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J.D. Power ranks Samsung tablets better than iPad entirely due to cost - Page 6

post #201 of 224
Quote:
Originally Posted by Slurpy View Post

I'm sorry, but where is this myth that Samsung's tablets are cheap coming from?  The Galaxy Note 10.1 sells for $549, $50 more than a comparable iPad.  The Note 8.0 sells for $399, $70 more than the iPad mini.  If anything Samsung should get a lower rating on price than Apple. Nexus tablets I understand, but Samsung? Yet, that survey makes it seem as if there's such a massive price disparity that it outweighed everything else- combined. Makes no fucking sense. At all. 


 



I think they are basing it on the Tab, not the Note tablets. Don't the Note tablets come with those stylus and that's their selling point? I'm not totally up to speed with Scamscum products as it fills my brain with useless information.
post #202 of 224
I wonder what the margins of error are? They can't be the same for each manufacturer. I also wonder if the pool tried other tablets than the one they got? For instance, someone who has a cheap ass tablet could think it's the best thing on earth. Then they might try the iPad are realize the cheap ass tablet is shit.
post #203 of 224
Quote:
Originally Posted by drblank View Post
 
Quote:
Originally Posted by Slurpy View Post
 

I'm sorry, but where is this myth that Samsung's tablets are cheap coming from?  The Galaxy Note 10.1 sells for $549, $50 more than a comparable iPad.  The Note 8.0 sells for $399, $70 more than the iPad mini.  If anything Samsung should get a lower rating on price than Apple. Nexus tablets I understand, but Samsung? Yet, that survey makes it seem as if there's such a massive price disparity that it outweighed everything else- combined. Makes no fucking sense. At all. 

 



I think they are basing it on the Tab, not the Note tablets. Don't the Note tablets come with those stylus and that's their selling point? I'm not totally up to speed with Scamscum products as it fills my brain with useless information.

 

Well, the tab tablets are complete shit, in all ways. Most of the reviews are horrible to mediocre. But hey, they're cheaper, so no doubt they provide a fantastic user experience all round. By this metric, I'm sure some $50 chinese tablet is the best thing in the world. 

post #204 of 224
Quote:
Originally Posted by Slurpy View Post
 

 

Well, the tab tablets are complete shit, in all ways. Most of the reviews are horrible to mediocre. But hey, they're cheaper, so no doubt they provide a fantastic user experience all round. By this metric, I'm sure some $50 chinese tablet is the best thing in the world. 

I don't think the $50 tablets are going to give much worse of a user experience as a Galaxy Tab.   They just suck mainly due to Android OS.

 

I'm just surprised they aren't asking the customers different types of metrics. I think that cost was STILL weighted to high.  It should have add an even lower effect on the final score.  Cost of the unit is only what you paid for it, and people can get discounts on units depending on when you bought the item and from whom.

 

I think other factors they didn't even ask about are important.

 

The problem is that most people aren't trained well in the art/science of how to evaluate a product or software platform.

post #205 of 224

this site is so bias it's ridiculous

post #206 of 224
Originally Posted by mostcallmerob View Post
this site is so bias it's ridiculous

 

It’s almost as though it’s a site about one company in particular or something.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #207 of 224
I don't believe a Samsung cost factor of 5.4 is possible. That's greater than perfect. So the best it can be is 5.0. There's something else bothering me about your scenario. Let me think on it.
Edited by Swordmaker - 11/3/13 at 1:46am
post #208 of 224
Quote:
Originally Posted by mausz View Post

If samsung is 3.4 3.4 4.4 4.4 5.4 = 21 points / 5 = 4.2

and apple is 4.5 4.5 4.5 4.5 1.5 = 19.5 points / 5 = 3.9

using rounding for the stars this scenario (most extreme one) is possible

Mausz,

I don't think that a Samsung cost factor rating of 5.4 is possible given the rating system. 5.0—perfect rating would be the maximum possible. Ergo, the highest possible Samsung score would be 3.8. Apple wins.

But, if it were possible, I see your point, but if we were to accept your extreme example of rounding to explain the discrepancy, Samsung's Overall Satisfaction Score would round down to 4 not up to 5. . . and Apple's would round up to 4, not 5, making a flawed chart.

In addition, you're ignoring the weighting. The weighting gives Apple's 4.5s more importance by 20-48% (for example Performance and Ease of Use accounts for 48% of the score) in this calculation than Samsung's 4.4s (which account for only 36%)and single 5 (over 5 would not be possible in the scoring from my understanding of the ratings system.)
post #209 of 224

If I buy one of these products now and sell it in one year, how much will it have devalued? If I sell it in two years, how much will I net?

 

Historically, I know, J.D. Powers knows, we all know, that Apple products hold their value, where Samsung products do not. A quick scan of eBay or Kijiji will confirm this rather neatly.

 

J.D. Powers new motto - "We know the price of everything and the value of nothing."

 

They may have to get this new motto to market soon, before Consumer Reports beats them to it.

 

It's sad, as both these outfits at one time were somewhat reliable, but as in any area of modern so-called journalism, you have to question everything, do your own research, make up your own mind.

 

Sad, just sad.

 

thx

post #210 of 224
Quote:
Originally Posted by mostcallmerob View Post
 

this site is so bias it's ridiculous

Appleinsider... so... what the hell are you crying about

android sucks, but not as much as the people who come here to defend it.

New for MS dorks - Microsoft sucks just as much as the losers that come to AI to defend it

Reply

android sucks, but not as much as the people who come here to defend it.

