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Apple promises iWork toolbars, other legacy features will return within 6 months

post #1 of 111
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With a Wednesday afternoon update to its support knowledge base, Apple has sought to reassure iWork users that features which went missing in the productivity suite's recent 64-bit overhaul will return.

Pages


The support article reiterates that the applications were rewritten from the ground up with compatibility in mind, enabling 64-bit support and bringing interoperability between iWork on Mac, iWork on iOS, and iWork for iCloud. Apple also acknowledges that "some features from iWork '09 were not available for the initial release" and pledges to reintroduce some of them "in the next few releases."

All three applications will regain the ability for users to customize the toolbars, perhaps the most oft-cited omission by upset iWork '09 users.

Pages will also see a vertical ruler, keyboard shortcuts for text styles, the ability to manage pages and sections in the document's thumbnail view, and a procedure to import cells containing images from Numbers. Apple also promises improved alignment guides and object placement for the word processor.

Numbers is set to regain multi-column sorting and in-cell autocomplete alongside the ability to define page headers and footers and improved zoom and windowing functionality. Keynote will bring back Keynote '09 slide transitions and builds and improvements to the presenter display.

Apple also promises improved AppleScript support for Keynote and Numbers. The new iWork suite's relative lack of AppleScript support compared to its predecessor was particularly sorely received by power users who depend on the scripting language to tie the apps together with other OS X functions.

After its release alongside OS X Mavericks, iWork was the subject of a swift and vociferous backlash from veteran users. Apple faced similar complaints from professionals after the ground-up rewrite of the Final Cut Pro video editor in 2011.
post #2 of 111
Exactly my point when it was released - they made it so all versions have feature-parity; and for that to happen a complete rewrite had to take place.

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post #3 of 111

I would rather have cross platform capabilities as opposed to "power" user capabilities...

 

I would use iWork '09 to make rather elaborate charts for my real estate listings...I spent too much time to make them look pretty.

When I got my iPad I redesigned the charts to be more simple so I could update them on my iPad. In doing so, it suddenly dawned on me that the more simple approach to my work flow was the way to go. I now achieve the same results with a lot less time and effort. And anything I can do on my iPad is more fun than on my iMac.

I know this does not apply to power users, but I like Apple's approach. The ability to do my work on my mobile devices is the best! 

post #4 of 111
But Joe Average doesn't know or "get" why "feature parity" is significant. All they know is that it went from "it just works" to "WTF??"

This "feature parity" stuff was never even announced.

Not very user-centric, which is what Apple is supposed (and expected) to be. Part of the Apple Experience is that things are supposed to appear and behave in obvious, expected and efficient ways. The new iWork rollout was anything but.
post #5 of 111
I don't understand why they didn't clearly communicate this when they released the new version. They should have given power user's the heads up and/or had a beta phase. Duh. It isn't as if they haven't been through this before.
post #6 of 111

In my opinion, the iWork'13 rollout was a fiasco of grander proprortions than last year's iOS Maps debacle (http://www.apple.com/letter-from-tim-cook-on-maps/).  I wonder who Tim will fire over this?  Richard Williamson is already gone....

 

(edited to correct ex-employee name)


Edited by TeaEarleGreyHot - 11/6/13 at 11:52am
post #7 of 111
Quote:
Originally Posted by ash471 View Post

I don't understand why they didn't clearly communicate this when they released the new version. They should have given power user's the heads up and/or had a beta phase. Duh. It isn't as if they haven't been through this before.

Excellent point! :)

 

Have Craig F. do a video explaining the rational, features, future, etc., instead of 'white papers," open letters.... Ugh!

 

Put them all on social media, blogs and National Media...Facebook, Twitter, NYT, WSJ, Ai, etc., etc., and in doing so stop the media's false/biased interpretation of Apple's intentions.

 

Apples PR division of "no comments" is a too old school and damaging. Apple get on it! :)

 

Every negative issue/news story should be addressed by a video to explain Apple's position, from FoxConn worker problems, Samsung/Google Copyright infringements, SW/HD issues, etc., etc.


Edited by christopher126 - 11/6/13 at 11:03am
post #8 of 111
If any other company released "updated" versions of their applications with so many missing features, everyone here would ridicule them for rushing premature software out the door. Why is Apple treated differently in this case?
post #9 of 111
Quote:
Originally Posted by Haggar View Post

If any other company released "updated" versions of their applications with so many missing features, everyone here would ridicule them for rushing premature software out the door. Why is Apple treated differently in this case?

In what way is Apple being treated differently? It is receiving lots of complaints about it from users. No different than initial versions of Final Cut Pro X. This idea that Apple is being treated different seems to be a figment of your imagination.

post #10 of 111

I am fine with them taking this approach, like they did with FCP. I am not fine with them removing iWork '09 and all traces and support of it, until they close the gap. They want people to use their software (which I do) but then I become dependent upon it and hit issues when the functionality vanishes. Back to Office 2011 for 6 months then I guess...

