here's the deal, at least how it worked for me...
I buy from CompUSA knowing that certain hardwares will have certain longevity. For example, I bought an Epson 1270 printer that I use for my business. I use it everyday and due to my over-usage, I know that I am applying greater than usual "normal wear and tear." That is why I bought "replacement warranty" which is different than an "extended warranty." CompUSA sells different warranties for different types of hardware, so make sure...
Anyways, after 1.5 years of shoving every kind of art paper through the printer, the printer roller slips at times. It is easily repairable but I didn't have time to d1ck around with it. Plus, the fact that I spent extra $59.00 for the "replacement warranty," I might as well make use of it. I went to the CompUSA with the receipt of "replacement warranty" and the printer to the customer service. The employee said she's going to have a tech look at it to see if it could be repaired. I had to inform her that there is no repair for the printer but a REPLACEMENT as the warranty says.
The employee said I was crazy so I fought with her. I told her to get the manager. The manager came and asked for my warranty receipt. He made sure that it was a "replacement warranty" and not an "extended warranty." He told the employee to read the receipt. Then he explained to her that with my receipt, there is no estimate but a simple replacement of same model or new model or the best replacement of its class, regardless if the new model was more. I received a brand new Epson 1280 printer.
The only thing is that once the item is replaced, the warranty is then terminated and you cannot buy a new warranty for the REPLACED item.
So, to get back to your iPOD, if I was going to get an iPOD, I would definately get it at CompUSA with "replacement warranty." Just knowing that there are some issues of battery life of iPOD, you would most likely come at top. CompUSA makes a lot of money selling different types of warranties. For someone like me, who uses many types of hardware, for my small business, to the fullest punishment of its life, it is very highly likely that the unit will fail from over-usage. It is important that I purchase such warranties when offered.
Like ryukyu stated, you should not lie just to get a new unit. During the warranty period, if you have any problems, however small or large, it is a valid reason to utilize your warranty coverage. If iPOD is not holding its charge, for example, then you have a valid reason to get a replacement since the iPOD battery is internal.
[ 12-15-2002: Message edited by: kwondo ]</p>