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Apple pledges to fix longstanding iMessage bug in upcoming iOS update - Page 2

post #41 of 85
Quote:
Originally Posted by thompr View Post

I am fine with Apple continuing to try doing what they are currently doing with their iMessage, but I think they should fire off an SMS version relatively quickly to all unconfirmed iPhone endpoints (the ones they couldn't confirm delivery to) associated with an iCloud account.  Worse case scenario, your iPhone may occasionally receive both versions.  (Note that iOS could even suppress the second one received if iCloud associates a tag with the iMessage once it goes out.)  But even if the user ends up getting both versions, that is far better than not receiving any, which is what happens now.

Thompson

I would personally hate that as it would cost me a lot of money to be on a flight and get dozens of messages sent to SMS as well as iMessage once my phone reconnects.

Even if they removed the iMessage messages from the server I would still be annoyed because 1) I now have disjointed conversations that are spread across multiple threads, and 2) have to pay 30¢(?) per each SMS/MMS on AT&T since they only have a per message or $20(?) per month unlimited service which I think is ridiculous.

In the past I have had AT&T disable SMS/MMS but I have one person who still needs to send me an occasional SMS so it's now enabled. If I turned it off again under your system all those would get forwarded to my telcp's SMS server and then vanish as the SMS server doesn't inform the sending server of this setting as it's not designed for that, just as iMessae severs arenlt designed to send to telco SMS servers — and I doubt they ever will. SMS messages are sent directly to the telco from the device over the carrier signal, not as standard IP data.

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"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #42 of 85
Quote:
Originally Posted by thompr View Post

Yes, as I said in one of my sentences, they already do something like this, but it is very very crappy.  They should do a better job.

And this doesn't have anything to do with the SMS system and telcos... the failure happens when they are checking for delivery of the iMessage over data channels.  They should be able to do this far more reliably and quickly than they are doing it now.  

Thompson

If it is slow, it's likely they run on different networks or even operated by different parties.

I wonder if the recent Apple CDN rumor will help address it. They may need to "own" and upgrade more of the infrastructure to improve the QoS. That and the SMS/MMS side fixes (for non-iOS users) seem unavoidable.
post #43 of 85

Let's see. I lost my iPhone and replaced it with an android. Not having my original phone, I had absolutely no way to disable it on my end so I:

1) Went to an apple store and they didn't know what to do except call apple support

 

2) Called apple support, after jumping through hoops as my phone was no longer within warranty meaning apple support was no longer covered. They blamed it on the carrier.

 

3) Went to the carrier (even though I knew it made no sense that they could be responsible) and THEY OFFERERED TO LET ME BORROW AN IPHONE SO I COULD STICK MY SIM IN, login to iCloud and disable iMessage (point being so far the evil carrier employees have been more helpful than apple). Unfortunately that didn't work for some reason I'm not remembering.

 

4) Called back apple support and got someone who could apparently disable it on their end. He needed me the verify over SMS I had the same number on my new phone but I never got the text so he couldn't do anything. He suggested I wait 2 weeks as the certificate was going to expire soon anyway.

 

5) Wait 2 week (ontop of the month and a half  I've already spent of messages being lost to the ether) and the problem resolves itself.

 

All this hassle over a problem they've known has existed for 3 years and affects EVERY SINGLE person who switches from an iPhone to anything else.  WTF.

post #44 of 85
Quote:
Originally Posted by SolipsismX View Post


I would personally hate that as it would cost me a lot of money to be on a flight and get dozens of messages sent to SMS as well as iMessage once my phone reconnects.

Even if they removed the iMessage messages from the server I would still be annoyed because 1) I now have disjointed conversations that are spread across multiple threads, and 2) have to pay 30¢(?) per each SMS/MMS on AT&T since they only have a per message or $20(?) per month unlimited service which I think is ridiculous.

In the past I have had AT&T disable SMS/MMS but I have one person who still needs to send me an occasional SMS so it's now enabled. If I turned it off again under your system all those would get forwarded to my telcp's SMS server and then vanish as the SMS server doesn't inform the sending server of this setting as it's not designed for that, just as iMessae severs arenlt designed to send to telco SMS servers — and I doubt they ever will. SMS messages are sent directly to the telco from the device over the carrier signal, not as standard IP data.

