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Nest's Fadell backtracks on data privacy, will be transparent about future changes

post #1 of 134
Thread Starter 
Nest CEO Tony Fadell on Monday said no changes to his company's privacy policies are planned "at this point," a qualification of a previous statement that promised collected user data would stay out of the hands of Google, which recently acquired Nest for $3.2 billion.

Fadell
Source: DLD Conference via YouTube


In an interview with CNNMoney's Laurie Segall at the Digital-Life-Design conference, Fadell changed his tune as to the application of user data collected by Nest's Learning Thermostat and Protect smoke/carbon monoxide detector devices.

"At this point there are no changes," Fadell said. "The data that we collect is all about our products and improving them. If there are any changes whatsoever, we will be sure to be transparent about it, number one, and number two for you to opt into it.

When Google announced the purchase of Nest last week, the former Apple executive said all data would be plied exclusively for in-house purposes. Now it appears sharing data with the Internet search giant is no longer out of the realm of possibility.

Nest's products "learn" from monitoring user habits like temperature settings and adapt accordingly to save energy and automate in-home comfort. User data can be interchanged between products and uploaded to Nest for use in future product designs and usability enhancements. The connected nature of Nest's devices sparked concern about what Google -- which heavily relies on such data in its various businesses, like targeted ad serving -- would do with the information.

Asked why he chose to sell Nest to Google, Fadell said it was as much a personal move as it was corporate.

"I've met with many companies and I've met with many individuals all over the world -- not just with Nest but with Apple -- and when I met with [Google CEO Larry page] and the management team there, my brain started ... typically you go in the meeting and you go 'Okay I'm going to tell Larry what we do and I'm going to teach a lot of people about what we do,'" Fadell said. "When I was with them, the amount of things that I learned from them personally in the same meetings that they learned from me personally, the two-way interchange, for me intellectual happiness and stimulation of being able to go back and forth and really create a new world together in a different way than either of us imagined."

Fadell went on to say the Google-Nest partnership is like a "hand-in-glove fit." With Google's vast resources, Nest gets the scalability it needs to refine and push out future products. Google, on the other hand, has not yet revealed exactly what it plans to do with Nest. For now at least, the smart home company will run on its own in a capacity somewhere between YouTube and Motorola, Google said.

"All I can say is we were finishing each other's sentences and the visions that we had were just so large and so great. And they weren't scared by them," Fadell said. "We were both getting exhilarated by what could change and how things could change and that we could have the ability together to change those things."
post #2 of 134
Quote:
Fadell went on to say the Google-Nest partnership is like a "hand-in-glove fit."
I think any glove would fit any hand for $3.2 billion.
post #3 of 134
and so it begins
post #4 of 134
Originally Posted by Chris_CA View Post
I think any glove would fit any hand for $3.2 billion.

 

So THAT’S why OJ got off! They only offered him $3.1 billion!

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply
post #5 of 134

"unfriended"

post #6 of 134

What's that old saying about how to tell if a Politician is lying.......

post #7 of 134
Returned my Nest thermostat, cancelled the purchase of a second & 2 smoke detectors. The vendor/seller is not happy.
post #8 of 134
Quote:
Originally Posted by Chris_CA View Post

I think any glove would fit any hand for $3.2 billion.

"If the glove doesn't fit, you can spy like Schmidt."
post #9 of 134

"At this point there are no changes," Fadell said. "The data that we collect is all about our products and improving them. If there are any changes whatsoever, we will be sure to be transparent about it, number one, and number two for you to opt into it.

 

 

 

And, this is number three for Fadell, Larry, Sergey and Eric

to opt into!

....the lack of properly optimized apps is one of the reasons "why the experience on Android tablets is so crappy".

Tim Cook ~ The Wall Street Journal - February 7, 2014

Inside Google! 

Reply

....the lack of properly optimized apps is one of the reasons "why the experience on Android tablets is so crappy".

Tim Cook ~ The Wall Street Journal - February 7, 2014

Inside Google! 