New for MS dorks - Microsoft sucks just as much as the losers that come to AI to defend it

Reply
post #211 of 224
Let's count the marbles:
Apple has 5 5 5 5 5 2=27
Samsung has 5 3 3 4 4 4=23
I am a little marbles loving boy, I buy Apple
It's true I have only $299 and can't afford to buy $399 iPad mini retina display, but I will if I save more. Where do you thing I get $299 from? It from patiently stashing $1 $5 $10 or $20 into a piggy bank any chance I have and I do it every day!
post #212 of 224
Here we go again, it won't change my personal opinion that buying Samsung products is a bad investment.
post #213 of 224

hey, all you guys missed the key words in the last sentence of JDP's email reply in a comment above:

 

"It is also important to note that the JDPower.com Ratings may not include all information used to determine the overall rankings and J.D. Power awards."

 

... which is a direct admission that there are some other secret ranking criteria being applied here.

 

we can only speculate what that is since JDP won't say.

post #214 of 224
I cannot understand why people comment in a thread without reading it first.
"Fibonacci: As easy as 1, 1, 2, 3..."
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"Fibonacci: As easy as 1, 1, 2, 3..."
Reply
post #215 of 224
Quote:
Originally Posted by Alfiejr View Post

hey, all you guys missed the key words in the last sentence of JDP's email reply in a comment above:

"It is also important to note that the JDPower.com Ratings may not include all information used to determine the overall rankings and J.D. Power awards."

... which is a direct admission that there are some other secret ranking criteria being applied here.

we can only speculate what that is since JDP won't say.

Secret ranking criteria = Money?

Proud AAPL stock owner.

 

GOA

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Proud AAPL stock owner.

 

GOA

Reply
post #216 of 224
Quote:
Originally Posted by Tallest Skil View Post
 

 

Let’s see… five vs. five, five vs. THREE, five vs. THREE, five vs. FOUR, and five vs. FOUR. So no, J.D. Power is lying through their teeth. If it was actually “marginally better”, Samsung’s score would be higher.

 

Except, by J.D. Power’s own claimed math, the weighting of cost shows that this doesn’t matter.

 

Demand to know their justification for stating this. On what grounds do they consider this “environment” more “cost-conscious” than the past six years (recession) where Apple beat the snot out of everyone else?

 

I’m glad they replied to you. Now demand from them further explanation on these points.

 

In the Olympics, let's say we have two athletes competing across five races.

 

Athlete one gets Gold, Gold, Gold, Gold, Bronze.

Athlete two gets Silver, Bronze, Silver, Bronze, Gold.

 

Or in terms of place on the podium, 3/3, 3/3, 3/3, 3/3, 1/3

and 2/3, 1/3, 2/3, 1/3, 3/3

 

Who has the better total time? The answer is, you can't tell from what I've told you alone.

 

If it turns out that for the first four events the difference between the two was only a few seconds, but in the last event the difference was say a minute, then athlete two's total time would be lower.

 

Silly that a company can win on price alone - especially considering the difference is much less than 2x - but somehow I think Apple will survive this just fine. Would be nice to see the actual data, but the key point is that these circles are not points! They just represent relative ranking.

post #217 of 224
Quote:
Originally Posted by christopher126 View Post

Domino's sells crap pizzas

No they don't!!
post #218 of 224
Quote:
Originally Posted by BestKeptSecret View Post


No they don't!!

Uh.. Yeah,   They do..  Low quality ingredients.

post #219 of 224
Quote:
Originally Posted by drblank View Post

Uh.. Yeah,   They do..  Low quality ingredients.

Yup, I guess you are right. Even I prefer cheap in some cases. But you couldn't pry me away from my Apple products though...
post #220 of 224
Quote:
Originally Posted by Frood View Post
 

For years, J.D. Power was *the* expert on rankings.  Then they stopped ranking Apple #1.  They are obviously now "paid off dummyheads" that don't know anything about anything!!

 

That said, this looks like someone made a mistake, unless they have some kind of statement explaining the logic(?) of why Samsung came in first despite the lower scores.

 

It seems like kind of a non-story. The link shows the iPad rated highest on everything but price. Considering the minor difference, the predominant thread argument seems to come down to chest beating rights.

post #221 of 224
Quote:
Originally Posted by Drealoth View Post
 

 

In the Olympics, let's say we have two athletes competing across five races.

 

Athlete one gets Gold, Gold, Gold, Gold, Bronze.

Athlete two gets Silver, Bronze, Silver, Bronze, Gold.

 

Or in terms of place on the podium, 3/3, 3/3, 3/3, 3/3, 1/3

and 2/3, 1/3, 2/3, 1/3, 3/3

 

Who has the better total time? The answer is, you can't tell from what I've told you alone.

 

If it turns out that for the first four events the difference between the two was only a few seconds, but in the last event the difference was say a minute, then athlete two's total time would be lower.

 

Silly that a company can win on price alone - especially considering the difference is much less than 2x - but somehow I think Apple will survive this just fine. Would be nice to see the actual data, but the key point is that these circles are not points! They just represent relative ranking.

but we know the difference in price is not big.

we also know the difference in rest is HUGE.

post #222 of 224
Quote:
Originally Posted by drblank View Post
 

Uh.. Yeah,   They do..  Low quality ingredients.

I don't know where you got that from but their pizzas are tasty!!

post #223 of 224
Quote:
Originally Posted by drblank View Post

Uh.. Yeah,   They do..  Low quality ingredients.

And how does that Samsung Galaxy Pizza taste?

Proud AAPL stock owner.

 

GOA

Reply

Proud AAPL stock owner.

 

GOA

Reply
post #224 of 224
Quote:
Originally Posted by SpamSandwich View Post


And how does that Samsung Galaxy Pizza taste?

 

Very plastic-y.  

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