Well Apple better figure something out, because between you and I, we cover both ends of the "can't afford it" spectrum:  I can't afford to miss too many regular text messages and you can't afford to receive too many.  :-)

 

But all joking aside, Apple really needs to solve this.  I am not one of these Android switchers, and I have known about this problem for quite some time.  I just deal with it because Android sucks worse in total than this little issue does.  People who have switched away from Apple are likely to be much more incensed about it.

 

Thompson

post #45 of 85
Quote:
Originally Posted by DaveN View Post

I'm still trying to figure out how that woman who filed the lawsuit was 'penalized and injured'. Did she text 911 saying she was having a heart attack and the whambulance never arrived? Or did her girlfriend not receive the "OMG, it is raining again today" message?

So you're saying it wouldn't bother you if Apple misdirected your incoming text messages so you never see them? I don't believe you.

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post #46 of 85
Quote:
Originally Posted by sflagel View Post
 

Correct. I spend about a quarter of my life traveling. My wife also has an iPhone, and does not want to constantly change her settings between iMessage (for her friends and family in the UK) and SMS (to reach me). Not to mention people that do not know that I am traveling. Very very annoying. And very expensive because I end up just having data roaming ON all the time.....

 

So buy a PAYG SIM with enough data to suit your needs, it's cheaper than roaming AND iMessages will come to your normal phone number.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #47 of 85
Sure. But then my phone number doesn't work... There are many workarounds. I think Apple should just fix the problem. And network providers should stop robbing us. I am not even complaining, I was just pointing out that this problem doesn't come up only when you change phones. It also comes up when you travel internationally.
post #48 of 85
It's all to do with "presence". So FaceTime is broken as well - at least for me 1frown.gif
post #49 of 85
d
Quote:
Originally Posted by Mazda 3s View Post

LOL, it's been 3 years already! 

Sorry, I didn't realize this problem has been impacting people for three years. Seems out of character for Apple to let this fester for that long. Why no outcry sooner? Have people really been textless for 3 years? I would have changed my number. C'mon Apple, step to it!
post #50 of 85
Quote:
Originally Posted by DewMe View Post

d
Sorry, I didn't realize this problem has been impacting people for three years. Seems out of character for Apple to let this fester for that long. Why no outcry sooner? Have people really been textless for 3 years? I would have changed my number. C'mon Apple, step to it!

If the previous AI thread on the subject is anything to go by there are a lot of reasons this didn't come to Apple's attention sooner as a "problem" even though it seems impossible no one would have discussed this scenario when they were designing the system.

The problem is that it happens after you're on another phone by a different vendor. It's also not guaranteed to happen and you'll still get SMS/MSM from those with non-iPhones as well as those with iPhones that aren't using iMessage at all for some some odd reason, like a data connection issue. There would also need to be a certain level of iPhone to other phone switchers that have noticed the issue and reported it, which isn't likely to happen unless they get plenty of messages from one or more iPhone users.

But it's the first thing that has made many on this site think it's an Android issue or NOT an Apple issue even after the details of the issue had been derailed across many pages.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #51 of 85

While we're on the subject of Messages, does anyone else jump back and forth between iOS and OSX? If so, are you still finding, as I am, that the OSX window often displays new messages out of sequence? In my case it seems to happen when the other party was the last to write something and the app is closed on both my iPhone and the Mac. If I open the app on the Mac, the last message from the other party will often be somewhere up the history rather than at the end where it belongs.

 

It's done that since Day One so it makes me wonder if there's something *I* can be doing or if it's just a bug and hasn't been a priority for Apple.

Lorin Schultz (formerly V5V)

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post #52 of 85
Simple things. 1smile.gif
1. If you simply want to use SMS as regular SMS, then do not sign in to IMessage on your IPhone. This will cause your phone number to be used as normal SMS.

BUT, you will not be able to access your messages on any other devices, such as your IPad, IMac, etc.

Also, you will not get notice when the message is delivered or that the other person has read it.

Also, whenever you trade in a device, you need to RESTORE THE DEVICE THROUGH ITUNES AND SETUP AS A NEW PHONE!

You then also need to sign out of IMessage on any device that uses your same Apple ID.

So, simply put, if you do not want to have yoir number tied to IMessage, then skip that part during Setup.