Reply
post #10 of 134
If you're worried about Nest tracking you in your house, don't have an HVAC system or start fires--Eric Schmidt.
post #11 of 134
Quote:
Originally Posted by caliminius View Post

Thanks for illustrating how ridiculous fanboys (and/or fangirls)can be. 1rolleyes.gif

 

Gee, what possible reason could "fanboys" have to worry about Google's handling of private data? :err:

post #12 of 134
Originally Posted by caliminius View Post
Thanks for illustrating how ridiculous fanboys (and/or fangirls)can be. 1rolleyes.gif

 

WAR IS PEACE.

FREEDOM IS SLAVERY.

IGNORANCE IS STRENGTH.

DON’T BE EVIL.


Edited by Tallest Skil - 1/20/14 at 7:16pm

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply
post #13 of 134

The man knew this day would come .... http://blog.spark.io/2014/01/17/open-source-thermostat/

 

So, he thought WTH ... let's sell our soul to morons of google!

....the lack of properly optimized apps is one of the reasons "why the experience on Android tablets is so crappy".

Tim Cook ~ The Wall Street Journal - February 7, 2014

Inside Google! 

Reply

....the lack of properly optimized apps is one of the reasons "why the experience on Android tablets is so crappy".

Tim Cook ~ The Wall Street Journal - February 7, 2014

Inside Google! 

Reply
post #14 of 134
So how does one disconnect a Nest from the internet .... .? Oh, I know, change the password for your router 1biggrin.gif. F%ck you Google.
Enjoying the new Mac Pro ... it's smokin'
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini.
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Enjoying the new Mac Pro ... it's smokin'
Been using Apple since Apple ][ - Long on AAPL so biased
nMac Pro 6 Core, MacBookPro i7, MacBookPro i5, iPhones 5 and 5s, iPad Air, 2013 Mac mini.
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post #15 of 134
Quote:
Originally Posted by caliminius View Post

Please, he didn't say anything that amounts to backtracking except to the minds of Google hating Apple fanatics. No company exec is going to claim that there won't be changes to company policies, whether it be data privacy or otherwise. But it is funny to see how quickly this site is trying to turn Nest into the "enemy."

 

I just don't trust Google. I would have been happier if ANYBODY else bought them. Google is creepy.


Edited by leftoverbacon - 1/20/14 at 7:34pm
post #16 of 134
Not sure what use there would be for someone to learn that I keep the thermostat set at 65 degrees at night and 68 during the day if I'm home. Still I don't like the idea of the thermostat reporting to outside agencies.. Fortunately I had no plans to buy a Nest thermostat anyway, so my plans won't change.

Any statement from a CEO of a just-purchased company has to be taken with a grain of salt. He will do whatever Google tells him to do in the future. I'd hate to be working for one of those small companies that gets gobbled up by a much larger one like Google. bye bye to small teams, generous perks in the office, liberal HR policies, and whatnot. Instead you become just one cog in Google's vast empire, subject to their policies for workplace, pay, vacations, etc.
post #17 of 134
Quote:
Originally Posted by digitalclips View Post

So how does one disconnect a Nest from the internet .... .? Oh, I know, change the password for your router 1biggrin.gif. F%ck you Google.

Like everything else in life .... the answer is: Un-google Yourself! ;)

 

 

FWIW, below is an useless advice for Nest. Too late for them.

http://www.slashgear.com/the-secret-to-nests-future-success-be-as-un-google-as-possible-19313711/

....the lack of properly optimized apps is one of the reasons "why the experience on Android tablets is so crappy".

Tim Cook ~ The Wall Street Journal - February 7, 2014

Inside Google! 

Reply

....the lack of properly optimized apps is one of the reasons "why the experience on Android tablets is so crappy".

Tim Cook ~ The Wall Street Journal - February 7, 2014

Inside Google! 

Reply
post #18 of 134
That was quick.
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
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"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #19 of 134
Quote:
Originally Posted by digitalclips View Post

So how does one disconnect a Nest from the internet .... .? Oh, I know, change the password for your router 1biggrin.gif. F%ck you Google.

