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Apple's online stores go down worldwide amid Retina iPad mini launch rumors

post #1 of 62
Thread Starter 
Following the discovery of a suspect internal Apple document that purportedly announced the iPad mini with Retina display's Nov. 12 launch date, the company's online storefronts have gone down for maintenance.

Apple Store Down


While it is unknown if the Online Apple Store downtime is related to the note distributed through Apple's GSX website, it appears that maintenance is occurring simultaneously worldwide, fueling speculation of an imminent Retina iPad mini launch.

On Monday, Apple sent out a message to service techs and resellers via its Global Exchange Service website, advising them that the Retina mini would launch in eight countries on Nov. 12, local time. Those countries named included Australia, China, Hong Kong, Japan, New Zealand, Singapore and the United States.

At the time, the service document was thought to be posted in error, as seven of the eight countries mentioned were already well into the supposed launch day without news that sales had started. Before the Online Apple Stores went down, the Retina iPad mini advertisement and corresponding webpage showed the device as being available "later in November."

Apple first unveiled the iPad mini with Retina display in October, but has yet to set a firm release date for the tablet. Rumors claim the company is facing unforeseen difficulties with display yields, which has subsequently held up mass production of the device.
post #2 of 62
Huh, well that's mighty coincidental. Could that seemingly-obvious typo actually turn out to be true?

Guess I'm setting my alarm for midnight PST.
post #3 of 62
Quote:
Originally Posted by docwallaby View Post

Huh, well that's mighty coincidental. Could that seemingly-obvious typo actually turn out to be true?

Guess I'm setting my alarm for midnight PST.

Why the wait? They might sell it the moment the Store is open again.
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post #4 of 62
Down in Australia too.
post #5 of 62
Quote:
Originally Posted by PhilBoogie View Post


Why the wait? They might sell it the moment the Store is open again.

Because Apple ALWAYS reopens the USA online store at midnight PST when they release a new major product. So I can either spend the next two and a half hours refreshing the Apple Store in an exercise in futility, or I can get a couple hours of sleep, wake up, and find out one way or the other.

 

Which option makes the most sense?

post #6 of 62
Let me see. Option B?
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post #7 of 62
Quote:
Originally Posted by docwallaby View Post

Which option makes the most sense?

Ah good, you're in the better timezone. Sleep well, and I hope you can place your order right afterwards.
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post #8 of 62
Thanks, people. Fingers crossed this turns out to be the real McCoy!
post #9 of 62
Quote:
Originally Posted by docwallaby View Post

Because Apple ALWAYS reopens the USA online store at midnight PST when they release a new major product. So I can either spend the next two and a half hours refreshing the Apple Store in an exercise in futility, or I can get a couple hours of sleep, wake up, and find out one way or the other.

Which option makes the most sense?

But also neither have a history of a major (by revenue and profit) product release not having some lead up nor releasing on a Monday night/Tuesday at midnight.
post #10 of 62
Quote:
Originally Posted by docwallaby View Post

Huh, well that's mighty coincidental. Could that seemingly-obvious typo actually turn out to be true?

Guess I'm setting my alarm for midnight PST.

It might not a new Retina iPad Mini nor a coincidence. There are now hundreds of articles about the impending Retina iPad Mini being released on the 12th. We can't rule out Apple deciding to take advantage of a (for argument's sake) baseless article. Apple could both gauge interest and get free publicity with such a stunt.

Note: I'm not saying that is what is going on, only that there is at least one more general category.
post #11 of 62
Interesting. I didn't expect a launch like this but guess we will know for sure in a couple hours.
post #12 of 62
Quote:
Originally Posted by akqies View Post


It might not a new Retina iPad Mini nor a coincidence. There are now hundreds of articles about the impending Retina iPad Mini being released on the 12th. We can't rule out Apple deciding to take advantage of a (for argument's sake) baseless article. Apple could both gauge interest and get free publicity with such a stunt.

Note: I'm not saying that is what is going on, only that there is at least one more general category.


Nah, I don't buy that, way too much effort for something like that....

