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45% of businesses offer Macs to employees, 77% find Apple more reliable - survey

post #1 of 33
Thread Starter 
A new survey of IT decision makers in the enterprise found that almost half of businesses now offer their workers Macs, while the vast majority feel Apple's Mac platform is more reliable than PCs running Microsoft's Windows.

New 15-inch MacBook Pro


The new details were released this week by virtualization maker Parallels, which polled more than 200 IT heads about their attitudes towards Macs in the enterprise. The survey found that 45 percent of businesses currently give employees the option of using a Mac at work.

Among those who don't offer Macs, a whopping 95 percent said they would be more likely to do so if they had access to a single central management system for both Windows PCs and Macs.
Most IT decision makers agree that Apple's Mac platform is more reliable, easier to support, and would even help attract employees.
Apple's Mac lineup also ranked favorably against Windows when IT decision makers were asked about performance and reliability. Among those polled, 77 percent said Macs are more reliable than Windows machines, 65 percent said Macs are easier to support, and 65 percent said offering Macs would likely help attract employees.

Still, Macs are being held back in the enterprise because many decision makers -- 70 percent at those who do not offer Macs -- said they don't have the expertise to manage Apple's devices. And 68 percent of IT heads at Mac-less businesses said they don't allow Apple hardware because they are unable to run Windows applications in OS X.

Apple has steadily been gaining market share in the enterprise, with recent trends suggesting the company could account for 11 percent of the total global business market by 2015. Many believe the strong performance seen by the Mac is being driven by a so-called "halo effect" with the iPhone, as corporations and their workers begin to buy into Apple's ecosystem.

In addition, Apple has also been making strides in security and encryption -- advances that have helped to make both iOS and OS X viable and attractive options for government agencies.
post #2 of 33
What an awesome differentiator as a business to offer macs.
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post #3 of 33
As to the 45% part of the survey: wow!
As to the 77% part of the survey: duh!
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post #4 of 33
1) I believe the latest PWN2OWN had someone stating Mac OS X is secure, which is good.

2) I wonder what 45% actually refers to. I doubt it's Macs to any and all 'PC' using employees but rather just to certain employees, like executives, that might request an iMac, MBP, or MBA.

3) The problem that still plagues Macs in the enterprise is lack of robust remote management system that can be administered from a central server. Windows, even ones still on XP, with Windows Server is extremely robust. I hope Apple sees the opportunity here to make Mac OS X great for the enterprise.

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post #5 of 33
A version of Quickbooks for the Mac with the same features as the Windows version would really help.
post #6 of 33

"The survey found that 45 percent of businesses currently give employees the option of using a Mac at work"

 

What is left out of the article is an explanation of the "option of using a Mac at work".  Since the survey was by Parallels, it is obvious the companies are using Windows, since 90% of businesses use Windows PCs.  So the option is for the employee to use their own Mac running Windows via Parallels or Boot Camp.  The vast majority of companies do not buy $1,000 Macs for their employees.  Companies prefer $300 bare-bones PCs to run their business because it is all about expenses.  Most companies use proprietary software that only runs on Windows, and their business is using Windows Server and Exchange.  So don't think 45% of companies are handing out Macs to their employees when they request it, because it is not happening.

post #7 of 33
@hillstone
Correct me where I am wrong. Someone does a survey and finds the percentage but you just know this for a fact?

Thanks
post #8 of 33
Quote:
Originally Posted by SolipsismX View Post

1) I believe the latest PWN2OWN had someone stating Mac OS X is secure, which is good.

2) I wonder what 45% actually refers to. I doubt it's Macs to any and all 'PC' using employees but rather just to certain employees, like executives, that might request an iMac, MBP, or MBA.

3) The problem that still plagues Macs in the enterprise is lack of robust remote management system that can be administered from a central server. Windows, even ones still on XP, with Windows Server is extremely robust. I hope Apple sees the opportunity here to make Mac OS X great for the enterprise.

