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OSX 10.9 - Illustrator CS5 crashing at launch.

post #1 of 8
Thread Starter 

Hello Everyone, my Illustrator decided to crash every time I try to launch it. I've tried all the fixes suggested in other threads but nothing has worked so far. 

Below is the report I get. Anyone has any suggestions? 

 

Many thanks in advance!

 

 

 

 

 

 

Process:         Adobe Illustrator [1411]
Path:            /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         399 (15.0.0)
Code Type:       X86 (Native)
Parent Process:  launchd [178]
Responsible:     Adobe Illustrator [1411]
User ID:         501
 
Date/Time:       2014-01-07 13:22:06.025 +0100
OS Version:      Mac OS X 10.9.1 (13B42)
Report Version:  11
Anonymous UUID:  FBB46C64-FDF0-237B-BEC8-95438DDC0B64
 
 
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
 
Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
 
Application Specific Information:
terminating with uncaught exception of type std::out_of_range: basic_string::at
abort() called
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x93ac1952 __pthread_kill + 10
1   libsystem_pthread.dylib           0x99233167 pthread_kill + 101
2   libsystem_c.dylib                 0x91017340 abort + 155
3   libc++abi.dylib                   0x9b56a869 abort_message + 169
4   libc++abi.dylib                   0x9b58b57b default_terminate_handler() + 264
5   libc++abi.dylib                   0x9b588dd0 std::__terminate(void (*)()) + 14
6   libc++abi.dylib                   0x9b588a05 __cxa_rethrow + 103
7   com.adobe.illustrator             0x00050188 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211252
8   com.adobe.illustrator             0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
9   com.adobe.illustrator             0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
10  com.adobe.illustrator             0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
11  com.adobe.illustrator             0x00003346 0x1000 + 9030
 
Thread 1:
0   libsystem_kernel.dylib            0x93ac2046 __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x99233dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib           0x99237cce start_wqthread + 30
 
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib            0x93ac2992 kevent64 + 10
1   libdispatch.dylib                 0x966998bd _dispatch_mgr_invoke + 238
2   libdispatch.dylib                 0x96699556 _dispatch_mgr_thread + 52
 
Thread 3:
0   libsystem_kernel.dylib            0x93ac2046 __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x99233dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib           0x99237cce start_wqthread + 30
 
Thread 4:
0   libsystem_kernel.dylib            0x93ac2046 __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x99233dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib           0x99237cce start_wqthread + 30
 
Thread 5:
0   libsystem_kernel.dylib            0x93ac2046 __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x99233dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib           0x99237cce start_wqthread + 30
 
Thread 6:
0   libsystem_kernel.dylib            0x93ac17ca __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x99234d8a _pthread_cond_wait + 837
2   libsystem_pthread.dylib           0x99236fa3 pthread_cond_wait + 48
3   com.adobe.amt.services            0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4   com.adobe.amt.services            0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5   com.adobe.amt.services            0x0458d18c AMTThread::Worker(void*) + 24
6   libsystem_pthread.dylib           0x992325fb _pthread_body + 144
7   libsystem_pthread.dylib           0x99232485 _pthread_start + 130
8   libsystem_pthread.dylib           0x99237cf2 thread_start + 34
 
Thread 7:
0   libsystem_kernel.dylib            0x93ac17ca __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x99234d8a _pthread_cond_wait + 837
2   libsystem_pthread.dylib           0x99235042 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore    0x916d2b2d TSWaitOnConditionTimedRelative + 161
4   com.apple.CoreServices.CarbonCore    0x916d26ea TSWaitOnSemaphoreCommon + 531
5   com.apple.CoreServices.CarbonCore    0x916d289d TSWaitOnSemaphoreRelative + 24
6   com.apple.CoreServices.CarbonCore    0x916b2ea0 TimerThread + 89
7   libsystem_pthread.dylib           0x992325fb _pthread_body + 144
8   libsystem_pthread.dylib           0x99232485 _pthread_start + 130
9   libsystem_pthread.dylib           0x99237cf2 thread_start + 34
 
Thread 8:
0   libsystem_kernel.dylib            0x93ac17ca __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x99234d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib           0x99236bd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore    0x916d2922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore    0x916d2b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore    0x9169ef92 MPWaitOnQueue + 199
6   AdobeACE                          0x015526f1 0x1518000 + 239345
7   AdobeACE                          0x015520ed 0x1518000 + 237805
8   com.apple.CoreServices.CarbonCore    0x9169f56e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib           0x992325fb _pthread_body + 144
10  libsystem_pthread.dylib           0x99232485 _pthread_start + 130
11  libsystem_pthread.dylib           0x99237cf2 thread_start + 34
 
