the best app I have seen. I used other prior to this one and it just works seamlessly. They have done a few dumb things over time but they seem to correct them. The only issue I have with the more recently release which I have no upgrade to was the fact that is sync password via icloud now, in my mind that defeat the purpose, I want to direct sync my devices not have to do it via icloud, not interest in have a file on apple's servers with all my passwords on it.

The program has allowed me to have different password for every website I use, so if one gave a security issue I do not have to worry about my other websites.
post #4 of 37

I have used it for years and do complain to them about the fact that when a website changes its login mechanism (or as you mention in your CONS the create account page just differs enough from the actual login screen) 1password just gets confused and the login entry is largely worthless other than copying your complex password to the clipboard and pasting it into safari.

 

The only way to repair this seems to be to delete and recreate the login for said site.  I do wish they would spend some good love on repairing broken logins.

 

Otherwise syncing with version 4 and the iphone version over icloud, which was one of the major features in this release, is flawless.  They did a bang-up job.  Prior to version 4 only the iphone/ipad version used icloud and we were left with dropbox only (they abandoned wifi sync at the time, though it has made a comeback).

 

I am not sure if I will move to icloud keychain or not, but it won't be due to the mac application.  What would drive me away would be how well icloud keychain works on iOS devices.  My 5S and fingerprint purchases go a long way to alleviate my frustrations but typically it goes like this:

1. I want to purchase something in the app store (or say a login for ebay or whatever)

2. Fire up 1password

3. Unlock 1password

4. Locate my password and copy it to the clipboard

5. Dclick home button and navigate back to app store

6. purchase, pasting password in popup.

 

The fingerprint sensor alleviates straight-up itunes and appstore purchases but not in-app purchases and well still a lot of password queries by iOS.  Since my passwords are insane random jobs, 1Password on the phone is still important.

 

If icloud keychain can help me with that flow, I may move over.

Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
post #5 of 37

Or just wait for Mavericks.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply
post #6 of 37
Quote:
Originally Posted by Maestro64 View Post

I have been using this Application and iOS apple for years, the Mac App since version 1 and it the best app I have seen. I used other prior to this one and it just works seamlessly. They have done a few dumb things over time but they seem to correct them. The only issue I have with the more recently release which I have no upgrade to was the fact that is sync password via icloud now, in my mind that defeat the purpose, I want to direct sync my devices not have to do it via icloud, not interest in have a file on apple's servers with all my passwords on it.

The program has allowed me to have different password for every website I use, so if one gave a security issue I do not have to worry about my other websites.

If you don't want iCloud or Dropbox sync then you can turn it off.

On the other hand, as long as you are using a strong password to lock 1password there is no way anyone will be able to access your data, so you don't really need to worry about it being stored in the cloud.
post #7 of 37
Quote:
Originally Posted by Tallest Skil View Post

Or just wait for Mavericks.

Those that would use 1Password aren't likely to use or like Apple's iCloud Kwychain. Applw's solution is for people that would otherwise just use the same password for everything.
post #8 of 37
crap, bought this like 2 weeks ago for almost 70$
post #9 of 37
Quote:
Originally Posted by AppleInsider View Post
 
  • For password generation, it does NOT create long passwords made of multiple words. These are desirable, because they're also human memorable.
  • Doesn't create any diceware-style passwords.

The point of a tool like 1Password is that there is no reason to create memorable passwords. The tool does the work and all the user has to remember is the master password. For that, the diceware method is exactly what Agile recommends. 

post #10 of 37
Quote:
Originally Posted by alienzed View Post

crap, bought this like 2 weeks ago for almost 70$

Did you buy the Mac and Windows bundle license? That costs $70ish.

The single user license for Mac is $39.99. The family license (more machines) or the Mac+Windows bundle costs more. 