Also, regarding the Messages "bug", with the memory. When you "restore" the phone, you have to restore it as new through ITunes, and NOT restore a backup on to the phone. If you restore a backup on to the phone, you are simply going to be putting the same info that you are trying to erase back on to the phone.
post #53 of 85
Quote:
Originally Posted by Lorin Schultz View Post

While we're on the subject of Messages, does anyone else jump back and forth between iOS and OSX? If so, are you still finding, as I am, that the OSX window often displays new messages out of sequence? In my case it seems to happen when the other party was the last to write something and the app is closed on both my iPhone and the Mac. If I open the app on the Mac, the last message from the other party will often be somewhere up the history rather than at the end where it belongs.

It's done that since Day One so it makes me wonder if there's something *I* can be doing or if it's just a bug and hasn't been a priority for Apple.

I haven't had that issue for a long time. Since before Mavericks.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

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post #54 of 85
Quote:
Originally Posted by sflagel View Post
then you can write an iMessage and it will be sent as a sms.

You mean i twill be sent as an SMS.

iMessages are not converted to SMS

 

Quote:
Originally Posted by waterrockets View Post
Yeah, the iMessage app on the phone 

Messages is the app. It send iMessages or SMS/MMS.

 

Quote:
Originally Posted by sflagel View Post
The only way to get iMessages on your iPhone as sms 

You cannot get iMessages as SMS.

The sender will send either iMessage or SMS. If the receiver has iMessages set to Off, then the sender can only send SMS (except for this issue this article is talking about).

Quote:
Originally Posted by wubbus View Post

The biggest bug in iMessage is still the "Messages (saved)" bug that takes up 4GB of space on my iPhone and cannot be deleted. 

If they are "Saved" then you have not deleted them on the iPhone. Delete them, backup and restore your iPhone to recover that space.

post #55 of 85
Quote:
Originally Posted by Chris_CA View Post

You mean i twill be sent as an SMS.
iMessages are not converted to SMS

Messages is the app. It send iMessages or SMS/MMS.

You cannot get iMessages as SMS.
The sender will send either iMessage or SMS. If the receiver has iMessages set to Off, then the sender can only send SMS (except for this issue this article is talking about).

All this needs to be repeated despite my previous assumption that this was understood by anyone that owned an iPhone that read this forum.
Quote:
If they are "Saved" then you have not deleted them on the iPhone. Delete them, backup and restore your iPhone to recover that space.

I don't find this to be an ideal solution. I don't want all my history deleted as I routinely check for fairly recent items. I wish Apple had a solution that would allow you to purge files that are older than certain time frame or messages that are older than a certain time frame. Examples: Deleting all iMessages attachment files that are older than 1 years or deleting all messages older than 90 days.

Also, the only way I know to do it is to remove every single conversation I have on iMessages, which affects my conversations. This is not a very Apple-like solution and with the several hundreds of conversations I have this takes some time to complete. If you remove them manually from iMessage then restart your phone the messages that hadn't yet been deleted reappear. Since NAND is still slow it takes time for them to actually delete so you'll have to go into Usage and see how much the Messages app is using before you start so you can gauge before and after. I'd say my 2.6 GiB probably took about 15-20 minutes to completely erase. Note, I only did it because I ran out of room on my 16 GB / 12.82 GiB iPhone. I guess I need a larger capacity iPhone next time. 1hmm.gif


PS: You only need to do the delete the conversations. No need to do a Backup unless you want that as your newest default build, and there is no need to Restore the device.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #56 of 85
Quote:
Originally Posted by sflagel View Post
 

Correct. I spend about a quarter of my life traveling. My wife also has an iPhone, and does not want to constantly change her settings between iMessage (for her friends and family in the UK) and SMS (to reach me). Not to mention people that do not know that I am traveling. Very very annoying. And very expensive because I end up just having data roaming ON all the time.....

 

The only solution for both of you (and your wife) is not to use message app when you travelling. I find that WhatsAPP, LINE Chat, WeCHAT are excellent options. When you return home, you may resume using Messages. BTW, LINE Chat is my fav.

post #57 of 85
Quote:
Originally Posted by Rogifan View Post

Wait, I thought this was just something that had to be turned off in settings. So there actually is a problem that Apple needs to fix?

You can't turn it off in settings if you've already downgraded to a different phone OS and no longer have your old iPhone active or in your possession. I think of it as Karma for dumb people.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #58 of 85
Quote:
Originally Posted by Macky the Macky View Post


You can't turn it off in settings if you've already downgraded to a different phone OS and no longer have your old iPhone active or in your possession. I think of it as Karma for dumb people.