Thread 9:
0   libsystem_kernel.dylib            0x93ac17ca __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x99234d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib           0x99236bd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore    0x916d2922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore    0x916d2b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore    0x9169ef92 MPWaitOnQueue + 199
6   AdobeACE                          0x015526f1 0x1518000 + 239345
7   AdobeACE                          0x015520ed 0x1518000 + 237805
8   com.apple.CoreServices.CarbonCore    0x9169f56e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib           0x992325fb _pthread_body + 144
10  libsystem_pthread.dylib           0x99232485 _pthread_start + 130
11  libsystem_pthread.dylib           0x99237cf2 thread_start + 34
 
Thread 10:
0   libsystem_kernel.dylib            0x93ac17ca __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x99234d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib           0x99236bd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore    0x916d2922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore    0x916d2b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore    0x9169ef92 MPWaitOnQueue + 199
6   AdobeACE                          0x015526f1 0x1518000 + 239345
7   AdobeACE                          0x015520ed 0x1518000 + 237805
8   com.apple.CoreServices.CarbonCore    0x9169f56e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib           0x992325fb _pthread_body + 144
10  libsystem_pthread.dylib           0x99232485 _pthread_start + 130
11  libsystem_pthread.dylib           0x99237cf2 thread_start + 34
 
Thread 11:
0   libsystem_kernel.dylib            0x93ac17ca __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x99234d8a _pthread_cond_wait + 837
2   libsystem_pthread.dylib           0x99236fa3 pthread_cond_wait + 48
3   AdobeAGM                          0x0198b8f5 AGMInitialize + 3243373
4   AdobeAGM                          0x0198c545 AGMInitialize + 3246525
5   AdobeAGM                          0x01992138 AGMInitialize + 3270064
6   libsystem_pthread.dylib           0x992325fb _pthread_body + 144
7   libsystem_pthread.dylib           0x99232485 _pthread_start + 130
8   libsystem_pthread.dylib           0x99237cf2 thread_start + 34
 
Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0xa03fcc0c  ecx: 0xbffff75c  edx: 0x93ac1952
  edi: 0xa0ea01a8  esi: 0x00000006  ebp: 0xbffff778  esp: 0xbffff75c
   ss: 0x00000023  efl: 0x00000206  eip: 0x93ac1952   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0x00fe7a50
  
