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Apple Stores combat dangerous CO, unpleasant BO with odor 'sniffers'

post #1 of 68
Thread Starter 
With hundreds of thousands of people streaming through the doors of Apple's retail outlets around the world each day, the company has reportedly turned to high-tech "sniffers" in an effort to keep the stores' air fresh and odors at bay.

Santa Monica Apple Store
Apple's Santa Monica store


The revelation came from employees of Apple's Third Street Promenade store in Santa Monica, a shop that opened in 2012. The store is said to reek of body odor --?particularly in the early morning -- as noted by The Street's Rocco Pendola.

According to one store employee who spoke to Pendola, the problem is caused by the relatively high locations of sniffers in the store's walls. The sniffers are sensors which monitor the store's air --?checking for the presence of gases like carbon monoxide --?and trigger the ventilation system based on those readings.

Ventilation industry professionals use similar systems to diagnose problems with air conditioning systems in homes, businesses, and schools. Those devices, sometimes called "electronic noses," sense normal atmospheric gases as well as sometimes foul-smelling chemicals called volatile organic compounds.

Santa Monica Apple Store
The "sniffers" used to monitor the store's air quality Source: The Street


Pendola speculates that the issue in the Santa Monica store may have been overlooked during the management transition from former retail chief Ron Johnson to the now-fired John Browett. The division, which is currently without a senior-level leader, will soon report to current Burberry CEO Angela Ahrendts who will move into a new role at Apple later this spring.

While the report notes that complaints of foul odors have surfaced in the past in other Apple retail stores, AppleInsider has been unable to confirm any similar cases in existing shops, perhaps indicating that sniffers in those locations are doing their job. Recent Visits to the company's busy outlets in Hong Kong and New York yielded no olfactory offenses.
post #2 of 68
Just wait someone will do a survey and find they the majority of people buying apple product do not take a shower or change their cloths.
post #3 of 68
Quote:
Originally Posted by Maestro64 View Post

Just wait someone will do a survey and find they the majority of people buying apple product do not take a shower or change their cloths.

 

Or are very flatulent....

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post #4 of 68
ah, this will make the stock go down another 10%
post #5 of 68

Apple is Doooooooomed I say,  Dooooomed!

post #6 of 68
The Santa Monica store is my local Apple Store and I can confirm the BO is horrible. Hopefully they fix it soon.
post #7 of 68
Surprised anyone would make such a comment. Apple rules are rather strictly against such things. And yes to that picky a level. You can be fired for it

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post #8 of 68
Originally Posted by gizmo33 View Post
The Santa Monica store is my local Apple Store and I can confirm the BO is horrible. Hopefully they fix it soon.

 

Yeah. It’s APPLE’S problem that people don’t know how to bathe. :no:

 

Come off it.

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Originally posted by Marvin

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post #9 of 68
some lysol will take care of that..
post #10 of 68
I'm not sure about the odor, but there is a terrible echo in the new Santa Monica store (pictured above). Sound bounces off of every wall and the glass ceiling. I feel like I'm in a tunnel with 50+ other people talking at once.
Edited by rosujin - 1/31/14 at 10:07am
post #11 of 68
NYT headline:
" Apple denies showers to employees, 3 employees jump off roof of Santa Monica Apple Store!"
post #12 of 68

I don't get it.  Why would it stink early in the morning when the store was (presumably) closed all night?   Shouldn't it stink more during the day or late in the day after it's been filled with people in a relatively warm climate?    Do they have minimum wage security guards sitting in the store at night who might not be able to afford to clean their uniforms often enough?

 

Aside from that possibility, if it stinks early in the morning, it's probably not body odor - it's probably an inherent smell from the fixtures, ceiling, insulation, etc., that just happens to smell like b.o.    It's probably happening because the air is not getting circulated at night.     Burning insulation can also sometimes smell like b.o.    Or, if the store uses a water-cooled air conditioning system, it could be stagnant water sitting somewhere in the system.   Or it could be the equivalent of "new car smell".     Hopefully, it's not the smell coming from formaldehyde being formed by cheaply made furniture, although since there's not a soft cushion anywhere in an Apple Store, that would be doubtful. 

post #13 of 68
Quote:
Originally Posted by macxpress View Post

Or are very flatulent....

Heaven forbid, they might blow the place up.

http://newsfeed.time.com/2014/01/27/90-farting-cows-start-fire-in-germany/
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post #14 of 68
Quote:
Originally Posted by rosujin View Post

In not sure about the odor, but there is a terrible echo in the new Santa Monica store (pictured above). Sound bounces off of every wall and the glass ceiling. I feel like I'm in a tunnel with 50+ other people talking at once.

That's true in the Lincoln Square store in Manhattan as well.    It's all large spaces and all hard surfaces: the tables are wood, the floors are concrete, the walls are stone and the ceiling and fronts are glass.    There's absolutely nothing to absorb sound (aside from customers).    When the first phone with Siri was released, I went in there to try it out and it was impossible, due to the noise.     They need to put up cloth acoustic panels on the walls in random patterns.    That won't solve it all, but it will make it somewhat better. 

 

I once thought I heard a live band playing in the basement of the Lincoln Square store.  I went down there and it was just a loud iPod player accessory.    That's how much everything gets amplified by the acoustics. 

