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Starbucks updates app with iOS 7 theme, virtual tip jar and 'shake-to-pay'

post #1 of 32
Thread Starter 
Starbucks, one of the first companies to include support for rechargeable payment cards in Passbook, updated its app on Thursday, adding a new "flat" iOS 7 aesthetic, "shake-to-pay" and digital tipping.

Starbucks


Immediately apparent in Starbucks version 3.0 is the new design theme, which riffs on Apple's "flat" iOS 7 look with an uncluttered interface, copious use of the Helvetica Neue font and a marked absence of skeuomorphic graphics.

A revamped dashboard has also been added where customers can quickly see rewards levels, available rewards, recent transactions and more. The app grants access to a user's entire account history, including purchases, stars earned (Starbucks' rewards point system) and rewards redeemed.

Operationally, Starbucks packs in a few new features, including a digital tipping service for participating U.S. stores. Because the payment system is handled digitally, customers can tip the Starbucks barista up to two hours after buying a drink. Instead of tipping before tasting their cappuccino, users now have more than enough time to decide if the beverage merits a tip. The system will push out a tip notification after each eligible transaction.

Finally, a new "shake-to-pay" mechanism lets users shake their iPhone to bring up the account barcode needed for scanning at the register. The app must be running for the feature to work.

Starbucks is a free 23.7MB download from the App Store.
post #2 of 32

Who is Rosemary  Valarie?  Is she that Ballet teacher ? 8-)

post #3 of 32
Sorry, that's not Helvetica Neue. Looks like Gotham.
post #4 of 32
Doesn't look iOS 7 at all.

Looks like an android app

Maybe a little cleaner looking.
post #5 of 32
Why would you tip at Starbucks? You don't tip at McDonalds..

As it is they're charging you $4.00 for $0.20 worth of foam and coffee.
post #6 of 32
Quote:
Originally Posted by heroinsmoker View Post

Sorry, that's not Helvetica Neue. Looks like Gotham.

It is, in fact..... Avenir Next. The same font used in Maps. It's nowhere near Helvetica though. Dunno how they got that wrong!
post #7 of 32
Quote:
Originally Posted by frxntier View Post
 
Quote:
Originally Posted by heroinsmoker View Post

Sorry, that's not Helvetica Neue. Looks like Gotham.

It is, in fact..... Avenir Next. The same font used in Maps. It's nowhere near Helvetica though. Dunno how they got that wrong!

Good eye. The numbers and the "R" are usually very identifying.

 

Life is too short to drink bad coffee.

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Life is too short to drink bad coffee.

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post #8 of 32
Dig the tip thing. That was my biggest issue with going with the app pay or paying with a registered card to reap the rewards. Sometimes just don't have singles.
post #9 of 32
Yeah, I'm always fucking dying to tip @ starbucks when paying $5-$7 for some coffee drink. What exactly am I tipping for? Last I checked, they leave the drinks at the counter for you to pick up, like any other fast-food place. The only reason I would think that someone might tip is if they were delusional enough to think it would get them a better chance to get in the pants of some cute "barrista".
Edited by Slurpy - 3/20/14 at 6:26pm
post #10 of 32
Originally Posted by pmz View Post
Why would you tip at Starbucks? You don't tip at McDonalds..

 

McDonald’s sells neither beer nor wine. I’m to understand that alcohol lowers cognitive ability.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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post #11 of 32
Quote:
Originally Posted by Tallest Skil View Post
 

 

McDonald’s sells neither beer nor wine. I’m to understand that alcohol lowers cognitive ability.

 

I'm not sure if you've ever stepped foot in a Starbucks, but it sells neither beer nor wine. 

post #12 of 32
Quote:
Originally Posted by Slurpy View Post

Yeah, I'm always fucking dying to tip @ starbucks when paying $5-$7 for some coffee drink. What exactly am I tipping for? Last I checked, they leave the drinks at the counter for you to pick up, like any other fast-food place. The only reason I would think that someone might tip is if they were delusional enough to think it would get them a better chance to get in the pants of some cute "barrista".