 

I work for a very large company and they offer Macs to all employees. It is employee choice and has nothing to do with what their job is. However, contractors can only get PCs. 

post #9 of 33

Think of all those poor slobs out there with their newly acquired MCSE certificates from the local Sanford Brown vocational college. Oh the humanity!

post #10 of 33

And 23% have shit for brains,

post #11 of 33
Quote:
Originally Posted by hillstones View Post

"The survey found that 45 percent of businesses currently give employees the option of using a Mac at work"

What is left out of the article is an explanation of the "option of using a Mac at work".  Since the survey was by Parallels, it is obvious the companies are using Windows, since 90% of businesses use Windows PCs.  So the option is for the employee to use their own Mac running Windows via Parallels or Boot Camp.  The vast majority of companies do not buy $1,000 Macs for their employees.  Companies prefer $300 bare-bones PCs to run their business because it is all about expenses.  Most companies use proprietary software that only runs on Windows, and their business is using Windows Server and Exchange.  So don't think 45% of companies are handing out Macs to their employees when they request it, because it is not happening.

Anecdote: my company buys $2k hp laptops and we use Citrix for many things.
post #12 of 33
Quote:
Originally Posted by AppleInsider View Post

Apple has steadily been gaining market share in the enterprise, with recent trends suggesting the company could account for 11 percent of the total global business market by 2015. Many believe the strong performance seen by the Mac is being driven by a so-called "halo effect" with the iPhone, as corporations and their workers begin to buy into Apple's ecosystem.

History will show that the beginning of Microsoft's downfall in its virtual lock on the Enterprise market began with its multi-year absence in the emerged Phone and Tablet markets. In addition, the MBA, which had design appeal along with light weight, drove the executives of Fortune 2000 companies to DEMAND that IT make it possible for them to use Apple computers at work.

This was an inversion of IT's power to dictate and control what hardware/software would be allowed on their networks. The secondary effect was that management was able to learn how reliable Apple's computers actually are, along with the iPhones and iPads. Will this trend continue? The results of the survey indicate it well may. However the survey didn't show the ground swell of Apple love spilling out of campus IT graduates who have enjoyed their Apple products their whole campus life. Microsoft's absence over the last SEVEN years with sexy answers to the NBA, the iPhone, and the iPad, has done themselves in for a whole generation of graduates.

Microsoft: Dead man walking.
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post #13 of 33
Quote:
Originally Posted by Phone-UI-Guy View Post

I work for a very large company and they offer Macs to all employees. It is employee choice and has nothing to do with what their job is. However, contractors can only get PCs. 

Owww! They know how to brand the contractors as LOOSERS.
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post #14 of 33
Quote:
Originally Posted by Phone-UI-Guy View Post
 

 

I work for a very large company and they offer Macs to all employees. It is employee choice and has nothing to do with what their job is. However, contractors can only get PCs. 

Same with my company. I have been using a Mac along with a Thinkpad as far back as 1993. 

post #15 of 33

100% of IT professionals surveyed said they preferred Win 7 or XP to Win 8.

 

(I just made up that statistic but it sounds about right to me.)

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post #16 of 33
Quote:
Originally Posted by Phone-UI-Guy View Post
 
I work for a very large company and they offer Macs to all employees. It is employee choice and has nothing to do with what their job is. However, contractors can only get PCs. 

How do they handle Macs logging on to Active Directory? Does the company provide Office for Mac? Aren't there a lot of Windows proprietary files being shared around like Access?

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post #17 of 33
Quote:
Originally Posted by mstone View Post

How do they handle Macs logging on to Active Directory?

Specifically or in general? In general, it's pretty straightforward albeit doesn't have the same level of support as with Windows.

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post #18 of 33
Quote:
Originally Posted by Macky the Macky View Post

Microsoft: Dead man walking.
Think of all those poor slobs out there with their newly acquired MCSE certificates from the local Sanford Brown vocational college. Oh the humanity!

 

Oh please. Microsoft is the #1 enterprise software company in the world. There is more to enterprise software than the laptops and tablets that sales and HR uses to make their presentations. Microsoft has the #1 business database, the #1 business server, the #1 email server, the #1 directory server, the #1 business communications server, the #1 collaboration server ... you name it. They do have some competition in some of those areas, like Oracle for databases and Sun for directory/email/communications/collaboration servers, but no single company competes with them in every segment of the enterprise market, and in some segments their #2 or #3 competitor is open source products.  (And they are the #3 cloud computing company behind Amazon and Google.)