 

Hence the stupidity remarks, perhaps the person selling the new phone should give some advice or perhaps they are too preoccupied with commissions or spending the points they just earned in kickbacks from the new phone manufacturer.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #59 of 85
Quote:
Originally Posted by patsu View Post

I hope Apple see this as an opportunity. Seamless data roaming + "any" device messaging sounds like a good package if they can enhance iMessage to handle all these edge cases and extended use cases.


Apple does not control the phone's roaming capabilities. The service that you are able to access when outside of the country that your phone was designed to work in, is determined by the data and voice capabilities of the available networks overseas. Some iOS features, such as FaceTime and iCloud are not even available in some countries, due to local communications laws. Apple puts in the antennas that are agreed upon by the carrier that is claiming primary responsibility for the cellular service of that particular IPhone.
post #60 of 85
Quote:
Originally Posted by hill60 View Post

Hence the stupidity remarks, perhaps the person selling the new phone should give some advice or perhaps they are too preoccupied with commissions or spending the points they just earned in kickbacks from the new phone manufacturer.

What does a sales rep selling an Android phone (or any phone) know about the iMessage back end server configuration and shortcomings?

This is an issue with Apple's system. This is not an issue with Android. This is not an issue with Samsung. This is not an issue the customer. This is not an issue with the carrier's retail employee. Only Apple can resolve this issue!

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

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post #61 of 85
Quote:
Originally Posted by SolipsismX View Post


What does a sales rep selling an Android phone (or any phone) know about the iMessage back end server configuration and shortcomings?

This is an issue with Apple's system. This is not an issue with Android. This is not an issue with Samsung. This is not an issue the customer. This is not an issue with the carrier's retail employee. Only Apple can resolve this issue!

 

If they are selling phones they should know their products.

 

When wiping a phone iMessage is turned off, iCloud unlinked, find my iPhone disabled and the iPhone wiped or the person who buys it will not be able to activate it.

 

Then everything will work properly.

 

Someone did a half-assed job.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #62 of 85
Quote:
Originally Posted by Macky the Macky View Post
 
I think of it as Karma for dumb people.
Quote:
Originally Posted by hill60 View Post
 

Hence the stupidity remarks, perhaps the person selling the new phone should give some advice or perhaps they are too preoccupied with commissions or spending the points they just earned in kickbacks from the new phone manufacturer.

 

Wow. So you're saying there is NO area of your existence in which you are not an expert? There is no way your inexperience with a device or system could lead to you being caught in a situation you didn't expect? Especially one that isn't particularly obvious?

 

Every day there's a story about how someone got caught off guard, even when they THOUGHT they were doing everything right -- SNAFUs with home renovation permits, automotive or appliance failure issues, employment conflicts -- regular, "smart" people exercising due diligence and still being hit with unexpected unpleasant outcomes. I don't know why you'd disparage anyone in that situation. I feel bad for her and know that something similar could happen to me at any time.


Edited by Lorin Schultz - 5/22/14 at 11:16pm

Lorin Schultz (formerly V5V)

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post #63 of 85
Quote:
Originally Posted by hill60 View Post

If they are selling phones they should know their products.

When wiping a phone iMessage is turned of, find my iPhone disabled and the iPhone wiped.

Then everything will work properly.

Someone did a half-assed job.

JESUS FUCKING CHRIST! PAY ATTENTION! WIPING YOUR PHONE DOES NOT AUTOMATICALLY RELEASE YOUR PHONE NUMBER AS A VIABLE ADDRESS ON THE iMESSAGE SERVER (NOR SHOULD IT) WHICH IS WHY OTHER iPHONES SENDING OUT AN iMESSAGE END UP GOING NOWHERE! YOU'VE BEEN GIVEN THIS INFO FOR DAYS NOW OVER TWO THREADS AND HUNDREDS OF POSTS AND EVEN NOW, IN A THREAD WHERE APPLE HAS ACKNOWLEDGED AN ISSUE WITH THEIR SETUP, YOU"RE STILL CLAIMING IT'S THE CUSTOMER'S FAULT! SOMEONE DID A HALF-ASSED JOB AND IT WAS APPLE, BUT YOU'RE DOING AN EVEN WORSE JOB AT UNDERSTANDING THIS ISSUE.

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"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #64 of 85
Quote:
Originally Posted by hill60 View Post
 

 

If they are selling phones they should know their products.