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Do not overrate what you have received, nor envy others.
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post #11 of 111
Quote:
Originally Posted by ash471 View Post

I don't understand why they didn't clearly communicate this when they released the new version. They should have given power user's the heads up and/or had a beta phase. Duh. It isn't as if they haven't been through this before.

 

Because they wanted to see what they could get away with before having to respond?  If nobody complains, then Apple would assume that  they don't need to do anything else.

post #12 of 111
Quote:
Originally Posted by brlawyer View Post

Exactly my point when it was released - they made it so all versions have feature-parity; and for that to happen a complete rewrite had to take place.

 

 

I think it was that clear.

 

 

 

Quote:
Originally Posted by ash471 View Post

I don't understand why they didn't clearly communicate this when they released the new version. They should have given power user's the heads up and/or had a beta phase. Duh. It isn't as if they haven't been through this before.

 

 

Apple´s PR sucks.

They are not afraid of bad mouthing.

post #13 of 111
And Steve Jobs said Apple was a software company.
post #14 of 111
Quote:
Originally Posted by Haggar View Post
 

 

Because they wanted to see what they could get away with before having to respond?  If nobody complains, then Apple would assume that  they don't need to do anything else.

 

Nah!

I do not think so.

 

FCP X is an example.

post #15 of 111

Too short that Pages list

 

Where's "facing pages"?. Only this omission make Pages 13 a joke app.

 

Multiple inspector palettes, style box, copy and paste format?. There's a long list of missing features not in Apple "return list".

 

And, by the way.... who's the genius at Apple that is seriously thinking in parity between OSX-iOS versions?. Trying to use old Pages 09 power in the only-one-app little iPad screen is simply ridiculous.

post #16 of 111
Apple yanking features and telling its customers to suck it is nothing new. But Apple admitting the omissions and deciding to return the functionality? This is very new indeed.
post #17 of 111
Quote:
Originally Posted by MikeJones View Post
 

In what way is Apple being treated differently? It is receiving lots of complaints about it from users. No different than initial versions of Final Cut Pro X. This idea that Apple is being treated different seems to be a figment of your imagination.

 

And just as with Final Cut Pro X, the defense "it's a brand-new version" is Apple being treated differently.  Yes, it was receiving lots of complaints.  But the complaints were generally dismissed and are still being dismissed by the Apple defenders.  Would this happen for any other company?

post #18 of 111

 

Apple´s PR sucks.

They are not afraid of bad mouthing.

Agreed! See my post above! :)

post #19 of 111
Quote:
Originally Posted by manfrommars View Post

Apple yanking features and telling its customers to suck it is nothing new. But Apple admitting the omissions and deciding to return the functionality? This is very new indeed.

Agreed! See my post above! :)

post #20 of 111
Quote:
Originally Posted by AppleInsider View Post

Apple also acknowledges that "some features from iWork '09 were not available for the initial release" and pledges to reintroduce some of them "in the next few releases."

The headlines promise "ALL" while the Apple statement promises "some."
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #21 of 111
They could have avoided the backlash if they'd just announced that features were missing and were going to be added back in shortly.

This whole wall of silence maybe no one will notice bull shit does them no good!
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post #22 of 111
Quote:
Originally Posted by Zoolook View Post

I am fine with them taking this approach, like they did with FCP. I am not fine with them removing iWork '09 and all traces and support of it, until they close the gap. They want people to use their software (which I do) but then I become dependent upon it and hit issues when the functionality vanishes. Back to Office 2011 for 6 months then I guess...
Unless you deleted iwork 09 from your mac it's still there. If you just bought a new Mac grab a copy of iWork off of eBay or amazon. Simple
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post #23 of 111
Besides missing features, the other issue is the automatic file conversion when opening an older document. Apparently, older files are converted even if you just open them without making any changes. If you are just viewing a file, why should it be overwritten with the new format?

If you edit an older file, is there a warning that it will break compatibility with older versions of those apps? When editing an older file, it would be better to just retain the original format unless the user specifically chooses to change the format. But if making certain edits to a file requires upgrading the file format, should a warning be displayed?
post #24 of 111

And they removed them in the first place why????

post #25 of 111
Quote:
Originally Posted by pepechin View Post

And, by the way.... who's the genius at Apple that is seriously thinking in parity between OSX-iOS versions?. Trying to use old Pages 09 power in the only-one-app little iPad screen is simply ridiculous.

What are you talking about? Everyone knows the iPad is a consumption device, not a creation device! /s
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post #26 of 111
Quote:
Originally Posted by ash471 View Post

I don't understand why they didn't clearly communicate this when they released the new version. They should have given power user's the heads up and/or had a beta phase. Duh. It isn't as if they haven't been through this before.

Power user and iWork in the same sentence?  Come on man.

 

98% of the population is fine with the old or new iWork- but power users?  It's laughable to say you were a "power user" who used iWork.