Logical CPU:     0
Error Code:      0x00080148
Trap Number:     132
 
 
Binary Images:
    0x1000 -   0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
 0x12d9000 -  0x13a6fe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
 0x1415000 -  0x1425fff  com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
 0x142a000 -  0x1445ff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
 0x145f000 -  0x14a3fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
 0x1506000 -  0x1506fff +SPBasic (0) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
 0x150a000 -  0x1510ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
 0x1518000 -  0x162cfff +AdobeACE (1) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
 0x164f000 -  0x1b75fff +AdobeAGM (1) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
 0x1cb6000 -  0x1cf2fff +AdobeARE (1) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
 0x1cfb000 -  0x1d21ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
 0x1d32000 -  0x1d4dfff +AdobeBIB (1) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
 0x1d57000 -  0x1d78ff7 +AdobeBIBUtils (1) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
 0x1d84000 -  0x2076ff7 +AdobeCoolType (1) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
 0x20fe000 -  0x2196fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
 0x21f5000 -  0x22d8fef +AdobePDFPort (1) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
 0x230d000 -  0x2941feb +AdobePDFL (1) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
 0x2a6d000 -  0x2afaff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
 0x2b3f000 -  0x2bdffef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
 0x2c09000 -  0x2ea7ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
 0x2f80000 -  0x2fd8ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
 0x2fe7000 -  0x3073fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
 0x30aa000 -  0x3177ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dylib.36.0
 0x31da000 -  0x32b4fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
 0x32f4000 -  0x3ca4fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
 0x3ca7000 -  0x407fff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
 0x41ae000 -  0x4214ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
 0x4244000 -  0x42d5ff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
 0x42f4000 -  0x44daff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
 0x4568000 -  0x45cffea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
 0x460e000 -  0x468bfff +AdobeOwlCanvas (1) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
 0x46a7000 -  0x47dffe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
 0x4821000 -  0x4825ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
 0x482c000 -  0x487fffb +com.adobe.headlights.LogSessionFramework (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
 0x48c7000 -  0x48d9fff +com.adobe.pip (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
 0x48e2000 -  0x5625fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
 0x5964000 -  0x5ae1fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
 0x5c5c000 -  0x5f4cfef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
 0x6274000 -  0x65baff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
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0x96696000 - 0x966aeffd  libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib
0x966af000 - 0x966cbff9  com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9675b000 - 0x96763fff  liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x96764000 - 0x96a56ff8  com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x96b60000 - 0x96b74ff9  com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x96b75000 - 0x96b7cffe  com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96b7d000 - 0x96bceff1  libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x96bcf000 - 0x96bd0ffc  com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x96bd1000 - 0x96c02ffd  com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x96c63000 - 0x96c75fff  libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x96c76000 - 0x96c81ff6  com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x96c82000 - 0x96c8ffff  com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x96c90000 - 0x96e92ff7  com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96e93000 - 0x96f13ff7  com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x96fb3000 - 0x97220ff6  com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9732f000 - 0x9765aff6  com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9765b000 - 0x9765cfff  libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
0x9765d000 - 0x9765dfff  com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97663000 - 0x976b2fff  com.apple.opencl (2.3.57 - 2.3.57) <93385E1C-00D9-31BE-9652-7F3C09484B3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x976b3000 - 0x977a7fff  libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x977a8000 - 0x977fdfff  libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x977fe000 - 0x9781afff  libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x9781b000 - 0x978f6ff7  com.apple.LaunchServices (572.23 - 572.23) <7E52FB5C-9ECF-3CB9-BF18-6652B8D8CDE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x97b76000 - 0x97faaff7  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x97fab000 - 0x98078ff7  com.apple.backup.framework (1.5.1 - 1.5.1) <91998CDF-3547-3183-A962-D9E981C14891> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x981f3000 - 0x981ffff7  com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98200000 - 0x98213fff  com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x98214000 - 0x982faff7  com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x982fb000 - 0x983f9fff  libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x98477000 - 0x98480fff  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x98481000 - 0x984cfff9  com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x984d0000 - 0x98568ff7  com.apple.Metadata (10.7.0 - 800.12.2) <5E9EA0AC-EE9E-362E-9DAC-9B7D21A53A2A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x98569000 - 0x98581ff7  libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x98582000 - 0x986d8ff0  libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x986dc000 - 0x986ddfff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x986de000 - 0x986e5ff2  com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x986e6000 - 0x98792ffb  libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x98793000 - 0x98799ffb  libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x98974000 - 0x989d5ff7  com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x989d6000 - 0x98a07ffa  libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x98a08000 - 0x98ab3fff  libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x98ba9000 - 0x98bb7ff7  com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x98bb8000 - 0x98bbcffa  libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98bbd000 - 0x98c26fff  com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x98c41000 - 0x98c68fff  com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98c69000 - 0x98cdeffb  com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98ce7000 - 0x98cf5fff  libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x98cf6000 - 0x98d01fff  com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x98f4c000 - 0x98fbffff  com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x98fc0000 - 0x99016ff6  com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x990b7000 - 0x990e7ff7  com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x990e8000 - 0x99144ffa  com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x99231000 - 0x99238ffb  libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x99259000 - 0x99349ffb  libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9a028000 - 0x9a0f8fef  libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9a249000 - 0x9a299ff7  libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x9a29a000 - 0x9a2e6ff7  libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
0x9a2e7000 - 0x9a2e9fff  com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9a381000 - 0x9a385ffc  com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a460000 - 0x9a460fff  com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9a461000 - 0x9a4a9fff  com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x9a4d7000 - 0x9a4e3ffe  libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x9a4e4000 - 0x9a4ffff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9a530000 - 0x9a56dffb  libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9a56e000 - 0x9b189ff3  com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9b18a000 - 0x9b192fff  libsystem_dnssd.dylib (522.1.11) <1C015806-B971-34F9-B162-3DF7897351D0> /usr/lib/system/libsystem_dnssd.dylib
0x9b193000 - 0x9b196ff7  com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9b52a000 - 0x9b560fff  com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x9b561000 - 0x9b569fff  libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x9b56a000 - 0x9b58dff7  libc++abi.dylib (48) <5367BE5A-D475-3FB4-972D-E1DC999A709A> /usr/lib/libc++abi.dylib
0x9b715000 - 0x9b8c1ff1  com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9b8c5000 - 0x9b907fff  libGLU.dylib (9.0.83) <0D9BFE5A-435E-3C66-AF96-D3567B8FC87B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9b908000 - 0x9b947ff7  com.apple.bom (12.0 - 192) <50F9D23C-9C9A-38BF-B4E2-66D93BE2A174> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9b951000 - 0x9b95cffb  libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x9b95e000 - 0x9b95efff  com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9b95f000 - 0x9bb074af  libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9bb08000 - 0x9bb0dff7  com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x9bb0e000 - 0x9bb61fff  com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9bbd9000 - 0x9bc42fff  com.apple.datadetectorscore (5.0 - 354.0) <0C6C812D-3E7A-31A4-BFDE-CD3316AA35B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x9bc97000 - 0x9bd28fff  com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9bd38000 - 0x9bd3cffe  libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9bd8f000 - 0x9c00bff7  com.apple.QuickTime (7.7.3 - 2826.0.1) <42542002-DCFF-3675-B919-440EC5057D56> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9c00c000 - 0x9c016fff  com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x9c27d000 - 0x9c2a5fff  libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x9c2a6000 - 0x9c31bff1  com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9c343000 - 0x9c347ffa  libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x9c354000 - 0x9c362ff3  com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
 