The employees know my name...
The employees know my beverage of choice.
The employees know my vehicle a start my beverage when they see said vehicle.
The employees provide prompt service and prepare a product that is consistent and that I enjoy.
The employees maintain a clean and comfortable place to meet and visit with friends or get some work done.
The employees work Thanksgiving and Christmas and New Years.


I appreciate good service and I tip. Perhaps there's a 12-Step program for me?
post #13 of 32
Quote:
Originally Posted by pmz View Post

Why would you tip at Starbucks? You don't tip at McDonalds..

At Starbucks their is a "little" bit a craftsmanship involved in making a nice latte art or customizing your drink in some manner, so tipping could be considered reasonable, but if you tip with the app an hour later the barista isn't going to know who you were. It makes it like an anonymous tip. 

 

Anyway, I have been to a Starbucks maybe 3-4 times in my entire life and the black coffee was always awful. I have heard the coffee at McDonald's is actually much better but I have not tried it.


Edited by mstone - 3/20/14 at 6:48pm

Life is too short to drink bad coffee.

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Life is too short to drink bad coffee.

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post #14 of 32
Quote:
Originally Posted by mstone View Post

At Starbucks their is a "little" bit a craftsmanship involved in making a nice latte art or customizing your drink in some manner, so tipping could be considered reasonable, but if you tip with the app an hour later the barista isn't going to know who you were. It makes it like an anonymous tip. 

Anyway, I have been to a Starbucks maybe 3-4 times in my entire life and the black coffee was always awful.

Agree... I get not going there if you don't like the product. No one finds me browsing products at the Samsung store in BestBuy. I tip the bartender that spent 15 seconds at a tap pouring an ale and leaving it on a bar.
post #15 of 32
Quote:
Originally Posted by ChristophB View Post
 
Agree... I get not going there if you don't like the product. 

I tip everybody but I am admittedly a complete coffee snob. I once sold a 69 kilo bag of green coffee to Starbuck a few years ago. They paid about 100 times more per weight than the coffee they serve in their restaurants. They said is was for training purposes in their lab. I'm actually taking a tour of their facility in Seattle next month just for kicks.

Life is too short to drink bad coffee.

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Life is too short to drink bad coffee.

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post #16 of 32
Quote:
Originally Posted by mstone View Post

I tip everybody but I am admittedly a complete coffee snob.

Wouldn't have guessed based on your sig. 1wink.gif
post #17 of 32
Quote:
Originally Posted by mstone View Post

At Starbucks their is a "little" bit a craftsmanship involved in making a nice latte art or customizing your drink in some manner, so tipping could be considered reasonable, but if you tip with the app an hour later the barista isn't going to know who you were. It makes it like an anonymous tip. 

Anyway, I have been to a Starbucks maybe 3-4 times in my entire life and the black coffee was always awful. I have heard the coffee at McDonald's is actually much better but I have not tried it.

Even coffee at a homeless shelter in a paper cup is better then that served at Starbucks.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #18 of 32
Quote:
Originally Posted by Macky the Macky View Post

Even coffee at a homeless shelter in a paper cup is better then that served at Starbucks.

And you know this how? With that type of comment I doubt you have been within ten miles of a homeless shelter, let alone tasted their coffee. 

 

Go volunteer at the soup kitchen and then get back to us.

Life is too short to drink bad coffee.

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Life is too short to drink bad coffee.

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post #19 of 32
Originally Posted by Slurpy View Post

I'm not sure if you've ever stepped foot in a Starbucks, but it sells neither beer nor wine. 

