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Safari won't open any more

post #1 of 8
Thread Starter 

For no reason I can figure out, Safari stopped working a few weeks ago.  I get this error message:

"Safari cannot be opened because of a problem.

Check with the developer to make sure Sarai works with this version of Mac OS X.  You may need to reinstall the application.  Be sure to install any available updates for the application and Mac OS X."

 

I did do all the updates.  Am running OS 10.7.5.

 

I tried to start my machine from Recovery but since I'm using a Windows keyboard it didn't work.  

 

Any suggestions would be appreciated.

post #2 of 8
You should still be able to get to recovery mode by holding alt at boot but it depends on how old the machine is.

If you don't have a working browser, you can download the latest Safari in the terminal:

curl http://swcdn.apple.com/content/downloads/18/32/041-6651/147ugedbeiqpz43czixlgawayfoa7tjyjv/Safari6.1MountainLion.pkg > ~/Desktop/Safari.pkg

10.9 Mavericks is a free upgrade in the App Store. Upgrading to the latest OS will bring the latest Safari with it.
post #3 of 8

Boot in Safe Mode (Hold down shift key at start up).  

 

Once boot, click on Safari.  Should load.

 

Reboot machine (normal boot) and Safari should work again...

post #4 of 8

It opens perfectly in safe mode, as soon as you re-boot it comes up with the cannot connect message! Frustrating Grrrr

post #5 of 8

I tried booting in safe mode as you described... but it still wouldn't open. 


This problem just happened all of a sudden! Any suggestions how to get it to work?

 

My Mac is a year old.  I'm running version 10.9.5.  I have downloaded all available software updates.

post #6 of 8
Quote:
Originally Posted by GoBucks319 View Post

I tried booting in safe mode as you described... but it still wouldn't open. 

This problem just happened all of a sudden! Any suggestions how to get it to work?

My Mac is a year old.  I'm running version 10.9.5.  I have downloaded all available software updates.

There's a thread here suggesting it might be to do with the malware that affected Safari a while ago:

https://discussions.apple.com/thread/3853582

Apple made a tool to remove it:

http://support.apple.com/kb/dl1517
post #7 of 8
Quote:
Originally Posted by GoBucks319 View Post

I tried booting in safe mode as you described... but it still wouldn't open. 

This problem just happened all of a sudden! Any suggestions how to get it to work?

My Mac is a year old.  I'm running version 10.9.5.  I have downloaded all available software updates.

There's a thread here suggesting it might be to do with the malware that affected Safari a while ago:

https://discussions.apple.com/thread/3853582

Apple made a tool to remove it:

http://support.apple.com/kb/dl1517

 

 

 

Marvin, thanks for the tip.  I downloaded the tool from Apple but it did not work. Any other suggestions?  I don't understand coding and such, so please make it something easy! :)

post #8 of 8
Quote:
Originally Posted by GoBucks319 View Post

Marvin, thanks for the tip.  I downloaded the tool from Apple but it did not work. Any other suggestions?  I don't understand coding and such, so please make it something easy! 1smile.gif

There should be a report button when it says that, you can try pasting the contents of it into the forum.
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