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Apple's Podcasts app sees widespread crashing issues, rendered unusable for many [update: fixed]

post #1 of 24
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A number of iOS device owners on Thursday are experiencing major issues with Apple's first-party Podcasts app, saying the title is unusable due to constant hangs and crashes.



Following tips from readers, AppleInsider has confirmed that Podcasts, or perhaps the iTunes servers to which Podcasts connects, is crashing on multiple iOS devices.

The issue cropped up late this afternoon, with many reports claiming the app was stalling or crashing almost immediately after launch.

In most cases, users are able to launch and interact with the app for about five seconds before it unexpectedly crashes. Small amounts of data can be transferred from Apple's servers, usually in the form of podcast feed art or partial search results. Crash events appear to occur when the app attempts to connect with Apple's iTunes servers, as queries cause an almost immediate shutdown.

So far, the app is not working on multiple iPhone and iPad models, as well as devices testing out the latest beta build of Apple's iOS 8 mobile operating system. The company announced in June that the next-generation iOS will come bundled with Podcasts, meaning users cannot uninstall the app.

It is unclear what is causing the problem, though Apple's System Status is green across the board.

Podcasts, a free download from the App Store, was last updated on May 29.

Update: As Apple works toward a fix to the Podcasts issue, a workaround discovered by iMore serves as a temporary solution for reestablishing the app's connection with iTunes, which in turn will keep it from crashing. The procedure is as follows:

  1. Pull up from the bottom of the screen for Control Center
  2. Tap the Airplane mode icon to turn of the internet connection (presumably to prevent Podcasts from trying to contact iTunes).
  3. Pull to refresh on the main Podcasts screen (presumably that clears whatever bad bits got stuck).
  4. Pull up from the bottom of the screen for Control Center again.
  5. Tap the Airplane mode icon to turn the internet connection back on.


Update 2: It appears that as of around 2 a.m. Eastern, Apple has resolved the Poscasts app's connectivity issue for most users.
post #2 of 24

Speaking of betas, some iBooks Author files and templates are broken in Yosemite, too.

 

Hopefully, that is. I'd prefer not to have to rewrite hundreds of pages.

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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post #3 of 24
PUT PODCASTS BACK IN THE MUSIC APP!!

I DON'T BEED ANYMORE HOME SCREEN CLUTTER!!
post #4 of 24
Until Apple fixes the problem with their servers, the simple workaround is activate Airplane Mode, start playing the desired previously downloaded podcast, then disable Airplane Mode.
post #5 of 24
I've been using the music app all morning, but just switch on the podcasts app to see if it would crash for me. No problems here, podcasts are loading/playing fine, no crashing. So hopefully Apple quickly fixed that problem.
post #6 of 24
iPhone 5, iOS 7.1.1: it's happening here, too.
post #7 of 24
Quote:
Originally Posted by cali View Post

PUT PODCASTS BACK IN THE MUSIC APP!!

I DON'T BEED ANYMORE HOME SCREEN CLUTTER!!

 

+1 all caps. They can hear you much better if you shout. I see you only added two exclamation points. You really should consider a few more. </troll>

 

I do agree with your point tho. I haven't found the perfect app yet but I do prefer Instacast.

post #8 of 24
Nothing wrong on my side?
post #9 of 24
Quote:
Originally Posted by cali View Post

PUT PODCASTS BACK IN THE MUSIC APP!!

I DON'T BEED ANYMORE HOME SCREEN CLUTTER!!


Crazy talk, its so much better being separate, for me.
Id rather have an extra app then having a cluttered or under featured music app & cluttered or under featured podcast app.
My guess is, the music app  with podcasts was too messy for apple.

post #10 of 24
Another work around is getting Siri to play your pod cast. You won't be able to pick the exact podcast, but it will pick up where you last left off. Hopefully this problem gets fixed soon.
post #11 of 24
The app won't crash only if you enable Airplane mode before opening it, so it's clearly a network issue.