 

When wiping a phone iMessage is turned off, iCloud unlinked, find my iPhone disabled and the iPhone wiped or the person who buys it will not be able to activate it.

 

Then everything will work properly.

 

Someone did a half-assed job.

 

 

Quote:
Originally Posted by SolipsismX View Post


JESUS FUCKING CHRIST! PAY ATTENTION! WIPING YOUR PHONE DOES NOT AUTOMATICALLY RELEASE YOUR PHONE NUMBER AS A VIABLE ADDRESS ON THE iMESSAGE SERVER (NOR SHOULD IT) WHICH IS WHY OTHER iPHONES SENDING OUT AN iMESSAGE END UP GOING NOWHERE! YOU'VE BEEN GIVEN THIS INFO FOR DAYS NOW OVER TWO THREADS AND HUNDREDS OF POSTS AND EVEN NOW, IN A THREAD WHERE APPLE HAS ACKNOWLEDGED AN ISSUE WITH THEIR SETUP, YOU"RE STILL CLAIMING IT'S THE CUSTOMER'S FAULT!

 

I've done it dozens of times when switching from my iPhone to my Galaxy S4 and back again with NO ISSUES whatsoever.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #65 of 85
Originally Posted by SolipsismX View Post
JESUS FUCKING CHRIST! PAY ATTENTION!

 

I smell a new tagline for this website. Also,


Edited by Tallest Skil - 5/22/14 at 11:06pm

Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
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Originally Posted by helia

I can break your arm if I apply enough force, but in normal handshaking this won't happen ever.
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post #66 of 85
Quote:
Originally Posted by hill60 View Post

I've done it dozens of times when switching from my iPhone to my Galaxy S4 and back again with NO ISSUES whatsoever.

1) Then post a fucking video of this removing your phone number from the iMessage server as soon as you turn off iMessage on your iPhone.

2) That action makes no sense because, as previously mentioned, you may have lost, broken, or had your phone stolen and had it wiped remotely, but you don't want to miss any messages that would be sent to you between the time you initiated this and setup a new device.

3) Your experiences, which sound extremely dubious, are not a reflection of what others have experienced. As noted many, many, many, times before THIS HAS NOTHING TO DO WITH THE FUCKIGN HANDSET BUT WITH THE SEVER NOT RELEASING THE NUMBER. This isn't rocket science!

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #67 of 85
Quote:
Originally Posted by SolipsismX View Post


Are you purposely being obtuse?

 

In the story the whole issue came about because she didn't turn iMessage off before wiping the iPhone.

 

Don't you think the person selling her the new phone should advise her of that?

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #68 of 85
Quote:
Originally Posted by hill60 View Post

In the story the whole issue came about because she didn't turn iMessage off before wiping the iPhone.

Don't you think the person selling her the new phone should advise her of that?

The whole issue came about because there is a server-side problem with Apple's iMessage design.

Why don't you show me that you can turn off iMessage and then have the next message from another iPhone automatically default to SMS because the server told all other iPhones that you're phone number is no longer a valid iMessage address.

edit: Screw the video since Apple stated they have already fixed the server-side bug that was keeping the numbers from being released. The next fix is an iOS update that likely push the server to cause the release, something that will not automatically happen if you only disable iMessage from your iPhone but still use that phone number on other devices as a viable address for iMessage.
Edited by SolipsismX - 5/22/14 at 11:20pm

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"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #69 of 85
Quote:
Originally Posted by hill60 View Post
 
If they are selling phones they should know their products.

 

What do you mean? Are you saying that if I come in to a store you run and ask you about a new device, you're going to divert the discussion to ask if I've previously owned an iPhone because there might be an issue with iMessaging persistence? Seriously? Are you saying you honestly think that's the responsibility of the person selling me a phone?

 

Further, what does asking me about whatever phone I will no longer be using have to do with a sellers' knowledge of her/his products? One has nothing to do with the other.

 

Quote:
Originally Posted by hill60 View Post
 

When wiping a phone iMessage is turned of, find my iPhone disabled and the iPhone wiped.

 

Then everything will work properly.

 

No! Wrong! That's the point! Even if you *DO* turn it off and reset before parting with your phone, the problem can persist ANYWAY. It's not within your control.

 

Quote:
Originally Posted by hill60 View Post
 

Someone did a half-assed job.

 

Yes. Apple.

