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Apple fixes USB HDD issues with AirPort Extreme, Time Capsule firmware update

post #1 of 31
Thread Starter 
In a firmware update issued on Thursday, Apple addressed a few minor problems with its newest 802.11ac AirPort Extreme and AirPort Time Capsule base stations, including a problem with USB hard drive connectivity.

AirPort


According to the release notes, Apple's firmware update 7.7.2 applies to AirPort Extreme and Time Capsule Wi-Fi base stations that support the 802.11ac protocol.

The most pressing issue fixed with the update is a bug that prevented USB hard drives connected to an AirPort from appearing as an available disk in Time Machine. Apple's base stations allow users to connect external hard drives to maximize storage space, or make more storage available wirelessly.

Also addressed is an issue that caused intermittent WAN outages for some users, and another that resulted in a network loop.

Apple's firmware update 7.7.2 is available for download now from Apple's Support Downloads webpage.
post #2 of 31
Not fixed. Still USB 2.0.
post #3 of 31
I have problems with USB drives showing up on 3rd gen AirPort Extreme so it doesn't surprise me there's still a problem.
post #4 of 31
Quote:
Originally Posted by Landcruiser View Post

Not fixed. Still USB 2.0.
Fixed. Bandwidth of 2.0 is plenty for a traditional HDD. This ain't a spec war
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post #5 of 31
Quote:
Originally Posted by Landcruiser View Post

Not fixed. Still USB 2.0.

How can they make USB 2.0 HW become USB 3.0 with a SW update?
post #6 of 31
Quote:
Originally Posted by akqies View Post

How can they make USB 2.0 HW become USB 3.0 with a SW update?

magic, silly.
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post #7 of 31
2.0 is fine with me as all my dust-collecting EHD 2.0s now have a purpose. I plan on getting another TC in the future with 3.0 and using the current one strictly as an elaborate photo album/extender. I just wanted the .ac and I have never been happier with a router, ever.
post #8 of 31
These two articles are from the future, apparently.
post #9 of 31
Quote:
Originally Posted by Rmb0037 View Post


Fixed. Bandwidth of 2.0 is plenty for a traditional HDD. This ain't a spec war

Clearly you've never archives 2+ Terabytes using the Time Capsules USB port. Try it. Then respond.

post #10 of 31
Quote:
Originally Posted by Landcruiser View Post

Clearly you've never archives 2+ Terabytes using the Time Capsules USB port. Try it. Then respond.
Currently running a media server within my home and streaming outside of my home via airvideo and DDNS all off of a USB 2.0 external 7200 rpm drive. Let's talk.
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post #11 of 31
Expressing my Extreme surprise no one's mentioned the error in the article's title yet...
post #12 of 31
Quote:
Originally Posted by ericlmercer View Post

Expressing my Extreme surprise no one's mentioned the error in the article's title yet...
That's exactly what I was thinking
post #13 of 31
Since the upgrade to Mavericks I've had lots of issues with time machine not connecting properly with the USB HDD on my 2nd Airport Base Station.

Hopefully this will be fixed soon.
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post #14 of 31
Quote:
Originally Posted by ericlmercer View Post

Expressing my Extreme surprise no one's mentioned the error in the article's title yet...

If accuracy is what you came for...this ain't the place to find it.
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post #15 of 31

AirPort Express has an USB Drive support?? 

post #16 of 31
Quote:
Originally Posted by Landcruiser View Post

Not fixed. Still USB 2.0.

They didn't say they were upgrading to 3.0.

post #17 of 31
Quote:
Originally Posted by AjbDtc826 View Post

2.0 is fine with me as all my dust-collecting EHD 2.0s now have a purpose.

If it were 3.0 they'd still work with it the way Apple implements them.
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post #18 of 31
...
Edited by ericlmercer - 11/22/13 at 7:21am
post #19 of 31
Quote:
Originally Posted by PhilBoogie View Post

If accuracy is what you came for...this ain't the place to find it.

Just doin' my part to make the world a better place... ;-)
post #20 of 31
Quote:
Originally Posted by SergeSF View Post

AirPort Express has an USB Drive support?? 

You're right, the Express doesn't support HDD's... They've since corrected the article's title to "Extreme" instead of "Express"...
post #21 of 31
Quote:
Originally Posted by rob53 View Post

I have problems with USB drives showing up on 3rd gen AirPort Extreme so it doesn't surprise me there's still a problem.

 

Could you make any less sense? This is referring to 6th Gen AEBS & Time Capsule units.

 

There has never been very solid support for USB drives connected to any AEBS or Time Capsules EXCEPT FOR this latest 6th generation "tall" models, with 802.11ac.

 

Time Machine backups to external drives has NEVER EVER been supported until this latest edition....and network sharing of files by attached drives has NEVER EVER functioned the way some people think it does (Its not a NAS).

post #22 of 31

Why would Apple need to fix this?