External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 546
    thread_create: 0
    thread_set_state: 0
 
VM Region Summary:
ReadOnly portion of Libraries: Total=236.6M resident=97.4M(41%) swapped_out_or_unallocated=139.2M(59%)
Writable regions: Total=74.6M written=5020K(7%) resident=6220K(8%) swapped_out=0K(0%) unallocated=68.5M(92%)
 
REGION TYPE                      VIRTUAL
===========                      =======
CG shared images                    140K
Kernel Alloc Once                     4K
MALLOC                             43.1M
MALLOC (admin)                       48K
Memory Tag 242                       12K
Stack                              69.1M
VM_ALLOCATE                        16.4M
__DATA                             25.1M
__IMAGE                             528K
__IMPORT                            288K
__LINKEDIT                         59.5M
__OBJC                             1868K
__PAGEZERO                            4K
__TEXT                            177.0M
__UNICODE                           544K
mapped file                       137.7M
shared memory                         4K
===========                      =======
TOTAL                             531.3M
 
Model: MacBookAir6,2, BootROM MBA61.0099.B04, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.13f7
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Elements 1042
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
post #2 of 8
Someone else here has that crash with CS5 version 15.1 and 10.9 so the updates obviously don't fix it:

http://forums.adobe.com/message/5826780

Do you have any 3rd party plugins installed? If so, move them out of the Plug-Ins folder. If not, try renaming the Plug-Ins folder and see if it launches when it has no stock plug-ins to load.
post #3 of 8
Thread Starter 

I tried renaming the folder and leaving the name of the folder intact but removing all the contents, I still get the same crash message. 

post #4 of 8
Have you tried creating a new user, logging in as that user and launching it? Also did this start after upgrading to 10.9?
post #5 of 8
Thread Starter 

So I tried doing that, with a new Admin User Illustrator will launch, however, it does not load any of the tools or plugins, essentially it only displays a file but you cannot edit it in any way. 

I tried opening a new file from template and before opening it Illustrator gives a warning with a list of plugins needed to edit the file that are not available. 

I went a look in the plug-ins folder under Illlustrator and the plugins in the list are there, I tried opening a couple of them clicking on them, and an error message says that the file cannot be opened, it's either blocked or being used. 

 

I really have no clue what's going on with this Illustrator. I appreciate the help!

post #6 of 8
Quote:
Originally Posted by GiokR View Post

So I tried doing that, with a new Admin User Illustrator will launch, however, it does not load any of the tools or plugins, essentially it only displays a file but you cannot edit it in any way. 
I tried opening a new file from template and before opening it Illustrator gives a warning with a list of plugins needed to edit the file that are not available. 
I went a look in the plug-ins folder under Illlustrator and the plugins in the list are there, I tried opening a couple of them clicking on them, and an error message says that the file cannot be opened, it's either blocked or being used. 

I really have no clue what's going on with this Illustrator. I appreciate the help!

Adobe appears to have set custom names on everything. If you select the plug-ins folder and open the Get Info window, where it says Name & Extension, change Plug-ins to say:

Plug-ins.localized

Renaming it removes the extension. This leaves the folder name as Plug-ins but it adds the extension that Adobe looks for. You might have to restart Illustrator a couple of times for it to load the plugins properly again. The fact that it loads ok in another account suggests that your user preferences and caches need to be deleted. These are in /Users/username/Library/Preferences/Adobe Illustrator... If you remove the Illustrator ones in your main account, that should clear out the preferences. There's also a shortcut to do this by holding option+command+shift when launching Illustrator:

http://help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca.html
post #7 of 8
Thread Starter 

Ok so that did the trick for the new account, the plug-ins now load normally and the Illustrator is functional. 

My main account is still not working even after flushing caches and everything. 

I have to work around the fact that all my files and everything are on my main account but at least now I have a working version of Illustrator. 

 

Thank you very much!

 

I hope mac or adobe come up with an update that fixes the issue completely. 

post #8 of 8
Quote:
Originally Posted by GiokR View Post

Ok so that did the trick for the new account, the plug-ins now load normally and the Illustrator is functional. 
My main account is still not working even after flushing caches and everything. 
I have to work around the fact that all my files and everything are on my main account but at least now I have a working version of Illustrator.

The only difference between the accounts would be what's in your home folder. You can try moving everything beginning with Adobe out of the preferences folder as well as from /Users/username/Library/Application Support.
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