 

And honestly, you. You haven't done a particularly excellent job of following the plot in this case. That's not like you.

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post #70 of 85
Quote:
Originally Posted by Lorin Schultz View Post
 

 

What do you mean? Are you saying that if I come in to a store you run and ask you about a new device, you're going to divert the discussion to ask if I've previously owned an iPhone because there might be an issue with iMessaging persistence? Seriously? Are you saying you honestly think that's the responsibility of the person selling me a phone?

 

Further, what does asking me about whatever phone I will no longer be using have to do with a sellers' knowledge of her/his products? One has nothing to do with the other.

 

 

No! Wrong! That's the point! Even if you *DO* turn it off and reset before parting with your phone, the problem can persist ANYWAY. It's not within your control.

 

 

 

Yes. Apple.

 

And honestly, you. You haven't done a particularly excellent job of following the plot in this case. That's not like you.

 

Smart Switch is one of Samsung's selling points, they purposely sell Android as an easy switch, the latest version even syncs with iCloud.

 

http://www.samsung.com/us/smart-switch/

 

Samsung goes to a lot trouble trying to convince iPhone users how easy it is, they even have specific instructions about iMessage here.

 

Caveat emptor.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #71 of 85
Quote:
Originally Posted by Lorin Schultz View Post

Wow. So you're saying there is NO area of your existence in which you are not an expert? There is no way your inexperience with a device or system could lead to you being caught in a situation you didn't expect? Especially one that isn't particularly obvious?

Every day there's a story about how someone got caught off guard, even when they THOUGHT they were doing everything right -- SNAFUs with home renovation permits, automotive or appliance failure issues, employment conflicts -- regular, "smart" people exercising due diligence and still being hit with unexpected unpleasant outcomes. I don't know why you'd disparage anyone in that situation. I feel bad for her and know that something similar could happen to me at any time.

Wow, Lorin, you sure know how to make a leap of logic! I've been both dumb and stupid in my life. The difference of which is how many times I have to make the same mistake before I change my way of thinking, and Karma is the pain of being a slow learner.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #72 of 85
Quote:
Originally Posted by Lorin Schultz View Post

What do you mean? Are you saying that if I come in to a store you run and ask you about a new device, you're going to divert the discussion to ask if I've previously owned an iPhone because there might be an issue with iMessaging persistence? Seriously? Are you saying you honestly think that's the responsibility of the person selling me a phone?

He's trying to move the conversation away from the truth with that question.
Quote:
Originally Posted by hill60 View Post

Smart Switch is one of Samsung's selling points, they purposely sell Android as an easy switch, the latest version even syncs with iCloud.

http://www.samsung.com/us/smart-switch/

Samsung goes to a lot trouble trying to convince iPhone users how easy it is, they even have specific instructions about iMessage here.


Caveat emptor.

1) None of that has anything to do with your claims there was no server-side bug affecting some iMessage users.

2) Of course Samsung has instructions on how to migrate from an iPhone to their phones. The iPhone is popular so they want to do whatever they can do make it easier to get switchers. Where is Samsung's documentation on how to turn off all their stuff so you can migrate over to a different vendor's solution?

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #73 of 85
Quote:
Originally Posted by SolipsismX View Post

1) Then post a fucking video of this removing your phone number from the iMessage server as soon as you turn off iMessage on your iPhone.

2) That action makes no sense because, as previously mentioned, you may have lost, broken, or had your phone stolen and had it wiped remotely, but you don't want to miss any messages that would be sent to you between the time you initiated this and setup a new device.

3) Your experiences, which sound extremely dubious, are not a reflection of what others have experienced. As noted many, many, many, times before THIS HAS NOTHING TO DO WITH THE FUCKIGN HANDSET BUT WITH THE SEVER NOT RELEASING THE NUMBER. This isn't rocket science!

I gave up on explaining this issue to some people here. They clearly don't understand the problem. They still insist that it is the users fault even when Apple came out and said “We recently fixed a server-side iMessage bug which was causing an issue for some users, and we have an additional bug fix in a future software update."
post #74 of 85
Quote:
Originally Posted by NasserAE View Post


I gave up on explaining this issue to some people here. They clearly don't understand the problem. They still insist that it is the users fault even when Apple came out and said “We recently fixed a server-side iMessage bug which was causing an issue for some users, and we have an additional bug fix in a future software update."