 

I am pretty sure when this site comes back up its going to be for the Retina iPad Mini.  Besides the release date info was released on Apple's own vendor site by Apple.  One could speculate it was in error, but it still there now.  So, if they had made a mistake it would have been taken down. 

post #13 of 62

1:29 am EST and the apple store lists the iPad Mini with Retina, starting at $399.  Available "later in November".

post #14 of 62
Quote:
Originally Posted by rtdunham View Post
 

1:29 am EST and the apple store lists the iPad Mini with Retina, starting at $399.  Available "later in November".

Actually the store is currently down.  Are you talking about the information page on Apple's site, I think so.  That won't be updated in any case until after the device is available for purchase.

post #15 of 62
Quote:
Originally Posted by rtdunham View Post
 

1:29 am EST and the apple store lists the iPad Mini with Retina, starting at $399.  Available "later in November".

Still down for me on my computer and the iPhone Apple Store App... You might want to clear your browser cache, unless you are in a geographical location where it won't be available. The Apple web site is still up though, its the store that is down.  Not sure which you are looking at.

post #16 of 62
Quote:
Originally Posted by docwallaby View Post

Because Apple ALWAYS reopens the USA online store at midnight PST when they release a new major product. So I can either spend the next two and a half hours refreshing the Apple Store in an exercise in futility, or I can get a couple hours of sleep, wake up, and find out one way or the other.

Which option makes the most sense?
Waiting until you normally wake up and normally get onto your computer...
post #17 of 62
Quote:
Originally Posted by Chris_CA View Post


Waiting until you normally wake up and normally get onto your computer...

 

Nah.  That's no fun at all.  I always wait up until 3am (EST, here) or set an alarm.  Much more fun to be one of the first ones on, and get that order in.  :)

 

Plus, that's how you avoid the multi-week delays in delivery.

post #18 of 62

I don't get why the store goes down for several hours every time there's a major launch or even minor update. You don't see Amazon.com going down for hours whenever they put up a major product. Out of all the things that should have continuous uptime, a e-commerce site is pretty high on the list.

post #19 of 62
Quote:
Originally Posted by konqerror View Post

I don't get why the store goes down for several hours every time there's a major launch or even minor update. You don't see Amazon.com going down for hours whenever they put up a major product. Out of all the things that should have continuous uptime, a e-commerce site is pretty high on the list.

You're right, in that they don't have to but here are both technical and marketing reasons why they do it.
post #20 of 62
Quote:
Originally Posted by akqies View Post

You're right, in that they don't have to but here are both technical and marketing reasons why they do it.

 

If by technical you mean shoddy software. I guess there's anticipation before a major launch, but what about all the minor update downtime? They're undoubtedly losing money there.

post #21 of 62

Down for Canada as well even though we aren't on that list.

 

I can image people waking up to news of it selling out and ship dates slipping to 3-4 weeks. Plus I like to see the Apple faithful lined up outside stores (never done it myself) but doubt we'll see that if it's a surprise release.

 

I don't think it'll happen though, very unlike Apple to do so

post #22 of 62

I'd like to see Apple release the Mini Retina now, in an hour or two.

 

I'm not planning on getting one for myself, but it's just good to see Apple mixing things up, and doing the unpredictable.

 

Screw an announcement date! Just release the thing, without telling anybody in advance! Take people by surprise!

 

If it's true that supply will be constrained, then those people who happen to be up at this very moment and plan to order one will be a step ahead of everybody else who wakes up tomorrow and they realize that holy crap!, Apple already released it, and it's sold out!

post #23 of 62
Launches are almost always on Friday. I'd say it's a typo. Instead of November 12 it's November 22, 2013.

Looking forward to buying one whenever it's available though.
post #24 of 62
Quote:
Originally Posted by richsadams View Post

Launches are almost always on Friday. I'd say it's a typo. Instead of November 12 it's November 22, 2013.

Looking forward to buying one whenever it's available though.

 

You snooze, you lose.

post #25 of 62
Quote:
Originally Posted by SirHaakon View Post
 

 

You snooze, you lose.

 

Lose what?  

post #26 of 62
Quote:
Originally Posted by richsadams View Post

Lose what?  

The opportunity to get a retina iPad Mini before February.
post #27 of 62
Quote:
Originally Posted by SirHaakon View Post


The opportunity to get a retina iPad Mini before February.

 

Oh...right.  I waited a few weeks for my gold iPhone 5s.  Wasn't the end of the world.  