 

Incidentally, you can integrate OS X and similar into Active Directory. (You can even integrate Linux into Active Directory, as tons of IT infrastructures have both Windows and Linux servers.) It just isn't as easy and the integration isn't as good, but it is very possible. So even if a company went exclusively OS X with their desktops, laptops and tablets, switching to an Apple directory server (assuming Apple ever sees fit to make such a thing) likely wouldn't happen.

 

Just like Samsung is way more than just their Android tablets and smartphones, Microsoft is way more than just Windows. If anything, Windows is holding Microsoft back. They need to scrap it and start over. They need to come out with a lightweight but excellent Android or FirefoxOS type OS for consumer devices and then something really powerful, high performance, flexible etc. for the business/professional/technical users and gamers, many of whom are switching to Apple and Linux anyway. Incidentally, a lot of business are switching from Windows XP to Linux instead of Windows 7 or Windows 8, especially banks. http://www.ecumenicalnews.com/article/banks-turning-to-linux-to-replace-windows-xp-on-their-atms-22976

 

The second that a company likes Samsung realizes that a powerful but user-friendly flavor of Linux could be used to sell quality hardware, Windows is dead. (Rumor has it that this is Samsung's actual goal for Tizen. They have already released a 12 inch Android tablet that is clearly meant to compete with Windows laptops for business consumers, and are also making Chromebooks. They merely need to switch from the Google OSes to a better, more powerful one of their own.)

 

To his credit, I think that Natella realizes this. They just renamed Windows Azure (Microsoft's cloud platform) to Microsoft Azure, and that was clearly his doing.

 

But it is Windows that is dead, not Microsoft. And were Microsoft to finally emulate what Google did years ago and just come out with their own flavor of Linux already (either to sell it as their next business OS or use it to sell hardware) and use the downloadable app/cloud application driven model to deploy software to it, it would give them a real shot in the arm. (They could do this tomorrow. Or better yet, they could have done it 3 years ago instead of wasting all that time and money embarrassing themselves with Windows 8 and now continuing the failure with Windows 9, which will not sell but will only infuriate everyone who has undergone the expense and difficulty of adopting and defending Windows 8.)

 

Of course,

post #19 of 33
Quote:
Originally Posted by SolipsismX View Post
 
Specifically or in general? In general, it's pretty straightforward albeit doesn't have the same level of support as with Windows.

I was pretty sure it could be done I just didn't know how. Looks like quite a few steps to getting it working.

 

I tried setting that sort of thing several years ago. I could never get working. The article says OS X 10.5+ so maybe that was my problem. 

 

Still seems like an ongoing hassle though. I can tell you for sure our IT manager isn't going offer any help. I just use Windows when I need to connect to the Windows network. Fortunately that isn't very often. My printer has an IP address and Mac/Windows drivers so we print directly to it with Mac or Windows machines. Every once in a while I'll manually sync up our files from their Windows server and copy them on to my Linux server using SMB. Mostly just some ISO documentation records.

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post #20 of 33
Quote:
Originally Posted by Phone-UI-Guy View Post
 

 

However, contractors can only get PCs. 

 

Except contractors are more likely/required to BYOD.   Which is just fine for me!

post #21 of 33
Quote:
Originally Posted by PhilBoogie View Post

As to the 45% part of the survey: wow!
As to the 77% part of the survey: duh!

That 33% 23% are just plain wrong though. 1biggrin.gif
Edited by digitalclips - 3/25/14 at 7:28pm
Been using Apple since Apple ][ - Long on AAPL so biased
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Been using Apple since Apple ][ - Long on AAPL so biased
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post #22 of 33
Quote:
Originally Posted by monstrosity View Post

And 23% have shit for brains,

Totally laughed out loud
post #23 of 33
Quote:
Originally Posted by mensmovement View Post
 

 

Oh please. Microsoft is the #1 enterprise software company in the world.

 

 

Well at least you get some idea of how Apple supporters feel when your side continually predicts the company’s demise, irrelevancy, etc.

post #24 of 33
Quote:
Originally Posted by mstone View Post
 
Quote:
Originally Posted by Phone-UI-Guy View Post
 
I work for a very large company and they offer Macs to all employees. It is employee choice and has nothing to do with what their job is. However, contractors can only get PCs. 