 

https://agilebits.com/store

post #11 of 37
I'm webmaster for a site that uses registration/login honeypots (hidden form fields) to detect spambots. Occasionally one of our users complains that they're being blocked from logging in, and without exception, we have found it's because they have 1Password installed and 1Password is filling in one of the honeypot fields with information (typically a second copy of their password). Usually, their resetting 1Password fixes the problem, but it's something users should be aware of if they find themselves getting blocked.
post #12 of 37
Originally Posted by akqies View Post
Those that would use 1Password aren't likely to use or like Apple's iCloud Kwychain. Applw's solution is for people that would otherwise just use the same password for everything.

 

Not really. I use different passwords for everything; not having to remember them, even once, to put them on every device is the tops.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply
post #13 of 37
Quote:
Originally Posted by akqies View Post


Those that would use 1Password aren't likely to use or like Apple's iCloud Kwychain. Applw's solution is for people that would otherwise just use the same password for everything.

 

I did not get that impression.  iCloud keychain and the mac os password generator / suggester seem to go hand in hand and offer unique logins for any site/service.  It also offers to remember credit cards.  

Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
post #14 of 37
Quote:
Originally Posted by alienzed View Post

crap, bought this like 2 weeks ago for almost 70$

If you bought it directly from agilebits (not the App Store) you should get the upgrade for free.

I bought version 3 several months ago, and at the time they were advertising free upgrade to 4.
post #15 of 37
Nice update. Completely redundant when people upgrade to 10.9

edit: pipped by TS
post #16 of 37

I've used this app for a few years on my iMac, iPhone and iPad. 

 

I kept seeing it at the top of the list of every article titled, e.g., "Top 10 Must Have Apps!"

 

I have been quite pleased with it's integration and relatively ease of use once set-up. 

 

I have deliberately used all Apple's apps/SW as opposed to third party options. So when Mavericks Keychain comes out I will read the reviews and make my decision whether or not to upgrade 1Password.

post #17 of 37
Quote:
Originally Posted by iaeen View Post


If you don't want iCloud or Dropbox sync then you can turn it off.

On the other hand, as long as you are using a strong password to lock 1password there is no way anyone will be able to access your data, so you don't really need to worry about it being stored in the cloud.

 

They also do not allow WiFi sync when the introduced the icloud sync if you using the latest version you have to sync through those service.

 

I do have a long and random master password, however, it can easily be crack once someone has the file. When the article said it not easy, they mean someone could not do a brute force attach and gain access, but if someone can get their hands on the actual file it make cracking easier since you can use a computer to analysis encryption to crack it.

 

Just like do not put my tax returns on line anywhere or my quicken files why store all your pass words online. 


Yeah a thief can break into my house and still my computer, but most thieves lack the skill and knowledge to crack a encrypted file, but internet hackers do have the skills so where do you want to put your risk.

post #18 of 37

As a user of 1Password since August 2009, I love it. I manage 601 logins with it.

post #19 of 37
Quote:
Originally Posted by Tallest Skil View Post

Or just wait for Mavericks.

You beat me to it. Apple already solved this issue folks with 10.9 and way better I would suspect.
Enjoying the new Mac Pro ... it's smokin'
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini.
Reply
Enjoying the new Mac Pro ... it's smokin'
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini.
Reply
post #20 of 37

I Like how this review doesn't mention that after you spend your $40 on 1 Password for your Mac and got it all set up and ready for transferring to your iPod Touch, iPad or iPhone you realize you need a separate app for iDevices.  An iDevice app that costs $17.99. That's a total of $589 to have secure passwords across your devices.  Yes, it's a small fee compared to if your bank account was hacked but Apple's solution is FREE and does almost everything this one does.

post #21 of 37
Quote:
Originally Posted by dugbug View Post

I did not get that impression.  iCloud keychain and the mac os password generator / suggester seem to go hand in hand and offer unique logins for any site/service.  It also offers to remember credit cards.  