 

Apple likes to think of itself as paying attention to the tiniest details, but they did not pay any attention to the acoustic design of this store model.  

post #15 of 68
Quote:
Originally Posted by charlituna View Post

Surprised anyone would make such a comment. Apple rules are rather strictly against such things. And yes to that picky a level. You can be fired for it

I don't think it's the employees but rather the hipsters.
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post #16 of 68
All the stores I've been in smell from sneakers, BO, dirty hair, bad breath, and ....
People are jammed in to the stores with the door a the far end I've been remarking on this issue for years!
post #17 of 68
Maybe it's next to a Microsoft store.
post #18 of 68
Originally Posted by Emes View Post
Not every comment is an insult against your precious Apple.

 

No, but that one was.

Originally posted by Marvin

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Originally posted by Marvin

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post #19 of 68
Quote:
Originally Posted by markbyrn View Post

Maybe it's next to a Microsoft store.

There would have to be bodies inside first in order to get a BO stink.
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post #20 of 68
Quote:
Originally Posted by jax44 View Post

NYT headline:
" Apple denies showers to employees, 3 employees jump off roof of Santa Monica Apple Store!"

"Blames BO on 5C failure."
post #21 of 68

As I understood things, this technology is pretty poor at the moment. I was investigating 'electronic noses' some time ago and smell characterisation was awful then. You could only basically detect the particle count and distribution, rather than inferring anything about the actual smell.

 

Maybe it's been significantly improved since then, if so I want one for my house too!

post #22 of 68
I work down the street from the Santa Monica store and I've noticed that issue. You find the same issue at the Santa Monica Library as well. But at both places you have homeless folks who wander in to use the computers.

The issue isn't generally a problem at the Apple store -- I've only noticed the issue a couple of times. But the library is a gathering spot for our homeless and the library has their security folks making sure street people don't sleep in the chairs or bring their baggage in.
Edited by TimT999 - 1/31/14 at 9:15am
post #23 of 68

I've known a few "geniuses" in my life and they haven't been the most hygienic of people, IMO.

Why does Apple bashing and trolling make people feel so good?

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post #24 of 68
Offensive BO is a totally normal smell for Santa Monica.

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post #25 of 68
Quote:
Originally Posted by macxpress View Post
 
Quote:
Originally Posted by Maestro64 View Post

Just wait someone will do a survey and find they the majority of people buying apple product do not take a shower or change their cloths.

 

Or are very flatulent....

LOL!

post #26 of 68
Quote:
Originally Posted by macxpress View Post

Or are very flatulent....

Damn I always thought they meant affluent ... ! 1biggrin.gif
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post #27 of 68
Quote:
Originally Posted by markbyrn View Post

Maybe it's next to a Microsoft store.

No they smell fresh and clean ... there is no one there!
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post #28 of 68
What really caught my attention was the reference to CO (Carbon Monoxide). Is the sniffer sensor an Apple product or a third-party product?
post #29 of 68
Quote:
Originally Posted by Tallest Skil View Post
 

 

No, but that one was.


No, it was a suggestion. There's a difference

post #30 of 68
Originally Posted by Emes View Post
No, it was a suggestion. There's a difference

 

Nope. FUD.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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Originally posted by Marvin

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post #31 of 68
Slow news day?
post #32 of 68
Quote:
Originally Posted by Tallest Skil View Post
 
Originally Posted by gizmo33 View Post
The Santa Monica store is my local Apple Store and I can confirm the BO is horrible. Hopefully they fix it soon.

 

Yeah. It’s APPLE’S problem that people don’t know how to bathe. :no:

 

Come off it.

You're right. Your answer is MUCH more realistic.

That Apple's store is full of smelly, unbathed people.

Right… :lol: 

post #33 of 68

Anybody wanna explain how the millions of stores across this country manage to…  Wait, just explain how the other stores (actually, the store to the left, and the store to the right of this Apple store, manage to avoid this problem?

post #34 of 68
As someone else mentioned, there are MANY homeless people near the Santa Monica store shd the Applestore has become the place where everyone checks their gmail / Facebook.

But, one other thing I noticed about that store is that there are many people there who love their dogs a little too much. I saw a guy who thought it was totally fine let his chihuahua stand one one the table while he demoed a laptop. Not very hygienic since his paws have been collecting germs from all over the streets of Santa Monica all day long!

They should totally have a hand sanitizer machine at the door of every Applestore.
post #35 of 68
Every Gym needs to deploy these sensors!
post #36 of 68

Surely they could just hack a Nest for this purpose.

post #37 of 68
Why give Pendola's silly article any chance for more click numbers?
post #38 of 68
Quote:
Originally Posted by zoetmb View Post


Aside from that possibility, if it stinks early in the morning, it's probably not body odor - it's probably an inherent smell from the fixtures, ceiling, insulation, etc., that just happens to smell like b.o.    

They are also only at most a half a mile from the ocean. That area often smells like oil, dead fish etc depending on the wind direction.

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A non tech's thoughts on Apple stuff 

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post #39 of 68
Quote:
Originally Posted by dasanman69 View Post

I don't think it's the employees but rather the hipsters.

Cute, but I was referring to the fact that an employee allegedly commented on store design and functionality. Apple is very 'keep your mouth shut' even about such things. Double if you are making a negative comment

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A non tech's thoughts on Apple stuff 

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post #40 of 68
Quote:
Originally Posted by charlituna View Post

Cute, but I was referring to the fact that an employee allegedly commented on store design and functionality. Apple is very 'keep your mouth shut' even about such things. Double if you are making a negative comment

Maybe if there was a Apple branded body wash and laundry detergent the hipsters would buy it. lol.gif
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
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"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
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