The bigger point here is that Podcasts, since its launch has been the WORST piece of software Apple makes currently, as attested by the countless 1-star reviews on iTunes of all versions. The sync is broken/slow/unreliable/insert-negative-comment-here. The app itself is unstable. Subscription to podcasts requiring login credentials is impossible on iOS, even though iCloud would sync those unplayable podcasts to your iOS devices.

As I wrote in my review: Apple should simply buy Downcast and rebrand it. Downcast uses iCloud for syncing and it actually works. UI is not exactly great, but again - the app, the sync, the login credentials, all that works.
post #12 of 24
Podcast app, definitely right up there with Microsoft BOB...
iMac Intel 27" Core i7 3.4, 16GB RAM, 120GB SSD + 1TB HD + 4TB RAID 1+0, Nuforce Icon HDP, OS X 10.9.1; iPad Air 64GB; iPhone 5 32GB; iPod Classic; iPod Nano 4G; Apple TV 2.
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iMac Intel 27" Core i7 3.4, 16GB RAM, 120GB SSD + 1TB HD + 4TB RAID 1+0, Nuforce Icon HDP, OS X 10.9.1; iPad Air 64GB; iPhone 5 32GB; iPod Classic; iPod Nano 4G; Apple TV 2.
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post #13 of 24
This was crashing like crazy. Now it's not and I didn't do anything. Me thinks server problem they caught.
post #14 of 24
I reeeally hope they fix the ap! I love it very much, but I can't download podcasts anymore, only stream:(
post #15 of 24
This app has been jinxed from the start. Fortunately, I can still use the iTunes app to listen to podcasts. Just set up a playlist and drag all them into it. I can even put them in an order I like. Sync iTunes on my Mac with my iPhone and all is hunky dory.
post #16 of 24

And they still won't let you download podcasts larger than 100MB over the cellular network. For ****'s sake, I have unlimited wireless and it's faster than my cable connection, why is Apple preventing me from doing what I want?

post #17 of 24
I had this problem a while ago, and it was due to a corrupted Podcast index. Deleting the Podcast app and reinstalling rebuilt my index and fixed the crash on startup problem.
post #18 of 24
Reading about all the bullets I keep dodging by staying on iOS 6 1biggrin.gif

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
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"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
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post #19 of 24
No problems here on my iPhone 4S running iOS 6.1.3
"If you put your mind to it, you can accomplish anything" Robert Zemeckis/Bob Gale/Robert_E._Lee
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"If you put your mind to it, you can accomplish anything" Robert Zemeckis/Bob Gale/Robert_E._Lee
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post #20 of 24

If you're having problems with Apple's podcast app then I recommend Downcast as a great alternative. I've found it to be a lot more reliable and it has a lot of features missing from the official podcast app.

post #21 of 24

Same here, works fine, iPhone 5, 7.1.1

post #22 of 24
Quote:
Originally Posted by brlawyer View Post

Podcast app, definitely right up there with Microsoft BOB...
Come on it can't be that bad!!! :eek::eek::eek:
post #23 of 24
Forcing me to keep an "extra curricular" app on my device is pure arrogance and bull schitt. I understand being prevented from deleting the phone app from an iPhone, but to insist I must keep a podcast app is just ridiculous. It serves no core purpose for iOS functionality. Apple better keep in mind that the stages of downfall are unhealthy pride and hubris .
post #24 of 24
I would recommend using Pocket Casts, the single best Podcast app that I have ever used.
When I looked up "Ninjas" in Thesaurus.com, it said "Ninja's can't be found" Well played Ninjas, well played.
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When I looked up "Ninjas" in Thesaurus.com, it said "Ninja's can't be found" Well played Ninjas, well played.
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AppleInsider › Forums › Mobile › iPhone › Apple's Podcasts app sees widespread crashing issues, rendered unusable for many [update: fixed]