I have been working with apple for 5 months. I speak with Apple about 4 days a week, every week since the end of September. I have 4 iPhones, 2 5s and 2 5c. The 5cs hemorrhage data like I have never seen. I contacted Att right away and had Apple replace the phones. It didn't help. Apple requested that i remove all the apps, email, messenger. Turn off cellular and only keep wifi on. I changed the sim card. Restored the phone as new and took several screen shots. Nothing has helped. In 5 month I have over $1000 just in overages. Att has looked at the data and said it was ios7, Apple agreed. The only resolution I have is to 2 turn off the phones. I am furious at the callous nature of Apple corporate customer care. Two representatives from that department never bothered to return my calls. I was told that the Apple engineers did not even care enough to respond back to my Apple Rep. I was told today, that the engineers have no idea when they will have a fix. My blood pressure is through the roof.
Can someone here please help me? Any contact information about upper management would be great. I need to get this resolved ASAP.
*** Thank you everyone that had something constructive and civilized to post. The situation has been resolved. ****
**** To everyone else, you all can kiss my A$$, and go eat a di$k****
Edited by Kimbie Bella - 1/24/14 at 11:11pm