 

The mini(r) will be for the wife so if it's here by Christmas it'll be fine.

 

I'll check the store in a few minutes.  Pretty sure it's a typo though.

post #28 of 62
Quote:
Originally Posted by richsadams View Post
The mini(r) will be for the wife so if it's here by Christmas it'll be fine.

 

It won't be, that was my point. :)

post #29 of 62
Quote:
Originally Posted by richsadams View Post
 

 

Oh...right.  I waited a few weeks for my gold iPhone 5s.  Wasn't the end of the world.  

 

Certainly not the end of the world if you have to wait, but if by staying up a little later and/or setting your alarm clock you can get one sooner rather than later... why not?  

post #30 of 62
Quote:
Originally Posted by OTACORB View Post
 

Certainly not the end of the world if you have to wait, but if by staying up a little later and/or setting your alarm clock you can get one sooner rather than later... why not?  

 

Indeed...can't hurt!

 

The only thing that concerns me are the stories about the burn-in issues they're supposedly having with some of the Sharp displays.  Apparently it isn't visible to the naked eye, but waiting might not be the worst thing either.

post #31 of 62
Quote:
Originally Posted by SirHaakon View Post
 

 

It won't be, that was my point. :)

 

You may be right, but I seriously doubt it.  

 

Besides, there's always jewelry!  ;)

post #32 of 62
Quote:
Originally Posted by richsadams View Post
 

 

Indeed...can't hurt!

 

The only thing that concerns me are the stories about the burn-in issues they're supposedly having with some of the Sharp displays.  Apparently it isn't visible to the naked eye, but waiting might not be the worst thing either.

I've read about the burn-in issue as well.  While it is a concern, I do plan to get Apple Care Plus mainly because I have dropped and broken my previous one, so if there happens to be burn-in issues then I will just let Apple take care of it. 

post #33 of 62
Quote:
Originally Posted by konqerror View Post
 

 

If by technical you mean shoddy software. I guess there's anticipation before a major launch, but what about all the minor update downtime? They're undoubtedly losing money there.

 

I seriously doubt any money lost.  In fact, the argument could be made that money is gained.  But it's almost definitely not lost.

 

I mean, if you're going to Store with the intention of buying something, be it a new r-Ipad Mini, an iMac, or just a battery charger -- whatever, the store being down isn't going to make you say, "Oh well.  Screw the iMac I was just about to spend $2,700 on.  I'll just get a Dell."

 

And there's definitely a marketing angle to this, as was said.

post #34 of 62

Woohoo...rumor is true. iPad Mini with Retina on sale now. Looks like all the Wifi + cellular ships in 5-10 days. 

post #35 of 62
Quote:
Originally Posted by Boltsfan17 View Post
 

Woohoo...rumor is true. iPad Mini with Retina on sale now. 

 

Yep.  I don't need one (just got an iPad Air on Nov. 1) but I'm curious to see how quickly these puppies fly off the shelves. :)

post #36 of 62
iPad mini 2 finally arrived !!!
post #37 of 62
Quote:
Originally Posted by AaronJ View Post
 

I mean, if you're going to Store with the intention of buying something, be it a new r-Ipad Mini, an iMac, or just a battery charger -- whatever, the store being down isn't going to make you say, "Oh well.  Screw the iMac I was just about to spend $2,700 on.  I'll just get a Dell."

 

You could go to Amazon.com, your cell phone carrier site or one of many competing resellers. And never underestimate how much impulse buying goes on. Something like an Apple TV is perfect for impulse purchases. People buy something then go back and justify it.

post #38 of 62
Quote:
Originally Posted by AaronJ View Post
 

 

Yep.  I don't need one (just got an iPad Air on Nov. 1) but I'm curious to see how quickly these puppies fly off the shelves. :)

Looks like they are going fast. A few wifi models just changed shipping times from 1-3 days to 5-10 days. 

post #39 of 62

You were right! I was (happily) wrong about the typo.  How strange for Apple...but still nice.

 

 

Christmas shopping almost done.  :)

post #40 of 62
Quote:
Originally Posted by Boltsfan17 View Post
 

Looks like they are going fast. A few wifi models just changed shipping times from 1-3 days to 5-10 days. 

 

Ouchie!  It's been less than 15 minutes. :)

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