 

Did you know--and I'm not making this up--that in order to connect Google Glass to your home wifi, you have to go to a Google-hosted app on their website, enter your SSID and wifi password, in order to generate a QR code that Glass can read off your screen? Are you kidding me? This is a company that knows your IP address, so they know what city you live in, they know your SSID, they have a database of wifi access points because they drive around collecting that information, and now you'll just willingly type your wifi password into some Google web app?

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply
post #20 of 134
Quote:
Originally Posted by Chris_CA View Post

I think any glove would fit any hand for $3.2 billion.
And people wonder why Apple didn't acquire nest? Um, I don't think ego is allowed at Tim Cook's Apple.
post #21 of 134

Fadell strikes me as naive for a CEO.

post #22 of 134
> Returned my Nest thermostat, cancelled the purchase of a second & 2 smoke detectors. The > vendor/seller is not happy.

I don't blame you. If I could return my (2) Nest and (5) Protects I would. I bought them because I believed in Nest. Not Google. I do not want Google in my house!
post #23 of 134

More reason to be Google Free.

Google is now my spam mail (so guess sort of not 100% free, drats).

I liked the gizmo thermostat . . . now not so much.

Start Page* is my search since Nov/Dec at some point.

Mail.com, Yahoo, Apple my email.

Much less ‘ring around the bathtub’ so somethin' good going on.

 

​* Bettern Yahoo. Close on par to Google: surpasses with absent sense of the crawlies.

When I find time to rewrite the laws of Physics, there'll Finally be some changes made round here!

I am not crazy! Three out of five court appointed psychiatrists said so.

Reply

When I find time to rewrite the laws of Physics, there'll Finally be some changes made round here!

I am not crazy! Three out of five court appointed psychiatrists said so.

Reply
post #24 of 134
You'd have to be an idiot to think that Google won't be tapping into Nest's data. You don't pay $3.2 billion for a company and not tap into each and every corner of that company. I currently own a Nest and I have no problem with Google buying this company. If they want to know when I turn my heat on and when my smoke alarm goes off, more power to them.

I think it's pretty comical to see all the Apple fans disown the Nest over this. I'm about as die hard of an Apple fan as it gets, but I'm not losing sleep over this. My Nest has been leaps and bounds better than what was previously on my wall and it would take Google really screwing up this company for me to give it up. While Google will use Nest for its own gain, I haven't seen any evidence that Google is going to screw it up.
post #25 of 134
It doesn't matter what he says. He doesn't own the company anymore and thus can't promise anything. That's what selling the company means. Someone else ultimately calls the shots now as to your data privacy, and while they may delegate authority to Fadell for now, ultimately Nest is now owned by a company that gets 95% of its revenue from looking for your vulnerabilities and selling access to you to advertisers.
post #26 of 134
I am still at a loss as to why Google fanboys frequent a site called Appleinsiders trying to convince Apple fans that Google is good. You chose your bed. You won't find any of us on a Google site. We don't have to justify our purchases.
post #27 of 134

If Nest is so eager to protect their customer data, then let a third party hold the data, like the NSA.  Or whatever shill they're hiring to protect the rest of our data they've collected.

post #28 of 134
"Opt in" is fine.

But that too could change... to "opt out" or "no choice."
post #29 of 134
I won't be buying one. I think it's a neat product, but I don't trust Google. Sorry, that's not fanboy talking. I think Google has demonstrated ample reason to be wary of giving them access to more of your personal data.
post #30 of 134
Fadell's backtracking means that he is lying. Nest will eventually become a gateway for Google to monitor our behavior, our conversations at home so that it can gather data to sell to advertisers - some who are the NSA.
post #31 of 134
Apple can unequivocally state that it will not gather data from consumers. This is because its revenue does not depend on gathering data.

Google on the other hand needs to gather data from consumers because that is its product which it sells to advertisers.

