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Pioneer announces first aftermarket Apple CarPlay systems, coming this summer starting at $700 - Page 2

post #41 of 43
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Originally Posted by SolipsismX View Post

I'm certainly not a fan of it. It's not their fault I'm just one of an endless number of people they deal with so I don't think neither want nor believe their apology. However, since there job to resolve questions and concerns I want them to focus on that. I'd rather them say "Let me see what i can do for you." That still a boilerplate line but it tells me they are looking for a solution instead of just trying to coddle me, which I find highly insulting.

I especially hate when a CSR picks up after being on hold to go through some diatribe before I can speak. Make it simple, "My name is , what can I help you with?"

I go further—I can't stand being asked 'What can I help you with?' I don't need their help.
“I wasted time, and now doth time waste me.”
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“I wasted time, and now doth time waste me.”
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post #42 of 43
Quote:
Originally Posted by Benjamin Frost View Post

I go further—I can't stand being asked 'What can I help you with?' I don't need their help.

Well if you're calling a company and decide not to use the automated system you are wanting some sort of assistance. In a retail store I don't want people coming up to me when I'm actively trying to get their attention but I do accept that I'm in their store and that by engaging people they are statistically more likely to buy as well as not steal.

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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AppleInsider › Forums › Mobile › iPhone › Pioneer announces first aftermarket Apple CarPlay systems, coming this summer starting at $700