 

"Some users" all in the group being those who did not turn off iMessage on their iPhone.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #75 of 85
Originally Posted by Macky the Macky View Post
Wow, Lorin, you sure know how to make a leap of logic! I've been both dumb and stupid in my life. The difference of which is how many times I have to make the same mistake before I change my way of thinking, and Karma is the pain of being a slow learner.

 

I get that. Once upon a time I was feeling down about the number of mistakes I was making at work, and my daughter told me that I must be doing something right, because each day I made NEW mistakes! Failure is an obvious and unavoidable consequence of progress.

 

What I don't get is why you seem to feel that the plaintiff fits the "slow learner" description. There's nothing in the story to indicate that she should have had prior knowledge of the problem. Honestly, before this I don't think I would have given a single thought to the consequences of having used iMessaging if I were changing platforms. To me, the fact that there's a mitigating factor (the server-side bug) is above and beyond the frustration of learning the hard way that the benefits of things that "just work" without the user ever thinking about them can bite them on the ass when they don't think about them! :) 

Lorin Schultz (formerly V5V)

Audio Engineer

V5V Digital Media, Vancouver, BC Canada

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Lorin Schultz (formerly V5V)

Audio Engineer

V5V Digital Media, Vancouver, BC Canada

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post #76 of 85
Quote:
Originally Posted by hill60 View Post
 

Smart Switch is one of Samsung's selling points, they purposely sell Android as an easy switch, the latest version even syncs with iCloud.

 

http://www.samsung.com/us/smart-switch/

 

Samsung goes to a lot trouble trying to convince iPhone users how easy it is, they even have specific instructions about iMessage here.

 

Caveat emptor.

 

Interesting. I didn't know that. Thanks for the info!

Lorin Schultz (formerly V5V)

Audio Engineer

V5V Digital Media, Vancouver, BC Canada

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Lorin Schultz (formerly V5V)

Audio Engineer

V5V Digital Media, Vancouver, BC Canada

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post #77 of 85
Quote:
Originally Posted by hill60 View Post

"Some users" all in the group being those who did not turn off iMessage on their iPhone.

Sure, Apple admits there is a server-side bug, a bug they have fixed, because some people didn't turn off iMessage¡ Perfectly fucking reasonable, especially when there is a lawsuit that is looking for any proof Apple is at fault.

Look, you jumped the gun in the other thread because and then you doubled down on it because a Samsung Android phone was mentioned. You looked like an idiot in that thread and now with an admission of guilt from Apple you're coming across a troll.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #78 of 85
Quote:
Originally Posted by SolipsismX View Post


Sure, Apple admits there is a server-side bug, a bug they have fixed, because some people didn't turn off iMessage¡ Perfectly fucking reasonable, especially when there is a lawsuit that is looking for any proof Apple is at fault.

Look, you jumped the gun in the other thread because and then you doubled down on it because a Samsung Android phone was mentioned. You looked like an idiot in that thread and now with an admission of guilt from Apple you're coming across a troll.

 

The entire time I have said you have to turn it off in settings on the phone and you won't have issues.

 

Not doing that shows a lack of understanding which can be overcome by educating oneself BEFORE wiping the phone.

Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
Reply
Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #79 of 85
Quote:
Originally Posted by hill60 View Post

The entire time I have said you have to turn it off in settings on the phone and you won't have issues.

Which is the fucking issue with your ignorant comments.

"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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"The real haunted empire?  It's the New York Times." ~SockRolid

"There is no rule that says the best phones must have the largest screen." ~RoundaboutNow

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post #80 of 85
Quote:
Originally Posted by hill60 View Post

"Some users" all in the group being those who did not turn off iMessage on their iPhone.

Jeez man. Why don't you get it?! "Some users" did turn it off before and that didn't work. Hence the need for server side fix. What part of "bug" you don't understand. The other part that Apple promised to fix is not yet fixed. It is most likely related to where iOS does not properly turn off/sign off of iMessage services before erasing the device. And don't tell me that turning off iMessage is obvious because it is not. Clearly iOS handles all other iCloud service without issues when erasing the device. You don't have to go turning off services one by one before erasing.

AGAIN.. TWO SEPARATE ISSUES. One is as bug on Apple servers where turning off iMessage on your device will not turn off iMessage on Apple servers. This is the fix Apple said it just did. The other is iOS not turning off iMessage properly before erasing the device (fix coming).
Edited by NasserAE - 5/23/14 at 2:36am
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