 

Interestingly enough, nope. But this is one case in which experience isn’t a requisite for conversation. :p 

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply
post #20 of 32

I wonder if you pay through Passbook if something will pop up to tip? I definitely never tip at Starbucks, why would I? Like others have said do you tip at McDonalds or a Panera? No. They have health insurance for god sake and pay for it by increasing their coffee prices by .10 cents in the past. 

post #21 of 32
Their job is to serve coffee and for that they get paid. They don't do anything that warrants a tip for an overpriced cup of coffee. In the UK we don't tip it's not in our culture. We pay for goods or services, the employer should pay them for their serving skills not the customer, we pay for the product. It's nothing to do with being a Scrooge. I always tip if the service exceeds what would be considered standard. But making a coffee is not counted (or pouring a pint).
post #22 of 32

This makes total sense.  Starbucks is to coffee as Apple is to electronics and Ferrari is to cars.  Each of them has the same customer base.

post #23 of 32
Quote:
Originally Posted by mstone View Post
 
 I once sold a 69 kilo bag of green coffee to Starbuck a few years ago. 
 

Are you a farmer?  A broker?  There's some fine coffee grown in Panama. Was yours something special or unusual?

post #24 of 32
Quote:
Originally Posted by Slurpy View Post
 

 

I'm not sure if you've ever stepped foot in a Starbucks, but it sells neither beer nor wine. 

They will soon at selected locations. They tested it and announced a rollout.

 

"Starbucks to Bring Alcohol Sales to Thousands of Stores"

 

http://www.bloomberg.com/news/2014-03-19/starbucks-to-bring-alcohol-sales-to-thousands-of-stores.html

post #25 of 32
Quote:
Originally Posted by SudoNym View Post
 
Quote:
Originally Posted by mstone View Post
 
 I once sold a 69 kilo bag of green coffee to Starbuck a few years ago. 
 

Are you a farmer?  A broker?  There's some fine coffee grown in Panama. Was yours something special or unusual?

Yes x 3

Life is too short to drink bad coffee.

Reply

Life is too short to drink bad coffee.

Reply
post #26 of 32
Quote:
Originally Posted by mstone View Post

Yes x 3

PM me some recommendations, please. Hopefully someone close carries. Perhaps Whole Foods?
post #27 of 32
Quote:
Originally Posted by pmz View Post

Why would you tip at Starbucks? You don't tip at McDonalds..

Yes, I do. Well I would if I did patronize either. Same reason I tip, ever.
I always round up to the next full Euro at least; at anything that even remotely resembles a restaurant. Like at the döner kebap place; or the odd occasion when I am at Burger King (the local one is in an upscale neighborhood, so the clientele is bearable).

For one, this spares me the bother of small change. But if the real reason to tip is lost on you, then that loss is yours. Hint: it's not so much showing my appreciation for the services rendered, than much more what I get in return. And no, not better service next time (although that as well); but rather something intangible. Let's just say that there's other currencies in this world than money.
post #28 of 32
I see. Many of you don't tip because the coffee is "overpriced". Three questions:
1. Do you do the same at restaurants that charge $50 for a meal consisting of items that don't cost more than $10?
2. Do you think the people who work at Starbucks get a commission? (!)
3. If you're too cheap to acknowledge service with tips, why in the world do you even go to Starbucks?? There are lots and lots of cheaper alternatives (including mooching from friends).

Inquiring minds want to know . . .

(I have never worked in the food service industry, but I do know that salaries are based on those who do getting tips).
post #29 of 32
How does the staff receive tips left using the app?
post #30 of 32
Quote:
Originally Posted by benjitek View Post

How does the staff receive tips left using the app?

I asked a few of the staff that yesterday as I was demonstration the mechanics of the pop up after the purchase. They we're did to know yet but obviously curious. Will check back around their pay-date.
post #31 of 32
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post #32 of 32
Quote:
Originally Posted by Slurpy View Post
 

 

I'm not sure if you've ever stepped foot in a Starbucks, but it sells neither beer nor wine. 

Some Starbucks >do< serve beer and wine -- thanks though for stopping by ;-)

 

http://www.starbucks.com/coffeehouse/starbucks-stores/starbucks-evenings
http://www.starbucks.com/coffeehouse/starbucks-stores/starbucks-evenings/locations

 

Remember, Google is your friend -- less embarrassing to do a quick search before posting: https://www.google.com/search?q=starbucks+beer+and+wine

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