Thus anything Nest's Fadell now says is a lie. Eventually, Nest will become a bug in our homes from which Google monitors and gathers data from us - even our conversations are not private to Google.
post #32 of 134
Quote:
Originally Posted by TeaEarleGreyHot View Post
 

… like the NSA.

 

Why ask them to store it for you? They already have it. Instead of building a fancy device to collect and transmit data, just ask the NSA for it.

 

(Joking… I think…)

post #33 of 134
Data privacy?! Yeah right! I'm sure all the freedom-loving Chinese dissidents handed over to the brutal Chinese government by Google without a fight would love to weigh in on this...oh wait...they're being tortured or they're dead now! Nice job, Tony! We all feel much better now that you sold out to Google!
post #34 of 134
Quote:
Originally Posted by AppleInsider View Post

Fadell went on to say the Google-Nest partnership is like a "hand-in-glove fit." 

 

"Hand-in-ass fit" is more like it. Google is the hand, and Nest is the ass.

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply
post #35 of 134
Nest is done. Google will fold into a Google Home brand within a year - Faddell will leave soon so whatever he promises won;t mean anything when he's gone and it's not named Nest anymore. Of course, Google will drive most of the employees away - after all, how smart could they be if they weren't working for Google already? And since Google doesn't believe in customer service, there will be a giant hole in the market for anyone to step in. Of course, Apple won;t - Apple will simply work with thousands of home automation companies who will now not work with Google who owns their competitor. Basically Google has spent $15 billion in the past 2 years to be more like Apple and is no closer than they were.
post #36 of 134
Quote:
Originally Posted by caliminius View Post
 
Quote:
Originally Posted by kellya74u View Post

Returned my Nest thermostat, cancelled the purchase of a second & 2 smoke detectors. The vendor/seller is not happy.

Thanks for illustrating how ridiculous fanboys (and/or fangirls)can be. 1rolleyes.gif

I live in a condo complex with posted private property. Google street view drove through & photographed 3 sides of my house. I notified them & they did pixelate a license plate, but did not remove the thousands of feet of homes now visible in street view on the internet. Google now has my email address, but I did not give them the address of where I live, not that they don't have that already by 'other means.' Just realized I need to change the password on my router due to the 'inadvertent' capturing of my router & passwords.

post #37 of 134
I'm glad the UK launch was delayed now, I has been eagerly awaiting the chance to buy the Thermostat.

Picked up a Tado model instead, after extensive research it actually seems to be a better product in many respects, at least for Europe.
iPad, Macbook Pro, iPhone, heck I even have iLife! :-)
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iPad, Macbook Pro, iPhone, heck I even have iLife! :-)
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post #38 of 134
We have already had a case of a fridge sending out spam emails. Now it will be Nest devices.
http://www.bbc.co.uk/news/technology-25780908
Spam should be kept in a fridge, not sent out by a fridge.
post #39 of 134

I recently purchased & installed 3 Thermostats and 5 smoke detectors...  

 
Now that you are being acquired by Google how do I opt-out of your data collection?  I have little trust in Google and want no part of them collecting data on me and my family...  I want the data for my own personal use...  If I am unable to opt-out, I would like to know how I can return the products...
 
Regards,
Paul
post #40 of 134

Nest does not respond how to my numerous emails, how do I get out of this trap, isa this just another Google tactic to require to enter 5-6 commands to actually delete a Gmail eMail... Worse than the NSA, I do not want Google following me, I could care less about the NSA, but Google???..  Just let me opt out, just let me, I've spent hours on end & can't figure it out...

 

Regards,

Retired CIO Global Company...

 

p.s. You ought to be ashamed, pretty embarrassing... 

 

 

 

 

I recently purchased & installed 3 Thermostats and 5 smoke detectors...  

 
Now that you are being acquired by Google how do I opt-out of your data collection?  I have little trust in Google and want no part of them collecting data on me and my family...  I want the data for my own personal use...  If I am unable to opt-out, I would like to know how I can return the products...
 
Regards,
Paul
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