And where is the Interface for it? Where can I see the strength of my passwords? Where can my secret questions and answers as a list or screenshot? Where I can see other info like CC data with all the various field? Where I can even delete old CC data from the DB? Where I see other secure information, including files, that I keep in 1Password? How can I access it from a device I don't own?

Look, I've been using iOS 7 and Mavericks since the betas first appeared. I love these OSes and have clearly iCloud Keychain is a great feature, but it's not a replacement for what 1Password offers, which is why I bought 1Password 4 for both iOS and Mac OS X as soon as they were available.
post #22 of 37
Quote:
Originally Posted by akqies View Post


And where is the Interface for it? Where can I see the strength of my passwords? Where can my secret questions and answers as a list or screenshot? Where I can see other info like CC data with all the various field? Where I can even delete old CC data from the DB? Where I see other secure information, including files, that I keep in 1Password? How can I access it from a device I don't own?

Look, I've been using iOS 7 and Mavericks since the betas first appeared. I love these OSes and have clearly iCloud Keychain is a great feature, but it's not a replacement for what 1Password offers, which is why I bought 1Password 4 for both iOS and Mac OS X as soon as they were available.

 

I am not stating that it is equivalent to 1password, I think this may be a misdirected reply.  I have already stated above I own 1pw4 for both ios and mac os.

 

However to answer: I think icloud keychain is a viable replacement if its as advertised.  I just assume one has some icloud.com management portal for them.  How else would one update say, the expiration date of a credit card.

Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
post #23 of 37
I hope Agile sees this new version as a work-progress. For reasons I don't quite understand, the main page "Categories" listing includes items like Passports and Driver Licenses.

Hey, how many of us have two passports or even two driver's licenses? Maybe some categories need to default to not being listed. Listed with Logins (270 of theme) they clutter and confuse.
post #24 of 37
Quote:
Originally Posted by dugbug View Post

I am not stating that it is equivalent to 1password, I think this may be a misdirected reply.  I have already stated above I own 1pw4 for both ios and mac os.

However to answer: I think icloud keychain is a viable replacement if its as advertised.  I just assume one has some icloud.com management portal for them.  How else would one update say, the expiration date of a credit card.

When you say something isn't equivalent but then say it's a replacement those two don't jibe for me. As I stated previously I think iCloud Keychain is a great way to get the plebs to use complex and unique passwords but when it comes to the people that have desired and paid for 1Password for years iCloud Keychain will not suffice for the majority of users. I'd even say it's likely that iCloud Keychain won't only not hurt 1Password but will help drive certain customers to them after they understand how such an app/service can be useful.

2) If there is a management portal I haven't seen it. I don't see how longtime 1Password users would give that up for a much less sophisticated tool. And before someone says that iCloud Keychain isn't officially launched yet or that it's new yada yada if and when Apple makes it more on par with 1Password I'll reevaluate them at that time, but as of right now (and for the last several months) it's simply not a viable replacement.
post #25 of 37
Quote:
Originally Posted by Inkling View Post

I hope Agile sees this new version as a work-progress. For reasons I don't quite understand, the main page "Categories" listing includes items like Passports and Driver Licenses.

Hey, how many of us have two passports or even two driver's licenses? Maybe some categories need to default to not being listed. Listed with Logins (270 of theme) they clutter and confuse.

I see what you mean about the categories but I assume that is done for families. Still, I don't think it's the best method.
post #26 of 37
Quote:
Originally Posted by akqies View Post


When you say something isn't equivalent but then say it's a replacement those two don't jibe for me. As I stated previously I think iCloud Keychain is a great way to get the plebs to use complex and unique passwords but when it comes to the people that have desired and paid for 1Password for years iCloud Keychain will not suffice for the majority of users. I'd even say it's likely that iCloud Keychain won't only not hurt 1Password but will help drive certain customers to them after they understand how such an app/service can be useful.