 

Nothing Apple releases is ever broken. And I resent any suggestion to the contrary.

post #23 of 31
Rolled my eyes when I saw I had to find a support downloads page. When I got to my iMac I was pleasantly surprised to find the AirPort Utility window already open with a red badge (1) showing on the icon for my AirPort Extreme. Clicked on it and the little pop up window showed update pending. Clicked that and it updated. No muss, no fuss, no hunting down web pages. Nice anticipation of my needs, Apple.
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post #24 of 31

time-capsule 3rd gen, hdd connected by powered usb hub

i can "see" my external open TC then edit > there it is 

my problem

i moved my iTunes and iPhoto library to the external to free up space on my new MBP 256 ssd (sweet)

 

i can use iTunes sync my iPhone 4s and view pics

 

BUT

can't see photo's on my apple tv or sync photo albums to my 4s from iTunes  my iPhone has camera roll and photo stream thats it no selected albums---itunes>photo tab (open) spinning disk

 

iTunes sharing > choose photos to share on aTV   spinning disk

 

HOWEVER  when i directly connect the external hd to my sweet MBP it shows up syncs photo albums and i can see on ATV and my selected albums are back on my iPhone 

 

so there is still a glitch

 

i directed both iTunes and iPhoto to this drive 

 

TC doesn't work very well with external HD

 

more and more people are putting high gb volume on external 

 

got the TC very few ac router's have usb support for external (asus does but terrible speed and distance, returned and got the TC)

SO FIX IT APPLE

 

apple should give a picture of what to expect from this firmware update---what should my "home" look like i don't see the external till i open up TC or using airport utility

 

any of you have a work around or a solution ---put my question on both iTunes and iPhoto apple discussion

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post #25 of 31
I have just upgraded to the new AE and put the latest firmware on. I'll run some tests tomorrow, but that seems to be working well with a MBP and ATV3 using an external USB (SATA3) hard drive.
post #26 of 31

I have AC time capsule 3tb 

test to see if you can "see" your iPhoto albums on ATV and select albums in iTunes to sync with your iphont

i couldn't do either i fixed it by moving my iPhoto library BACK to my MBP now both ATV and iTunes  see my albums 

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post #27 of 31
The new AEBS does not pick up my external RAID with 3x4TB drives connected via USB 3.0. I had hoped it would see it at the single 8TB volume that is the result of RAID10.

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post #28 of 31
Quote:
Originally Posted by SolipsismX View Post

The new AEBS does not pick up my external RAID with 3x4TB drives connected via USB 3.0. I had hoped it would see it at the single 8TB volume that is the result of RAID10.

Does your iMac see a single volume when plugged in directly?
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post #29 of 31
Quote:
Originally Posted by PhilBoogie View Post

Does your iMac see a single volume when plugged in directly?

It does, which is why I had hoped my AEBS would see it as such. I'm not sure if it's a limitation of the AEBS seeing the RAID or USB 3.0, but I would guess the former.

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post #30 of 31
Quote:
Originally Posted by SolipsismX View Post

It does, which is why I had hoped my AEBS would see it as such. I'm not sure if it's a limitation of the AEBS seeing the RAID or USB 3.0, but I would guess the former.

Since AEBS can who a connected HDD I presume it's not RAID nor USB. More likely, the protocol being used. I simply know you've poked around in the Airport Utiliy v6. But what about v5.6, which has more refined settings than the limited upgraded version? How about a webbrowser? CIFS, SMB, anything through Terminal? smb://xxx.xxx.xxx.xxx/share might just work. There are some discussions going on on Apple's site (as usual) but I cannot imagine you haven't taken a gander there already (?)

edit: supposedly one also needs to enable File Sharing on your OSX box
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post #31 of 31
Quote:
Originally Posted by PhilBoogie View Post

Since AEBS can who a connected HDD I presume it's not RAID nor USB. More likely, the protocol being used. I simply know you've poked around in the Airport Utiliy v6. But what about v5.6, which has more refined settings than the limited upgraded version? How about a webbrowser? CIFS, SMB, anything through Terminal? smb://xxx.xxx.xxx.xxx/share might just work. There are some discussions going on on Apple's site (as usual) but I cannot imagine you haven't taken a gander there already (?)

edit: supposedly one also needs to enable File Sharing on your OSX box

I really haven't tried since I know Apple has continually tried to lock down their AirPort solutions. They used to allow SNMP monitoring but they removed it a generation or two ago.

The iMac my RAID is connected to is shared and works great but it does have some limitations, like not being able to be used as a TM backup drive and needing to be manually connected via Finder every time a Mac notebook comes back to my local LAN. In fact I just requested help on automating this process just yesterday but I doubt I'll be getting any decent solutions.

I am not able to install OS X Server on this old iMac right now but once I do I then hope it will show up as a Time Machine drive.

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