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post #27 of 111

What about linkable text fields in Pages??
I use and need this feature!


Please help me request this… a little later I guess.
I went to Apple's feedback page and get this nice message "Http/1.1 Service Unavailable".
I guess too many people went to further complain about their missing features.

 

I really hate this dumbing down of all the Apple apps.

post #28 of 111
Quote:
Originally Posted by Macky the Macky View Post


What are you talking about? Everyone knows the iPad is a consumption device, not a creation device! /s

 

I'm sure of that, but I'm not so sure that Apple boys knows it if they are selling iOS and iCloud parity with OSX.

As a matter of fact that is the origin of iWork 13 functionality slaughter

post #29 of 111

This announcement is very good news! If they'd done it from the beginning, they could of avoided all the backlash.

post #30 of 111
Apple doesn't care about Pro users. /s

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post #31 of 111
Quote:
Originally Posted by Haggar View Post
 

 

And just as with Final Cut Pro X, the defense "it's a brand-new version" is Apple being treated differently.  Yes, it was receiving lots of complaints.  But the complaints were generally dismissed and are still being dismissed by the Apple defenders.  Would this happen for any other company?

Yes, it has happened for other companies. Such as the excuses and defensive posts made for Windows Phone 7/8, Surface RT/Pro and initial versions of Windows 8 by Microsoft fans. Again, what you claim is simply a figment of your imagination.

Quote:
Originally Posted by pepechin View Post
 

 

I'm sure of that, but I'm not so sure that Apple boys knows it if they are selling iOS and iCloud parity with OSX.

As a matter of fact that is the origin of iWork 13 functionality slaughter

 

You realize they were making a sarcastic post, right?

post #32 of 111
Quote:
Originally Posted by ash471 View Post

I don't understand why they didn't clearly communicate this when they released the new version. They should have given power user's the heads up and/or had a beta phase. Duh. It isn't as if they haven't been through this before.

It preserved your older iWork apps -- so, no harm, no foul!
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post #33 of 111
Quote:
Originally Posted by TeaEarleGreyHot View Post

In my opinion, the iWork'13 rollout was a fiasco of grander proprortions than last year's iOS Maps debacle (http://www.apple.com/letter-from-tim-cook-on-maps/).  I wonder who Tim will fire over this?  Eddy Cue is already gone....

Wrong... Wrong... and Wrong!
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post #34 of 111
Quote:
Originally Posted by TeaEarleGreyHot View Post
 

Eddy Cue is already gone....

Since when exactly? Strange how Apple doesn't seem to know that he left the company...

post #35 of 111
I only use Office due to my profession so gladly I'm spared.
 
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post #36 of 111
Quote:
Originally Posted by TeaEarleGreyHot View Post

In my opinion, the iWork'13 rollout was a fiasco of grander proprortions than last year's iOS Maps debacle (http://www.apple.com/letter-from-tim-cook-on-maps/).  I wonder who Tim will fire over this?  Eddy Cue is already gone....
I'm sorry but where did Eddy Cue go? Last time I checked he was still on Apple's exec page.
post #37 of 111

Yes, I apologize for my error.  I meant Richard Williamson, not Eddy Cue.  Thank you all for catching my error.  I have edited the OP to correct the name.

 

 

Quote Rogifan:

I'm sorry but where did Eddy Cue go? Last time I checked he was still on Apple's exec page.

 

Quote MikeJones:
Since when exactly? Strange how Apple doesn't seem to know that he left the company...

 

Quote Dick Applebaum:
Wrong... Wrong... and Wrong!
post #38 of 111
Who is Richard Williamson?
post #39 of 111

I think everyone is missing the big reason why they did this.  They are not just doing iWork for Mac and iOS, but also for the Web.

 

I can tell you first hand, doing any kind of editing of text, especially Rich Text, is not an easy thing to do on the web. I look at it this way, they are making this to be a direct competitor to Google and their Web Apps. If they continue to add these features that people are wanting to all three platforms of iWork, this is going to be the de facto office application, even over Microsoft Office.

 

Yes, it is bare now, but be patient, continue submitting feature requests, and it will get there.

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post #40 of 111
Quote:
Originally Posted by Haggar View Post

Besides missing features, the other issue is the automatic file conversion when opening an older document. Apparently, older files are converted even if you just open them without making any changes. If you are just viewing a file, why should it be overwritten with the new format?

If you edit an older file, is there a warning that it will break compatibility with older versions of those apps? When editing an older file, it would be better to just retain the original format unless the user specifically chooses to change the format. But if making certain edits to a file requires upgrading the file format, should a warning be displayed?

I opened a file to see how it would look in the new Pages. Didn't save, didn't edit, just closed Pages and found out my file was automatically converted to the new Pages '13 file format. So when I deleted Pages'13 to go back to Pages'09, my file would not open. Need to go back to backups to get it now. There should be some kind of warning (there was none!!!) before automatically changing a file's format.

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