How do they handle Macs logging on to Active Directory? Does the company provide Office for Mac? Aren't there a lot of Windows proprietary files being shared around like Access?

 

There is a tool for users to add their machines to AD. You can then configure the AD association in System Preferences under Login Options. I'm not running the corporate image and have not integrated myself with AD, but have zero problems operating in our environment which includes Exchange. Our IT department also needs to support Linux, so they have to be careful about how accessible things are to the various users.

 

They do license Office for Mac, but I tend to stay away from it. I know other folks that use it quite a bit for Excel, Powerpoint, and Outlook. I have not seen an Access database in over a decade, so that has not been a problem here. All the real backend systems and databases people need to do their jobs are in Oracle, SAS, etc. There is even a significant number of engineers on Mac now that they are not restricted by Windows only tools.

post #25 of 33
The sooner we get windows, office, share point and the other loads of crap Microsoft produces out of our businesses the sooner we can spend less time upgrading, repairing and generally wondering WTF the designers who created them we're thinking.
post #26 of 33
No link to the source?
post #27 of 33
I was with a company a few years back that had the typical tunnel vision mindset of Windows IT departments. We upgraded our Macs and bought an Xserve. Rather than letting us manage the server, the IT guys insisted that servers by definition should be operated by them. They had never managed Macs before and we had been cranking merrily along for years with all our Macs, but they insisted and the brass (who know nothing of such things) said okay.

The next thing we knew, the IT guys came into our department, locked down our Macs so that we could could not perform such standard fixes and trashing a prefs file. If an app was acting up and needed its prefs file trashed, we'd have to submit a ticket and then sit around doing nothing for several hours until the IT guy finally appeared. He entered the root password and then (get this!) he asked _us_ how to fix it.

Eventually, one of the IT guys ended up playing around with the Xserve and managed to reformat the whole thing, trashing all our files. They had backed up around 5% of our stuff. As a result, the head of IT pronounced Macs to be absolute junk, threw the server in the trash (literally) and switched us back to the Windows server. Our machines remained locked down. It was totally asinine.

I left a few months later, moving on to greener pastures where I could do my work without the annoyance of this kind of idiocy. Unfortunately, there are hundreds of companies just like this. Eventually they will grow old and die and over the generations, they might end up with IT guys who have not been raised in the atmosphere of Windows IT paranoia. I don't think I will live to see it, though.
post #28 of 33
Quote:
Originally Posted by TYancy View Post
Eventually, one of the IT guys ended up playing around with the Xserve and managed to reformat the whole thing, trashing all our files. They had backed up around 5% of our stuff. As a result, the head of IT pronounced Macs to be absolute junk, threw the server in the trash (literally) and switched us back to the Windows server. Our machines remained locked down. It was totally asinine.

Typical BS from Windows IT people.  I worked at a video post house for 20 years and we had to fight with the main office on a regular basis to keep them from converting us to Windows.  One time they bought two PCs and switched our Avids to the Windows version.  The two editors hated it and had tons of problems.  So then the company had to buy two new Macs with the proper version of Avid since the editors were not getting work done on the PCs.  Additionally, I eventually became the IT manager and we never used Active Directory or accounts - all the Macs were just networked together and everyone had Admin access.  Never had any issues.  My people were smart enough not to mess with things they didn't understand and let me fix their issues.

post #29 of 33
Quote:
Originally Posted by hillstones View Post
 

Companies prefer $300 bare-bones PCs to run their business because it is all about expenses.

 

Lots of companies understand that those $300 PCs are not good investments and buy more expensive, higher quality hardware. For the same level of hardware quality as a Mac you're going to be paying about the same amount for a PC.