2) If there is a management portal I haven't seen it. I don't see how longtime 1Password users would give that up for a much less sophisticated tool. And before someone says that iCloud Keychain isn't officially launched yet or that it's new yada yada if and when Apple makes it more on par with 1Password I'll reevaluate them at that time, but as of right now (and for the last several months) it's simply not a viable replacement.

 

it is not equivalent because it does not offer cross-platform capability nor the extra authentication step, nor the sync flexibility as 1password.  It is viable (viable does not mean better) in that it looks to be a decent apple-ecosystem password management system with complex password generator and device sync.

 

I believe Craig Federighi had mentioned during the keynote you could go in and edit/delete passwords.  I just assume the management portal.

 

Some caveats:

I do not know if the iOS flavor of this will work only in safari or if (say) uiwebkit-based apps will get it too. 

 

Nor do I know for sure there will be a management portal, or even if the iOS keychain APIs just suddenly become aware of the icloud synced additions. 

 

If iCloud keychain sync works throughout iOS7 and provides a management portal, I would consider dumping 1password.

Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
Doodle Dice iPhone puzzle game: A fun, free physics-laden collection of dice games.  Greatest app made yet?  Perhaps young man... Perhaps.
Reply
post #27 of 37

Nice app.  But I fear it may soon be Sherlocked on iOS.  I'm not sure that Apple would ever need to add Touch ID to any Mac, whether portable or desktop.  So I think 1Password will live on on OS X forever.  But on iOS, it's clear that Touch ID is the key to all manner of security improvements, including on-device purchase confirmation + device login + in-app web site login + retail purchase confirmation etc.

 

(For those of you who don't remember Mac OS 8.5, Sherlock was a feature that Apple added to Mac OS that crushed a third-party program called Watson: https://en.wikipedia.org/wiki/Sherlock_(software))

Sent from my iPhone Simulator

Reply

Sent from my iPhone Simulator

Reply
post #28 of 37
Quote:
Originally Posted by akqies View Post


... it's simply not a viable replacement.

For you.

 

For me, Apple's iCloud Keychain seems like the perfect solution. 1Passwsord hasn't been a very good experience for me (I have the Mac version). I never bought the iOS version since the Mac one wasn't something I really cared for (plus the second fee really teed me off) and hence I only have a small subset of my passwords in iPassword.  Passwords for sites that I specifically will only visit from my Mac.  It works, but it's limiting.  With iCloud Keychain I'll have free password access across all my devices.  Yes, I'll miss out on some of the features of 1Password, but since I'm just using the most bare features of the app now, I expect I won't miss anything.

 

If 1Password wasn't as clunky as it is for me and gave me access on all my devices with one fee I'd be much less likely to leave them.  So long as iCloud Keychain works as promised, I suspect I'll be (gladly) deleting 1Password  from my Mac.  So for me, it most certainly is a viable replacement.

post #29 of 37
Quote:
Originally Posted by yensid98 View Post

For you.

For me, Apple's iCloud Keychain seems like the perfect solution. 1Passwsord hasn't been a very good experience for me (I have the Mac version). I never bought the iOS version since the Mac one wasn't something I really cared for (plus the second fee really teed me off) and hence I only have a small subset of my passwords in iPassword.  Passwords for sites that I specifically will only visit from my Mac.  It works, but it's limiting.  With iCloud Keychain I'll have free password access across all my devices.  Yes, I'll miss out on some of the features of 1Password, but since I'm just using the most bare features of the app now, I expect I won't miss anything.

If 1Password wasn't as clunky as it is for me and gave me access on all my devices with one fee I'd be much less likely to leave them.  So long as iCloud Keychain works as promised, I suspect I'll be (gladly) deleting 1Password  from my Mac.  So for me, it most certainly is a viable replacement.

You fit into the category that I already mentioned that iCloud Keychain would be a viable replacement for.
post #30 of 37

I use a similar setup, but it's much less expensive. It does rely on keeping the password database in Dropbox.