 

Besides, they can also get Mac Minis for only $600 each. If portability isn't a requirement they're a great choice.

post #30 of 33

Lots of companies do NOT want to invest in more expensive equipment.  Certain Places like the city (who i used to work for) give options to the employee on what kind of machine they want.  ALL OF THESE ARE PC's / Laptops, but as time went on....the choices were getting smaller for machines, and so were the specs on them (most of the time...ill be honest, ppl would get overkill like Finance wanting i7 with 8gb ram and dedicated video card...just to do excel worksheets).  Only video dept used Macs as that has been for most companies i have worked for.  In the Medical field, Dr's prefer Macs, but it makes no sense to me as they just use them to connect to TS.  So you want to spend over $2000 from your overhead on a Macbook Pro....just to connect and stay connected to a windows environment 99% of the time?  Just stupid if you ask me.  Look, i like Macs as they are great for Multimedia, but the reality is that M$ will NEVER be replaced anytime soon.  As an IT admin, working with Macs is not something that ANY IT admin wants to deal with.  At least ones that i have encountered, and trust me....thats quite a few.  This whole statement, that Macs are more secure (now some brag about the Unix Kernal all of a sudden)...well of course it is....if you were planning to attack with a form of malware....you are NOT going to write something for a small population...you WILL write something for the masses...which is and is going to be for a long time...PC's.

 

I know i went all over the place here, but was trying to touch on everything that was said in this thread.  Bottom line is that Macs are not going to be a standard anytime soon.  Most applications that are business based are and will be Windows based, and will stay like that for a very long time.  Now I know that Apple enthusiast at times live in a fantasy world and for years keep proclaiming that Windows time in the workplace is coming to an end...not happening.  Linux will not replace day to day operations for most end users nor will OSX.  Bottom line....i would rather spend less money on thin clients just to connect to a Citrix environment / TS(after all...this is what most people who have Macs do anyways), then spend way more on an Apple product.  Things like SQL, AD, Exchange, ISA, ect.....all heavy implemented in most infrastructures.  I for one do not hate Apple, but i would never want to run an IT office based off of Apple.  As someone mentioned, "sure you can integrate AD, and M$ services into apple network, you just need to get this third party...blah blah blah".  Thats my point, time and compatibility out of the box is not ideal...more time down...more money lost.  Now if i was running a video editing dept and various multimedia...thats another story, but im talking about typical offices and medium to large businesses. 

post #31 of 33
Originally Posted by spurs2k13 View Post
Lots of companies do NOT want to invest in more expensive equipment.

 

Yeah, we know that some companies don’t care about quality of service.

 
Just stupid if you ask me.

 

Were you asked? Do you not understand how a more user-friendly and reliable terminal might help a situation?

 
Look, i like Macs…, but…
I for one do not hate Apple, but

 

*sigh*

 
As an IT admin, working with Macs is not something that ANY IT admin wants to deal with.

 

Explains why so many are explicitly choosing to deal with them, huh.

 
At least ones that i have encountered…

 

There. See? You.

 
This whole statement, that Macs are more secure (now some brag about the Unix Kernal all of a sudden)...well of course it is....if you were planning to attack with a form of malware....you are NOT going to write something for a small population...you WILL write something for the masses...which is and is going to be for a long time...PC's.

 

Oh, SHUT UP. The “security through obscurity” argument has NEVER, EVER been true. 

 
Bottom line is that Macs are not going to be a standard anytime soon.
 


Already are. Update your sources.

 
Linux will not replace day to day operations for most end users nor will OSX.

 

Funny. Because if you read the article, you’d see that’s wrong.

 
…then spend way more on an Apple product.

 

Except Apple products have been repeatedly shown to cost less than their alternatives.

 
Thats my point, time and compatibility out of the box is not ideal...more time down...more money lost.  

 

For someone talking about down time and lost money, you sure seem to be missing… everything about Apple products. Oh, and it’s literally no more difficult to connect to services on a Mac than elsewhere.

post #32 of 33

 

 

Quote:
 Yeah, we know that some companies don’t care about quality of service.

 

Stupid....that's like saying.....you got a Camary when you could've gotten a Lexus....i guess you don't care about quality.  Asthetics.....Just down right vague and means nothing.  

 

Quote:
Were you asked? Do you not understand how a more user-friendly and reliable terminal might help a situation?

 

Exactly....and what is the TS connecting to again?  O that's right...WINDOWS environment

 

Quote:
*sigh*

 

Don't confuse honesty with biased like which you are showing

 

Quote:
Explains why so many are explicitly choosing to deal with them, huh.

 

No they are not.  You are making that up.

 

Quote:
There. See? You

.

No clue what this means

 

Quote:
Oh, SHUT UP. The “security through obscurity” argument has NEVER, EVER been true.

 

OK maybe the rabid fan base has weakened on this stance

 

Quote:
Already are. Update your sources.

 

Sources?  Here's the irony of this....those "sources" are hosted running guess what...NOT any form of apple, and ill let you guess the rest.  Ive been in medical, city, and SMB, and NONE of those EVER have had ANY plans to change infrastructure, so this is a big lie, and getting sources from sites like appleinsider and what not....that's like saying....Pepsi says on pepsifan.com that coke is losing ground, and Pepsi will soon replace it as the dominant drink.  SMDH

 

Quote:
Funny. Because if you read the article, you’d see that’s wrong.

 

See previous statement

 

Quote:
Except Apple products have been repeatedly shown to cost less than their alternatives.

 

Ive done budgets....this is FALSE.  Again....making things up is not going to change anything.  

 

Quote:
For someone talking about down time and lost money, you sure seem to be missing… everything about Apple products. Oh, and it’s literally no more difficult to connect to services on a Mac than Else

 

 

And what is that exactly that i am missing?  Enlighten me please on how switching over a windows environment to an alternative....is beneficial to anyone?  I'm sure you are correct, it is not as difficult as any other system in place, but when you have majority of infrastructures running off of SQL, Exchange, DS's running 2k8, 12, ect, EQL storage with iSCSI, ect.....any logical admin is NOT going to revamp a system just because Apple has grown over the years from a personal use standpoint.  Which is i think where you are getting confused....between personal and live production environments. 

 

 

 

In closing....as much as many of you think that the world hates Apple....we don't.  I would love to have an iMac as Final Cut is awesome, and a great multimedia machine with great capabilities, but that will not carry over into day to day SMB and even corporate.   The only people who I have EVER seen use Apples are people in the multimedia world.  Again, this % far weighs much less than anything else that i mentioned.  If Apple is your choice of computing, that is fine, and i respect that, but don't create false illusions that M$ in the workplace is on its last leg.  Corps like M$....everyone should know by now.  Too big to fail.

post #33 of 33
Originally Posted by spurs2k13 View Post
that's like saying.....you got a Camary when you could've gotten a Lexus....i guess you don't care about quality.  Asthetics.....Just down right vague and means nothing.  


The difference between Apple and Microsoft products is not aesthetics, for heaven’s sake.

 
Exactly....and what is the TS connecting to again?  O that's right...WINDOWS environment

 

You’ve missed the point.

 
Don't confuse honesty with biased like which you are showing

 

Don’t confuse honesty with trolling.

 
No they are not.  You are making that up.

 

Wow. Guess the title of the article is wrong, the content of the article is wrong, and all the businesses that have explicitly said just what I said are lying to you. Huh.

 
No clue what this means

 

Not knowing how something that pertains to only you would pertain only to you sounds like one of the key reasons you don’t comprehend the article. 

 
OK maybe the rabid fan base has weakened on this stance

 

So just insults. No proof, no evidence, no examples… just insults. Shut up and go away. This has never been the case. Ever. It has nothing to do with fans, it has nothing to do with belief.

 
Sources?  Here's the irony of this....those "sources" are hosted running guess what...NOT any form of apple, and ill let you guess the rest.

 

That’d be profound if it supported your statement or rebutted mine in any way. You’ve yet to prove that Apple isn’t a standard.

 
getting sources from sites like apple insider and what not....that's like saying....Pepsi says on pepsifan.com that coke is losing ground, and Pepsi will soon replace it as the dominant drink.


You don’t seem to comprehend what I mean by ‘sources’, either.

 
See previous statement 

 

So all the stats that show Apple OS’ growing, Mac and iOS hardware ownership increasing, and every single piece of evidence in the industry in this regard… are lying? Good to know. Prove it.

 
Ive done budgets....this is FALSE.

 

WOW. You… I just… I’m blown away. YOU have done budgets. That’s almost… it’s biblical in its impact on… 

 

Oh, wait, no, you’re completely and utterly wrong. Again.

 
Corps like M$....everyone should know by now.  Too big to fail. 

 

Great attitude. Way to solve the problem.

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