 

KeePassX on my Mac and Windows PCs (it also runs on Linux). https://www.keepassx.org/

 

It has many of the same features as 1Password, uses AES-256 to encrypt the password database, and is open-source and free.

 

KyPass on my iOS devices. https://itunes.apple.com/us/app/kypass-2/id536560380?mt=8

 

$6, not very fancy but it gets the job done. I can open the password database, read existing entries, and add new ones.

 

I originally tried these as a way to try out password management without spending a lot of money. I ended up being completely happy with them, and now I can't live without them.

post #31 of 37
I recently bought 1Password for my iPhone. I love it.
post #32 of 37
You really have no choice but to buy this so your security is up to date. Nevertheless, the changes were not worth a new version. Looks nice, and there are a few things like Favorites which are useful, as the Favorites function is in the iOS v4, but the app was not re-thought like a new version should be.

For instance, one problem with compatibility with OSX: OSX does not permit you to copy and paste into the Administrator's login dialog box. Why not provide a Reveal function on the 1Password mini so you can type in your password in the login box? Or in each 1Password 4 file you have to click on a dropdown menu to select reveal, and then click on reveal. Redundant! If there are only two options: copy or reveal, why not just toggle reveal and copy? Moreover, when your data is imported from v3 to v4, ALL THE ATTACHMENTS ARE DELETED. I sent AgileBits a question about this days ago and they have yet to answer. AgileBits has always had very slow support turnaround times.

Moreover, there are pretty substantial bugs in iOS v4, e.g. the iOS v4 app will unilaterally switch files so that you are suddenly not looking at the file you selected. Why not sort out the bugs in iOS 4 before doing a new OSX version? Of course the answer is obvious: $$$. Unfortunately, in the rush for profits, they made some graphical changes, and did not bother to think they had to make a decent app.

Finally, I have read some professional reviews praising v4. Don't believe the hype. I don't think the reviewers are very independent.
post #33 of 37
Quote:
Originally Posted by McIntire View Post


Finally, I have read some professional reviews praising v4. Don't believe the hype. I don't think the reviewers are very independent.

 

Please explain, why do you think the reviewers are not very independent?

post #34 of 37
Quote:
Originally Posted by Tallest Skil View Post
 

Or just wait for Mavericks.

Agreed.  

 

Until we find out how good the iCloud keychain thingo is it makes no sense to buy anything.

 

If you didn't have a password manager before now, you wont be any less secure after now if you do nothing.  And you might just save your self a small bundle because iCloud Keychain may be all that you need and 1Password is expensive.  Possibly more expensive than OSX Mavericks ;)

post #35 of 37
Originally Posted by Likkie View Post

Until we find out how good the iCloud keychain thingo is it makes no sense to buy anything.

 

It even suggests random character passwords for you and then automatically saves them DURING account creation so that when you go to log in for the first time, you don’t have to have the content copy/pasted out somewhere.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply
post #36 of 37
[devil].jpg
[advocate].jpg
"With the various outages of iCloud, my client is wondering how many people are feeling insecure about storing their passwords in a secure place."
post #37 of 37
It may be easy to use, provided you're not a loyal customer upgrading. This is such a problematic process that I have been without my passwords now for 2 weeks waiting for help despite multiple emails and meaningless auto-responder replies. I have written to them and many others with a suggestion. It's this "When beta testing, especially your instructions, physically sit behind a user but with your hands bound behind your back and tape over your mouth, as you watch them trying to implement the upgrade or install. After a few sessions of pain, your geeks will learn how to make the process easy for the rest of us and it will save you negative social media vitriol" Get the people who write the instructions to do this. Also, whatever your pricing model, have a hugely expensive phone support option that some suckers (like me) would value greatly. Outsource it but offer it. So far, I have found the upgrade from 3 to 4 impossible and am looking for someone on the planet to pay for help, even if it costs me double what the software cost.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Mac Software
AppleInsider › Forums › Software › Mac Software › Review: 1Password 4 for Mac makes managing all your passwords easy and secure